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Embassy Suites by Hilton Cleveland Beachwood

3.5 star property

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Photo gallery for Embassy Suites by Hilton Cleveland Beachwood

Lobby
Exterior
Dinner served, American cuisine
Reception
Business center

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Room service
  • Laundry
$121
includes taxes & fees
Nov 25 - Nov 26

Explore the area

View in a map
3775 Park East Dr, Beachwood, OH, 44122
  • Place, Pinecrest Plaza Shopping
    ‪1 min drive‬
  • Place, ETON Chagrin Blvd Shopping Center
    ‪2 min drive‬
  • Place, Maltz Museum of Jewish Heritage
    ‪3 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(107 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Living area | TV

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds

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About this property

Embassy Suites by Hilton Cleveland Beachwood

3.5-star Beachwood hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Embassy Suites by Hilton Cleveland Beachwood offers 216 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Beachwood hotel provides complimentary wired and wireless Internet access. Premium cable television is provided. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Embassy Suites by Hilton Cleveland Beachwood features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 5586 square feet (519 square meters) include conference space. This business-friendly hotel also offers multilingual staff, concierge services, and laundry facilities. Complimentary self parking is available on site.

Embassy Suites by Hilton Cleveland Beachwood is a smoke-free property.

A complimentary cooked-to-order breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Park East Bar & Grill - This restaurant specializes in American cuisine and serves dinner only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Park East Bar & Grill

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5,586 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from October 7 2025 to November 17 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Cleveland-Beachwood
Embassy Suites Hotel Cleveland-Beachwood
Beachwood Embassy Suites
Embassy Suites Beachwood
Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood Ohio
Embassy Suites Cleveland-Beachwood Hotel
Embassy Suites By Hilton Cleveland - Beachwood Ohio
Embassy Suites Hotel Cleveland
Embassy Suites by Hilton Cleveland Beachwood Hotel
Embassy Suites by Hilton Cleveland Beachwood Beachwood
Embassy Suites by Hilton Cleveland Beachwood Hotel Beachwood

Embassy Suites by Hilton Cleveland Beachwood Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 371 out of 1001 reviews
Rating 8 - Good. 192 out of 1001 reviews
Rating 6 - Okay. 159 out of 1001 reviews
Rating 4 - Poor. 119 out of 1001 reviews
Rating 2 - Terrible. 160 out of 1001 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

ira L

I never stayed and need a refund.
Stayed 1 night in Aug 2025

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Terri

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Everything was broken. Lights in the room, doors to outside, an entire elevator. And worse the pool. When I was booking a hotel I put in specific criteria for one with a pool. When we checked in at 430, we walked up to our room, and there was someone in it cleaning it! Actually should use the term cleaning lightly, because the tub was dirty, and had hair in it. Two of the lamps in the room didn’t work, and it had an odd smell.
Stayed 2 nights in Aug 2025

6/10 Okay

John

Traveled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Mike

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Was not aware that the pool and whirlpool was not available. There was food under the pull out sofa, carpet was torn in main hallways, elevator on one side of property did not work. For the money spent I'm not happy.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with group
Room wasn't ready at 5PM. Ended up having to change in parking lot and check in after concert we were going to. Lady at the desk when we attempted to check in was very helpful. Gentleman at desk in the night was notat all.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was disappointed because the pool was under construction. If I would’ve known that, I would’ve booked that hotel. I didn’t see anywhere online stating that the pool was under construction.
Stayed 1 night in Jul 2025

10/10 Excellent

abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel Nice place
Stayed 1 night in Aug 2025

2/10 Terrible

Alyssa

Disliked: Cleanliness
There was a used bar of soap in our shower meaning it wasn’t cleaned, there was also someone’s left overs left in the microwave so when we went to use it it smelled.
Stayed 1 night in Aug 2025

2/10 Terrible

Nancy

Stayed 1 night in Aug 2025

10/10 Excellent

LANAIJA

Stayed 2 nights in Aug 2025

10/10 Excellent

Magdalena

Stayed 2 nights in Aug 2025

10/10 Excellent

Fahad, Tempe

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast that is offered. The lady who fixes the omelets is amazing. So friendly and sweet. The people at the front desk are great also. I stay here a 2 to 4 times a month and they know who I am when I walk through the door. Very welcoming.
Stayed 2 nights in Aug 2025

4/10 Poor

Meghan

Traveled with family
Disliked: Cleanliness, amenities
The room had a smell of rotten eggs coming from the sinks, the floor in the bedroom was gross as well as old cookies/ oatmeal balls under the bed.
Stayed 1 night in Aug 2025

6/10 Okay

Ellen

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was exceptional
Stayed 4 nights in May 2025

2/10 Terrible

Margaret

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
It’s very worn down. It was clear the bathroom shower had not been cleaned in a while as there was mold and brown stains on the grout. The gym and pool are closed for construction but there was no mention of that when booking, check in nor when I called ahead of time and spoke to someone on two separate occasions to confirm and ask about early check in. The ceiling crumbled in the area where the ice machine was and the restaurant/bar is appalling. The staff was at least very friendly and accommodated and early check in/late check out but that was the only positive about the stay. I would not recommend staying at this location and suggest booking at another hotel nearby.
Stayed 4 nights in Aug 2025

2/10 Terrible

Pratik

I reached the property I had booked wheelchair accessible room from Expedia They said we do not have wheelchair accessible room available I said I have a booking they said Expedia is a third party site so we don’t confirm accessible room for them Then I asked them what are my options They said they will cancel at no charge I had to then hunt for new hotel nearby and find an accessible room Horrible experience , will not be booking from Expedia
Stayed 1 night in Aug 2025

8/10 Good

Toni

Liked: Cleanliness, staff & service
I was there in May and the 2nd elevator was not working and when I returned in August is was still out of order. The pool was also not accessible, which was a disappointment as well. In my room there were 2 light bulbs that were out and I did not have the standard suitcase rack in the room for my luggage. We called for housekeeping and no one was available.lastly, there was no light over my sink in the bedroom.
Stayed 3 nights in Aug 2025

4/10 Poor

Melinda

Traveled with family
Stayed 1 night in Aug 2025

8/10 Good

Terrence

Stayed 1 night in Aug 2025

4/10 Poor

Donna

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The pool was advertised to be open but it wasn't. A major cable upgrade rendered the TV inoperable for the two days I stayed but no one said anything upon check in. I shortened my stay by three days.
Stayed 4 nights in Aug 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I booked the reservation specifically because I have been there previously and enjoyed my stay immensely. My issue is that when I booked online on the website, I was not told that there was renovations happening. Myself and my wife were looking forward to the pool which at check in was told that was closed, which was not shown on the website. Although we were given a pass to go swim at a gym down the road, I feel that was an inconvenience for me because there's no telling the circumstances surrounding that facility. Plus, we would have to drive down the road etc...then return which is a major inconvenience. Also, elevator was down. Major inconvenience. Overall the best part was the room but we picked Embassy because of amenities and that wasn't present this stay. I feel like because of those things some sort of discount etc...should have been presented or offered. If not even that night in the future. Respectfully
Stayed 1 night in Aug 2025

10/10 Excellent

Jill

Stayed 3 nights in Aug 2025