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Fidelity Hotel

4.0 star property

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Photo gallery for Fidelity Hotel

Relax in this inviting living space with a comfortable sofa, matching ottoman, and elegant patterned wallpaper.
Welcome to our lobby, featuring a reception desk with a beautiful pattern, pendant lights, and framed artworks on the walls.
Classic hotel room with a large bed, bedside tables, and a bench, offering a view of the outside through a large window.
Formal dining area with round tables, white tablecloths, and elegant centerpieces, set amidst classic architectural elements and modern lighting.
Stay fit and focused with a Peloton bike, yoga mat, and dumbbells at your fingertips.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pet friendly
  • Laundry

Explore the area

Map
1940 East 6th Street, Cleveland, OH, 44114
  • Progressive Field
    ‪8 min walk‬
  • Rock and Roll Hall of Fame
    ‪13 min walk‬
  • Huntington Bank Field
    ‪13 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

View all photos for Fidelity Suite

Fidelity Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Fidelity Suite

  • 700 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Vincent Suite

Vincent Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Vincent Suite

  • 667 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Corner King

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Corner King

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Superior King | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior King

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King

King | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

King

10.0 out of 10
Exceptional
(3 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Queen

Double Queen | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Double Queen

10.0 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Queen

Superior Queen | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Queen

9.6 out of 10
Exceptional
(4 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Petite Suite

Petite Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Petite Suite

10.0 out of 10
Exceptional
(1 review)
  • 365 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Queen

Queen | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Queen

10.0 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Fidelity Hotel

4-star hotel in Downtown Cleveland
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include valet parking, concierge services, and dry cleaning.
Fidelity Hotel offers 97 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to 2 meeting rooms and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. This Cleveland hotel also offers a 24-hour fitness center, concierge services, and dry cleaning/laundry services. Onsite parking is available (surcharge). A total renovation of this property was completed in December 2024.

Fidelity Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Club Room - This restaurant specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Late night fare is available from room service (during limited hours).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 52 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Club Room

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 2 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Renovated entire property - December 2024
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Streaming services

Food and drink

  • Champagne service
  • Late-night room service
  • Minibar

More

  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 23.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 35 for adults and USD 15 for children
  • Covered valet parking fee: USD 52 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 84-3639488

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fidelity Hotel Hotel
Fidelity Hotel Cleveland
Fidelity Hotel Hotel Cleveland

Fidelity Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 216 out of 249 reviews
Rating 8 - Good. 20 out of 249 reviews
Rating 6 - Okay. 5 out of 249 reviews
Rating 4 - Poor. 5 out of 249 reviews
Rating 2 - Terrible. 3 out of 249 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Unique property! Quiet and staff was very nice. Food was delicious! Will stay here again!
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Taylor

Stayed 1 night in Apr 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful but lacking.

Street signage is not lit, so straight away we couldn’t find the entrance. The front desk staff was very friendly and willing to answer questions. Very pricey stay with no offer of helping us take bags to the room, we had to ASK for room cleaning, hidden charges, no microwave or refrigerator even though there was a stocked liquor mini fridge. Just not our cup of tea, and way outside my idea of value for what amenities were offered.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet alittle confusing and had to wait a while for the car when we left, otherwise everything else was great
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Lysander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2025

10/10 Excellent

Erlinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fidelity is a charming boutique hotel, clean and with beautiful decor offering seamless blend of elegance and comfort. The staff were friendly, courteous and helpful. We had a delicious breakfast at the Club Room. I hope they would provided a coffee maker in the room and not a kettle. But I will still recommend this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Zachary

Stayed 1 night in Apr 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay!

Beautiful boutique hotel. Enjoyed the atmosphere and had a fantastic breakfast! Close to casino, Progressive field and Rocket Center.
Stayed 1 night in Apr 2025

10/10 Excellent

Anirudh Reddy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Apr 2025

8/10 Good

Nicole

Stayed 1 night in Mar 2025

6/10 Okay

Laura

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I wish this hotel would have offered complementary coffee and tea. I also wish the staff was more helpful. Otherwise the rooms was very clean and the bed was extremely comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lori

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here. The room was perfect. Comfortable and chic. I wanted to stay longer! Bar and restaurant just as comfortable and so beautifully decorated. Staff friendly and helpful. Hope to return!
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jeff

Stayed 1 night in Apr 2025

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, strong water pressure and satisfying breakfasts. Only issue was my door key had to be reset daily.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely exquisite room. Very well done. Staff was top notch except for the guy checking me in. I’m sure they will handle him. The staff was pretty young and they were on point except for Doogie Houser… haha I recommend the Fidelity to anyone who wants a very reasonable and old world architecture in downtown Cleveland. Rick B and the security guards were like family. The three of them made the experience like home. Beautiful job remodeling the building as well.
Stayed 3 nights in Mar 2025

10/10 Excellent

Philip Dimitri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleveland Proper
Stayed 3 nights in Apr 2025

10/10 Excellent

Jean-Marie C

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So everything was top notch. The pay at property service fees per guest, not included in the booking were high but in this case we got exactly what we payed for. Everything i encountered during my stay was perfect or as close to perfect as one could have expected. Check in was swift and efficient, the rooms were as promised, pretty flawless. Beds were super comfortable, the huge waterfall shower, (about as big as my home bathroom, the claw foot tub in my room was over the top, in the best way! Because of my
Stayed 2 nights in Mar 2025

10/10 Excellent

Todd M

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was one of the best I've had, anywhere. I was in town for surgery and aside from everything being so well maintained, rooms virtually spotless, the deep, clawfoot tub was GREAT! Waterfall showers in such a large space was
Stayed 1 night in Mar 2025

8/10 Good

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, Tiny room

Perfect location, loved the decor. The room was very small and compact for a king bed. Definitely looked bigger in the pictures. Lights above the sink mirror went out after the first night. You have to call for ice or go to the front desk for it. I do think the stay was slightly overpriced, but the service was great and everyone was friendly.
Stayed 4 nights in Mar 2025