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Fidelity Hotel

4.5 star property

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Photo gallery for Fidelity Hotel

Breakfast, lunch, dinner served; Regional cuisine
Meeting facility
Lobby
Petite Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Parking available
$149
includes taxes & fees
Feb 26 - Feb 27

Explore the area

View in a map
1940 East 6th Street, Cleveland, OH, 44114
  • Place, JACK Cleveland Casino
    ‪5 min walk‬
  • Place, Rocket Arena
    ‪6 min walk‬
  • Place, Progressive Field
    ‪8 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬

Room options

View all photos for Queen

Queen | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Queen

9.4 out of 10
Exceptional
(8 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for King

King | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

King

9.8 out of 10
Exceptional
(8 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Corner King

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Corner King

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Queen

Double Queen | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Double Queen

10.0 out of 10
Exceptional
(5 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King

Superior King | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior King

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen

Superior Queen | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Queen

9.2 out of 10
Wonderful
(5 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Petite Suite

Petite Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Petite Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Vincent Suite

Vincent Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Vincent Suite

  • City view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Fidelity Suite

Fidelity Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Fidelity Suite

  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Fidelity Hotel

4.5-star hotel in Downtown Cleveland
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include valet parking, concierge services, and dry cleaning.
Fidelity Hotel offers 97 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to 2 meeting rooms and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a 24-hour fitness center, concierge services, and dry cleaning/laundry services. Onsite parking is available (surcharge). A total renovation of this property was completed in December 2024.

Fidelity Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Club Room - This restaurant specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 57 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Club Room

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 2 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Renovated entire property - December 2024
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Streaming services

Food and drink

  • Champagne service
  • Late-night room service
  • Minibar

More

  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 23.5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 35 for adults and USD 15 for children
  • Covered valet parking fee: USD 57 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 84-3639488

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fidelity Hotel Hotel
Fidelity Hotel Cleveland
Fidelity Hotel Hotel Cleveland

Fidelity Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 526 out of 609 reviews
Rating 8 - Good. 52 out of 609 reviews
Rating 6 - Okay. 18 out of 609 reviews
Rating 4 - Poor. 9 out of 609 reviews
Rating 2 - Terrible. 4 out of 609 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kaiyue

Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect and the bed was so comfortable. I loved the bathroom, especially the tub! Every member of the team was exceptional. The food was so good. We had breakfast one day and dinner another, everything was delicious including the drinks.
Stayed 3 nights in Oct 2025

6/10 Okay

Wray, Mancos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Larkin

Stayed 1 night in Oct 2025

10/10 Excellent

Keely

Stayed 2 nights in Oct 2025

10/10 Excellent

Sierra

Stayed 1 night in Oct 2025

10/10 Excellent

Dustin

Stayed 1 night in Oct 2025

10/10 Excellent

Melody

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel & room were really beautiful. We had a superior king room that was perfect for a couple stay. My only “complaint” was there weren’t enough hooks for towels, robes, jackets, etc in the room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dustin

Stayed 2 nights in Oct 2025

10/10 Excellent

John Vince

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay that doesn’t feel like a cookie cutter hotel chain. The restaurant was surprisingly good, and was far better than most hotel restaurants that I have been to. Easily can walk around the city or uber. Would recommend and stay here again if I return to Cleveland
Stayed 3 nights in Oct 2025

8/10 Good

Beth

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent lodging. Great staff. Great city.
Stayed 3 nights in Oct 2025

10/10 Excellent

Marcy

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel. Kudos to the interior designer; wow!
Stayed 1 night in Oct 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, beautiful Hotel. Staff and location were perfect! Will definitely stay again if we are in the area.
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Conveniently located closed to everything. Lots of walkable restaurants and bars. Would highly recommend
Stayed 1 night in Oct 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything. It's crazy to say but the 2 cups of black coffee we carried out from the bar in the morning was terrible & expensive. Feels petty to say but it was off-puttting. Aside from this tiny complaint everything was wonderful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A warm glow of happiness

This hotel is amazing, well exceeded my expectations. The rooms are so beautiful, every detail considered, down to the water glasses in the bathroom. Perfectly designed but not over done, the effect is a warm glow of happiness when you walk into your room, and pause, and take it all in. Same goes for the public spaces, beautiful and welcoming. We had a wonderful dinner at the restaurant as well. Walking distance from Playhouse Square if you’re in the mood for a show. Book it, you’ll enjoy your stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and Romantic

The hotel was clean and stylish. The staff were very friendly and accommodating. The room was clean, cozy, and romantic. Perfect for the first night together, for my new bride and me. The bar and restaurant offered excellent cocktails and great breakfast & brunch selections, with excellent service.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay! The rooms are so cute and the interior design team did a great job. Everyone encounter with staff was friendly and knowledgeable. We are already planning our next visit!
Stayed 2 nights in Oct 2025

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicholas

Liked: Staff & service, property conditions & facilities, room comfort
Really nice hotel in a great location. Would stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had the opportunity to have breakfast, a snack as well as a craft drink from the bar. Everything was of a high nature coupled with excellent service. I thoroughly enjoyed my stay here and look forward to doing so again for my next trip to Cleveland.
Stayed 2 nights in Oct 2025

10/10 Excellent

Zoe

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing decor and service. Every staff member encounteres was friendly and the rooms have a romantic feel, making it a perfect gwt away with my partner. They were kind to my dog and gave us a dog biscut, and water bowl for the stay. I will be coming back with my partner again.
Stayed 1 night in Oct 2025

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room and the staff were really nice. I didn’t get a chance to experience breakfast/bar because the location of the hotel was right next to so many restaurants and bars. The only downside is that the mini fridge was too small, and there was no microwave inside the hotel! Overall 8/10 due to the amenities.
Stayed 1 night in Oct 2025