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DoubleTree by Hilton Cleveland East Beachwood

4.0 star property

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Photo gallery for DoubleTree by Hilton Cleveland East Beachwood

Lobby
Interior
Indoor pool, outdoor pool
Exterior
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Pet friendly
  • Housekeeping
  • Laundry
  • Breakfast available

Explore the area

Map
3663 Park East Dr, Beachwood, OH, 44122
  • ETON Chagrin Blvd Shopping Center
    ‪4 min drive‬
  • Pinecrest Plaza Shopping
    ‪4 min drive‬
  • Maltz Museum of Jewish Heritage
    ‪4 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪26 min drive‬

Room options

Similar properties

Exterior

Hampton Inn & Suites Cleveland-Beachwood

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, (1004)
The price is $106
per night
$125 total
includes taxes & fees
Mar 9 - Mar 10
Hampton Inn & Suites Cleveland-Beachwood

About this property

DoubleTree by Hilton Cleveland East Beachwood

4-star Beachwood hotel with restaurant
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a sauna, and a 24-hour business center are onsite.
DoubleTree by Hilton Cleveland East Beachwood offers 404 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
In addition to an indoor pool and an outdoor pool, DoubleTree by Hilton Cleveland East Beachwood provides a sauna and a 24-hour fitness center. The hotel offers a restaurant. This 4-star property offers access to a 24-hour business center and a meeting room.

Wireless Internet access is complimentary. Event facilities measuring 22 square feet (2 square meters) include conference space. This business-friendly hotel also offers an arcade/game room, gift shops/newsstands, and coffee/tea in a common area. Onsite self parking is complimentary.

DoubleTree by Hilton Cleveland East Beachwood is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
DoubleTree by Hilton Cleveland East Beachwood has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 for adults and USD 6 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting
  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 22 square feet of conference space
  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1976
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 35 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.00 for adults and USD 6.00 for children
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Cleveland East Beachwood
DoubleTree Hilton Cleveland Hotel Beachwood East
Hotel DoubleTree by Hilton Cleveland East Beachwood Beachwood
Beachwood DoubleTree by Hilton Cleveland East Beachwood Hotel
Hotel DoubleTree by Hilton Cleveland East Beachwood
DoubleTree by Hilton Cleveland East Beachwood Beachwood
DoubleTree Hilton Cleveland East Beachwood Hotel
DoubleTree Hilton Cleveland East Beachwood
DoubleTree Hilton Cleveland Hotel
DoubleTree Hilton Cleveland
Doubletree Hilton Cleveland
DoubleTree by Hilton Cleveland East Beachwood Hotel
DoubleTree by Hilton Cleveland East Beachwood Beachwood
DoubleTree by Hilton Cleveland East Beachwood Hotel Beachwood

DoubleTree by Hilton Cleveland East Beachwood Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 276 out of 1001 reviews
Rating 8 - Good. 345 out of 1001 reviews
Rating 6 - Okay. 176 out of 1001 reviews
Rating 4 - Poor. 115 out of 1001 reviews
Rating 2 - Terrible. 89 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Evaristo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, service and good food.
Stayed 4 nights in Nov 2019

2/10 Terrible

Julie

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing I am a diamoId Hilton member and i can't believe this was a Hilton .
Stayed 5 nights in Sep 2021

8/10 Good

Taresa Hyshaw

Traveled with partner
Liked: Staff & service
Need updates to inside hotel.
Stayed 1 night in Sep 2021

6/10 Okay

Yvette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not available
I booked thru a third party and requested a handicap accessible room when I checked in there were no handicap accessible rooms available therefore I wasn't able to move around and function as I needed to
Stayed 1 night in Sep 2021

4/10 Poor

Mel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dissatisfied
The condition of my room was not so great….the bathroom tub had a slow drain, the closet door was difficult to open, and the iron was leaky…..just a lot of little things that made my stay uncomfortable….will never stay at a Double Tree again.
Stayed 4 nights in Sep 2021

10/10 Excellent

Leonid

Stayed 2 nights in Aug 2021

6/10 Okay

Tiffany Holmes

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I think the rooms really need an upgrade and to actually be cleaned under the bed.
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Haley was extraordinary. They all were very accommodating except for one person who wouldn’t get us ice (I went to all floors for ice and they didn’t work). Everyone else was super great!
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Staff is amazing. Hotel needs an upgrade, everything is old. Unfortunately, due to covid, hot tub wasn’t open. Bathtub drain was clogged.
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
no microwave in one of my rooms and phones in the rooms were not operable/rooms were not cleaned daily
Stayed 2 nights in Aug 2021

6/10 Okay

Mary Margaret

Liked: Staff & service
I spent a bit more money thinking I was getting more service and a nicer place. This used to be a nice hotel. It's looking tired inside and out. Although it was sparsely occupied, I'm pretty sure all guests were crammed on a single wing on the third floor. The elevator was broken (but that didn't stop people from riding it). No housekeeping service (unless you ask 24 hours in advance) so be ready to get your own towels and take out your own trash. The $12.00 breakfast buffet is a rip off. I really don't feel that I got my money's worth this visit.
Stayed 4 nights in Aug 2021

6/10 Okay

Derrick

Traveled with partner
I have always stayed at doubletree, but the beaches of area has gone down in recent years and the staff at the hotel is not as attentive. We have started staying elsewhere but booked beach wood because it was closer to get to family.
Stayed 2 nights in Aug 2021

4/10 Poor

Shana S

Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Full price being charged despite no regular room cleaning, no pool, and no breakfast included (and the buffet didn’t include the omelet station).
Stayed 3 nights in Aug 2021

10/10 Excellent

Marlys

Liked: Cleanliness, staff & service, room comfort
Will definitely return. Safe, comfortable and clean. Friendly front desk. They went out of their way to correct a faucet issue. Thanks.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property was filthy. I would not recommend.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was wonderful Easy check in and out
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Was conveniently off the highway and close to many places in Cleveland
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Very clean and could tell soon as I entered the elevator.
Stayed 1 night in Aug 2021

6/10 Okay

Donica

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2021

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The hotel did not honor my room selection and gave me a room facing an interstate highway. There was rotting, stinking trash in an ice-machine room near my room which the hotel did not clean despite three days of my complaints.
Stayed 3 nights in Jul 2021

2/10 Terrible

Andrew

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A horrible experience!
Horrible experience! My shower was broken and only produced scalding hot water, I was transferred to a different room where the air conditioning didn’t work. One of the worst experiences of my business travel life.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice facility, friendly staff.
Stayed 1 night in Jul 2021