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Hilton Garden Inn Cleveland/Twinsburg

3.0 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Cleveland/Twinsburg

Indoor pool
In-room safe, desk, laptop workspace, iron/ironing board
Reception
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Bar
  • Pet friendly
  • Gym

Explore the area

Map
8971 Wilcox Dr, Twinsburg, OH, 44087
  • Cleveland Clinic - Family Health and Surgery Center Twinsburg
    ‪3 min drive‬
  • MGM Northfield Park
    ‪12 min drive‬
  • Cuyahoga Valley National Park
    ‪13 min drive‬
  • Akron, OH (CAK-Akron-Canton)
    ‪40 min drive‬

Room options

View all photos for One King Bed, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

One King Bed, Non-Smoking

  • 251 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

32-inch LCD TV with cable channels, TV, MP3 dock

Room, 1 King Bed (Drinks & Snacks)

  • 251 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible

  • 251 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Drinks & Snacks)

  • 251 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 251 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

One King Bed, Accessible

  • 251 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite, One King Bed, Non-Smoking

One Bedroom Suite, One King Bed, Non-Smoking | In-room safe, desk, laptop workspace, iron/ironing board

One Bedroom Suite, One King Bed, Non-Smoking

  • 347 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, with Jetted Tub

One King Bed, Non-Smoking, with Jetted Tub | In-room safe, desk, laptop workspace, iron/ironing board

One King Bed, Non-Smoking, with Jetted Tub

  • 251 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Two Double Beds, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Two Double Beds, Non-Smoking

  • 251 sq ft
  • Sleeps 5
  • 2 Double Beds

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About this property

Hilton Garden Inn Cleveland/Twinsburg

3-star Twinsburg hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space.
Hilton Garden Inn Cleveland/Twinsburg offers 142 accommodations with MP3 docking stations and safes. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hilton Garden Inn Cleveland/Twinsburg features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and a convenience store. Complimentary self parking is available on site.

Hilton Garden Inn Cleveland/Twinsburg is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Blue Canyon Kitchen - This restaurant specializes in seafood and serves dinner only.
Garden Bar and Grille - This restaurant specializes in American cuisine and serves breakfast and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; USD 12.95 for adults and USD 7.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Blue Canyon Kitchen
  • Garden Bar and Grille

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12.95 for adults and USD 7.95 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash

We should mention

Pool access available from 9:00 AM to 5:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Cleveland/Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Hotel
Hilton Garden Inn Cleveland/Twinsburg Hotel Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Ohio
Hilton Garden Inn Twinsburg
Hilton Twinsburg
Twinsburg Hilton
Hilton Cleveland Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Hotel
Hilton Garden Inn Cleveland/Twinsburg Twinsburg
Hilton Garden Inn Cleveland/Twinsburg Hotel Twinsburg

Hilton Garden Inn Cleveland/Twinsburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 402 out of 682 reviews
Rating 8 - Good. 195 out of 682 reviews
Rating 6 - Okay. 51 out of 682 reviews
Rating 4 - Poor. 21 out of 682 reviews
Rating 2 - Terrible. 13 out of 682 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Calvin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Stayed 2 nights in Nov 2024

10/10 Excellent

James, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Nicholas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Carolyn M, Dallas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here when I have to come to our corporate office
Stayed 3 nights in Nov 2024

8/10 Good

Noel, Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby amenities and staff made this property a top choice. The rooms are fine, a little dated, but the lobby was great for our family to hang out and watch football and have a drink. Cracker Barrel on site was a bonus!
Stayed 2 nights in Nov 2024

8/10 Good

Maura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Seungtaek

Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean. Front desk person was nice and it was easy check in. Liked the convenience of nearby restaurants.
Stayed 1 night in Sep 2024

8/10 Good

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average. Good stay. Would return.
Stayed 1 night in Oct 2024

10/10 Excellent

Tmesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very nice people.
Stayed 1 night in Sep 2024

10/10 Excellent

Carolyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love staying at this hotel. Lots of amenities, it’s quiet, I can walk to the restaurants, it’s close to the highway and my corporate office.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ben

Stayed 1 night in Aug 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service
The drain in the shower didn't drain very well. How gross. Whitish spots on the desk chair and comfortable chair... More sugar for coffee! Where is the Bible? No information on food or shopping in the area.
Stayed 1 night in Sep 2024

10/10 Excellent

Georgette

Stayed 2 nights in Jun 2024

6/10 Okay

Melissa

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness
Had to switch rooms twice because of cleanliness issues. Third still had an issue but was treated like a pest after already switching twice so didn’t bother. Breakfast was great, wonderful staff member on the floor and friendly chef. Cleanliness not up to par for a HGI.
Stayed 1 night in Jun 2024

6/10 Okay

Darrolle

Traveled with family
Liked: Staff & service
Stayed 4 nights in Aug 2024

4/10 Poor

Ethan

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities
The room was disgusting behind the furniture. Overpriced at 250$ for the experience
Stayed 1 night in Aug 2024

10/10 Excellent

Carolyn M, Dallas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to stay. Nice restaurants in walking distance. Staff is always pleasant
Stayed 3 nights in Aug 2024

10/10 Excellent

Julie

Stayed 1 night in Aug 2024

10/10 Excellent

Lashunda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
It was very pleasant to stay there for the twin festival. I love the complimentary breakfast
Stayed 3 nights in Aug 2024