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Embassy Suites by Hilton Cleveland Beachwood

3.5 star property

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Photo gallery for Embassy Suites by Hilton Cleveland Beachwood

Lobby
Reception
Dinner served, American cuisine
Exterior
Business center

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Room service
  • Laundry
$160
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
3775 Park East Dr, Beachwood, OH, 44122
  • Pinecrest Plaza Shopping
    ‪1 min drive‬
  • Legacy Village
    ‪5 min drive‬
  • Thistledown Racetrack
    ‪6 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪28 min drive‬

Room options

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(107 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Living area | TV

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Cleveland Beachwood

3.5-star Beachwood hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Embassy Suites by Hilton Cleveland Beachwood offers 216 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Beachwood hotel provides complimentary wired and wireless Internet access. Premium cable television is provided. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Embassy Suites by Hilton Cleveland Beachwood features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 5586 square feet (519 square meters) include conference space. This business-friendly hotel also offers multilingual staff, concierge services, and laundry facilities. Complimentary self parking is available on site.

Embassy Suites by Hilton Cleveland Beachwood is a smoke-free property.

A complimentary cooked-to-order breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Park East Bar & Grill - This restaurant specializes in American cuisine and serves dinner only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Park East Bar & Grill

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5,586 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Cleveland-Beachwood
Embassy Suites Hotel Cleveland-Beachwood
Beachwood Embassy Suites
Embassy Suites Beachwood
Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood Ohio
Embassy Suites Cleveland-Beachwood Hotel
Embassy Suites By Hilton Cleveland - Beachwood Ohio
Embassy Suites Hotel Cleveland
Embassy Suites by Hilton Cleveland Beachwood Hotel
Embassy Suites by Hilton Cleveland Beachwood Beachwood
Embassy Suites by Hilton Cleveland Beachwood Hotel Beachwood

Embassy Suites by Hilton Cleveland Beachwood Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 372 out of 1002 reviews
Rating 8 - Good. 190 out of 1002 reviews
Rating 6 - Okay. 156 out of 1002 reviews
Rating 4 - Poor. 119 out of 1002 reviews
Rating 2 - Terrible. 165 out of 1002 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Teria

Traveled with family and small children
Disliked: Staff & service, amenities
Pool is close for 3 months the date I was there was May 30 to the 31st, yet we paid full price and was not told the pool was close..
Stayed 1 night in May 2025

2/10 Terrible

Tanner

Traveled with partner
Disliked: Cleanliness
The ceiling profusely leaked water, the door to the room would not open and when told it was fixed we found out the lock was disabled, meaning anyone could enter the room at any time. We were not offered a new room until we complained. The pool was closed. We couldn't connect to the WiFi and was forced to do work at a local Starbucks. The lady who cooked omelettes was rude and did nothing but complain about how much she had to work. Hilton should be embarrassed to have their name on this hotel.
Stayed 4 nights in May 2025

10/10 Excellent

Marcia

Stayed 2 nights in May 2025

10/10 Excellent

Benedict, Conway

Stayed 1 night in May 2025

6/10 Okay

Shannon

Traveled with family
Liked the water in the lobby, didn’t like that the pool was out of order
Stayed 1 night in May 2025

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip to see a ball game and ACDC. Nice town and accomodations. Excellent concert and ball game. Guardians beat the Dodgers.
Stayed 1 night in May 2025

10/10 Excellent

Maureen

Stayed 1 night in May 2025

6/10 Okay

Michael

Liked: Property conditions & facilities
Disliked: Amenities
Pool area a
Stayed 1 night in May 2025

8/10 Good

Eugene

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room , good breakfast , reasonable price. Room could be spruced up a bit
Stayed 2 nights in May 2025

6/10 Okay

Deborah

Business traveler
The property needs to be updated. I had issues with the air conditioning system. They were responsive but didn't solve the problem.
Stayed 6 nights in May 2025

10/10 Excellent

Broderick, Nuevo

Stayed 5 nights in May 2025

8/10 Good

Marva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A "C" for Effort

The ambiance in common areas is great. There were a few things needing attention to in my room. The shower nozzle was broken, water almost filled the tub. When I tried to use the room phone, it didn't work. I used my cell phone to call front desk to send someone before the room flooded. Repairman came running after 6 or 7 minutes went by. Very scary and nerve wracking.
Stayed 3 nights in May 2025

4/10 Poor

Darydrea

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
The general manager followed me and my kids from the pool area and then walked into our room
Stayed 2 nights in May 2025

10/10 Excellent

Ashley

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All out amazing love the pool and breakfast
Stayed 1 night in May 2025

4/10 Poor

William

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Great Breakfast, poor room quality.

Came in very late, but all the same…one worker who took about 15 minutes to check us in even though we were already checked in online. Room was supposed to be nonsmoking but there was a residual smell lingering. Stains on carpet Chipped paint on bathroom doors Bed super lumpy GREAT BREAKFAST!!!! Omelette station, buffet options…family friendly!
Stayed 1 night in May 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast.
Stayed 2 nights in May 2025

4/10 Poor

Ryan

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I've stayed at Embassy Suites Beachwood before. This time, however, the shower in my room didn't work. I returned to my room late at night, so I didn't notice the broken shower until morning. The shower handle wasn't attached and fell off in my hand. I let the front desk associate know when I checked out, and she said the manager would contact me to discuss reimbursement. I still haven't heard from anyone, so we'll see.
Stayed 1 night in May 2025

8/10 Good

Kathy J

Liked: Property conditions & facilities
The restaurant was closed until the day before I checked out.
Stayed 6 nights in May 2025

10/10 Excellent

Tangie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Lucner

Stayed 2 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Mothers day

Stayed 1 night in May 2025

2/10 Terrible

Max

Disliked: Cleanliness, property conditions & facilities
This place was horrible. The entire room smelled like mold and mildew. The furniture was water damaged. The wall paper was peeling. We were in town for my wife's surgery and had to leave for fear of her getting some kind of infection if we came back to this place afterward. It's hard to believe this is a Hilton property.
Stayed 3 nights in May 2025

2/10 Terrible

Jerod

Disliked: Property conditions & facilities
When I arrived, the internet was down, and the staff was unable to check me
Stayed 1 night in May 2025

6/10 Okay

wanda

Liked: Staff & service
Stayed 2 nights in Apr 2025

6/10 Okay

Sonya, Reynoldsburg

Quiet
Stayed 1 night in Apr 2025