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Holiday Inn Express Cleveland Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Cleveland Downtown by IHG

Exterior
Reception
Suite, One King Bed, Smoking | 1 bedroom, premium bedding, down comforters, blackout drapes
1 bedroom, premium bedding, down comforters, blackout drapes
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
$112
includes taxes & fees
Nov 20 - Nov 21

Explore the area

View in a map
629 Euclid Ave, Cleveland, OH, 44114
  • Place, Rocket Arena
    ‪5 min walk‬
  • Place, JACK Cleveland Casino
    ‪5 min walk‬
  • Place, Progressive Field
    ‪6 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

1 bedroom, premium bedding, down comforters, blackout drapes

Standard Room, Multiple Beds

8.0 out of 10
Very good
(23 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, down comforters, blackout drapes

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(82 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

1 bedroom, premium bedding, down comforters, blackout drapes

Standard Room, 1 King Bed, Jetted Tub

7.0 out of 10
Good
(8 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, blackout drapes

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(148 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub, City View

1 bedroom, premium bedding, down comforters, blackout drapes

Standard Room, 1 King Bed, Jetted Tub, City View

7.6 out of 10
Good
(21 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, down comforters, blackout drapes

Standard Room

7.6 out of 10
Good
(8 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, down comforters, blackout drapes

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(28 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, down comforters, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Twin Bed, Accessible (Accessible Tub)

1 bedroom, premium bedding, down comforters, blackout drapes

Standard Room, 1 Twin Bed, Accessible (Accessible Tub)

9.4 out of 10
Exceptional
(12 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, down comforters, blackout drapes

Standard Room, 1 Twin Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Bathroom sink

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed

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About this property

Holiday Inn Express Cleveland Downtown by IHG

Hotel in Downtown Cleveland
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
Holiday Inn Express Cleveland Downtown by IHG offers 141 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 48-inch flat-screen televisions come with premium cable channels.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center, 3 meeting rooms, and coworking spaces. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 4575 square feet (425 square meters) include conference space. This Cleveland hotel also offers a 24-hour fitness center, a vending machine, and an arcade/game room. Parking is available onsite for a surcharge.

Holiday Inn Express Cleveland Downtown by IHG is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 4,575 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 1894
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 39.00 per night (in/out privileges)
  • Service fee: USD 50.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cleveland Downtown
Holiday Inn Express Hotel Cleveland Downtown
Holiday Inn Express Cleveland Downtown Hotel
Holiday Inn Cleveland Downtown
Holiday Inn Express Cleveland Downtown Hotel Cleveland
Holiday Inn Express Cleveland Downtown Ohio
Holiday Inn Express Cleveland Ohio

Holiday Inn Express Cleveland Downtown by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 804 out of 1687 reviews
Rating 8 - Good. 395 out of 1687 reviews
Rating 6 - Okay. 249 out of 1687 reviews
Rating 4 - Poor. 129 out of 1687 reviews
Rating 2 - Terrible. 110 out of 1687 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

mark, Hamburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and rates
Stayed 1 night in Aug 2025

4/10 Poor

Courtney

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The building was amazing being an old bank building. The rooms were spacious. The room was clean and the beds were comfortable. Breakfast was very good and very filling.
Stayed 1 night in Aug 2025

6/10 Okay

Colleen

Stayed 1 night in Aug 2025

4/10 Poor

Ather

Disliked: Cleanliness, property conditions & facilities, room comfort
The condition of the room doesn’t justify the room charges . Floor was totally scratched and bath tub doesn’t seem to be clean .
Stayed 1 night in Aug 2025

8/10 Good

Aiden

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Carl

Traveled with family
Liked: Cleanliness, staff & service
Properties valet only in the valley was not cheap
Stayed 1 night in Aug 2025

2/10 Terrible

Laura

Traveled with family
Disliked: Staff & service, amenities
The lady at the desk when we checked in was beyond rude. We were a total inconvenience when we checked in I asked for a corkscrew and she said she didn’t have one in the hotel does not have one that they could let us use.Unacceptable!!
Stayed 1 night in Aug 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very helpful and friendly … the original hardwood floors in our room were beautiful and the original elevators added a unique touch to our stay.. had a great night sleep between the comfortable bed and the quiet of our room… we will definitely stay here again
Stayed 1 night in Jul 2025

2/10 Terrible

Gregory

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not typically write negative reviews but in this case I feel that a warning is in order. This property is absolutely awful. Filthy, old, run-down and just plain ugly. I expect much better, even from a budget chain like Holiday Inn Express. If you want to stay in downtown Cleveland, try the Residence Inn or virtually anyplace else nearby.
Stayed 2 nights in Aug 2025

8/10 Good

Jamie-Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area very clean and walkable although there was an event accross the street that had base going so loud it made the windows vibrate so it isn’t the quietest area. Great for a stay but pricey.
Stayed 1 night in Aug 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
The facility is old
Stayed 1 night in Aug 2025

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and unique architecture!!
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was a bit weird seeing it was converted to a hotel after it was a bank for quite some time. No testaurant, bar, swimming pool and such.
Stayed 2 nights in Aug 2025

4/10 Poor

Jack, Ramsey

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
This hotel could have gotten a higher rating but the hotel was severely understaffed! First the good: our room was huge and clean. now the not so good: the pop-up drain in the bathroom didn't work properly. I was able to work around this so that's why I gave it a "not so good". Breakfast was about what you'd expect of a Holiday Inn Express. Not great and not terrible...just adequate, although the staff there was very nice. Also under the not so good category, the check in was fine but the 1 staff person wasn't very helpful about restaurants in the area of directions how to get to the Rock and Roll Hall of Fame. Fortunately, the morning staff member was much better and was able to give us very clear easy directions. Check out was an abomination! It took 30 minutes to get an elevator from the 8th floor. Several guests actually walked down the stairs lugging their suitcases. Unfortunately, that was not an option for my wife and I as we had too many suitcases. Once we finally got downstairs it took 45 minutes for the valet to get our car because much like the number of working elevators there was only 1 valet. This was awful and we felt sorry for the young lady. With the exception of her getting all the tips, I'd be looking for another job. No one was happy about the wait.
Stayed 2 nights in Jul 2025

4/10 Poor

Avihai

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Diane

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I wouldn’t recommend. The people were nice and there is a lot to do in the area. But the accommodations were below average - bare, not cheerful, run down.
Stayed 1 night in Jul 2025

6/10 Okay

Bickel

Traveled with partner
Bed and pillows were Comfy. Vagrant pounding on our door at 7 a.m. aggressively beggin for mone...not so much
Stayed 1 night in Aug 2025

6/10 Okay

Kara

Liked: Cleanliness, staff & service
Building and rooms are old
Stayed 1 night in Jul 2025

8/10 Good

Laura

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

The area is within walking distance to the Hall of Fame. We were in super late but a lot of items walking distance. The Hotel is very clean. There was only plug in between lamp, by coffee pot area & across room. I’d need more outlets to use bring extension cord for bed area. Big TV.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Outdated.

The hotel is very outdated. There’s no safe in the room. The furniture is old and musty.
Stayed 2 nights in Jul 2025