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Hilton Garden Inn Cleveland East/Mayfield Village

3.0 star property

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Photo gallery for Hilton Garden Inn Cleveland East/Mayfield Village

Reception
Indoor pool
Evolution Junior King Suite | Living area | 32-inch flat-screen TV with digital channels, TV
Exterior
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Hot Tub
  • Room service
  • Bar
  • Pet friendly
  • Pool

Explore the area

Map
700 Beta Dr, Mayfield, OH, 44143
  • Cleveland Clinic - Hillcrest Hospital
    ‪5 min drive‬
  • Legacy Village
    ‪8 min drive‬
  • Case Western Reserve University
    ‪19 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite, One King Bed, Accessible

Suite, One King Bed, Accessible | Living area | 32-inch flat-screen TV with digital channels, TV

Suite, One King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Evolution Two Queens

Evolution Two Queens | Premium bedding, in-room safe, desk, iron/ironing board

Evolution Two Queens

  • Sleeps 4
  • 2 Queen Beds

View all photos for Evolution King

Premium bedding, in-room safe, desk, iron/ironing board

Evolution King

  • Sleeps 3
  • 1 King Bed

Evolution King with Whirlpool

  • Sleeps 3
  • 1 King Bed

One King Bed, Non-Smoking, Roll In Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Evolution Junior King Suite

Evolution Junior King Suite | Living area | 32-inch flat-screen TV with digital channels, TV

Evolution Junior King Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Cleveland-Mayfield by IHG

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (721)
The price is $111
per night
$131 total
includes taxes & fees
Mar 24 - Mar 25
Holiday Inn Cleveland-Mayfield by IHG

About this property

Hilton Garden Inn Cleveland East/Mayfield Village

3-star Mayfield hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Cleveland East/Mayfield Village offers 128 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mayfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Hilton Garden Inn Cleveland East/Mayfield Village provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 6630 square feet (597 square meters) include a conference center. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and complimentary newspapers in the lobby. A complimentary area shuttle within 5 mi is available for guests. Complimentary self parking is available on site.

Hilton Garden Inn Cleveland East/Mayfield Village is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
The Garden Grill & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to noon for a fee: USD 7 for adults and USD 7 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden Grill & Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference center (6,630 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 7 for adults and USD 7 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Cleveland East/Mayfield Village
Hilton Garden Inn Cleveland Village
Hilton Garden Inn Cleveland Village Hotel
Hilton Garden Inn Cleveland Village Hotel East/Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garn Cleveland Mayfiel
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield

Hilton Garden Inn Cleveland East/Mayfield Village Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 466 out of 890 reviews
Rating 8 - Good. 272 out of 890 reviews
Rating 6 - Okay. 80 out of 890 reviews
Rating 4 - Poor. 38 out of 890 reviews
Rating 2 - Terrible. 34 out of 890 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Susan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Patrick

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
When we got to the hotel the night clerk gave us a keycard and when I asked about breakfast he said I needed to pay a fee. I stated to him that I already payed for a breakfast the next day and he stated that " I did not". So I just assumed I would lose money since I tried to show him the invoice on my phone. When we got to the 1rst room it had a broken lamp with the bulb hanging out and the refrigerator was broke and freezing over. When I notified the night clerk of the room condition he gave me a key to a 2nd room. When I got to the second room the door was already opened and the lights were all on. The bed looked like someone was already sleeping in it and the bathroom was used. By this time it was getting late. I came back for a 3rd time he gave me a card key to a room on another floor. This room appeared to be fine. However, when we were getting cold ( It was winter) the heater/ air conditioner was not working. There was a note on the thermostat apologizing for any inconvenience. We ended up just keeping the room because we were too exhausted to say anything. This was after 11:30PM. Later that morning we had a knock on the door from " housekeeping" at 8:00AM!! She did apologize,however. When we were ready to depart the day clerk asked if we were going to have breakfast? ( Since it was paid for). I explained to her that we didnt have time for breakfast, however, the night clerk insisted I didnt pay for it. The day ckerk was very apolegetic and went to the manager.
Stayed 1 night in Dec 2024

4/10 Poor

Susan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs to be renovated because bathrooms were not clean on grout. Just okay overall
Stayed 2 nights in Nov 2024

10/10 Excellent

Deepak

Stayed 1 night in Nov 2024

6/10 Okay

Ilana

Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Matt, North Royalton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff are awesome
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Kim

Stayed 1 night in Jul 2024

10/10 Excellent

Shedrick, Dacula

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk that was on shift Saturday night was awsome!! Sorry I can’t remember her name.
Stayed 1 night in Nov 2024

8/10 Good

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It would be nice to have some ventilation in the bathroom due to steam from the shower
Stayed 3 nights in Nov 2024

8/10 Good

Daniel, Carlsbad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Janice

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Amber

Traveled with partner
I booked this hotel specifically for the hot tub. Upon arrival we learned the hot tub was drained and under maintenance. Very disappointing
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Logging Satisfaction
My stay was very pleasant. Accommodations was exactly how it was described. The staff was very friendly and informative. The cost was reasonable! I would recommend this hotel to family or friends traveling 😊
Stayed 4 nights in Oct 2024

6/10 Okay

Kristin

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Ohio stay
No service for clean towels garbage was not emptied no usb ports the pool had sand in the bottom the pool was very cold the jacuzzi was not open !!
Stayed 2 nights in Oct 2024

8/10 Good

Judith, Sugar Land

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property accomodation ic very good better than . The staff especially the front desk on the evening is just doing her routine checklng Us inn but not too welcoming.Greetings is very memorized.
Stayed 1 night in Oct 2024

6/10 Okay

Denia

Disliked: Amenities
My stay was nice and this easily could have been a 5 star review however, when I arrived, which was 30mins before check in, the lady said they didn’t have any rooms available. I asked would it be available by 3 and she said she’s not sure. That’s a huge inconvenience for someone who’s been traveling since 5am. I was super tired. I didn’t get into my room until about 4. This was after MULTIPLE walked in and got their rooms. Paulina assisted me and got me into a room. The gym is basic but that’s not the problem, they had a weights rack, with no racks. Other than that, they lovely housekeeper with the colorful braids was super sweet!
Stayed 3 nights in Oct 2024

8/10 Good

janet

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place. Breakfast was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Julia

Business traveler, Traveled with partner, Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Oct 2024

6/10 Okay

Joseph

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Christie

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is old and run down. It has an odor and the wall paper is peeling from all of the walls. The he bathroom fixtures are rust covered. The 2nd night we stayed there, we came back to the hotel around 9pm and all of the power was out in the hotel! The poor man that was on the night desk duty was very nice and working hard with what he had. There wasn’t a storm or poor weather and the surrounding area all had power
Stayed 2 nights in Oct 2024

4/10 Poor

Joe

Traveled with partner
Disliked: Amenities, property conditions & facilities
Dining room and bar was closed on a Saturday. Hard to find staff. No EV stations. Water damage thru our the hotel. Not up to Hilton standards. Wouldn't honor my Hilton points because of third party.
Stayed 1 night in Oct 2024

2/10 Terrible

Lorenz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No any electricity and power
Stayed 1 night in Oct 2024

6/10 Okay

carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop
It was good for overnight. Pool was closed. Bathroom door was squeaky. But overall decent stop over
Stayed 1 night in Oct 2024