Wyndham Garden Westlake

4.0 star property

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Room, 2 Double Beds, Non Smoking (Poolside) | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Housekeeping
  • Room service
  • Pet friendly
  • Gym

Explore the area

Map
1100 Crocker Road, Westlake, OH, 44145
  • Crocker Park
    ‪13 min walk‬
  • Lake Erie Nature & Science Center
    ‪3 min drive‬
  • Huntington Beach
    ‪8 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪25 min drive‬

Room options

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking (Poolside)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Poolside)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Wyndham Garden Westlake

Westlake hotel close to Crocker Park
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and conference space.
Wyndham Garden Westlake offers 267 accommodations with iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Wyndham Garden Westlake features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. This hotel offers access to a 24-hour business center.

Wireless Internet access is complimentary. Event facilities measuring 11001 square feet (1022 square meters) include conference space. This business-friendly hotel also offers a vending machine, concierge services, and laundry facilities. Onsite self parking is complimentary.

Wyndham Garden Westlake is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Wyndham Garden Westlake has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11.99 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11,001 square feet of conference space
  • 24-hour business center

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)
  • Indoor pool
  • Hot tub
The following facilities are closed on Sunday and Monday:
  • Bar/lounge
  • Dining venue(s)
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 35 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 11.99 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Cleveland-West
Holiday Inn Cleveland-West Hotel
Holiday Inn Cleveland-West Hotel Westlake
Holiday Inn Cleveland-West Westlake
Holiday Inn Westlake
Westlake Holiday Inn
DoubleTree Hilton Hotel Cleveland Westlake
DoubleTree Hilton Cleveland Westlake
Wyndham Garden Westlake Hotel
Wyndham Garden Westlake Westlake
Wyndham Garden Westlake Hotel Westlake
DoubleTree by Hilton Cleveland Westlake
DoubleTree by Hilton Hotel Cleveland Westlake

Wyndham Garden Westlake Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 365 out of 1016 reviews
Rating 8 - Good. 198 out of 1016 reviews
Rating 6 - Okay. 189 out of 1016 reviews
Rating 4 - Poor. 140 out of 1016 reviews
Rating 2 - Terrible. 124 out of 1016 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Erin, Akron

Disliked: Cleanliness
Very dark lighting and trash cans overflowing.
Stayed 1 night in Nov 2024

8/10 Good

Phil

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Dora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like is close to shops and restaurants
Stayed 3 nights in Nov 2024

10/10 Excellent

Patti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay & great location
Very comfortable bed and relaxing stay. Staff was excellent. Great breakfast. Large pool, small exercise room. Very easy parking. Large hotel but they handle large group easily. Great location to shopping.
Stayed 1 night in Nov 2024

6/10 Okay

Alexis

Traveled with family and small children
Liked: Cleanliness, amenities
Overall the stay was pretty well. I enjoyed the comforts of housekeeping supplying our needs and the staff was very helpful. We weren’t from the area so given the experience I would stay again.
Stayed 2 nights in Nov 2024

4/10 Poor

Dara

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Older hotel, some paint and wallpaper peeling, tiles old, no USB ports, VERY thin walls
Stayed 3 nights in Nov 2024

4/10 Poor

Meredith

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Property has really gone downhill. My room smells like sewage. The elevator is down and I’m on the 5th floor which is pretty unacceptable. The bed is clean and the front desk service was good but that cannot make up for how much this place stinks, how noisy it is, and how run down everything appears. I don’t have somewhere else to stay so I’m sticking the night out but this place is repulsive, I cannot recommend it.
Stayed 1 night in Nov 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice. Had to ask for coffee packets second night. Elevator closet to room out of order
Stayed 2 nights in Nov 2024

10/10 Excellent

George

Liked: Amenities
Rooms out dated
Stayed 1 night in Oct 2024

6/10 Okay

Doug

Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities
The room itself was clean and lovely, but the chair at the desk was faded and old, the carpet in the hallway was older, the walls by the elevator had old wallpaper that was Denji, and in the bathroom, the towel rack fell off in my hand, and there was dirt in the corner that had not been picked up previously by the cleaning service.
Stayed 1 night in Nov 2024

4/10 Poor

Brittany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. It was short but the staff were very accommodating and the hotel room was very clean!
Stayed 1 night in Nov 2024

10/10 Excellent

Mario

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
is good
Stayed 1 night in Nov 2024

4/10 Poor

Dominic

Traveled with partner
Disliked: Property conditions & facilities
Good bones but could use more maintenance. Beds were comfortable but that’s it. There’s was a musky smell I can assume from the pool and the pool itself was cloudy. Staff friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Stayed 1 night in Oct 2024

8/10 Good

William

Stayed 1 night in Sep 2024

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Mary Ellen

Disliked: Cleanliness, staff & service
The staff was not very friendly. The housekeeping staff was inconsistent. First we were not told that there was no housekeeping on a daily basis. Had to tell them to toss my trash. One day they cleaned the bathroom but did not make our beds. One day they "made" the beds but not very well. Just pulled the blankets up. I just don't understand for the amount you pay you get horrible service.
Stayed 6 nights in Oct 2024

6/10 Okay

Monica

Stayed 2 nights in Sep 2024

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine here except the elevators served only the top of the U shaped complex on one arm but my room was on the top of the other arm. A long walk from the elevator near room 401 and my room 461. Three long hallways to walk down. There were stairs near my room but they took you to an outside exit nowhere near the lobby. If there was some elevator or hallway I missed, it was not signed. Otherwise, a nice place to stay.
Stayed 1 night in Oct 2024

8/10 Good

David, Mattawan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This an order hotel. The furnishings and decor are dark. However, the room is clean spacious. Very comfortable bed. Nice TV. The lobby was clean and the check-in person was very pleasant and friendly. The cookies were GREAT. It is an older hotel with dark decor, but is very clean and everything is working fine. I stay here again.
Stayed 1 night in Oct 2024

6/10 Okay

tina

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Oct 2024