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Extended Stay America Suites Cleveland Great Northern Mall

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Cleveland Great Northern Mall

Studio, 2 Queen Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes
Pillowtop beds, desk, laptop workspace, blackout drapes
Pillowtop beds, desk, laptop workspace, blackout drapes
Deluxe Studio, Multiple Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Breakfast included
  • Parking included
  • Kitchen
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
25801 Country Club Blvd, North Olmsted, OH, 44070
  • Westfield Great Northern Mall
    5 min walk
  • Bamboo Garden
    4 min walk
  • Brookpark Station
    12 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    8 min drive

Room options

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Extended Stay America Suites Cleveland Airport North Olmsted

Breakfast included
Pet friendly
Parking included
Free WiFi
3.5 out of 5, Good, (808)
The price is $85
per night
$100 total
includes taxes & fees
Jan 6 - Jan 7
Extended Stay America Suites Cleveland Airport North Olmsted

About this property

Extended Stay America Suites Cleveland Great Northern Mall

North Olmsted hotel with in-room kitchens
Coffee/tea in a common area, conference space, and laundry facilities are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite. Housekeeping is available on request.
Extended Stay America Suites Cleveland Great Northern Mall offers 92 accommodations with coffee/tea makers and irons/ironing boards. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 334 square feet (31 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Onsite self parking is complimentary.

Extended Stay America Suites Cleveland Great Northern Mall is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 334 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Cleveland Great Northern Mall
Extended Stay America Great Northern Hotel Cleveland Mall
Extended Stay America Cleveland Great Northern Mall Hotel
Extended Stay America Cleveland Great Northern Mall
Extended Stay America Cleveland Great Northern Mall
Extended Stay America Suites Cleveland Great Northern Mall Hotel
Hotel Extended Stay America - Cleveland - Great Northern Mall

Extended Stay America Suites Cleveland Great Northern Mall Reviews

Reviews

6.4
Rating 10 - Excellent. 129 out of 593 reviews" "
Rating 8 - Good. 125 out of 593 reviews" "
Rating 6 - Okay. 127 out of 593 reviews" "
Rating 4 - Poor. 104 out of 593 reviews" "
Rating 2 - Terrible. 108 out of 593 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Elizabeth

Stayed 1 night in Aug 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean and quiet. The gentleman at the front desk was very polite and helpful. The room was comfortable. No issues. I would stay here again.
Stayed 2 nights in Sep 2024

2/10 Terrible

Sandra

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Philip

Stayed 1 night in Sep 2024

2/10 Terrible

Ann-Marie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Sherrie

Stayed 4 nights in Aug 2024

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

farima

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was filty. Staff was not helpful at all. Room wouldnt lock so i put 3 chairs my own safety because door lock was broken. Sinks wouldnt drain. I had horrible experience. Avoid it
Stayed 3 nights in Sep 2024

6/10 Okay

Maria

Disliked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Terran, Woodhaven

Traveled with family
Liked: Cleanliness, staff & service
Only a few things not the greatest, carpet was stained, the AC didnt work all that well. It was good for the price. Staff was excellent.
Stayed 1 night in Sep 2024

6/10 Okay

Ralph

Liked: Cleanliness, staff & service
Was in good location
Stayed 2 nights in Sep 2024

2/10 Terrible

Hannah

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t really feel safe. It felt ghetto. There was no communication with staff. I extended my stay due to having to stay an extra night and I went down to make sure they knew so they wouldn’t bang on my door and sure enough, the next morning they were banging on my door to leave.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sesama

Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kaitlyn

Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Stayed 1 night in Aug 2024

2/10 Terrible

Renae

Stayed 1 night in Aug 2024

4/10 Poor

Daryl

Disliked: Cleanliness, staff & service, property conditions & facilities
Still waiting on a refund for checking out after one night stay.
Stayed 6 nights in Aug 2024

2/10 Terrible

Hannah

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly everything dirty. It was noisy and hard to do work due to the constant noise.
Stayed 1 night in Sep 2024

6/10 Okay

Matthew

Stayed 2 nights in Aug 2024

4/10 Poor

Jayson

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Under new management
The pictures are not with the hotel looks like, however they were just bought and under new management the last time I bought a room from them, so hopefully it got better!
Stayed 7 nights in Jun 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
The gentleman that did the check in process was extremely professional and kind. Having a kitchen in room is such a convenience while travelling, Beds were comfortable and Linens were very clean but given the age of everything else it was obvious that it would be difficult for any cleaners to properly clean and sanitize the rooms. Overall the building, fixtures, and furniture are tired and in need of maintenance or complete renovation.
Stayed 3 nights in Aug 2024

4/10 Poor

Bryant

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, room comfort
ESA Cleveland
The room was very spacious, but the carpeting base is falling down from the wall in some areas. Carpeting looks old & dirty. Teh bed was surprisingly comfortable.
Stayed 1 night in Aug 2024

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024