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Embassy Suites by Hilton Cleveland Rockside

3.5 star property

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Photo gallery for Embassy Suites by Hilton Cleveland Rockside

Lobby
Lobby
1 bedroom, premium bedding, pillowtop beds, in-room safe
Meeting facility
1 bedroom, premium bedding, pillowtop beds, in-room safe

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pet friendly
  • Bar
  • Pool
  • Gym
$145
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
5800 Rockside Woods Blvd, Independence, OH, 44131
  • Place, Topgolf
    ‪5 min walk‬
  • Place, Cleveland Clinic Family Health Center
    ‪14 min walk‬
  • Place, Cuyahoga Valley National Park
    ‪3 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, One King Bed, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, One King Bed, Non-Smoking

7.4 out of 10
Good
(22 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, One King Bed, Roll In Shower, Non Smoking

58-inch LED TV with cable channels, TV

Suite, One King Bed, Roll In Shower, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non-Smoking, Accessible

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, Non-Smoking, Accessible

7.6 out of 10
Good
(5 reviews)
  • 375 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, One King Bed, Accessible, Non Smoking

58-inch LED TV with cable channels, TV

Suite, One King Bed, Accessible, Non Smoking

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, King, Non Smoking

58-inch LED TV with cable channels, TV

Suite, King, Non Smoking

8.2 out of 10
Very good
(29 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Doubles, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, Two Doubles, Non Smoking

8.0 out of 10
Very good
(31 reviews)
  • 350 sq ft
  • Sleeps 6
  • 2 Double Beds

Similar properties

Lobby
Hampton Inn & Suites Cleveland/Independence
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 1,003 reviews
Hampton Inn & Suites Cleveland/Independence

About this property

Embassy Suites by Hilton Cleveland Rockside

3.5-star Independence hotel walkable to Topgolf
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a bar/lounge, a snack bar/deli, and a business center.
Embassy Suites by Hilton Cleveland Rockside offers 271 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Independence hotel provides complimentary wired Internet access. 58-inch LED televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Embassy Suites by Hilton Cleveland Rockside features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and meeting rooms. This Independence hotel also offers a vending machine, multilingual staff, and concierge services. Complimentary uncovered self parking is available on site. A total renovation of this property was completed in January 2020.

Embassy Suites by Hilton Cleveland Rockside is a smoke-free property.

A complimentary cooked-to-order breakfast is served between 6:30 AM and 9:00 AM on weekdays. A complimentary manager's reception is offered each day.
Urban Craft - This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Urban Craft

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (66 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Comprehensive recycling policy
  • Reception hall
  • Renovated entire property - January 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 12.95 per 24-hour period (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the pool is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in. Access is available on a first-come, first-served basis.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Embassy Suites
Embassy Suites Cleveland
Embassy Suites Cleveland Rockside
Embassy Suites Cleveland Rockside Hotel
Embassy Suites Cleveland Rockside Hotel Independence
Embassy Suites Cleveland Rockside Independence
Embassy Suites Rockside
Embassy Suites Rockside Cleveland
Embassy Suites Hotel Cleveland-Rockside Independence, Ohio
Embassy Suites Independence
Independence Embassy Suites
Embassy Suites Cleveland Rockside
Embassy Suites by Hilton Cleveland Rockside Hotel
Embassy Suites by Hilton Cleveland Rockside Independence
Embassy Suites by Hilton Cleveland Rockside Hotel Independence

Reviews

Embassy Suites by Hilton Cleveland Rockside Reviews

7.4

Good

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 408 out of 1001 reviews
Rating 8 - Good. 203 out of 1001 reviews
Rating 6 - Okay. 149 out of 1001 reviews
Rating 4 - Poor. 107 out of 1001 reviews
Rating 2 - Terrible. 134 out of 1001 reviews

Reviews

10/10 Excellent

Marisa

Stayed 3 nights in Aug 2025

10/10 Excellent

Justin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place would recommend to anyone
Stayed 2 nights in Aug 2025

10/10 Excellent

joe

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Durga

Stayed 2 nights in Aug 2025

8/10 Good

Sanjay

Traveled with family
Liked: Amenities, property conditions & facilities
Location and big rooms
Stayed 3 nights in Aug 2025

10/10 Excellent

Crista, Erie

Nice rooms and staff is friendly. Nice breakfast
Stayed 1 night in Aug 2025

8/10 Good

April R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only disappoint was our tub was draining slow.
Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to everything.
Stayed 2 nights in Aug 2025

6/10 Okay

velibor

Liked: Staff & service
A
Stayed 1 night in Aug 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrisha

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful experience until there was some loud yelling and the cops were there looking for someone
Stayed 2 nights in Aug 2025

8/10 Good

Sanja

Liked: Staff & service
Disliked: Cleanliness
Rooms need deep cleaning, in general cleaning
Stayed 3 nights in Aug 2025

10/10 Excellent

MOHAMMAD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice room, Good Breakfast and afternoon snacks, totally Recommend
Stayed 1 night in Aug 2025

2/10 Terrible

spurnetta

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Nurin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Showers were a bit old. Staff was not very friendly.
Stayed 2 nights in Aug 2025

2/10 Terrible

Rohail

Traveled with family
Disliked: Cleanliness, staff & service
I always prefer to stay at Embassy suites due to their breakfast and always have a pleasant experience in the past but not with one. Check in was easy and quick, but when entered the room there was rust stains on the floor. We did not make a fuzz about it. However as we stayed there for 4 days and 3 nights, no one showed up to clean the room or replenish the supplies. Front desk was calleduptiple times and was told someone from housekeeping will be there shortly but no one showed up. Later on I saw an additional charge of $150 on my cc. Called the hotel and inquired about the charge and a related invoice, I was told it was an additional cleaning charge. Tried to talk to the AGM, with no luck. Left a voiceessage a couple of times, and no one ever got back to me even to discuss. Very disappointing experience at this location, so make sure to check your credit card as they might charge you without any explanation or invoice.
Stayed 4 nights in Jul 2025

10/10 Excellent

Malinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2025

10/10 Excellent

Melinda

Stayed 2 nights in Aug 2025

6/10 Okay

Venetia

Traveled with partner
Liked: Staff & service
Lobby area nice. Bed was comfortable. Clean linens. Good location. Nice staff. Unfortunately, suite was mediocre, like older Days Inn property experiences. Stained carpeting, scratched up wood furniture, ceiling in bathroom pealing. Warped main door. Didnt smell fresh, as if smoking room. Breakfast was bad. Greasy eggs, not much of a selection. Bad quality. It wasnt worth the rate we paid. Overall, unbecoming qualities for an Embassy Suites hotel. Disappointed. Would not go back to that one.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Connie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Denise

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bar service needs to do better

Had tickets for free cocktails. Was told first night they were good until 7:30. Arrived at 7:10 at the bar second night. Bartender commented as she was walking past behind the bar, those were only good until 7. Said she be right back. Waited 20 minutes and finally a second bartender came over and asked what I would like to drink. In the meantime, the first bartender walked behind the bar past where I was sitting several times amd never acknowledged me again. Do better!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Aug 2025