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Quality Inn & Suites Richfield

2.5 star property

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Photo gallery for Quality Inn & Suites Richfield

Exterior
Free daily continental breakfast
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Indoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Laundry
$87
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
4742 Brecksville Rd, Richfield, OH, 44286
  • Place, Furnace Run Metro Park
    ‪2 min drive‬
  • Place, Cuyahoga Valley National Park
    ‪3 min drive‬
  • Place, Boston Mills Ski Resort
    ‪5 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(22 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Poolside

Standard Room, 2 Double Beds, Non Smoking, Poolside | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Double Beds, Non Smoking, Poolside

7.0 out of 10
Good
(10 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Standard Room, 2 Double Beds, Non Smoking, Balcony | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Double Beds, Non Smoking, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(64 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Divided Room)

Suite, 1 King Bed with Sofa bed, Non Smoking (Divided Room) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Divided Room)

7.0 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Richfield

Richfield hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a hot tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Quality Inn & Suites Richfield offers 216 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn & Suites Richfield features an indoor pool and a hot tub. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 15005 square feet (1394 square meters) include conference space. This family-friendly hotel also offers a vending machine, an arcade/game room, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Quality Inn & Suites Richfield is a smoke-free property.

A complimentary continental breakfast is served each morning between 6 AM and 9 AM.
Quality Inn & Suites Richfield has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant

Things to do

  • Arcade/game room
  • Hot tub
  • Indoor pool
  • Mini golf

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 15,005 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Days Inn Hotel Richfield
Days Inn Richfield
Richfield Days Inn
Days Inn Richfield Hotel Richfield
Days Inn Richfield Ohio
Days Inn Richfield Hotel
Days Inn Suites Richfield
Quality Inn & Suites Hotel
Quality Inn & Suites Richfield
Quality Inn & Suites Hotel Richfield
Days Inn Suites by Wyndham Richfield

Quality Inn & Suites Richfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 324 out of 1001 reviews
Rating 8 - Good. 265 out of 1001 reviews
Rating 6 - Okay. 177 out of 1001 reviews
Rating 4 - Poor. 116 out of 1001 reviews
Rating 2 - Terrible. 119 out of 1001 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Comells

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
My room smelled like mildew. The carpet was wet and musty. Spoke to the staff several times about this issue, and got ignored. Staff member said they would handle the situation, but did nothing! Never once did they offer to move us to another room. Also mold found in the bathroom. The TV stopped working. The area is very nice, but we had a very bad experience. Our room was the absolute worst! I'm very disappointed!!!
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Melissa

Traveled with family
Liked: Staff & service, amenities
Was a reasonable price for two nights the only issue I had was the room smelt like cigarette smoke and musky and the hallway was really warm. The linens and towels were really clean which was a plus.
Stayed 2 nights in Aug 2025

6/10 Okay

Shellie

Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Scott

Disliked: Staff & service
DO NOT STAY HERE!! We have 2 separate charges on our card from this hotel for a one night stay. Only 1 of them is the correct room charge. The hotel itself is trash. The outside looks redone. Our white bed topper had old blood on it. The sink had better water pressure than the shower. It’s extremely outdated.
Stayed 1 night in Aug 2025

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! My kids and myself enjoyed the pool. And we liked the weirdness (in a good way lol) of the building. Its a very unique layout! We stayed 2 nights and had a very nice time! We'd stay here again :)
Stayed 2 nights in Aug 2025

10/10 Excellent

Tony

Traveled with family
Liked: Amenities
A quixk and easy check in. Very friendly desk clerk. No surprises. Hotel lobby was clean and welcoming.
Stayed 1 night in Aug 2025

10/10 Excellent

Courtney

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was fantastic. Easy to find. Easy check in. Staff was great. Our room was clean. We stayed for two nights for concerts and it worked out perfectly for us. Only downfall not very many places close by for food options.
Stayed 2 nights in Aug 2025

6/10 Okay

Andrew

Liked: Cleanliness
Stayed 1 night in Aug 2025

2/10 Terrible

Abukar

Stayed 1 night in Aug 2025

4/10 Poor

Brandon

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Saw 2 bugs in my room and I had an older style room that didn’t look like the photos. The breakfast was good but the ATM was also down. There’s good entertainment for kids (arcade, pool, golf course etc)
Stayed 2 nights in Aug 2025

10/10 Excellent

Rachel

Stayed 2 nights in Jul 2025

4/10 Poor

Alainna

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just no
Stayed 2 nights in Jul 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Catherine

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleased with our stay. It was easy to get to Cleveland clinic from here. The kids we saw were enjoying the activity area. It's an older hotel but it was clean and employees were friendly. Check in was quick and easy. Would stay again.
Stayed 2 nights in Jul 2025

6/10 Okay

John

Traveled with family

First visit somewhat disappointing

Had to have tec to get tv to work, telephone never did work, reservation for 3 and only had 2 sets of towels; had to secure another set, however breakfast was good. Clean room but did have several stains on carpet and chair.
Stayed 1 night in Aug 2025

8/10 Good

Kalani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

KERRY

Stayed 1 night in Aug 2025

2/10 Terrible

Denise

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unhappy and no linens!?

Single Mom booked a king room for myself and two sons. Two beds were not available but a king and double sofa sleeper with a divider was a good option. So we thought. There was no linen for the sleeper sofa. We had asked multiple times for bedding, twice at the front desk and then with the cleaning lady. It never was provided. Attempting to address this with the front desk, I was told I didn't book directly with them so I needed to address concerns with the site I booked with. Well hotels.com did nothing. They stated the manager Eddie advised we needed to PROVE we asked for linen. Seriously?! It was a booked king with double sleeper sofa and the room description clearly stated linens included. We shouldn't have needed to beg for bedding because after asking the second time, it's begging. None the less, neither hotels.com nor this hotel offered any kind of resolution and it ended up being escalated with Choice Hotels Corporate. I chose this hotel to reunite with 5 of my children but the amenities do not outweigh the inconveniences or the retched smell in the hallway.
Stayed 4 nights in Jul 2025

8/10 Good

Samantha

Traveled with family and small children, Business traveler
Liked: Staff & service, amenities
Excellent choice for our family of four. Traveling for appointments at Cleveland Clinic. Roadwork made 20 minute trip into 35/45 minutes to CC. Dated but still entertaining. Secure location. Perhaps slightly understaffed in the housekeeping department? Honestly, no complaints.
Stayed 2 nights in Jul 2025

6/10 Okay

Aubrey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Outdated rooms. Shower didn't drain well. Excellent staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be staying again! Reasonable and good value. Comfy and clean rooms, breakfast was great
Stayed 1 night in Jul 2025

6/10 Okay

Diane

Traveled with family
Liked: Staff & service
The property is showing wear. Shower hard to use. Towels sparse. Indoor pool area is very worn out. Should be monitored better. Breakfast was adequate. Bonus for apples and oranges. Don’t get a balcony room…it’s more money and overlooks the indoor pool area..lots of noise til 11pm. Although pictures online showed an outdoor pool it is abandoned and a total pit.
Stayed 2 nights in Jul 2025

8/10 Good

Douglas J

Stayed 1 night in Jul 2025