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Hilton Garden Inn Cleveland Downtown

3.0 star property

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Photo gallery for Hilton Garden Inn Cleveland Downtown

Conference room with a large table and six chairs, surrounded by a patterned carpet and natural light from large windows.
Welcome to our reception area, featuring a stylish desk with a framed artwork above and a comfortable atmosphere.
Relax in comfort with a large bed, bedside table, and chair, set against a serene backdrop of patterned curtains and a framed picture.
Enjoy a stadium view from the large window, relax in the seating area with two chairs and a table, and unwind with a flat-screen TV.
Cozy hotel room with a kitchenette, sofa, and framed artwork.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Hot Tub
  • Parking available
  • 24/7 front desk
$140
includes taxes & fees
Aug 24 - Aug 25

Explore the area

View in a map
1100 Carnegie Ave, Cleveland, OH, 44115
  • Progressive Field
    ‪3 min walk‬
  • Rocket Arena
    ‪7 min walk‬
  • Rock and Roll Hall of Fame
    ‪3 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Two single beds with white linens and wooden headboards, a desk with a chair, and a window with patterned curtains.

Suite, 2 Queen Beds

  • 621 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Shower

Relax in comfort with a large bed, bedside table, and chair, set against a serene backdrop of patterned curtains and a framed picture.

Room, 1 King Bed, Accessible, Shower

9.0 out of 10
Wonderful
(6 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Relax in comfort with a large bed, bedside table, and chair, set against a serene backdrop of patterned curtains and a framed picture.

Room, 1 King Bed

8.0 out of 10
Very good
(52 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Bathtub)

Relax in comfort with a large bed, bedside table, and chair, set against a serene backdrop of patterned curtains and a framed picture.

Room, 1 King Bed, Accessible (Bathtub)

8.4 out of 10
Very good
(7 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Two single beds with white linens and wooden headboards, a desk with a chair, and a window with patterned curtains.

Room, 2 Queen Beds

7.4 out of 10
Good
(52 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Two single beds with white linens and wooden headboards, a desk with a chair, and a window with patterned curtains.

Room, 2 Queen Beds, Accessible (Shower)

  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Hearing Accessible

Two single beds with white linens and wooden headboards, a desk with a chair, and a window with patterned curtains.

Suite, 2 Queen Beds, Hearing Accessible

  • 624 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

Two single beds with white linens and wooden headboards, a desk with a chair, and a window with patterned curtains.

Room, 2 Queen Beds, Hearing Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Relax in comfort with a large bed, bedside table, and chair, set against a serene backdrop of patterned curtains and a framed picture.

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Relax in comfort with a spacious bed and convenient workspace area.

Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Enjoy a stadium view from the large window, relax in the seating area with two chairs and a table, and unwind with a flat-screen TV.

Deluxe Suite, 1 King Bed

  • 866 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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  • Pool
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4.4 out of 5, Excellent, (1205)
$228 nightly
The price is $228 total
includes taxes & fees
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About this property

Hilton Garden Inn Cleveland Downtown

3-star hotel in Downtown Cleveland
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a hot tub, and self parking. Housekeeping is available on request.
Hilton Garden Inn Cleveland Downtown offers 240 accommodations with MP3 docking stations and coffee/tea makers. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Hilton Garden Inn Cleveland Downtown provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

8 meeting rooms are available. This business-friendly hotel also offers a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Hilton Garden Inn Cleveland Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Garden Grille - This restaurant serves breakfast only.
Harvey's Sports Bar - This bar serves dinner only. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 to 18 for adults and USD 8 to 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille
  • Harvey's Sports Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 8 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • Ballroom
  • Built in 2002
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 88.13 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 to 18 for adults, and USD 8 to 12 for children
  • Self parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 88.13 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Cleveland Downtown
Hilton Garden Inn Hotel Cleveland Downtown
Cleveland Hilton Garden Inn
Hilton Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Hilton Garden Inn Cleveland Downtown Ohio
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Cleveland Cleveland
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Garden Inn Cleveland Downtown Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland

Hilton Garden Inn Cleveland Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 361 out of 1005 reviews
Rating 8 - Good. 253 out of 1005 reviews
Rating 6 - Okay. 178 out of 1005 reviews
Rating 4 - Poor. 110 out of 1005 reviews
Rating 2 - Terrible. 103 out of 1005 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Tyra

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Guardians Getaway

The stay was nice only thing that wasn't was pool and hotub was closed but not advertised on the website. My kids were upset.
Stayed 1 night in May 2025

10/10 Excellent

Lawrence

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 3 nights in May 2025

2/10 Terrible

Gary

Disliked: Staff & service, amenities, property conditions & facilities
Terrible front desk and charging fees for no reason
Stayed 2 nights in Apr 2025

8/10 Good

Srilatha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Lorilee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came to see baseball at Progressive field. Less than 10 min walk. I did online check in and picked my own room, top floor, back side. But there appeared to be a problem so I had to go to front desk to check in. Ended up with a room on the third floor, street side. Very noisy. Not real happy about that
Stayed 1 night in Apr 2025

8/10 Good

Tim

Very poor attitude when checking out.
Stayed 2 nights in Apr 2025

6/10 Okay

Jared

Disliked: Property conditions & facilities
N/A
Stayed 3 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Erin

Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Stayed 1 night in Apr 2025

4/10 Poor

Stephanie

Stayed 3 nights in Dec 2024

2/10 Terrible

Kristin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel needs updated and cleaned

Upon arrival, there was only one guest service attendant at the desk on the night of a Cleveland guardians game. We waited in line for over 40 minutes to check into the hotel. Our room was completely filthy and not up to standard for a Hilton hotel at all.
Stayed 1 night in Apr 2025

2/10 Terrible

Tanuja

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The front desk agents were extremely rure for absolutely no reason. I will never stay at this hotel ever again. Its not inviting, especially Its my first time.
Stayed 4 nights in Apr 2025

2/10 Terrible

Garry

Disliked: Staff & service
No early check allowed which meant everyone checking in at the same time…long wait!
Stayed 1 night in Apr 2025

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for baseball games!
Stayed 1 night in Apr 2025

6/10 Okay

William

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Ok-ish

Hotel was ok at best. Once again, pool and hot tub were not in service. I really wish these things would be made known to users on apps like hotels.com. Especially when i am travelling with kids that are looking forward to swimming. Besides beinv understaffed for check in, the hotel was ok. Breakfast was very food, fortunately.
Stayed 1 night in Apr 2025

8/10 Good

Johnathan, Sandusky

Traveled with family
Liked: Cleanliness, staff & service, amenities
We really enjoyed our stay. Customer service was also impeccable! I’ve never had a staff member ask me the following, “Would you like top floor or bottom?” Also, “Would you like to face the city?” That’s awesome. We’ll definitely stay again!
Stayed 1 night in Apr 2025

6/10 Okay

Charelle

Traveled with partner
Disliked: Amenities
For us to pay so much for the room and for parking which they didn’t even tell me just charged my card. Breakfast is not even be included, rooms are basic, it’s not worth the stay. I wouldn’t stay here again. Its outside the heart of downtown so you will have to walk. We came for the hot tub and even when we checked in it was closed for cleaning. There are better options with better amenities.
Stayed 1 night in Apr 2025

2/10 Terrible

Samantha

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
1. Room wasn’t ready at 4:00, which presented many problems since we were attending a 6:00pm baseball game. 2. Parking is not manned and not a convenient process to enter/leave. 3. Room had tape wads all over the ceiling. Shampoo holder didn’t function in the shower. In general the hotel is outdated and needs updated. This is the first hotel I have been in recently that didn't have USB plugs for chargers built into the tables/lamps. 4. Alarm clock was unplugged and still went off at 5:00am. 6. Purchased breakfast through Expedia but the hotel had no idea. Thankfully the front desk gave me a free breakfast voucher, even though I already paid for it. 7. Not posted or mentioned, but the pool was closed the day we left. Now, that would have been okay, but our room wasn’t ready at 4:00 so we couldn’t swim the night of our stay. Overall this was the worst experience I have ever had at a hotel. It’s disappointing because all my son wanted for his spring break was to stay at a hotel and swim. That didn’t happen.
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay Tremendously! We will Definitely be back again!
Stayed 1 night in Apr 2025

2/10 Terrible

John

Stayed 1 night in Apr 2025

8/10 Good

Thomas

Traveled with family
Great price for the location. Rooms could use a little updating but would definitely stay again. Being able to walk and explore downtown was awesome!
Stayed 1 night in Apr 2025

2/10 Terrible

John

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nobody ever cleaned my room during my 3 day stay, the tub was filthy and didn't drain, and I was locked in the pool area for 10 minutes. Yes, it sounds absurd, but they said the pool was closed because the door was broken. Funny though because it was open when I went in. No apologies or anything from the staff.
Stayed 3 nights in Apr 2025