Wyndham Garden Westlake

4.0 star property

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Lobby
Point of interest
Lobby
Room, 2 Double Beds, Non Smoking (Poolside) | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast available
  • Housekeeping
  • Room service
  • Pet friendly
$88
includes taxes & fees
Aug 25 - Aug 26

Explore the area

View in a map
1100 Crocker Road, Westlake, OH, 44145
  • Crocker Park
    ‪13 min walk‬
  • Huntington Beach
    ‪4 min drive‬
  • Westfield Great Northern Mall
    ‪11 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking (Poolside)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking (1 Bedroom)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Poolside (1 Bedroom)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Wyndham Garden Westlake

Westlake hotel close to Crocker Park
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and conference space.
Wyndham Garden Westlake offers 267 accommodations with iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Wyndham Garden Westlake features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. This hotel offers access to a 24-hour business center.

Wireless Internet access is complimentary. Event facilities measuring 11001 square feet (1022 square meters) include conference space. This business-friendly hotel also offers a vending machine, concierge services, and laundry facilities. Onsite self parking is complimentary.

Wyndham Garden Westlake is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Wyndham Garden Westlake has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 20 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11,001 square feet of conference space
  • 24-hour business center

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Built in 2015
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 35 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 20.00 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Cleveland-West
Holiday Inn Cleveland-West Hotel
Holiday Inn Cleveland-West Hotel Westlake
Holiday Inn Cleveland-West Westlake
Holiday Inn Westlake
Westlake Holiday Inn
DoubleTree Hilton Hotel Cleveland Westlake
DoubleTree Hilton Cleveland Westlake
Wyndham Garden Westlake Hotel
Wyndham Garden Westlake Westlake
Wyndham Garden Westlake Hotel Westlake
DoubleTree by Hilton Cleveland Westlake
DoubleTree by Hilton Hotel Cleveland Westlake

Wyndham Garden Westlake Reviews

Reviews

6.8
Rating 10 - Excellent. 322 out of 1011 reviews
Rating 8 - Good. 174 out of 1011 reviews
Rating 6 - Okay. 199 out of 1011 reviews
Rating 4 - Poor. 158 out of 1011 reviews
Rating 2 - Terrible. 158 out of 1011 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Jake

Disliked: Cleanliness, staff & service, property conditions & facilities

Dont stay here

The parking lot is so crowded, checkin was so time consuming, and your website said 3 pm was check in and we couldn't check in till 4 the toliet ran non stop the room smelled like smoke???
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Stayed 2 nights in Apr 2025

6/10 Okay

Madison, Kent

Business traveler
Liked: Cleanliness, staff & service
They closed the breakfast before the time on the door. Had to change rooms due to air conditioning not working
Stayed 1 night in May 2025

10/10 Excellent

patrick

Stayed 2 nights in May 2025

6/10 Okay

Derek

Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Poor checkin

Checkin was at 3pm. We arrived at 5pm . Room was not ready for us until 7pm. Shower was stopped up. Curtains were not attached at the top so there was a gap where they were not closed. Room was clean. Staff was helpful and nice.
Stayed 2 nights in May 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Erla

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Property smelled and was unclean
Stayed 2 nights in May 2025

8/10 Good

jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

4/10 Poor

Aimee

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Old & run down - broken elevator & other unsafe/unsanitary conditions.
Stayed 3 nights in May 2025

10/10 Excellent

Dennis

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2025

6/10 Okay

Julia

Liked: Staff & service
Disliked: Cleanliness
Walls were very thin I could here everything around me
Stayed 1 night in May 2025

10/10 Excellent

Autum

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Autum

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and accommodating. The room was clean and the perfect size for me and my boyfriend. The pool was open but the got tub was closed but we didn’t mind. We’ll definitely be back in the future!
Stayed 1 night in May 2025

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in May 2025

4/10 Poor

Kimberly

Disliked: Staff & service
Being that there is no smoking in the rooms, I went out to my car. While I was in my car, the police arrived, due to staff members calling. It's just ridiculous to get the police called for smoking in my car
Stayed 4 nights in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Good beds
Stayed 1 night in May 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, room comfort
Great price as the hotel is e
Stayed 2 nights in May 2025

10/10 Excellent

Selena

Stayed 1 night in Apr 2025

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the place
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Birthday weekend nightmare

Upon arrival I found that my room had not been cleaned. After cleaning and disinfecting my room, I went down and asked the manager “how often the rooms are cleaned prior to assigning them out.” He then explained that some checks throughout the week, or is supposed to. I shared photos of the cloths which were black from cleaning. He asked if I would send them to him via email which I did. (No response)He then offered to give my significant other and I a complimentary meal. (Dinner or breakfast) He was made aware I prefer “vegan/plant based” and my significant other does not. The following morning(Saturday )we went down to have breakfast and the staff was not informed. We paid for our breakfast. That evening we spent the entire evening listening to someone’s child run around in the hallway screaming, and horse playing. Our day had pretty much ruined. We were checking out the next morning, needless to say my BIRTHDAY weekend was ruined. Not to mention the pillows which deflated as soon as we laid on them. While I have photos, I choose not to upload them. I hope this helps the higher ups take heed to their own advice. I hope they will come make sure everything is up for par, whether top of the line or somewhere you booked for overnight travel.
Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Stayed 1 night in May 2025

4/10 Poor

Bailie

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It wasnt filthy but there were areas in the shower that needed cleaned. There were ants all over our room. My partner found one on them in bed. The mini fridge didnt work and was dirty. The hot tub was completely drained which im not sure if it was advertised but regardless still would have loved to use it. The staff in the restaurant never acknowledged us when we went in for dinner. The "buffet" being $12 is insane when almost every other hotel offers that complimentary.
Stayed 1 night in May 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
They were amazing
Stayed 1 night in May 2025

10/10 Excellent

Marshall

Stayed 2 nights in May 2025