Holiday Inn Express Cleveland Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Cleveland Downtown by IHG

Exterior
Free daily buffet breakfast
Reception
Premium bedding, down comforters, blackout drapes, iron/ironing board
Suite, One King Bed, Smoking | Premium bedding, down comforters, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services
$134
includes taxes & fees
Dec 29 - Dec 30

Explore the area

View in a map
629 Euclid Ave, Cleveland, OH, 44114
  • Place, Rocket Arena
    ‪5 min walk‬
  • Place, JACK Cleveland Casino
    ‪5 min walk‬
  • Place, Progressive Field
    ‪6 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬

Room options

Standard Room, Multiple Beds

8.0 out of 10
Very good
(23 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(82 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Jetted Tub

7.0 out of 10
Good
(8 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(148 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Jetted Tub, City View

7.6 out of 10
Good
(21 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

7.6 out of 10
Good
(8 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(28 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Twin Bed, Accessible (Accessible Tub)

9.4 out of 10
Exceptional
(12 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Twin Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed

Similar properties

About this property

Holiday Inn Express Cleveland Downtown by IHG

Hotel in Downtown Cleveland
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
Holiday Inn Express Cleveland Downtown by IHG offers 141 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 48-inch flat-screen televisions come with premium cable channels.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center, 3 meeting rooms, and coworking spaces. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 4575 square feet (425 square meters) include conference space. This Cleveland hotel also offers a 24-hour fitness center, a vending machine, and an arcade/game room. Parking is available onsite for a surcharge.

Holiday Inn Express Cleveland Downtown by IHG is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 39 per night; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 4,575 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 1894
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 39.00 per night (in/out privileges)
  • Service fee: USD 50.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cleveland Downtown
Holiday Inn Express Hotel Cleveland Downtown
Holiday Inn Express Cleveland Downtown Hotel
Holiday Inn Cleveland Downtown
Holiday Inn Express Cleveland Downtown Hotel Cleveland
Holiday Inn Express Cleveland Downtown Ohio
Holiday Inn Express Cleveland Ohio

Holiday Inn Express Cleveland Downtown by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 805 out of 1690 reviews
Rating 8 - Good. 397 out of 1690 reviews
Rating 6 - Okay. 250 out of 1690 reviews
Rating 4 - Poor. 128 out of 1690 reviews
Rating 2 - Terrible. 110 out of 1690 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Becky

Liked: Staff & service
This is more about Expedia.. a credit card was needed for a 50 dollar incidental fee . I am currently cash or online transactions only. Did not know a credit card would be needed. Luckily I was traveling with a friend who helped me out. Otherwise I would not have been able to check in or have the room I reserved and paid for.
Stayed 1 night in Sep 2025

6/10 Okay

Megan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was way bigger than I expected. I tried to use the hair dryer attached to the wall but it was not functional. I didn’t see the other one hanging on the door until much later. Valet was a mess. When checking out we were told the wait for valet was 30 minutes. We were offered to bypass if we wanted by going to pick up our vehicle, which we chose to do. The gentleman then walked so fast we couldn’t keep up as we had a lot of bags. Another group said that the floor our car would be on was written on the top of the ticket but ours said OMM? We had to go into every floor and found ours in a dark corner. It was frustrating.
Stayed 1 night in Sep 2025

8/10 Good

Michael

Excellent location downtown. Easy walks to R&R HoF and the baseball field. Funky building, shows its age, but not shabby (except the elevator, which was vintage and looked it). Friendly staff. Huge room (double) with wonderful high ceilings. Breakfast and fitness rooms were basic, but served their function fine. Good value. Would stay again.
Stayed 1 night in Sep 2025

8/10 Good

Timothy

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean, property has a lot of character. Definitely wouldn’t go outside after dark though
Stayed 2 nights in Sep 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was an older building transformed into a hotel. It was clean, but some elements are just old—which is charming—but also things are harder to clean, elevators are smaller, etc. Staff were polite and friendly, the breakfast was awesome.
Stayed 2 nights in Sep 2025

8/10 Good

Terry

Not alplicable
Stayed 1 night in Sep 2025

8/10 Good

Donald

Traveled with partner
Liked: Cleanliness
Our two queen room only had one chair. Corners were very dusty. Refrigerator door struggled to stay shut. Room was shabby. Valet parking was great and location was excellent. Bed was super comfortable. Room service took most of our towels the first day and I needed to request more.
Stayed 3 nights in Sep 2025

10/10 Excellent

Donald

Liked: Cleanliness
Stayed 1 night in Aug 2025

4/10 Poor

Cassidy, Shelby Township

Traveled with group
Disliked: Property conditions & facilities
The staff was not friendly or inviting. The room was NOT CLEAN. The bathroom floor was atrocious. Balls of hair, crumbs, caked up dirt and remnants in the corners. The floor was not properly cleaned. Towel that didn’t look clean. What I liked: large room, big windows, street view, THE GUYS WORKING VALET 10000/10 Soooooo helpful and friendly. Went above and beyond. I will go out of my way to make sure the hotel knows how awesome they were.
Stayed 1 night in Sep 2025

6/10 Okay

JoAnn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but the hotel is very rundown.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Marie-Pier

Business traveler
Disliked: Cleanliness, property conditions & facilities
Sewage smell at the entrance. Cheap breakfast. Huge noise coming from the fan/ventilation in my room. Noises from other rooms...
Stayed 4 nights in Sep 2025

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Aug 2025

10/10 Excellent

Frank

Traveled with partner
Liked: Staff & service
Staff is excellent, the property in the day was probably incredible. I would definitely stay again even though the cleansiness needs some love.Just book a night and have fun
Stayed 1 night in Sep 2025

8/10 Good

Pasquale, Fort Myers

Stayed 1 night in Sep 2025

8/10 Good

Donielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was an easy walk to the Rocket Center.
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Kyle Ann

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
this hotel is ok but not great. much of it is in disrepair, need of cleaning and paint. the staff was great though. We chose it because we were here for a concert and the prices at other hotels were very high!!
Stayed 2 nights in Sep 2025

10/10 Excellent

julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Sep 2025

4/10 Poor

Dieter

Traveled with partner
Disliked: Cleanliness, amenities
Hotel is old and not very clean. Walls are paper thin and we were kept up all night by neighbors talking. Will never go back.
Stayed 1 night in Sep 2025

8/10 Good

Christopher

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great downtown location and brilliant service.
Stayed 1 night in Aug 2025

10/10 Excellent

Nahomi, erie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was friendly and polite, greated with manners and answer Any questions about the hotel. Love the free breakfast hotel provided and the hotel room was clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Selena

Liked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Nancy

Business traveler
Disliked: Amenities, property conditions & facilities
It’s hard to remove the smell of cigarette, and that’s evident at this HIE.
Stayed 2 nights in Sep 2025