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Hilton Garden Inn Cleveland/Twinsburg

3.0 star property

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Photo gallery for Hilton Garden Inn Cleveland/Twinsburg

Reception
Reception
Reception
In-room safe, desk, laptop workspace, iron/ironing board
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$122
includes taxes & fees
Jan 15 - Jan 16

Explore the area

View in a map
8971 Wilcox Dr, Twinsburg, OH, 44087
  • Place, Cleveland Clinic - Family Health and Surgery Center Twinsburg
    ‪2 min drive‬
  • Place, Windmill Golf Center
    ‪4 min drive‬
  • Place, Cleveland Clinic
    ‪28 min drive‬
  • Airport, Akron, OH (CAK-Akron-Canton)
    ‪47 min drive‬

Room options

View all photos for One King Bed, Non-Smoking, with Jetted Tub

One King Bed, Non-Smoking, with Jetted Tub | In-room safe, desk, laptop workspace, iron/ironing board

One King Bed, Non-Smoking, with Jetted Tub

8.6 out of 10
Excellent
(4 reviews)
  • 251 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible

8.0 out of 10
Very good
(3 reviews)
  • 251 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

32-inch LCD TV with cable channels, TV, MP3 dock

Room, 1 King Bed (Drinks & Snacks)

  • 251 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Drinks & Snacks)

9.8 out of 10
Exceptional
(6 reviews)
  • 251 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for One King Bed, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

One King Bed, Non-Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 251 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite, One King Bed, Non-Smoking

One Bedroom Suite, One King Bed, Non-Smoking | In-room safe, desk, laptop workspace, iron/ironing board

One Bedroom Suite, One King Bed, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 347 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

One King Bed, Accessible

8.0 out of 10
Very good
(5 reviews)
  • 251 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Double Beds, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Two Double Beds, Non-Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 251 sq ft
  • Sleeps 5
  • 2 Double Beds

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About this property

Hilton Garden Inn Cleveland/Twinsburg

3-star Twinsburg hotel with restaurant
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space.
Hilton Garden Inn Cleveland/Twinsburg offers 142 accommodations with MP3 docking stations and safes. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hilton Garden Inn Cleveland/Twinsburg features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and a convenience store. Complimentary self parking is available on site.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Blue Canyon Kitchen - This restaurant specializes in seafood and serves dinner only.
Garden Bar and Grille - This restaurant specializes in American cuisine and serves breakfast and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 for adults and USD 7.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Blue Canyon Kitchen
  • Garden Bar and Grille

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12.95 for adults and USD 7.95 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash

We should mention

Pool access available from 9:00 AM to 5:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Cleveland/Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Hotel
Hilton Garden Inn Cleveland/Twinsburg Hotel Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Ohio
Hilton Garden Inn Twinsburg
Hilton Twinsburg
Twinsburg Hilton
Hilton Cleveland Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Hotel
Hilton Garden Inn Cleveland/Twinsburg Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Hotel Twinsburg

Hilton Garden Inn Cleveland/Twinsburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 439 out of 745 reviews
Rating 8 - Good. 210 out of 745 reviews
Rating 6 - Okay. 56 out of 745 reviews
Rating 4 - Poor. 24 out of 745 reviews
Rating 2 - Terrible. 16 out of 745 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Zachary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was bummed no hot tub and when we checked in the shampoo and conditioner were empty
Stayed 2 nights in Sep 2025

10/10 Excellent

Emmeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was close to the places I needed to go.
Stayed 2 nights in Sep 2025

10/10 Excellent

TONY

Stayed 1 night in Sep 2025

10/10 Excellent

Marlene

Stayed 1 night in Sep 2025

10/10 Excellent

J Robert, San Antonio

Traveled with family
Liked: Amenities
N/A
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attentive and considerate staff

We had a medical emergency almost immediately after arriving at the hotel, and the hotel staff was very attentive and considerate throughout our stay. Thank you!
Stayed 2 nights in Aug 2025

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Byron

Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed here with my granddaughter for a softball tournament. Was close to the fields and very clean.
Stayed 2 nights in Aug 2025

4/10 Poor

Dustin

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

gail, Riverview

Traveled with family
Liked: Staff & service
Needs updating
Stayed 4 nights in Aug 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay. Honestly I just don’t get these negative reviews. It was really clean, quiet, felt very safe. The staff could not do enough for you. I am definitely coming back!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Peggy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel needs an update. Good beds, very clean but needs painting. carpet needs replacing.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lashunda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

The breakfast was nice and the bedroom was very comfortable
Stayed 3 nights in Jul 2025

10/10 Excellent

Nuccia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jane, Worcester

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, well-maintained, comfortable bed, great shopping nearby, breakfast buffet offered for a fee, cleanliness.
Stayed 3 nights in Jul 2025

10/10 Excellent

Elsa

Business traveler
Liked: Amenities
Very nice hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Ian, Parma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with a variety of restaurants nearby.
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shauna at the front desk greeted us with a welcoming and fun attitude.
Stayed 1 night in Jul 2025

6/10 Okay

Thomas

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Old & Tired

Old and Tired. Needs updates bad.
Stayed 1 night in Jul 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Greg

Traveled with family
Stayed 4 nights in Jul 2025