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DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Terrace/patio
1 bedroom, in-room safe, desk, blackout drapes
Bar (on property)
Room, Non Smoking | Living area | 55-inch flat-screen TV with cable channels, TV
1 bedroom, in-room safe, desk, blackout drapes

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Parking available
  • Gym
$144
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
1111 Lakeside Avenue E, Cleveland, OH, 44114
  • Place, Huntington Convention Center of Cleveland
    ‪6 min walk‬
  • Place, Rock and Roll Hall of Fame
    ‪6 min walk‬
  • Place, Huntington Bank Field
    ‪8 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(37 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(34 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(39 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Non Smoking

Room, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

Room, Non Smoking

  • 450 sq ft
  • Sleeps 2
  • 1 Queen Murphy Bed

Mobility Accessible King Room with Tub and Sofa Bed

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Mobility)

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible (Mobility)

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 220 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed

City view

Deluxe Room, 1 Queen Bed

  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for One King and One Sofa Bed

One King and One Sofa Bed | 1 bedroom, in-room safe, desk, blackout drapes

One King and One Sofa Bed

8.4 out of 10
Very good
(16 reviews)
  • 265 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed

1 bedroom, in-room safe, desk, blackout drapes

One King Bed

8.0 out of 10
Very good
(32 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Queen Bed

1 bedroom, in-room safe, desk, blackout drapes

One Queen Bed

8.0 out of 10
Very good
(10 reviews)
  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queen Beds Non-Smoking

1 bedroom, in-room safe, desk, blackout drapes

Two Queen Beds Non-Smoking

8.2 out of 10
Very good
(109 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

High Floor Deluxe Queen Room

  • Sleeps 2

High Floor Deluxe 2 Queen Room

  • Sleeps 4

View all photos for High Floor Two Room Suite

1 bedroom, in-room safe, desk, blackout drapes

High Floor Two Room Suite

  • Sleeps 2

High Floor Deluxe King Room

  • Sleeps 2

King Room

  • Sleeps 2

1 King Mob Access W/Tub and Sofa-High Floor

  • Sleeps 2

King Room-Non-Smoking

  • Sleeps 2

Guest Room With 1 King Bed, Sofa, Mobility Accessible-Bathtub

  • Sleeps 2

1 King Hearing Access-High Floor-Nonsmoking

  • Sleeps 2

King Room-Hearing Accessible-Non-Smoking

  • Sleeps 2

King Studio

  • Sleeps 2

View all photos for Queen Room-Non-Smoking

1 bedroom, in-room safe, desk, blackout drapes

Queen Room-Non-Smoking

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Hearing Accessible Two Queen Room

  • Sleeps 4

Mobility Hearing Accessible King Room with Roll in Shower and Sofa Bed

  • Sleeps 2

Mobility Accessible King Room with Roll in Shower and Sofa Bed

  • Sleeps 2

Similar properties

Exterior
The Westin Cleveland Downtown
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,819 reviews
The Westin Cleveland Downtown

About this property

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

4-star hotel in Downtown Cleveland
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside offers 379 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cleveland hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 10 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 10389 square feet (965 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area. A complimentary area shuttle within 1 miles is available for guests. Parking is available onsite for a surcharge.

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Stadium 3 Bar and Grill - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
Wired Bean - Onsite café. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 1 mi
  • Secured, covered self parking on site (USD 30 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Stadium 3 Bar and Grill
  • Wired Bean

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 10 meeting rooms
  • 10,389 square feet of conference space
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Built in 1974
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16.00 per person
  • Covered self parking fee: USD 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Cleveland Downtown
DoubleTree Cleveland Downtown Lakeside
DoubleTree Hilton Cleveland Downtown
DoubleTree Hilton Cleveland Downtown Lakeside
DoubleTree Hilton Lakeside
DoubleTree Hilton Lakeside Hotel
DoubleTree Hilton Lakeside Hotel Cleveland Downtown
DoubleTree Lakeside
DoubleTree Hilton Cleveland Downtown Lakeside Hotel

Reviews

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside Reviews

7.2

Good

6.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 461 out of 1418 reviews
Rating 8 - Good. 314 out of 1418 reviews
Rating 6 - Okay. 294 out of 1418 reviews
Rating 4 - Poor. 203 out of 1418 reviews
Rating 2 - Terrible. 146 out of 1418 reviews

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Hotel - Run down and outdated!

We stayed here, because we were going to the Browns pre-season game on 8/23/2025. Usually DoubleTree hotels are really nice, but this one was terrible, inside and out. The parking garage had garbage thrown all over. The parking garage elevator was not working and we had to park on the 3rd floor and carry our luggage down the stairs and they were charging $30 a night for parking. Our room was horrible. It smelled wet and like mildew. The lights in the room were dim and the toilet water continuously ran after flushing. We had to tell them to change our room, because it was unacceptable. The second room was better. The whole hotel is outdated, rooms, hallways and the garage. The only thing good about this hotel were the daily warm cookies that they offered. I do want to give a BIG thank you to Brandon for helping us out and making an effort to make the changes for our room. Will we stay here again….NO!
Stayed 3 nights in Aug 2025

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Kateryna

Traveled with family
Liked: Staff & service, property conditions & facilities
The hotel is wonderful, the room is cozy with good beds. The only thing was that it was inconvenient to get to the hotel from the parking lot with a suitcase. The elevator did not work.
Stayed 1 night in Aug 2025

4/10 Poor

Dorian

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were gnats coming from the air conditioner unit in the room. My room had to be changed to another floor where there were gnats in that room as well. The front desk staff were very unprofessional except for one guy who actually brought the key to my room when I asked to change rooms. The fridge didn’t work in the first room. The wallpaper is peeling off the walls of the hallways. The window are dirty. It’s a nice location but needs remodeling and a severe deep clean of biggie the property and their employees.
Stayed 2 nights in Aug 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are very helpful and kind. This was the second time I stayed here and plan to again next year and
Stayed 3 nights in Aug 2025

10/10 Excellent

Toree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

William

Traveled with family
Generally the stay was ok, the front desk staff were friendly and helpful. However there were some items that were a bit of an annoyance. The parking garage elevators were out of order for the 2 days of our stay. We had parked on the third floor when we arrived the first day and had to walk down the ramp to get to the lobby. The coffee maker did not work, plus a couple of the electrical outlets were also not working. The bath/shower gel dispenser was empty, when we let housekeeping know they set a full container on the vanity and didn't bother mounting it on the shower wall. Housekeeping didn't clean the room even though we had asked for it to be done. The tissue dispenser had about 4 tissues in it, they had been pulled up to the top to give the appearance it was full.
Stayed 2 nights in Aug 2025

2/10 Terrible

Matthew

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Expedia booked me on a handicap room with 2 beds. At check in, I was given a handicap room with 1 bed. Once in the new room, tv did not work. Had to be moved to a new room. Hotel doesn’t even offer a 2 bed handicap room. Very unhappy with Expedia and the booking.
Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jilian

Stayed 1 night in Aug 2025

4/10 Poor

Brandon

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Close to the stadium, but the hotel room was dirty and gross. I would not come back here due to the lack of cleanliness.
Stayed 1 night in Aug 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Marianne

Staff was not real friendly! Room old. Dirty floor in bathroom, rough furniture, hallways dark, depressing.
Stayed 1 night in Aug 2025

4/10 Poor

Sonia

Disliked: Cleanliness, property conditions & facilities
Trash outside was over flowing a lot. All over the ground
Stayed 2 nights in Jul 2025

10/10 Excellent

Eddie, Toledo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 1 night in Aug 2025

6/10 Okay

Susan, Seal Beach

Disliked: Property conditions & facilities
This is a very tired property and front desk staff were not very well trained or friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Gina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

8/10 Good

Marshall

Traveled with family
Liked: Cleanliness, staff & service, amenities
The location of this property is the selling point. It’s walkable to the Rock and Roll Hall of Fame and Huntington Stadium. It was a rocky start because we only had two bath towels for three people booked. It took us 8 hours to get the third towel. We believe that it was because the hotel was fully booked but we originally booked for three people so we should have had three towels. The property was dated and had cosmetic issues but it was very clean. There was a bar but really no food options on the property but there was options within walking distance. I would book there again due to the location and the friendly staff. Checking in and out was a breeze. Taking everything into account. I would say this hotel was a good value for the price.
Stayed 2 nights in Aug 2025

8/10 Good

marie

Liked: Cleanliness, staff & service, property conditions & facilities
The elevators did not work in parking garage. Our air co dioner leaked water in carpet in room
Stayed 3 nights in Aug 2025

2/10 Terrible

Ciera

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel I have ever stayed at in my entire life. I had NINE sets of room key cards because the keys were not working to enter the rooms. They switched my room twice, and I had to be downgraded to a standard when I paid for deluxe. I went from the 18th floor to the 7th floor and the room on the 18th floor was nasty. The tub was chipping, and there were tiles behind the toilet that were loose and hanging off,……Me being 7 months pregnant and having to keep going up and down the elevator and jumping on the phone to tell them SEVERAL times my keys are not working FOR A WEEK STRAIGHT just for them to issue me new keys and those keys are still not working is unacceptable and ridiculous. Even the nice white guy who works at the front desk his master key didn’t even work so it took for his key not to work for someone to finally listen to my complaint. And even AFTER my room got switched and downgraded maintenance STILL had to come up TWICE to let me in the room because keys were still not working. I couldn’t even get out of the parking garage because the keys did not work and the black lady with the glasses had a nasty attitude and cut me off as I’m explaining to her This key does not work…… I will never ever stay here ever again. I will be in touch with corporate and I would like my stay to be compensated for my terrible inconvenience…….I’m very upset The Westin was booked up because that’s where I would have been. I do not recommend anybody to stay here.
Stayed 6 nights in Aug 2025

10/10 Excellent

Brett Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Wonderful location to explore!
Stayed 3 nights in Aug 2025

10/10 Excellent

Davina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and comfy

Beautiful and comfy, quiet and clean with a nice view.
Stayed 2 nights in Aug 2025

2/10 Terrible

Brandi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is filthly. The loacation is great and staff is friendly, but our room was disgusting with mold on bathroom ceiling, dirty tub, dust and dirt accummulated in the carpet corners, and massive staining on carpets. There is no operational pool, and the outdoor area is unkept. Photos are definitely from a time when the property was casted for.
Stains in hallway, also no AC in hallways
Dirt and dust in corners
Mold on bathroom ceiling
Dust and dirt in corners
Stayed 7 nights in Aug 2025

6/10 Okay

Jack

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
If one of the reasons you’re choosing a hotel is for a pool, then don’t stay here. On the main page of Expedia, they have listed that there’s a pool. So we booked the room with kids, checked it, went to the room, went to go look for the pool, and was told they closed it about 7 years ago! The room was a little dated and a little dirty, but the hotel staff was really nice and the breakfast was decent.
Stayed 1 night in Aug 2025

2/10 Terrible

Kara

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom needed a good scrub including the floor. The wall paper in the main area was just hanging, no longer sticking to the walls. Walls had dirty hand prints. Overall disgusted and choose to leave and go elsewhere. Would not recommend, however the cookies at check in where good.
Stayed 1 night in Aug 2025