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Hampton Inn & Suites Cleveland Mentor

2.5 star property

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Photo gallery for Hampton Inn & Suites Cleveland Mentor

Reception
Restaurant
Property amenity
Exterior
Deluxe Room, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Parking included
$128
includes taxes & fees
Dec 13 - Dec 14

Explore the area

View in a map
5675 Emerald Ct, Mentor, OH, 44060
  • Place, Atlas Cinemas Diamond Center 16
    ‪1 min walk‬
  • Place, Cleveland Clinic
    ‪36 min drive‬
  • Place, Huntington Bank Field
    ‪37 min drive‬
  • Airport, Cleveland, OH (BKL-Burke Lakefront)
    ‪35 min drive‬

Room options

Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • 388 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Jetted Tub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Jetted Tub

7.6 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 512 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

7.8 out of 10
Good
(9 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(9 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

8.4 out of 10
Very good
(14 reviews)
  • 312 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Cleveland Mentor

Mentor hotel with free breakfast
This hotel features a fitness center, coffee/tea in a common area, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities. Housekeeping is available on request.
Hampton Inn & Suites Cleveland Mentor offers 90 accommodations with coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Mentor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast. Event facilities measuring 576 square feet (52 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Hampton Inn & Suites Cleveland Mentor has designated areas for smoking.

A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 576 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • High-pile carpet in room
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Cleveland Hotel Mentor
Hampton Inn Cleveland Mentor
Hampton Inn Mentor
Mentor Hampton Inn
Hampton Inn & Suites Cleveland-Mentor Hotel Mentor
Hampton Inn & Suites Cleveland-Mentor Ohio
Hampton Inn And Suites Cleveland-Mentor
Hampton Inn Cleveland Mentor Hotel
Hampton Inn Suites Cleveland Mentor
Hampton Inn & Suites Cleveland Mentor Hotel
Hampton Inn & Suites Cleveland Mentor Mentor
Hampton Inn & Suites Cleveland Mentor Hotel Mentor

Hampton Inn & Suites Cleveland Mentor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 427 out of 748 reviews
Rating 8 - Good. 191 out of 748 reviews
Rating 6 - Okay. 66 out of 748 reviews
Rating 4 - Poor. 31 out of 748 reviews
Rating 2 - Terrible. 33 out of 748 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The site was very clean and modern.
Stayed 2 nights in Aug 2025

6/10 Okay

Sherry

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
It’s very clean good for a rest stop price was high for no pool and no where to sit outside
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and the breakfast was excellent. The hotel is within walking distance of restaurants, stores and the movie theater!
Stayed 2 nights in Aug 2025

10/10 Excellent

Pamela, London

Traveled with group, Traveled with family
Liked: Amenities
Really enjoyed our stay It was short but very pleasant
Stayed 1 night in Aug 2025

2/10 Terrible

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once again… overcharged… Charged for two nights and trying to get it resolved is like trying to get a ride on the space shuttle… Impossible
Stayed 1 night in Aug 2025

8/10 Good

Judy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I was sorry there was no pool or hot tub. It would have been nice to relax in the evening.
Stayed 1 night in Aug 2025

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay with a few minor issues

Nice place to stay. Friendly staff. Good breakfast. Shades of our first-floor room were drawn down and could not be raised so that the room was always dark. That was, until the second day when one shade spontaneously crashed to the floor leaving us with no blinds at all. There was evidence of previous tape repair. Shower on second morning was lukewarm. Humming at night from being close to utility core was a minor annoyance.
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clesn.It was very nice .people were nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only disappointment was the highly processed, sugary, bland breakfast options.
Stayed 1 night in Aug 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best pillows

We loved the pillows! Room was pleasant and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool mentioned online, but hotel did not have a pool.
Stayed 1 night in Aug 2025

8/10 Good

Juanita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Comfortable bed, clean room. Only thing is there was a spider in the bathroom and I am scared of spiders, took me a bit to kill it.
Red spider
Stayed 1 night in Aug 2025

10/10 Excellent

Glenn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Passing through from New York's Finger Lakes to Indianapolis, one night stay only. Travelling with 2 small dogs and spouse. Easy to walk dogs, have supper, and be ready for long drive in the morning
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

i has a great time on my mini vacation

Stayed 2 nights in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
My card stopped working on day 2
Stayed 2 nights in Aug 2025

8/10 Good

Glenn

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight stay going between Indianapolis and the Finger Lakes of New York. Quiet, easy to find, plenty of dining options. Travelling with 2 small dogs; easy to walk them. Hotel needs more luggage carts available
Stayed 1 night in Aug 2025

10/10 Excellent

Suzan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet staff very helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff very nice
Stayed 1 night in Jul 2025

8/10 Good

Jenien

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lights outside the property never came on at dark. Water was cold for a shower on Sunday morning. Asked for daily clean of room. Sunday was'nt done.
Stayed 3 nights in Jul 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Really nice hotel. Modern, clean, and convenient. Great location if you want to spend time at beach and head to wineries.
Stayed 2 nights in Jul 2025

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Marycruz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I have stayed in. Very clean. Room was clean. Bed was comfortable. Staff super nice. Breakfast was good. Enjoyed my stay. Would stay here again.
Stayed 1 night in Jul 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stinky pillows

Even though the linens were cleaned, the actual pillows smelled like puke.
Stayed 2 nights in Jul 2025

2/10 Terrible

Anne

Liked: Cleanliness
The toilet was broken and the girl at the desk said she would fix it but she never came to fix it even After several calls
Stayed 1 night in Jul 2025