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Hilton Garden Inn Cleveland/Twinsburg

3.0 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Cleveland/Twinsburg

Indoor pool
Reception
Reception
Reception
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Bar
  • Pet friendly
  • Breakfast available
  • Gym

Explore the area

Map
8971 Wilcox Dr, Twinsburg, OH, 44087
  • Cleveland Clinic - Family Health and Surgery Center Twinsburg
    ‪2 min drive‬
  • MGM Northfield Park
    ‪9 min drive‬
  • Cuyahoga Valley National Park
    ‪13 min drive‬
  • Akron, OH (CAK-Akron-Canton)
    ‪49 min drive‬

Room options

View all photos for One King Bed, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

One King Bed, Non-Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 251 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

32-inch LCD TV with cable channels, TV, MP3 dock

Room, 1 King Bed (Drinks & Snacks)

  • 251 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible

8.0 out of 10
Very good
(3 reviews)
  • 251 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Drinks & Snacks)

9.6 out of 10
Exceptional
(5 reviews)
  • 251 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for One King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

One King Bed, Accessible

8.0 out of 10
Very good
(5 reviews)
  • 251 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite, One King Bed, Non-Smoking

One Bedroom Suite, One King Bed, Non-Smoking | In-room safe, desk, laptop workspace, iron/ironing board

One Bedroom Suite, One King Bed, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 347 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, with Jetted Tub

One King Bed, Non-Smoking, with Jetted Tub | In-room safe, desk, laptop workspace, iron/ironing board

One King Bed, Non-Smoking, with Jetted Tub

8.6 out of 10
Excellent
(4 reviews)
  • 251 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Two Double Beds, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Two Double Beds, Non-Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • 251 sq ft
  • Sleeps 5
  • 2 Double Beds

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About this property

Hilton Garden Inn Cleveland/Twinsburg

3-star Twinsburg hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space.
Hilton Garden Inn Cleveland/Twinsburg offers 142 accommodations with MP3 docking stations and safes. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hilton Garden Inn Cleveland/Twinsburg features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and a convenience store. Complimentary self parking is available on site.

Hilton Garden Inn Cleveland/Twinsburg is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Blue Canyon Kitchen - This restaurant specializes in seafood and serves dinner only.
Garden Bar and Grille - This restaurant specializes in American cuisine and serves breakfast and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; USD 12.95 for adults and USD 7.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Blue Canyon Kitchen
  • Garden Bar and Grille

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12.95 for adults and USD 7.95 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash

We should mention

Pool access available from 9:00 AM to 5:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Cleveland/Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Hotel
Hilton Garden Inn Cleveland/Twinsburg Hotel Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Ohio
Hilton Garden Inn Twinsburg
Hilton Twinsburg
Twinsburg Hilton
Hilton Cleveland Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Hotel
Hilton Garden Inn Cleveland/Twinsburg Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Hotel Twinsburg

Hilton Garden Inn Cleveland/Twinsburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 413 out of 701 reviews
Rating 8 - Good. 199 out of 701 reviews
Rating 6 - Okay. 53 out of 701 reviews
Rating 4 - Poor. 21 out of 701 reviews
Rating 2 - Terrible. 15 out of 701 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Phoebe Marie, Colonial Beach

Stayed 1 night in Mar 2025

10/10 Excellent

Frankie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 8 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

From Riches to Rags

Have stayed at this hotel 1-2x year for many years. Unfortunately the hotel rooms are looking worn down. Room needed to be repainted, old piece of candy on the carpet, bedding is worn, unpleasant odor in the rooms also.
Stayed 2 nights in Apr 2025

8/10 Good

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were told breakfast was included and then it was not. However the staff allowed us to have the breakfast but otherwise we would not have eaten. It was certainly not worth the price they were asking. It was mediocre and just like all the other hotel free breakfasts.
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stAy
Stayed 2 nights in Feb 2025

8/10 Good

Thomas, Hoboken

Liked: Cleanliness, staff & service
The hotel is well situated for access to the area. The price point is reasonable. The hotel needs to be updated; the rooms and hallways are becoming shabby.
Stayed 2 nights in Mar 2025

10/10 Excellent

Atabong

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel!
Stayed 1 night in Jan 2025

10/10 Excellent

Latonya

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Friendly service.
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the comfort that these hotels provide! We have yet to have one bad experience with them! Rooms are always clean, love that animals are welcome, and being able to check in and check out through the app is my ABSOLUTE favorite along with the digital keys!
Stayed 1 night in Jan 2025

2/10 Terrible

Mira

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the room and got the cancellation insurance through Expedia with the for the same day. Then had to cancel in 30-45 min. The person who we wanted to surprise turned out to be sick. We called the Hotel to cancel, they said call the Expedia. When we called Expedia they said you were supposed to do it through the hotel. We said we got the insurance- but the insurance required the sick person’s first and last name. The hospital he was in/ if in hospital, the caring doctor’s name who can confirm and A LOT MORE information. Then later the Expedia sent an email saying that hotel where we got the room, did not pick up the phone, so they could not talk to them, so they will not refund the money. Which was just plain unprofessional, because they said :”no refund “ - first time we called. So there it is. We were -$321 - without staying in hotel - even with insurance
Stayed 2 nights in Dec 2024

10/10 Excellent

Bibby

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Dec 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Calvin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Stayed 2 nights in Nov 2024

10/10 Excellent

James, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Nicholas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Carolyn M, Dallas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here when I have to come to our corporate office
Stayed 3 nights in Nov 2024

8/10 Good

Noel, Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby amenities and staff made this property a top choice. The rooms are fine, a little dated, but the lobby was great for our family to hang out and watch football and have a drink. Cracker Barrel on site was a bonus!
Stayed 2 nights in Nov 2024

8/10 Good

Maura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Seungtaek

Stayed 1 night in Sep 2024