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Holiday Inn Express & Suites Cleveland West - Westlake by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Cleveland West - Westlake by IHG

Indoor pool
Free daily buffet breakfast
1 bedroom, in-room safe, desk, iron/ironing board
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
30500 Clemens Road, Westlake, OH, 44145
  • Crocker Park
    ‪16 min walk‬
  • Lake Erie Nature & Science Center
    ‪4 min drive‬
  • Huntington Beach
    ‪5 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 800 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed (LEISURE)

9.6 out of 10
Exceptional
(23 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds

8.4 out of 10
Very good
(15 reviews)
  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (HEARING)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (HEARING)

9.6 out of 10
Exceptional
(4 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(5 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (HEARING)

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (HEARING)

8.8 out of 10
Excellent
(6 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 800 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Free WiFi
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The price is $100 total
includes taxes & fees
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About this property

Holiday Inn Express & Suites Cleveland West - Westlake by IHG

Westlake hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express & Suites Cleveland West - Westlake by IHG offers 91 accommodations with safes and complimentary newspapers. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the hot tub.

Holiday Inn Express & Suites Cleveland West - Westlake by IHG features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and complimentary newspapers in the lobby. Onsite uncovered self parking is complimentary.

Holiday Inn Express & Suites Cleveland West - Westlake by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the hot tub, and guests under 16 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cleveland West Westlake Hotel
Holiday Inn Express Cleveland West Westlake
Holiday Inn Express Cleveland West Westlake Hotel
Holiday Inn Express Cleveland West Westlake
Hotel Holiday Inn Express & Suites Cleveland West - Westlake
Holiday Inn Express & Suites Cleveland West - Westlake Westlake
Holiday Inn Express Suites Cleveland West Westlake
Holiday Inn Express Cleveland
Holiday Inn Express Cleveland Hotel
Holiday Inn Express Suites Cleveland West Westlake
Holiday Inn Express Suites Cleveland West Westlake by IHG
Holiday Inn Express Suites Cleveland West Westlake an IHG Hotel

Holiday Inn Express & Suites Cleveland West - Westlake by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 629 out of 899 reviews
Rating 8 - Good. 171 out of 899 reviews
Rating 6 - Okay. 39 out of 899 reviews
Rating 4 - Poor. 27 out of 899 reviews
Rating 2 - Terrible. 33 out of 899 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Business traveler
Liked: Property conditions & facilities, room comfort
Nice hotel , great area
Stayed 2 nights in Mar 2025

2/10 Terrible

Nichole

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The most noise. Loud kids up and down the hall way all night. Pool was closed on our second day, which is the only reason we booked so the kids could play. Not great. Staff was kind and room was clean. Just other people I guess
Stayed 1 night in Mar 2025

10/10 Excellent

Paris

Traveled with family and small children
It was very nice
Stayed 1 night in Feb 2025

8/10 Good

Todd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mattackal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large room, clean, updated/modern. Did not look dated.
Stayed 1 night in Feb 2025

4/10 Poor

Tajua

Traveled with family and small children, Traveled with family
The pool is very nice. Except about 3 huge groups of kids came in and began to do cannonballs splashing the smaller children and babies and no one said anything to them to the point we all just had to leave….staff refused to bring up towels to our room. She seemed rather irritated with any requests.
Stayed 1 night in Feb 2025

10/10 Excellent

Najja

Stayed 1 night in Feb 2025

4/10 Poor

Rafael

Stayed 1 night in Feb 2025

10/10 Excellent

heath

Stayed 1 night in Jan 2025

10/10 Excellent

Rich

Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Stayed 1 night in Nov 2024

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

Stayed 3 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price, pool, blankets, and breakfast area

The pool is one of the best hotel pools I have seen - large, and included a kiddy splash area and hot tub, and all of them were working. The blankets were thick and warm, and the breakfast seating area was large.
Stayed 1 night in Dec 2024

10/10 Excellent

DAVID, New Haven

Liked: Cleanliness
Stayed 1 night in Dec 2024

2/10 Terrible

Tiara

Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Robinson, Cleveland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location
Stayed 1 night in Dec 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff as great and room was perfect for my needs
Stayed 2 nights in Dec 2024

8/10 Good

Sabapathy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and it was friendly, quite and clean.
Stayed 2 nights in Nov 2024

4/10 Poor

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Bed too elevated

For elderly people the beds are way too high. Couldn’t get up on the bed. Poor heating system. It was very cold in the room. No one instructed me how to use the electronic key.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jeannette

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Check in was seamless and the guy on the front desk was so nice and upbeat even though it was Thanksgiving evening.
Stayed 1 night in Nov 2024

6/10 Okay

Isaac

Stayed 2 nights in Oct 2024