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Holiday Inn Express Cleveland Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Cleveland Downtown by IHG

Exterior
Suite, One King Bed, Smoking | 1 bedroom, premium bedding, down comforters, blackout drapes
Reception
Free daily buffet breakfast
1 bedroom, premium bedding, down comforters, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
$132
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
629 Euclid Ave, Cleveland, OH, 44114
  • Progressive Field
    ‪6 min walk‬
  • Rock and Roll Hall of Fame
    ‪14 min walk‬
  • Huntington Bank Field
    ‪14 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, down comforters, blackout drapes

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(80 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

1 bedroom, premium bedding, down comforters, blackout drapes

Standard Room, Multiple Beds

8.0 out of 10
Very good
(23 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, down comforters, blackout drapes

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(25 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Twin Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, down comforters, blackout drapes

Standard Room, 1 Twin Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

1 bedroom, premium bedding, down comforters, blackout drapes

Standard Room, 1 King Bed, Jetted Tub

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub, City View

1 bedroom, premium bedding, down comforters, blackout drapes

Standard Room, 1 King Bed, Jetted Tub, City View

7.6 out of 10
Good
(19 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, blackout drapes

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(146 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, down comforters, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Twin Bed, Accessible (Accessible Tub)

1 bedroom, premium bedding, down comforters, blackout drapes

Standard Room, 1 Twin Bed, Accessible (Accessible Tub)

9.4 out of 10
Exceptional
(12 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Bathroom sink

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, premium bedding, down comforters, blackout drapes

Standard Room

7.6 out of 10
Good
(8 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Holiday Inn Express Cleveland Downtown by IHG

Hotel in Downtown Cleveland
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
Holiday Inn Express Cleveland Downtown by IHG offers 141 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 48-inch flat-screen televisions come with premium cable channels.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center, 3 meeting rooms, and coworking spaces. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 4575 square feet (425 square meters) include conference space. This Cleveland hotel also offers a 24-hour fitness center, a vending machine, and an arcade/game room. Parking is available onsite for a surcharge.

Holiday Inn Express Cleveland Downtown by IHG is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 4,575 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 1894
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 39.00 per night (in/out privileges)
  • Service fee: USD 50.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cleveland Downtown
Holiday Inn Express Hotel Cleveland Downtown
Holiday Inn Express Cleveland Downtown Hotel
Holiday Inn Cleveland Downtown
Holiday Inn Express Cleveland Downtown Hotel Cleveland
Holiday Inn Express Cleveland Downtown Ohio
Holiday Inn Express Cleveland Ohio

Holiday Inn Express Cleveland Downtown by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 818 out of 1704 reviews
Rating 8 - Good. 398 out of 1704 reviews
Rating 6 - Okay. 240 out of 1704 reviews
Rating 4 - Poor. 133 out of 1704 reviews
Rating 2 - Terrible. 115 out of 1704 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

tanya

Disliked: Cleanliness, amenities, property conditions & facilities
I booked a reservation for 2 rooms for 4 nights through Expedia in December 2024. Shortly after that the reservation was removed from Expedia and I was told to contact the Hotel directly with questions. I contacted the Hotel directly as soon as I received that message to confirm that I still had a reservation for 2 rooms and was told yes. We arrived for our stay after a lengthy travel day from Canada and was told I only reserved 1 room and that they were completely full. Thankfully I still had my confirmation from Expedia that I booked 2 rooms and they found a second room for us. Lessons learned: I should have asked the Hotel to send me email confirmation when I phoned. Don't trust the google reviews for this hotel
Stayed 4 nights in May 2025

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Arthur

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is an old Bank building and has quite the character. The location is very conveniently located within a short walk to all three stadiums (baseball, football, and basketball) as well as the Rock n Roll Hall of Fame. Tons of great bars and reataurants in the area as well. The rooms are large with high ceilings and very nice.
Stayed 2 nights in May 2025

6/10 Okay

david

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Old no bar or restaurant Expensive
Stayed 2 nights in May 2025

4/10 Poor

Nancy

Stayed 1 night in Jun 2025

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Carrie, Huntington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is in rough shape - the place needs to be renovated badly….or sold. This place is charging nearly 300 a night for its location only. This review may seem harsh but I travel frequently and I have never saw desks setup in the middle of a dirty hallway for check in. I also have never paid 300 a night for a room with a hole punched in the bathroom door, a gross chair sitting in the shower, trim falling off the door, a shower that even if you point the head at the shower wall the water still comes out of the shower, and bathroom tile broken in the bathroom. The hotel needs millions in repair. The list is too long to point out the problems.
Stayed 1 night in May 2025

6/10 Okay

Brittany

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel is unique, the elevator was a little creepy it’s old. The breakfast buffet was typical. No complaints.
Stayed 1 night in May 2025

10/10 Excellent

Bonnie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is older and in need of some repairs. But clean rooms and friendly staff make this a great place to stay. Close to everything downtown!
Stayed 1 night in May 2025

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, amenities
Old building charm. Elevators are ancient, tiny, noisy, and downright scary. Room and fixtures are dated but clean. Great service in the breakfast area!
Stayed 2 nights in May 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff
Stayed 2 nights in May 2025

8/10 Good

Alfred, Staten Island

Liked: Property conditions & facilities
Not that great
Stayed 3 nights in May 2025

10/10 Excellent

Stacy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the hardwood floors and huge windows in our room.
Stayed 2 nights in May 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly. The breakfast in the morning was the best I've ever had at a Holiday Inn Express. The staff at the breakfast was awesome
Stayed 2 nights in May 2025

8/10 Good

Brian

Traveled with partner
Fantastic location. Perfect. Staff was wonderful. Amenities not so nice. Bathroom toilet was busted
Stayed 2 nights in May 2025

2/10 Terrible

MARK

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Gotta be in the top three worst places I’ve ever stayed. First off there valet is very understaffed. They leave your car parked in the middle of the street with no concerns. The place is run down. It needs a complete overhaul. I’ve stayed at many Holiday Inns and this is by far the worst!
Stayed 3 nights in May 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Stinky room

I would not recommend staying at this Holiday Inn. Our room was huge and the shower worked amazing but otherwise it left alot to be desired. I would say the worst part was the smell in our room, the broken tv and broken coffee table. I appreciate trying to restore an old building and repurpose it but it definitely needs some upkeep and maintenance.
Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Stayed 1 night in May 2025

8/10 Good

Melissa, Akwesasne

Stayed 2 nights in May 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in May 2025

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
HOTEL IS VERY NICE BUT TOO MANY HOMELESS AROUND PROPERTY
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Cleveland stay

My one night stay was great except when getting my car from valet after checkout because there were only 2 guys trying to handle getting cars but they did good for only 2 people.
Stayed 1 night in May 2025

6/10 Okay

Jiping

Stayed 2 nights in May 2025

8/10 Good

Ernestine

Liked: Property conditions & facilities
Very nice staff
Stayed 1 night in May 2025