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Hampton Inn & Suites Cleveland Mentor

2.5 star property

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Photo gallery for Hampton Inn & Suites Cleveland Mentor

Free breakfast
Fitness facility
Reception
Desk, laptop workspace, blackout drapes, iron/ironing board
Minibar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$131
includes taxes & fees
Feb 3 - Feb 4

Explore the area

View in a map
5675 Emerald Ct, Mentor, OH, 44060
  • Place, Atlas Cinemas Diamond Center 16
    ‪1 min walk‬
  • Place, Cleveland Clinic
    ‪35 min drive‬
  • Place, Huntington Bank Field
    ‪36 min drive‬
  • Airport, Cleveland, OH (CGF-Cuyahoga County)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • 388 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Jetted Tub

7.6 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 512 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

7.8 out of 10
Good
(9 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(9 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

8.4 out of 10
Very good
(14 reviews)
  • 312 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Cleveland Mentor

Mentor hotel with free breakfast
This hotel features a fitness center, coffee/tea in a common area, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities. Housekeeping is available on request.
Hampton Inn & Suites Cleveland Mentor offers 90 accommodations with coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Mentor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast. Event facilities measuring 576 square feet (52 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Hampton Inn & Suites Cleveland Mentor has designated areas for smoking.

A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 576 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • High-pile carpet in room
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Cleveland Hotel Mentor
Hampton Inn Cleveland Mentor
Hampton Inn Mentor
Mentor Hampton Inn
Hampton Inn & Suites Cleveland-Mentor Hotel Mentor
Hampton Inn & Suites Cleveland-Mentor Ohio
Hampton Inn And Suites Cleveland-Mentor
Hampton Inn Cleveland Mentor Hotel
Hampton Inn Suites Cleveland Mentor
Hampton Inn & Suites Cleveland Mentor Hotel
Hampton Inn & Suites Cleveland Mentor Mentor
Hampton Inn & Suites Cleveland Mentor Hotel Mentor

Hampton Inn & Suites Cleveland Mentor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 434 out of 756 reviews
Rating 8 - Good. 192 out of 756 reviews
Rating 6 - Okay. 66 out of 756 reviews
Rating 4 - Poor. 31 out of 756 reviews
Rating 2 - Terrible. 33 out of 756 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Tristan

Stayed 1 night in Oct 2025

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service
This Hampton Inn is very nice; enjoyed our stay
Stayed 1 night in Oct 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
We were in 314 and went to bed at about 11:00 pm, extremely noisy around 11:15 until around 1:00. It was hard for us to sleep, especially my fiancée. Travel to go to dolphins football games every year and get up early and count on everything being ok. We were starting to like Hampton inns and hiltons. We talked to the guy up front and he said he was going to check the tapes from where the running was coming from on 4th floor. He was saying he will do whatever he can do to make us happy. I was very appreciative and thanked him. Thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were delayed because of car troubles. Called location to assure them we were on our way, but would be very, very late. Arrived at 3 AM. Night Desk Clerk was expecting us, knew us when we walked in. Got us checked in without delay. FIRST CLASS SERVICE !!! Kudos to both evening and overnight staff. Couldn't have been more pleased with your staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a safe location
Stayed 3 nights in Oct 2025

10/10 Excellent

Mustafa

Stayed 1 night in Oct 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet room at a reasonable price with a generous offering for breakfast in a clean spacious dining area.
Stayed 1 night in Oct 2025

10/10 Excellent

Colista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and poster ideas of what was going on in the area.
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Stayed 3 nights in Oct 2025

10/10 Excellent

Tony

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and comfortable room. Friendly staff at check in.
Stayed 2 nights in Oct 2025

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 2 nights in Oct 2025

10/10 Excellent

Tabatha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean with good amenities. Breakfast was good with decent options.
Stayed 2 nights in Oct 2025

10/10 Excellent

RENEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, very clean, room was bright and comfortable. The desk staff was very helpful. Breakfast was delicious.
Stayed 1 night in Oct 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, great staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay. It was clean and quite. No weird smells. and the area around the hotel was nice too.
Stayed 1 night in Oct 2025

10/10 Excellent

gregory scott, Rapid City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice quiet hotel with polite staff
Stayed 3 nights in Sep 2025

8/10 Good

Lynette

Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, helpful staff. However, no outside lights, so very dark (I think a temporary problem, maybe just the night we stayed. Also inadequate towel racks. No place to hang bath towel to dry.
Stayed 1 night in Sep 2025

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, shops and restaurants near by. Friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Gerold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious
Stayed 2 nights in Sep 2025

10/10 Excellent

Lawrence

Stayed 1 night in Sep 2025

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get away

Hotel was clean, great area. Room was huge but basic.
Stayed 1 night in Sep 2025