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Hilton Garden Inn Cleveland Downtown

3.0 star property

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Photo gallery for Hilton Garden Inn Cleveland Downtown

Lobby
Reception
Deluxe Suite, 1 King Bed | Living area | 49-inch LCD TV with cable channels, TV, pay movies
Deluxe Suite, 1 King Bed | Living area | 49-inch LCD TV with cable channels, TV, pay movies
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning
$117
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
1100 Carnegie Ave, Cleveland, OH, 44115
  • Place, Progressive Field
    ‪3 min walk‬
  • Place, Rocket Arena
    ‪7 min walk‬
  • Place, JACK Cleveland Casino
    ‪11 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

7.2 out of 10
Good
(13 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Bathtub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Bathtub)

8.6 out of 10
Excellent
(9 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

  • 621 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Living area | 49-inch LCD TV with cable channels, TV, pay movies

Deluxe Suite, 1 King Bed

  • 866 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Hearing Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Hearing Accessible

  • 624 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Shower

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Shower

9.0 out of 10
Wonderful
(6 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

8.0 out of 10
Very good
(61 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

7.6 out of 10
Good
(60 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn Cleveland Downtown

3-star hotel in Downtown Cleveland
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a hot tub, and self parking. Housekeeping is available on request.
Hilton Garden Inn Cleveland Downtown offers 240 accommodations with MP3 docking stations and coffee/tea makers. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Hilton Garden Inn Cleveland Downtown provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

8 meeting rooms are available. This business-friendly hotel also offers a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Hilton Garden Inn Cleveland Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Garden Grille - This restaurant serves breakfast only.
Harvey's Sports Bar - This bar serves dinner only. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 20 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 to 18 for adults and USD 8 to 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille
  • Harvey's Sports Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 8 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • Ballroom
  • Built in 2002
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 88.13 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 to 18 for adults, and USD 8 to 12 for children
  • Self parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 88.13 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Cleveland Downtown
Hilton Garden Inn Hotel Cleveland Downtown
Cleveland Hilton Garden Inn
Hilton Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Hilton Garden Inn Cleveland Downtown Ohio
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Cleveland Cleveland
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Garden Inn Cleveland Downtown Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland

Hilton Garden Inn Cleveland Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 387 out of 1016 reviews
Rating 8 - Good. 254 out of 1016 reviews
Rating 6 - Okay. 169 out of 1016 reviews
Rating 4 - Poor. 97 out of 1016 reviews
Rating 2 - Terrible. 109 out of 1016 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is TOP NOTCH. Amazing customer service. Rooms were so clean. And the location was so convenient. Right off the highway and right by downtown
Stayed 3 nights in Oct 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish there had been more restaurants close by
Stayed 3 nights in Sep 2025

2/10 Terrible

Christopher

Disliked: Amenities
My room had several vertical slats missing from the vertical blinds. The roll down sheer blind was broken and would not roll up. There were no other drapes so half the window had no blinds at all and the street lights kept the room bright all night. Old furniture that was falling apart, dirty carpet, nasty bathroom, shower control was scalding hot or cold. The battery on my door lock stopped working. I went to breakfast in the lobby and the room looked nice. I sat down on the chair and springs were coming through. I tried two other chairs and they were the same. It is an old hotel in poor condition.
Stayed 1 night in Oct 2025

10/10 Excellent

Jack

Stayed 2 nights in Sep 2025

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

Jessica

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The first room we were given had hair all over the bathtub and back of the toilet, and residue inside the fridge. [To which Deidre at the front desk asked me “What do you want me to do about it?”] We were given another room, with a disability shower, and with 3 kids needless to say it was rather inconvenient. The new room also had less storage for our items (5 people) no main sink, and no extra bedding for the pull out sofa. We had no TV in the bedroom area until the second night, and the blinds in the windows were torn off so the stadium lights would shine through our windows. We never received stayover service in our 3 night stay, I had to ask housekeeping every day for extra coffee pods and towels. 2 nights of our stay the hot tub jets did not work, which was another reason we chose this particular hotel. Directly across the entrance of the building on Carnegie Ave is Behavioral Health Services, and the general area did not feel the safest compared to other areas we have stayed in Downtown Cleveland. Oh, and $18 per person for dry scrambled eggs and cold bacon? No thank you. I would never stay at this location again, or recommend anyone to stay there.
Stayed 3 nights in Sep 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Friendly Staff, Close to Ballpark

This is a great hotel to stay at if you're going to a Cleveland Guardians baseball game. Yes, you have to pay extra for the parking but it's not too big of a hassle. You just fill out your car information with staff at the front desk and that lets you into the lot. The staff at the front desk was friendly and accommodating, even on a busy gameday. The room was clean and the bed was comfortable. I stay here anytime I come through Cleveland.
Stayed 1 night in Sep 2025

10/10 Excellent

Carie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to restaurants and Progressive Field.
Stayed 1 night in Sep 2025

8/10 Good

Brian

Liked: Property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Darla, Watertown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great for us to go the Guardians game
Stayed 1 night in Sep 2025

8/10 Good

Alison

Liked: Staff & service
The phone rang multiple times waking me up
Stayed 1 night in Sep 2025

10/10 Excellent

Hipolito

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were clean and the staff was very friendly and helpful.
Stayed 3 nights in Sep 2025

8/10 Good

Courtney, Westfield

Traveled with group
Liked: Cleanliness, staff & service, amenities
There were house centipedes in our room, but besides that everything was great.
Stayed 2 nights in Sep 2025

4/10 Poor

Kate

Traveled with partner
Liked: Cleanliness, staff & service
There was a few small issues with the room like our toilet seat being broken. HOWEVER, the worst part is their parking situation. I DO NOT recommend paying to park there. At least 5 cars got broken into, including mine which was drove around considering it was parked in a completely different spot, and 1 got stolen. I’m now dealing with a lot of damage to my car.
Stayed 2 nights in Sep 2025

2/10 Terrible

Nicole

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The stay was fine. Until I walked out into the parking lot, where I paid to stow my vehicle and my back passenger window was smashed inwards and the contents of my center console were all over my front seat. I tried to call the hotel but now one answered. I had traveled from Western New York and paid over $500 for a room that is normally $150 because of the events that were in town that week.
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shopping/food around hotel was great!!
Stayed 2 nights in Sep 2025

8/10 Good

Tiffany

Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Stayed 1 night in Sep 2025

8/10 Good

William, oregon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room noise from expressway. No suitcase stand. Had to pay for breakfast. Was close to attractions. No bench outside hotel to sit.
View from room
Stayed 2 nights in Sep 2025

10/10 Excellent

Rhonda

Liked: Amenities
Very easy check in
Stayed 1 night in Sep 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

james

Stayed 1 night in Sep 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Aron

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, easy to walk around downtown
Stayed 1 night in Sep 2025