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Hilton Garden Inn Cleveland Airport

3.0 star property

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Photo gallery for Hilton Garden Inn Cleveland Airport

Terrace/patio
Exterior
Guests enter a classic lobby with a reception desk, potted plants, and modern pendant lights.
Snack bar
Room | Desk, blackout drapes, iron/ironing board, cribs/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Hot Tub

Explore the area

Map
4900 Emerald Court SW, Cleveland, OH, 44135
  • NASA Glenn Research Center
    ‪4 min drive‬
  • I-X Center
    ‪6 min drive‬
  • Huntington Bank Field
    ‪19 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed (Drinks & Snacks)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room, 1 King Bed (Drinks & Snacks)

  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(43 reviews)
  • 550 sq ft
  • Sleeps 4
  • 2 Queen Beds

One King Bed, Accessible

9.0 out of 10
Wonderful
(8 reviews)
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Accessible Room

King Bed Accessible Room | Bathroom shower

King Bed Accessible Room

10.0 out of 10
Exceptional
(3 reviews)
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Drinks & Snacks)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room, 2 Double Beds (Drinks & Snacks)

8.0 out of 10
Very good
(3 reviews)
  • 550 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room

9.0 out of 10
Wonderful
(46 reviews)
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Bathroom shower

Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

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Welcome to our reception area, featuring a cityscape mural and two sleek reception desks.

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The price is $105 total
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About this property

Hilton Garden Inn Cleveland Airport

3-star hotel in Hopkins
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Cleveland Airport offers 168 accommodations with complimentary bottled water and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Hilton Garden Inn Cleveland Airport provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 3000 square feet (279 square meters) include conference space. This business-friendly hotel also offers a vending machine, concierge services, and complimentary newspapers in the lobby.

Hilton Garden Inn Cleveland Airport is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Garden Grille & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: USD 10 to 25 for adults and USD 6 to 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 3,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1999
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 25 for adults, and USD 6.00 to 25.00 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Airport Hilton Garden Inn
Hilton Garden Inn Cleveland Airport
Hilton Garden Inn Hotel Cleveland Airport
Cleveland Hilton
Hilton Cleveland
Hilton Garden Inn Cleveland Airport Hotel Cleveland
Hilton Garden Inn Cleveland Airport Ohio
Hilton Garden Inn Cleveland Airport Hotel
Cleveland Hilton
Hilton Cleveland
Hilton Garden Inn Cleveland Airport Ohio
Hilton Garden Inn Cleveland Airport Hotel
Hilton Garden Inn Cleveland Airport Cleveland
Hilton Garden Inn Cleveland Airport Hotel Cleveland

Hilton Garden Inn Cleveland Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 549 out of 1012 reviews
Rating 8 - Good. 263 out of 1012 reviews
Rating 6 - Okay. 91 out of 1012 reviews
Rating 4 - Poor. 62 out of 1012 reviews
Rating 2 - Terrible. 47 out of 1012 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Douglas, Louisville

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The only thing good about this property the staff was great I wounder how they could work in such a bad conditions if I were Rick or Cathy Hilton I’d be embarrassed to have the Hilton name to own that hotel
Stayed 1 night in Apr 2025

2/10 Terrible

Noel

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a basketball tournament and were extremely disappointed. The lobby was closed when we arrived, with no clear directions for check-in. The process was cold—no welcome, no info—just handed a room key. The pool was closed, which was never communicated, and the elevator situation was awful (only one working). We were on the 6th floor and had to take the stairs most of the time. Housekeeping never came. We had to make our beds, take out trash, and go get our own towels and clean sheets due to stains. After a long day of games, my daughter couldn’t shower because there were no clean towels in the room. We discovered breakfast by accident. Staff was loudly complaining about how much food people were taking, making it uncomfortable. No instructions on where to leave dishes, and staff disappeared mid-service. Checkout was rushed and dismissive, and when we asked about a refund due to all the issues, we were told management wasn’t available until Monday. Later, our refund was denied because we “fulfilled our reservation” per our travel site. We also witnessed a family checking out early due to finding a roach, and the staff’s response was “what would you like me to do?”—unprofessional and unacceptable. This stay was stressful, and the lack of communication, cleanliness, and accountability made it worse. I would not recommend this hotel to families or teams.
Stayed 2 nights in Apr 2025

2/10 Terrible

steven

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was under construction nothing on web site
Stayed 2 nights in Apr 2025

10/10 Excellent

Hanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.. even with remodeling! The room was very nice and the lobby once done will be very nice and welcoming!
Stayed 1 night in Apr 2025

2/10 Terrible

Christian

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was under heavy construction with very inconvenient closures. We were not made aware ahead of time or compensated.
Stayed 1 night in Apr 2025

10/10 Excellent

Hayden

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very comfortable. Undergoing renovations in lobby area but minor inconvenience.
Stayed 1 night in Apr 2025

10/10 Excellent

Halina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Matthew

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities

Construction Chaos

This was a good hotel with some big issues. They are in the middle of a full remodel, and the whole hotel is torn up. Their people sit in the hallway because the lobby area is closed. The pool area is closed. They are running the bar and restaurant out of a meeting room. One of the elevators stopped working one of the days. It was a real mess. Our room on the top floor was nice looking with brand new decor. However, there were intrinsic functionality issues. We could hear the people next door EASILY. One day they had a cell phone alarm going off clearly for 45 minutes; even from down the hallway standing at the elevator. A part of the desk fell off when the glue let go. The shower door wouldn't close all the way, the shower head pipe was loose and would twist inside the wall if you tried to re-aim the sprayer. And there was no vent fan, so the steam got bad very quickly.
Stayed 5 nights in Apr 2025

8/10 Good

Tonia

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check-in staff was not very helpful. They seemed very overwhelmed and were unable to print me a receipt. They said that would have to email it which still has not happened.
Stayed 1 night in Mar 2025

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

William

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under heavy construction and everything was in disarray. I had to pay full price for a terrible, terrible nights stay. Oh yeah, and the gym was closed so I had to go for a run outside in 25 degree weather.
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Place is currently under renovation (April 2025). Front desk is a folding table and check in was tough with a long line and digital key not working. Manager super nice though. Room was recently renovated and very nice.
Stayed 1 night in Mar 2025

2/10 Terrible

Emily

Stayed 1 night in Mar 2025

10/10 Excellent

Diana

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was massive construction at the building and we were not advised before.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alpay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Daniel

Traveled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service
Under construction but customer service was good
Stayed 1 night in Mar 2025

6/10 Okay

Patrick

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Reno

Hotel under renovation, disappointed for the rate, but ok
Stayed 1 night in Mar 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Stayed 1 night in Feb 2025

8/10 Good

Sarah

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

Fix ac

The AC was broken in my room I didn’t know bc I got in late and turned it on and went to bed it was so hot, it was 74 when I woke up. I had a hard time sleeping
Stayed 1 night in Mar 2025

8/10 Good

Christal

Business traveler
Liked: Cleanliness, staff & service, room comfort

Great stay!

My stay was great! The hotel staff were great and very accomodating. The shuttle driver Richard was super nice and a pleasure to talk with. The hotel was under construction during our stay but they still were so inviting. The hotel provided complimentary breakfast for the inconvenience of the construction. Overall good stay.
Stayed 2 nights in Mar 2025

8/10 Good

TROY

Liked: Cleanliness, staff & service, property conditions & facilities
had a function at the ix center close and provided transportation. they was under renovations so alittle messy around the hotel. the staff did a great job of providing a great experience!!
Stayed 1 night in Mar 2025

4/10 Poor

Lance

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It is in rough shape inside. The tiles in the bathroom were coming loose and would shift when you walked on them. The shower was not cleaned, lots of hair in it. The heater in the room smelt like it was burning dust when we turned the heat to 72 degrees.
Stayed 2 nights in Mar 2025