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Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG

Suite, 1 King Bed (Whirlpool) | 1 bedroom, desk, blackout drapes, iron/ironing board
Exterior
Exterior
Free daily buffet breakfast
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
5171 Brecksville Road, Richfield, OH, 44286
  • Cuyahoga Valley National Park
    ‪4 min drive‬
  • MGM Northfield Park
    ‪17 min drive‬
  • Blossom Music Center
    ‪23 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible (Accessible Tub)

  • Sleeps 6
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Leisure)

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Bedroom

7.2 out of 10
Good
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Hearing)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Hearing)

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Whirlpool)

Suite, 1 King Bed (Whirlpool) | 1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Whirlpool)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

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The price is $108 total
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About this property

Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG

Richfield hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG offers 67 accommodations with complimentary newspapers and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 700 square feet (65 square meters) include conference space. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 700 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cleveland Richfield
Holiday Inn Express Hotel Cleveland Richfield
Holiday Inn Express Hotel Suites Cleveland Richfield
Express Cleveland Richfield
Holiday Inn Express Hotel Suites Cleveland Richfield
Holiday Inn Express Hotel Suites Cleveland Richfield by IHG

Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 434 out of 1003 reviews
Rating 8 - Good. 298 out of 1003 reviews
Rating 6 - Okay. 133 out of 1003 reviews
Rating 4 - Poor. 83 out of 1003 reviews
Rating 2 - Terrible. 55 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Brent

Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Mar 2025

6/10 Okay

Srinivasa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Nayda

Disliked: Property conditions & facilities, room comfort

Sleeping on plywood

It was horrible. There was loud noise all night from people coming in and out of their rooms multiple times and talking very loud in the hallway. The bed was so uncomfortable it was like sleeping in a plywood. I woke up with back pain. We will never stay there again.
Stayed 1 night in Mar 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice. The whirlppol room is a nice room even with the lights above the whirlpool not working. Will probably not stay in one again thats on the main floor right by the lobby. Too much noise throughout the night and in the early morning with the breakfast being right next door.
Stayed 1 night in Mar 2025

10/10 Excellent

Glen

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Chance

Stayed 3 nights in Mar 2025

10/10 Excellent

Emily, Raleigh

Stayed 1 night in Mar 2025

6/10 Okay

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Aaron

Disliked: Staff & service, property conditions & facilities
Room wasn’t ready for 3 hours, they wouldn’t let me switch to a room that was ready. Hotel was under construction and generally dirty. It also smelled horrible. Will not return again
Stayed 2 nights in Mar 2025

6/10 Okay

Jill

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Madhian

Liked: Staff & service
Good
Stayed 1 night in Mar 2025

8/10 Good

William

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

A good stay for the west side of Akron

I had a fairly severe issue that I brought to the attention of the management. They were apologetic, fixed things in very, very fast order, and made things right.
Stayed 2 nights in Mar 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

James

Stayed 1 night in Dec 2024

10/10 Excellent

Branden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Jerronda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

scott

Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the better hotels I’ve stayed in in years. Clean and comfortable. Check in was a breeze. Would definitely book and stay here again!
Stayed 1 night in Feb 2025

10/10 Excellent

Juanie Bee

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1.Service - very good and accommodating especially Robert from the front desk when we have to cancel our 2nd night for an emergency. 2.Food - quality food but I thought they will serve the turkey sausage based on their picture but they didn't However, they have pork sausage and egss but we don't eat pork. 3.Room was so clean and spacious 4.They have a warm pool but we didn't use it as we only stayed for a night.
Stayed 2 nights in Feb 2025

6/10 Okay

Thomas

Stayed 6 nights in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness
Stayed 2 nights in Dec 2024