Embassy Suites by Hilton Cleveland Beachwood

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites by Hilton Cleveland Beachwood

Lobby
1 bedroom, in-room safe, desk, iron/ironing board
Dinner served, American cuisine
Lobby
1 bedroom, in-room safe, desk, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Room service
  • Laundry

Explore the area

Map
3775 Park East Dr, Beachwood, OH, 44122
  • Pinecrest Plaza Shopping
    ‪4 min drive‬
  • ETON Chagrin Blvd Shopping Center
    ‪4 min drive‬
  • Maltz Museum of Jewish Heritage
    ‪4 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪26 min drive‬

Room options

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Double Beds

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Embassy Suites by Hilton Cleveland Beachwood

3.5-star Beachwood hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Embassy Suites by Hilton Cleveland Beachwood offers 216 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Beachwood hotel provides complimentary wired and wireless Internet access. Premium cable television is provided. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Embassy Suites by Hilton Cleveland Beachwood features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 5586 square feet (519 square meters) include conference space. This business-friendly hotel also offers multilingual staff, concierge services, and laundry facilities. Complimentary self parking is available on site.

Embassy Suites by Hilton Cleveland Beachwood is a smoke-free property.

A complimentary cooked-to-order breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Park East Bar & Grill - This restaurant specializes in American cuisine and serves dinner only.
Room service (during limited hours) is available.

Languages

English, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Park East Bar & Grill

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5,586 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Children's pool
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Cleveland-Beachwood
Embassy Suites Hotel Cleveland-Beachwood
Beachwood Embassy Suites
Embassy Suites Beachwood
Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood Ohio
Embassy Suites Cleveland-Beachwood Hotel
Embassy Suites By Hilton Cleveland - Beachwood Ohio
Embassy Suites Hotel Cleveland
Embassy Suites by Hilton Cleveland Beachwood Hotel
Embassy Suites by Hilton Cleveland Beachwood Beachwood
Embassy Suites by Hilton Cleveland Beachwood Hotel Beachwood

Embassy Suites by Hilton Cleveland Beachwood Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 346 out of 1001 reviews" "
Rating 8 - Good. 206 out of 1001 reviews" "
Rating 6 - Okay. 154 out of 1001 reviews" "
Rating 4 - Poor. 126 out of 1001 reviews" "
Rating 2 - Terrible. 169 out of 1001 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room was next to pool and breakfast
Stayed 2 nights in Oct 2024

2/10 Terrible

Antonial

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I just stayed here last weekend to attend a wedding and woke up with horrible beg bug bites all over the left side of my body (arm, shoulder, head, back) which is the side I sleep on. A doctor confirmed this is what they are and prescribed several meds because I am so uncomfortable. I spoke with the front desk and filled out what happened and was moved to another room and heard nothing else until I checked out and said something again. I was told to call back today and talk to the manager. I called today and spoke to the manager, Ramon, and he assured me his employees looked in the room and found no bed bugs and the bites were probably something else. ??? The problem here is he gave me the room number I was moved to not the one I slept in when I was bit. When I told him this he tried to say he did tell me the original room number. I told him I don't believe his employees checked the room and that I was calling the health department. He then said he will call an exterminator today and send me the report. Mind you, the bites happened 5 days ago and nothing has been done. I told him he could do whatever he wanted, I was still calling the health department. IF YOU STAY HERE CHECK FOR BED BUGS.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY HERE, YOU WILL LOVE IT!!!
Everything was awesome! The beds were super comfortable, all the linens were crisp, clean, and fresh. The breakfast buffet was AMAZING! They had bacon, sausage, scrambled eggs, pancakes, waffles, and the chef who cooked the omelettes was on point! Of course they also had cold cereal, yogurt, oatmeal, little cupcakes, pastries, fresh fruit, and you could toast your own bagels and English muffins as well. They had a wide selection of drinks: orange juice, apple juice, lemonade, several varieties of coffee (both with caffeine and without). The breakfast buffet is open both Saturday and Sunday from 7-10 am, but only open from 6:30 to 7:30 weekdays. On weekends it is packed! Every table is taken, and people are all over the entire breakfast area. The atmosphere of the hotel itself was very calm, peaceful, and serene. They have an actual restaurant with a bar in the hotel as well, which is nice. They have an ice machine on every floor, so you don't have to go far to get ice. The bathrooms were stocked with personals: shampoo, conditioner, bodywash, hand soap, and lotion. It all smelled good and was nice to use. The gym was small but adequate. I did a couple workouts on the treadmill, there's also an eliptical and a bike, as well as free weights. My only complaint is that the coffeemaker in my room did not fit the coffee pods I brought with me, but that's okay bc they had coffee at breakfast. You should totally stay here, you won't regret it!
Stayed 2 nights in Oct 2024

8/10 Good

Kelvie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was open and airy - therefore noisy. Neighbors kids were up all night. I called the manager and nobody answered. Room keys needed recoding 2x per day - frustrating. Breakfast area was dirty. Food looked unappetizing. Help was very friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

LATANYA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great rooms great stay
The rooms were very spacious and very clean. I was very happy to see they had turkey sausage as a breakfast option. The breakfast and the happy hour at the bar were my highlights. Moving forward this will be my choice hotel when I don't stay downtown.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Rony

Stayed 2 nights in Oct 2024

2/10 Terrible

Shanay

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I will never stay there again had to have wrist bands to go to the pool or breakfast if you didn’t have one u couldn’t even sit in there ants on the carpet in the room and yes I have videos to prove it alcohol bottle in the closet they had problem with my requesting more towels had a problem giving me a extra blanket there was 6 in my room the room was cold the phone in the cord was broke so it kept coming out when u use it ice machine didn’t work on our floor the price that they charge not worth the room they complained and said I had a party which I didn’t but let’s not forget how many other people there with balloons cake and bunch of kids as well and front desk speaking in a different language in front of u when asking for something and didn’t want you give me extra towels because I had some in my room which was not enough for 6 people and questioned my daughter what room was she in definitely filling a complaint
Stayed 1 night in Oct 2024

10/10 Excellent

Larry

Stayed 1 night in Sep 2024

10/10 Excellent

Tashaylah

Stayed 1 night in Jul 2024

6/10 Okay

trevaun

It was cool
Stayed 1 night in Oct 2024

10/10 Excellent

Charlene

Stayed 1 night in Sep 2024

6/10 Okay

Jessie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Upon arriving, we stood in lobby for ever waiting to check in while staff talked on his cell phone. With that said he was quick to get us checked in and nice. The pool area was nice but I think it needed more chemicals pool water was very cloudy. Breakfast was great!
Stayed 2 nights in Oct 2024

10/10 Excellent

Sabrina

Stayed 1 night in Oct 2024

4/10 Poor

Kris

Business traveler, Traveled with partner
Disliked: Staff & service
Can't remember the kids name, but he needs some training. Illum or something, young man works the night shift, I woke up at 5am Saturday to an elevator full of pancakes on the floor, told him about it and watched him scroll his phone for the next two hours till his shift was over, his replacemet was a handycap working on a scooter to get around. I told her about it and she had to go do her best to clean it up. Typical of todays youth, lazy. The next moring he follwed me in the restroom at 5:30 am, took a leek right next to me and walked out without washing his hands, his free hand was scrolling his phone the whole time he was doing his business at the stall. I left the front door and watch him making up what I believe to be gift bags with bottle water and whatever with those same hands, discusting. Also it' s posted quiet times 10pm to 8am throughout the facility, yet every night on the main floor people are allowed to carry on making noise and partying loudly as you try to sleep and with no consequences, the noise comes right threw the gap under your room door.
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Ricky

Traveled with partner
Liked: Amenities
Loved it!
Stayed 1 night in Oct 2024

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service
overall we had a nice stay
Stayed 3 nights in Oct 2024

2/10 Terrible

Markisha

Traveled with family
Y
The room was clean. The let out bed was dirty. No covers for the let out bed. Ridge leaking. Broken tv told staff nothing wasnt done about it.
Stayed 1 night in Oct 2024

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Brittney

Liked: Staff & service, amenities
Never had an issue with the room, or staff. Some updates necessary. However it's comfortable
Stayed 1 night in Jul 2024