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Holiday Inn Express Cleveland Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Cleveland Downtown by IHG

Exterior
Standard Room, Multiple Beds | Private kitchenette | Microwave, coffee/tea maker
Premium bedding, down comforters, blackout drapes, iron/ironing board
Reception
Premium bedding, down comforters, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
629 Euclid Ave, Cleveland, OH, 44114
  • JACK Cleveland Casino
    ‪5 min walk‬
  • Progressive Field
    ‪6 min walk‬
  • Rock and Roll Hall of Fame
    ‪14 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down comforters, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Premium bedding, down comforters, blackout drapes, iron/ironing board

Standard Room, Multiple Beds

  • 250 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Premium bedding, down comforters, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Twin Bed, Accessible (Roll-In Shower)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Standard Room, 1 Twin Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Premium bedding, down comforters, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Jetted Tub

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub, City View

Premium bedding, down comforters, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Jetted Tub, City View

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down comforters, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Twin Bed, Accessible (Accessible Tub)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Standard Room, 1 Twin Bed, Accessible (Accessible Tub)

  • 250 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Bathroom sink

Standard Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, down comforters, blackout drapes, iron/ironing board

Standard Room

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Holiday Inn Express Cleveland Downtown by IHG

Hotel in Downtown Cleveland
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
Holiday Inn Express Cleveland Downtown by IHG offers 141 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 48-inch flat-screen televisions come with premium cable channels.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center, 3 meeting rooms, and coworking spaces. Guests can enjoy a complimentary breakfast each morning. This Cleveland hotel also offers a 24-hour fitness center, a vending machine, and an arcade/game room. Parking is available onsite for a surcharge.

Holiday Inn Express Cleveland Downtown by IHG is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 1894
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 39.00 per night (in/out privileges)
  • Service fee: USD 50.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cleveland Downtown
Holiday Inn Express Hotel Cleveland Downtown
Holiday Inn Express Cleveland Downtown Hotel
Holiday Inn Cleveland Downtown
Holiday Inn Express Cleveland Downtown Hotel Cleveland
Holiday Inn Express Cleveland Downtown Ohio
Holiday Inn Express Cleveland Ohio

Holiday Inn Express Cleveland Downtown by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 821 out of 1676 reviews
Rating 8 - Good. 387 out of 1676 reviews
Rating 6 - Okay. 228 out of 1676 reviews
Rating 4 - Poor. 123 out of 1676 reviews
Rating 2 - Terrible. 117 out of 1676 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Rose

Traveled with partner
Disliked: Amenities, property conditions & facilities
Our stay was ok. The only complaint we have was that we were not made aware of the fact that we had to pay $39 per night for parking.
Stayed 1 night in Mar 2025

2/10 Terrible

Karen

Traveled with family
Disliked: Cleanliness

Will never stay here again!

The room had a surface cleaning only, lots of dirt in the corners, mold around the tub, broken toilet seat. Asked the valet if I could retrieve a bag I had forgotten which contained my prescription pills, valet said he would retrieve it, and one of my prescriptions was stolen. Valet service is not run by the hotel so they would not do anything about it! Gave me the valet manager's number and I had to file a complaint with them. Of course that won't get my medicine back! This was a terrble place!
Stayed 1 night in Mar 2025

2/10 Terrible

Johnny

Business traveler, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The room was cold 68 and we cannt change the temperature.
Stayed 1 night in Mar 2025

10/10 Excellent

Herbert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Anthony

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was completely dirty. The bathroom was not the cleaned and neither was the room. The hallways had coffee stains and dirt everywhere. The hotel was very dark. Our car was broken into over night after we valet our vehicle. The manager acted as this stuff wasn’t her problem. I would not recommend this hotel to anyone.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Justin

Stayed 1 night in Feb 2025

10/10 Excellent

michael

Liked: Cleanliness, amenities
Very good experience
Stayed 1 night in Mar 2025

6/10 Okay

Brian

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Parking was terrible. The only options were valley or parking at deck several blocks away.
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2025

2/10 Terrible

Shannon

Stayed 1 night in Jan 2025

2/10 Terrible

Hollie

Traveled with family
Disliked: Cleanliness, staff & service
Room was not "cleaned" previous peoples trash in room as well as candy located all around room. Receipt says one price but they charged cars for more
Stayed 1 night in Mar 2025

8/10 Good

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location right in the middle of downtown and very nice ataff especially the lady doing the breakfast. Will definitely be back!
Stayed 1 night in Mar 2025

2/10 Terrible

Joseph

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Not a great stay.

Front staff not very friendly. Felt very forced into valet parking when asking where to park on own. Location is not centrally located in walking distance to parking. Always bothered by people on street when leaving. Hot smelled absolutely disgusting and hard wood flooring in the rooms.
Stayed 1 night in Feb 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Lamont

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jermaine

Liked: Cleanliness, property conditions & facilities
Rooms are spacious and the location is very convenient
Stayed 1 night in Feb 2025

6/10 Okay

Charnee

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good stay. Housekeeping took my shoes! Very displeased
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was very enjoyable... Everything was a breeze from check-in to check-out. Will definitely be back.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Family trip

Our children said it was wonderful except there was some yelling during breakfast that made them uneasy.
Stayed 1 night in Feb 2025

8/10 Good

Tyra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an event at HOB and this location was in perfect walking distance
Stayed 1 night in Mar 2025

10/10 Excellent

Preston

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great stay, nice building.
Stayed 1 night in Feb 2025

6/10 Okay

Timothy

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Markesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025