Extended Stay America Suites Cleveland Great Northern Mall

2.5 star property

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Photo gallery for Extended Stay America Suites Cleveland Great Northern Mall

Studio, 2 Queen Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes
Lobby
Property amenity
Pillowtop beds, desk, laptop workspace, blackout drapes
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
25801 Country Club Blvd, North Olmsted, OH, 44070
  • Westfield Great Northern Mall
    ‪3 min walk‬
  • Crocker Park
    ‪9 min drive‬
  • I-X Center
    ‪10 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪9 min drive‬

Room options

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Extended Stay America Suites Cleveland Great Northern Mall

North Olmsted hotel with in-room kitchens
Coffee/tea in a common area, conference space, and laundry facilities are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite. Housekeeping is available on request.
Extended Stay America Suites Cleveland Great Northern Mall offers 92 accommodations with coffee/tea makers and irons/ironing boards. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Onsite self parking is complimentary.

Extended Stay America Suites Cleveland Great Northern Mall is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Cleveland Great Northern Mall
Extended Stay America Great Northern Hotel Cleveland Mall
Extended Stay America Cleveland Great Northern Mall Hotel
Extended Stay America Cleveland Great Northern Mall
Extended Stay America Cleveland Great Northern Mall
Extended Stay America Suites Cleveland Great Northern Mall Hotel
Hotel Extended Stay America - Cleveland - Great Northern Mall

Extended Stay America Suites Cleveland Great Northern Mall Reviews

Reviews

6.4
Rating 10 - Excellent. 172 out of 691 reviews
Rating 8 - Good. 142 out of 691 reviews
Rating 6 - Okay. 144 out of 691 reviews
Rating 4 - Poor. 114 out of 691 reviews
Rating 2 - Terrible. 119 out of 691 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peggy

Stayed 6 nights in Mar 2025

10/10 Excellent

thheresa

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property and quiet
Stayed 2 nights in Apr 2025

4/10 Poor

Baha

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 2 nights in Apr 2025

8/10 Good

Dylan

Stayed 1 night in Mar 2025

8/10 Good

Ashley

Stayed 2 nights in Mar 2025

8/10 Good

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Rooms accommodate my needs like an apartment. Great price
Stayed 1 night in Mar 2025

10/10 Excellent

Darnell

Stayed 3 nights in Mar 2025

6/10 Okay

Willie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay quiet and convenient and close to shopping and dinning
Stayed 1 night in Mar 2025

2/10 Terrible

Abdul

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not supply the kitchen utensils at either facility desk staff sleep on shift I’d really like a refinf
Stayed 1 night in Mar 2025

6/10 Okay

megan

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Good for the price

Beds were okay, a little uncomfortable but decent, the pullout couch mattress was disgusting and had no sheets on it whatsoever, thankfully we brought our camping mattresses for the kids. Staff was friendly. Be sure to check in before midnight or call to check in over the phone or your reservation will be canceled.
Stayed 4 nights in Mar 2025

2/10 Terrible

Danielle

Traveled with family
Disliked: Amenities, property conditions & facilities
The side entrance door did not latch securely. Anyone could have entered without a key. The bathroom and kitchen floor were sticky to walk on. Beds were average. Someone started yelling and banging on a door at 6 am, then a few minutes later the fire alarm went off. We were told there was no fire, but the alarm went off two more time. After the alarm stopped, our bathroom fan started to make a horrible noise. The front desk said that the noise was because they were trying to get something to cool down, but there was no fire. I was packed up and left by 6:30 am, just as the fire department was arriving.
Stayed 1 night in Mar 2025

4/10 Poor

Jessica

Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Julie

Traveled with family and small children, Business traveler
The beds had bed bugs. We left the property and had to find a different place to stay.
Stayed 1 night in Mar 2025

4/10 Poor

Tom

Disliked: Staff & service
The room was clean, but it had an odor about the room that was strong
Stayed 1 night in Mar 2025

4/10 Poor

Maria

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells bad, dirty bathroom and kitchen
Stayed 4 nights in Feb 2025

6/10 Okay

Christina S

Traveled with family
Everything inside the property is quite old. Kitchen has no cooking tools and coffee pot.
Stayed 5 nights in Feb 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A shopping stay

Nice friendly staff. Clean suite.
Stayed 1 night in Nov 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Donnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rickie

Stayed 1 night in Feb 2025

6/10 Okay

LeSean

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025