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Holiday Inn Cleveland-S Independence by IHG

3.0 star property

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Photo gallery for Holiday Inn Cleveland-S Independence by IHG

Breakfast served, American cuisine
Meeting facility
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Point of interest
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
$114
includes taxes & fees
Dec 10 - Dec 11

Explore the area

View in a map
6001 Rockside Rd, Independence, OH, 44131
  • Place, Cleveland Clinic Family Health Center
    ‪8 min walk‬
  • Place, Topgolf
    ‪11 min walk‬
  • Place, Cuyahoga Valley National Park
    ‪2 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Communications, Accessible Tub)

7.4 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(15 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(39 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Cleveland-S Independence by IHG

3-star Independence hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Holiday Inn Cleveland-S Independence by IHG offers 254 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Cleveland-S Independence by IHG features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 8 meeting rooms. Event facilities measuring 18062 square feet (1678 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Cleveland-S Independence by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.
Michaels Grill - This restaurant specializes in American cuisine and serves breakfast only.
Impulse Lounge - This bar specializes in American cuisine and serves dinner only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 11.95 for adults and USD 5.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Impulse Lounge
  • Michaels Grill

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center (18,062 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Portable shower seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 11.95 for adults and USD 5.95 for children
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Cleveland-S
Holiday Inn Cleveland-S Hotel
Holiday Inn Cleveland-S Hotel Independence
Holiday Inn Cleveland-S Independence
Holiday Inn Independence
Independence Holiday Inn
Holiday Inn Cleveland Independence Hotel Independence
Holiday Inn Cleveland Independence Ohio
Holiday Inn Cleveland-S Independence Hotel

Reviews

Holiday Inn Cleveland-S Independence by IHG Reviews

8.2

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 434 out of 1000 reviews
Rating 8 - Good. 318 out of 1000 reviews
Rating 6 - Okay. 148 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a busy hotel with cobdeeebces but overall no complaints.
Stayed 1 night in Aug 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Lowery

Stayed 1 night in Aug 2025

2/10 Terrible

Brad

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

2/10 Terrible

Gregory

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Bates Motel conditions at Marriott Pricing

Don’t let the convention center and lobby fool you! The room section of this roach motel in a satin dress is absolutely disgusting and out of date. The price I paid for a room of this condition smelling like weed and cat urine with hallway carpets literally bulging to the point of a tripping hazard was an absolute rip off. I do not have high standards and if the price was half what I paid I might have been ok with it but this was a scam! And don’t even get me started on the $150 incidental hold that didn’t drop off for nearly a full week after I left or the $18 dollars for breakfast that was worst quality than the cheapest continental you’ll ever have.
Stayed 1 night in Aug 2025

4/10 Poor

Francis

Liked: Staff & service
Staff was very accommodating! Air conditioning not working, nor entry light into room. Motorized shades not working, no light for 4 days. Benches were placed outside full of smokers. Not a good look upon arrival.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jayden

Stayed 2 nights in Jul 2025

10/10 Excellent

Marlene

Traveled with family
Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Hadiya

My room could have been cleaner
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Stayed 1 night in Aug 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Teana

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
the bed linens were clean, bed very comfortable, concern about the hygiene of feather pillows. the pull out sofa bed bowed in the middle. UNUSABLE - no linens for it, told we couldn't get any - housekeeping gone. Then someone showed up with them. There was no microwave in the room !! bathroom was too small. The dove products were nice. I would NOT recommend this hotel.
Stayed 1 night in Aug 2025

6/10 Okay

Elisha

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Elisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Newly renovated. Friendly staff. Many restaurants within walking distance.
Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Stayed 1 night in Jul 2025

8/10 Good

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt the property was significantly larger than anticipated, and reasonably well updated. I'm an incredibly picky individual and left satisfied with all categories of the property. A good value.
Stayed 1 night in Jul 2025

8/10 Good

TYLER

Business traveler
Liked: Cleanliness, amenities
Explain room holds being 150 when average is 50-75
Stayed 1 night in Jul 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was friendly and helpful! My husband was a patient at Cleveland Clinic and I appreciated the hospital discount. The staff was helpful when I had to get back into my room. Bed was nice, Clean frig, lots of space. Great stay!
Stayed 2 nights in Jul 2025

2/10 Terrible

Travonte

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty room

Room was no where near worth it for the price. My daughter’s feet were black within 5 minutes of walking around the room. Dirt spots and what looked like a blood spot all over the floor. People fighting outside of hotel room from 2-2:45am.
Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
Room smelled musty. Ac barely worked.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

We enjoyed relaxing in our roomy, comfortable space between outings. Very helpful and friendly staff. Having a Keurig in the room was lovely! Ver convenient location.
Stayed 1 night in Jul 2025

6/10 Okay

Alexandria

Stayed 4 nights in Jul 2025

10/10 Excellent

tatiana

Stayed 2 nights in Apr 2025

4/10 Poor

Ursula

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I arrived in town early & asked if I could check in early and was met with a very rude woman. She told me no rooms were ready very rudely, she didnt take any time 1st to check what rooms might be ready, what room I had booked, or even my name, she just replied rudely to come back at 3;00. I've never had a major hotel chain not let me check in early, especially since it was well after everyone had checked out & she didnt even check to see availability. This is a strong relflection of staff who dont care. Everything sat in our hot car as I had to go somewhere until 6,30. When i returned to check in that evening the new staff were much more polite but it went downhill after. The carpets in the hallways were filthy with food & paper all over it, i thought maybe it was temporary but they never vacuumed the hallways our entire stay, and the carpet was bubbling up and coming off. The room was worse. We got a standard king; the whole room was humid and smelled. The carpet was weirdly damp, sticky and dirty. The bathroom toilet lid was stained yellow & the tub chipped. In the bedroom there was also a very obvious stain on the ceiling from a past or present water leak causing black mold. The room had a mini fridge but strangely no microwave. They had dove products which is fine, no breakfast which is usually standard but I knew that when booking, & only 1 side of the bed had a charger outlet. The bed was clean & comfotable but there were no extra pillows or sheets for the sofa bed.
Stayed 2 nights in Jul 2025