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Hilton Garden Inn Cleveland Downtown

3.0 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Cleveland Downtown

Lobby
Reception
1 bedroom, desk, laptop workspace, blackout drapes
Deluxe Suite, 1 King Bed | Living area | 49-inch LCD TV with cable channels, TV, pay movies
Deluxe Suite, 1 King Bed | Living area | 49-inch LCD TV with cable channels, TV, pay movies

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Parking available
  • Hot Tub
$94
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
1100 Carnegie Ave, Cleveland, OH, 44115
  • Place, Progressive Field
    ‪3 min walk‬
  • Place, Rocket Arena
    ‪7 min walk‬
  • Place, JACK Cleveland Casino
    ‪11 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Shower)

7.2 out of 10
Good
(13 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Bathtub)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Bathtub)

8.6 out of 10
Excellent
(9 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds

  • 621 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Living area | 49-inch LCD TV with cable channels, TV, pay movies

Deluxe Suite, 1 King Bed

  • 866 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Hearing Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Hearing Accessible

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Hearing Accessible

  • 624 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Shower

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Shower

9.0 out of 10
Wonderful
(6 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | 1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed

8.0 out of 10
Very good
(59 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

7.6 out of 10
Good
(57 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn Cleveland Downtown

3-star hotel in Downtown Cleveland
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a hot tub, and self parking. Housekeeping is available on request.
Hilton Garden Inn Cleveland Downtown offers 240 accommodations with MP3 docking stations and coffee/tea makers. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Hilton Garden Inn Cleveland Downtown provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

8 meeting rooms are available. This business-friendly hotel also offers a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Hilton Garden Inn Cleveland Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Garden Grille - This restaurant serves breakfast only.
Harvey's Sports Bar - This bar serves dinner only. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 to 18 for adults and USD 8 to 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille
  • Harvey's Sports Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 8 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • Ballroom
  • Built in 2002
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 88.13 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 to 18 for adults, and USD 8 to 12 for children
  • Self parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 88.13 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Cleveland Downtown
Hilton Garden Inn Hotel Cleveland Downtown
Cleveland Hilton Garden Inn
Hilton Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Hilton Garden Inn Cleveland Downtown Ohio
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Cleveland Cleveland
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Garden Inn Cleveland Downtown Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland

Reviews

Hilton Garden Inn Cleveland Downtown Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 377 out of 1009 reviews
Rating 8 - Good. 252 out of 1009 reviews
Rating 6 - Okay. 171 out of 1009 reviews
Rating 4 - Poor. 103 out of 1009 reviews
Rating 2 - Terrible. 106 out of 1009 reviews

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Maddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

rebecca

Traveled with group
Liked: Staff & service
Parking available and relatively inexpensive. Wonderful staff. Room was clean but there was obvious wear and tear on the carpet and bathroom. One block from baseball stadium.
Stayed 2 nights in Aug 2025

6/10 Okay

Christopher B

Stayed 3 nights in Aug 2025

6/10 Okay

Stephanie

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms definitely not what the pictures portray! Not very clean.
Stayed 2 nights in Aug 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities
Went to Cleveland to watch a ball game. Hotel is in a great location across from Progressive Field, very convenient for walking to the ballpark. There a re restaurants and bars nearby. The hotel interior could use an update. Bed was comfortable. Room was old and worn. I was expecting a more fresh appearance from the Hilton brand.
Stayed 1 night in Aug 2025

6/10 Okay

Erin

Stayed 1 night in Aug 2025

4/10 Poor

Alicia

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The property location is ok. The property itself needs major renovation work. It also felt unclean and old. Housekeeping services are lacking.
Stayed 3 nights in Aug 2025

6/10 Okay

Megan

Disliked: Staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Larissa

Disliked: Staff & service
AC did not work and had to move to a different room
Stayed 1 night in Aug 2025

10/10 Excellent

Cathleen

Stayed 1 night in Jun 2025

8/10 Good

Tarah

Stayed 1 night in Aug 2025

2/10 Terrible

Nick

Disliked: Cleanliness, staff & service, property conditions & facilities
1 person working whole hotel , toilet wouldnt flush - he couldnt fix or wouldnt give us different room
Stayed 1 night in Jul 2025

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, excellent pool. Free breakfast is always a plus.
Stayed 3 nights in Jul 2025

6/10 Okay

MYSONYA

It was just ok
Stayed 3 nights in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Roger, Lehi

Stayed 1 night in Aug 2025

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of sirens, but great walking distance to all the attractions around the baseball stadium
Stayed 2 nights in Aug 2025

4/10 Poor

joan

Disliked: Cleanliness, staff & service, property conditions & facilities
Hilton properties have gone downhill. I use to enjoy them, now their cleanliness standards are sub-par.
Stayed 4 nights in Jul 2025

10/10 Excellent

eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the baseball field! Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Roger, Lehi

Stayed 2 nights in Aug 2025

6/10 Okay

Matthew

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the ease of parking Wish it had a quick breakfast
Stayed 1 night in Jun 2025

2/10 Terrible

Bernie

Traveled with family and small children
Disliked: Cleanliness, staff & service
did not get the room we booked. Manager was HORRIBLE and fixing the situation. Actually would not at all. Very Rude and UNPROFESSIONAL! Pillows are so old they are the size of a soccer ball. Queen beds are not. They are full size beds.
Stayed 3 nights in Jul 2025

2/10 Terrible

Nicole

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blood on our sheets. Like you should have seen this while you were making the bed stains. Stains on the duvet, almost looks like pee spots. Curtains head stains the chair head stains the wall had splatters of soda on it. The bathroom clearly was not clean there were spots all over the floor in the bathroom. The carpet was extremely dirty. The hallway looked the same. The pool was decent. No towels. Waited for staff for 20 minutes to tell them about our sheets and gave up. Called Expedia to have them help us and no one came up still. I would never stay at a Hilton again. This is the second time that we've got a dirty room in a different city.
Stayed 2 nights in Jul 2025