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Holiday Inn Cleveland-Mayfield by IHG

3.0 star property

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Photo gallery for Holiday Inn Cleveland-Mayfield by IHG

Exterior
Exterior
Exterior
Exterior
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
780 Beta Dr, Mayfield, OH, 44143
  • Cleveland Clinic - Hillcrest Hospital
    ‪4 min drive‬
  • Legacy Village
    ‪8 min drive‬
  • Cleveland Clinic
    ‪22 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

  • 392 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed

  • 392 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Feature)

Suite, 1 King Bed (Feature) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Feature)

  • 392 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Comm)

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed (Leisure)

  • 392 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Cleveland-Mayfield by IHG

3-star Mayfield hotel with restaurant
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn Cleveland-Mayfield by IHG offers 115 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

This Mayfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 2825 square feet (262 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Onsite self parking is complimentary.

Holiday Inn Cleveland-Mayfield by IHG is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Alfredos - This restaurant specializes in Italian cuisine.
Room service (during limited hours) is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8 to 26 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alfredos

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,825 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from July 5 2024 to December 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 8 to 26 per person
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Cleveland-Mayfield
Holiday Inn Hotel Cleveland-Mayfield
Holiday Inn Cleveland - Mayfield Hotel Mayfield
Holiday Inn Cleveland - Mayfield Ohio
Holiday Inn Mayfield Village
Holiday Inn Cleveland-Mayfield Hotel

Holiday Inn Cleveland-Mayfield by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 432 out of 748 reviews
Rating 8 - Good. 232 out of 748 reviews
Rating 6 - Okay. 45 out of 748 reviews
Rating 4 - Poor. 22 out of 748 reviews
Rating 2 - Terrible. 17 out of 748 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic but comfortable

This hotel was one of the closest to a medical office I was visiting, but it is really a long distance from anywhere. You need to travel everywhere by Uber or Lyft. We were there when it was snowing, and - being from a state that doesn't get snow - we didn't want to risk a rental car. The hotel has basic necessities (a comfortable bed, hot water, heat/AC, and a shower. The tub surfaces are very slippery, and no nonslip mat was provided - that is a chronic problem in many hotels where there is an over-the-tub shower. I would have liked to take hot bath to get warm, but the stopper didn't work. I chose the hotel because it had an onsite restaurant (Alfredos), but it was very second rate for dinner. Breakfast was fairly good. It has a 24-hour basic gym, which was a big plus.
Stayed 3 nights in Feb 2025

10/10 Excellent

lyneil

Stayed 3 nights in Oct 2024

10/10 Excellent

Kerri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant connected to the hotel called Alfredo the food was terrible
Stayed 1 night in Feb 2025

10/10 Excellent

Hannah

Stayed 1 night in Feb 2025

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jill, Hampden

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean, large, and comfortable. Friendly staff. Nice breakfast.
Stayed 4 nights in Feb 2025

10/10 Excellent

Brad

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely friendly the entire stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Renea

Stayed 3 nights in Nov 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
I look for a "clean room/bathroom. Our room was a 5 star in this category.
Stayed 1 night in Jan 2025

10/10 Excellent

Keith P

Stayed 1 night in Jan 2025

8/10 Good

Bob

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Batroom needed updates but good other than that
Stayed 1 night in Jan 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Douglas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

david

Business traveler, Traveled with partner
Liked: Amenities
Old room.
Stayed 1 night in Jan 2025

10/10 Excellent

Douglas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and well kept. The staff was awesome!!
Stayed 2 nights in Jan 2025

10/10 Excellent

M. Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The restaurant is excellent. Good food at good prices. Morning breakfast is a bit meh…but other than that would highly recommend.
Stayed 4 nights in Dec 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeannette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We were every impressed!

This hotel was very well kept. The room smelled so clean and everything was just perfect.
Stayed 1 night in Dec 2024

10/10 Excellent

Alon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a restraunt
Stayed 1 night in Dec 2024

10/10 Excellent

Naveen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean, good gym facility and huge parking space and EV charging facility.
Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

SIMON

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property lives up to the brand's standard and our room was nice and clean. Service was attentive and friendly. Kudos to Gale, who got us some coffee when we arrived. Only downside was the "hot" breakfast, rather cold and scarce around 8 a.m. the first day. The restaurant seemed to be closed both times we walked by so not sure. A little disappointing. We will probably stay again, but just eat elsewhere.
Stayed 2 nights in Nov 2024

8/10 Good

William

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Very good, but some issues, no dealbreakers though

Incredible staff, nice modern design. Unfortunately the room could have been better soundproofed. You can hear others clearly all times of day and night. Fine for a night or two, but not ideal. Additionally, the room was very clean, except for behind the night stands near the head of the bed. Happy to stay again for a brief visit for the right price. I’ve spent 20+ years traveling to Cleveland regularly and this is among the best values for money if you can catch the right price.
Stayed 2 nights in Nov 2024