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Embassy Suites by Hilton Cleveland Beachwood

3.5 star property

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Photo gallery for Embassy Suites by Hilton Cleveland Beachwood

Lobby
Business center
Exterior
Dinner served, American cuisine
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Room service
  • Laundry
$127
includes taxes & fees
Nov 24 - Nov 25

Explore the area

View in a map
3775 Park East Dr, Beachwood, OH, 44122
  • Place, Pinecrest Plaza Shopping
    ‪1 min drive‬
  • Place, Legacy Village
    ‪5 min drive‬
  • Place, Thistledown Racetrack
    ‪6 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(107 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Living area | TV

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds

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About this property

Embassy Suites by Hilton Cleveland Beachwood

3.5-star Beachwood hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Embassy Suites by Hilton Cleveland Beachwood offers 216 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Beachwood hotel provides complimentary wired and wireless Internet access. Premium cable television is provided. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Embassy Suites by Hilton Cleveland Beachwood features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 5586 square feet (519 square meters) include conference space. This business-friendly hotel also offers multilingual staff, concierge services, and laundry facilities. Complimentary self parking is available on site.

Embassy Suites by Hilton Cleveland Beachwood is a smoke-free property.

A complimentary cooked-to-order breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Park East Bar & Grill - This restaurant specializes in American cuisine and serves dinner only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Park East Bar & Grill

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5,586 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from October 7 2025 to November 17 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Cleveland-Beachwood
Embassy Suites Hotel Cleveland-Beachwood
Beachwood Embassy Suites
Embassy Suites Beachwood
Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood Ohio
Embassy Suites Cleveland-Beachwood Hotel
Embassy Suites By Hilton Cleveland - Beachwood Ohio
Embassy Suites Hotel Cleveland
Embassy Suites by Hilton Cleveland Beachwood Hotel
Embassy Suites by Hilton Cleveland Beachwood Beachwood
Embassy Suites by Hilton Cleveland Beachwood Hotel Beachwood

Reviews

Embassy Suites by Hilton Cleveland Beachwood Reviews

7.0

Good

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 371 out of 1001 reviews
Rating 8 - Good. 193 out of 1001 reviews
Rating 6 - Okay. 157 out of 1001 reviews
Rating 4 - Poor. 119 out of 1001 reviews
Rating 2 - Terrible. 161 out of 1001 reviews

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jul 2025

4/10 Poor

Anita

Traveled with family
Liked: Cleanliness
Disliked: Amenities
I've stayed at other Embassy Suites before, and I was very disappointed with this one. Funiture looked old and not in good shape. The mattress on the pullout sofa looked disgusting, and stained, it looked like food splatters on lamp shade They had a restaurant there on premises and it wasn't available. Had to go out and find a restaurant for dinner.. They had a gym that wasn't available as well. I am handicapped and asked for handicapped accessible bathroom. They had grab bars for bathtub, but no shower chair to use. When asked, they said one should be in bathroom. They were told it wasn't, they informed me there were no more because they were broken. I really feel they should offer me some of my money back from this experience. I will not recommend this Embassy Suites to anyone visiting the Cleveland area.
Stayed 1 night in Jul 2025

6/10 Okay

sandria

Traveled with family
Liked: Amenities
I have stayed at this hotel several times in different locations, but recently my experience has been disappointing. In April, I visited the one in Chicago and was hustled out of my $85 deposit! I can’t afford to lose money like that. They kept saying the deposit was sent back, but I never received it. Then, I stayed at the location in Beechwood and had the same issue, this time losing a $50 deposit! I want my deposits back! I haven't made much noise about this yet, but I am ready to. The staff in Chicago was great, while the service in Beechwood was just average—not something to brag about. The highlight of my visits was the breakfast and the bar; they did a fantastic job there. However, I will likely take my business elsewhere if this continues, as I feel like I'm being scammed out of my deposits for no reason! No parties, noise, not left dirty.. Nothing! just my daughter and I..!! I want answers!!
Stayed 1 night in May 2025

10/10 Excellent

GINNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Harold

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Bed bugs

My granddaughter had bites on her from the sofa couch, the rug was filthy, the bathroom need updates. It had paint chips in the tub. The toilet is too low! And our air conditioning wasn't working properly. The only good thing is the breakfast but We won't be back.
Stayed 2 nights in Jul 2025

6/10 Okay

Harold

Liked: Cleanliness
The hotel is average and this is due the poor bed quality, toilets are way too low, just need to update the property
Stayed 2 nights in Jul 2025

8/10 Good

Steven

Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Abigail

Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Ulises

Stayed 1 night in Jul 2025

6/10 Okay

Kenyetta

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
First room the bathroom had a sewer issue so we was moved from second floor to the fourth floor then that room furniture was very old had rips in it. Couch is very old had rips in it the next morning that bathroom has smell like the sewer.
Stayed 1 night in Jul 2025

6/10 Okay

Cassandra

Traveled with family
Disliked: Cleanliness

Sadly not as great as we remember

Stayed here before and loved it. Unfortunately it has not been kept up, definitely going down hill. Breakfast is still fantastic.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
It appears this property is being renovated. The pool was closed (no big deal) but the gym was also closed and that was a problem. The property description mentioned no pool but said there was a gym. It looked like you could only get to the gym by going through the pool area. If I'd known the gym was closed, I would've chosen a different hotel.
Stayed 2 nights in Jul 2025

2/10 Terrible

Larelle

Disliked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Alfred

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

John

Stayed 1 night in Jun 2025

6/10 Okay

Debbie

Liked: Cleanliness, staff & service

One night Stay

Furniture was in poor condition and quite uncomfortable
Stayed 2 nights in Jun 2025

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great place and super comfortable

It’s. Beautiful hotel but it’s definitely not maintained to the standard that most of the Embassy Suites we’ve stayed at are. But it’s mostly small things. A few cracked tiles, bathroom door that needs to be really pushed to lock, sticking buttons on the AC and things that are unplugged. But overall it’s a great place to stay and for the price, you really can’t beat it. They also have one of the best included breakfasts of any hotel we’ve ever stayed at. Definitely staying here again the next time we’re in town.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Lavonia

Traveled with family

Room shouldn’t be that high with no amenities

None of amenities was available
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Overall it was really nicebut I wish they would have told us the pool was broken before booking
Stayed 1 night in Jun 2025

2/10 Terrible

Khailah

Disliked: Property conditions & facilities
The embassy suite Beechwood location need to be remolded. The toilet did not work the carpet was filthy the couch was nasty the wall paper is peeling.. worst hotel experience I ever had. I do not recommend this hotel.. the front desk clerk was nice tho
Stayed 1 night in Jun 2025

8/10 Good

William

Traveled with partner
Liked: Amenities
Only issue was pool repair and no more hot tub
Stayed 3 nights in Jun 2025

6/10 Okay

James

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Location was convenient for my needs. Easy check in and out. Pool was closed. No coffee in morning.
Stayed 2 nights in Jun 2025