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DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Terrace/patio
1 bedroom, in-room safe, desk, blackout drapes
Room, Non Smoking | Living area | 55-inch flat-screen TV with cable channels, TV
Bar (on property)
1 bedroom, in-room safe, desk, blackout drapes

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Parking available
  • Gym
$144
includes taxes & fees
Nov 8 - Nov 9

Explore the area

View in a map
1111 Lakeside Avenue E, Cleveland, OH, 44114
  • Place, Rock and Roll Hall of Fame
    ‪6 min walk‬
  • Place, Huntington Bank Field
    ‪8 min walk‬
  • Place, Progressive Field
    ‪14 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(37 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(34 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(39 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Non Smoking

Room, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

Room, Non Smoking

  • 450 sq ft
  • Sleeps 2
  • 1 Queen Murphy Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Mobility)

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible (Mobility)

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 220 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed

City view

Deluxe Room, 1 Queen Bed

  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for One King and One Sofa Bed

One King and One Sofa Bed | 1 bedroom, in-room safe, desk, blackout drapes

One King and One Sofa Bed

8.4 out of 10
Very good
(16 reviews)
  • 265 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed

1 bedroom, in-room safe, desk, blackout drapes

One King Bed

7.8 out of 10
Good
(30 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Queen Bed

1 bedroom, in-room safe, desk, blackout drapes

One Queen Bed

8.0 out of 10
Very good
(10 reviews)
  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queen Beds Non-Smoking

1 bedroom, in-room safe, desk, blackout drapes

Two Queen Beds Non-Smoking

8.2 out of 10
Very good
(109 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

4-star hotel in Downtown Cleveland
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside offers 379 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cleveland hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 10 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 10389 square feet (965 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area. A complimentary area shuttle within 1 miles is available for guests. Parking is available onsite for a surcharge.

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Stadium 3 Bar and Grill - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
Wired Bean - Onsite café. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 1 mi
  • Secured, covered self parking on site (USD 30 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Stadium 3 Bar and Grill
  • Wired Bean

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 10 meeting rooms
  • 10,389 square feet of conference space
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Built in 1974
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16.00 per person
  • Covered self parking fee: USD 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Cleveland Downtown
DoubleTree Cleveland Downtown Lakeside
DoubleTree Hilton Cleveland Downtown
DoubleTree Hilton Cleveland Downtown Lakeside
DoubleTree Hilton Lakeside
DoubleTree Hilton Lakeside Hotel
DoubleTree Hilton Lakeside Hotel Cleveland Downtown
DoubleTree Lakeside
DoubleTree Hilton Cleveland Downtown Lakeside Hotel

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 454 out of 1391 reviews
Rating 8 - Good. 307 out of 1391 reviews
Rating 6 - Okay. 286 out of 1391 reviews
Rating 4 - Poor. 200 out of 1391 reviews
Rating 2 - Terrible. 144 out of 1391 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was great. I wish they offerednl regular chocolate chip cookies instead of the ones with nuts in it. The shuttle service makes staying here worth it. They'll take you anywhere within a mile of the hotel and the drivers know that area well. I would stay here again.
Stayed 1 night in Jul 2025

6/10 Okay

Graham, Longmont

Business traveler
The hotel was convenient for the Huntingdon Convention Center: not far to walk and even easier with the hotel shuttle bus. The bedroom was ok and I enjoyed the effective airconditioning. The bathroom is very small and the lighting is not good - I could just about see well enough to shave but it would be completely insufficient for a lady to do her makeup. On the negative side, housekeeping never came to the room on the first day and engineering did not go to the room to fix the non-working plug for the bathroom sink, even though I specifically spoke to the front desk to ask for these to be done. Housekeeping did do the room on the second day but engineering still did not fix the plug properly. The front desk staff were friendly but perhaps there is a communication problem when it comes to getting things fixed.
Stayed 3 nights in Jul 2025

6/10 Okay

Jorge

Traveled with family
Disliked: Property conditions & facilities
Close to the venue where we were going
Stayed 5 nights in May 2025

6/10 Okay

Kevin

Traveled with partner
Liked: Staff & service, amenities
The room was in bad shape. Wallpaper was peeling, ceiling had cracks and missing plaster, bathroom was very dirty and had stained wallpaper and signs of water damage. Staff was great and friendly. Shuttle service was nice amenity.
Stayed 1 night in Aug 2025

4/10 Poor

Alexandrea

Traveled with family
Disliked: Staff & service
The elevator in the parking garage was broken. We made our way back in, headed to our room that was already occupied by someone else.😳 Then given a new room, but was not a deluxe as we reserved a month ago. Was told they did not have a queen deluxe available. Was told I should contact Expedia for a refund. Told her I booked the room a month ago. Then was given a King deluxe room instead of a queen. The ice machine was broken on our floor. The best part is that it was easy to walk to the Roc and Roll hall of fame. Plus local restaurants.
Stayed 2 nights in Aug 2025

6/10 Okay

Evangelos

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The rooms were tired and not particularly clean (beds, for example, had old stains). The fitted carpeting needs serious freshening up (the smell in the room had an unpleasant quality). The safes were not functioning. Electrical plugs were not properly affixed in the wall. Room windows looked like they haven't been cleaned for a while. Floor corridors also had an unpleasant smell. Generally, the property could do with a bit of renovation and focus on cleanliness.
Stayed 2 nights in Jul 2025

4/10 Poor

Matthew

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Kathleen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The hotel needs a full scrub down. There was mold on the shower curtain, the stopper in the sink was broken and there was no vent. The bed was clean and comfy and the WiFi worked.
Stayed 1 night in Aug 2025

2/10 Terrible

John

Traveled with family
Disliked: Amenities
Didn’t have any towels when we went to ask for more towels they said they couldn’t get any more towels until 11 AM the next day. Also there was Band-Aids on the smoke detectors and the staff was rude.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joy

Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Clean and safe
Stayed 3 nights in Jul 2025

8/10 Good

Nora

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and friendly staff. Room did not get cleaned over stay. Shuttle service around town was great but had some hiccups and delays with it a couple times. Room service not available despite indications (phone button, menu for restaurant in online guide) that it would be— supposedly you can order over the phone and then go down and get it but I called and no one ever picked up. There is another Hilton (not Doubletree) several blocks away that taxi service thought I meant and dropped me off so make sure to give full name and address if being driven from airport.
Stayed 4 nights in Jul 2025

10/10 Excellent

Harold T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place comp shuttle was a great surprise
Stayed 1 night in Jul 2025

8/10 Good

Giddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place to stay in Clevland

I'ts a good hotel with a good location near the Huntington Convention center But it"s a little bit in need of renovetion
Stayed 4 nights in Jul 2025

10/10 Excellent

JR

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Jason

Stayed 3 nights in Jul 2025

8/10 Good

Carol

Stayed 1 night in Jul 2025

8/10 Good

Amber

Business traveler
Liked: Cleanliness, staff & service, amenities
Love the access to the downtown areas, a shuttle was available to the convention center. Some repairs required, the parking garage elevator is not in service, and the main entry point in from the garage has carpet damage. Rooms need ventilation in the bathrooms, moisture is building up. Check in and out was quick, friendly, and appreciated.
Stayed 4 nights in Jul 2025

8/10 Good

Brian

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Amazing gem but need to polish

Staff was amazing and always willing to help. Room was comfortable but had some conditions that need to be addressed. Carpet frayed and coming up, shelf in bathroom loose and curtains didn’t slide easy. All in all the staff, service and location make any little condition of the room well worth it. Thank you
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were very helpful.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Outdated and uncomfortable stay

Very dated room was very dark needs charging ports in rooms some lamps were not working next to the bed.had to use a multistrip that was under my bed.the bath towels were mix match I had 1 very large one and 2 other totally different styles and sizes.when walking in my room it always felt like bugs were jumping on my legs and felt the same when in bed.The elevator in the parking garage was not working and the stairs smelled of urine.I will not be staying there ever again.
Stayed 2 nights in Jul 2025

2/10 Terrible

Terrance

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room were outdated Rooms are not as advertised Low level room conditions
Stayed 1 night in Jul 2025

6/10 Okay

Mary

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Rooms and halls are Beaten up

The hallways and rooms are beaten up…dark, a little musty. Had problems with the water controls in the sink, the toilet running for 10 mins after every flush and a tub that was very slow to drain after a short shower.
Stayed 2 nights in Jul 2025

4/10 Poor

christopher

Disliked: Cleanliness, property conditions & facilities
Property could use a bulldozer
Stayed 3 nights in Jul 2025

6/10 Okay

John

Traveled with partner
Liked: Staff & service
Location was very good and staff was very friendly. Entire hotel needs updating/remodeling (dripping sink, running toilet, stained carpet, clogged tub drain, etc)
Stayed 2 nights in Jul 2025