4/10 Poor
Lee
Traveled with family
Aug 17, 2025
Liked: Cleanliness
Disliked: Staff & service
I've never had problems with a
hotel reservation made thru Expedia. The on site manager at this property was a piece of work. My reservation for a suite to accommodate my family tried totell me that they had no suite for my confirmed and paid for reservation made long in advance. Gave a room with 2 queen beds, and when I told him it was unacceptable, he told me it was my fault for booking thru a third party. Then he miraculously "finds" the space I reserved and said I was "lucky he could work magic" for me. What wonderful customer service!! I then had to walk back to the dront desk for the expected sheets and blankets for the sofa bed. No cool. Would not recommend this property given that jerk.
Lee
Stayed 2 nights in Aug 2025




























