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Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel

Pool
Exterior
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
30500 Clemens Road, Westlake, OH, 44145
  • Crocker Park
    17 min walk
  • Corker's Lounge
    8 min walk
  • Brookpark Station
    24 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    25 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 800 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (LEISURE)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds

  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (HEARING)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (HEARING)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (HEARING)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (HEARING)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Accessible (Hearing)

  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Accessible (Hearing)

  • 800 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hampton Inn Cleveland-Westlake

Breakfast included
Pet friendly
Parking included
Free WiFi
4.1 out of 5, Very Good, (1003)
The price is $101
per night
$119 total
includes taxes & fees
Jan 7 - Jan 8
Hampton Inn Cleveland-Westlake

About this property

Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel

Westlake hotel with free breakfast
This smoke-free hotel features a fitness center, a business center, and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel offers 91 accommodations with safes and complimentary newspapers. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the spa tub.

Public areas are equipped with complimentary wireless Internet access. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay
  • Breakage deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa tub, and guests under 16 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cleveland West Westlake Hotel
Holiday Inn Express Cleveland West Westlake
Holiday Inn Express Cleveland West Westlake Hotel
Holiday Inn Express Cleveland West Westlake
Hotel Holiday Inn Express & Suites Cleveland West - Westlake
Holiday Inn Express & Suites Cleveland West - Westlake Westlake
Holiday Inn Express Suites Cleveland West Westlake
Holiday Inn Express Cleveland
Holiday Inn Express Cleveland Hotel
Holiday Inn Express Suites Cleveland West Westlake

Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 601 out of 854 reviews" "
Rating 8 - Good. 161 out of 854 reviews" "
Rating 6 - Okay. 35 out of 854 reviews" "
Rating 4 - Poor. 25 out of 854 reviews" "
Rating 2 - Terrible. 32 out of 854 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so clean. I went to the restroom on the first floor after breakfast buffet, washed my hands. I cleaned splashes around the sink because I didn’t want to feel guilty. Also neighbor was safe and lake Erie was close
Stayed 1 night in Sep 2024

8/10 Good

Maha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice area safe and clean facility highly recommended
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Roberta, Campbell

Liked: Cleanliness, property conditions & facilities
Very friendly very clean
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent kitchen staff and breakfast. Desk clerk very friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

8/10 Good

Lisa

Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. I really was just looking for a clean hotel room. We got that for sure. The mattress could have been better, but nothing beats yours own bed. We enjoyed our night away.
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and a great location
Stayed 1 night in Aug 2024

2/10 Terrible

Kyle

Traveled with family
Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Ronald

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip!
Very nice stay! Enjoyed the fitness area!
Stayed 1 night in Aug 2024

8/10 Good

Casey

Convenient location
Stayed 3 nights in Aug 2024

10/10 Excellent

Brad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Aug 2024

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, nice pool, clean rooms, and comfy beds.
Stayed 1 night in Aug 2024

2/10 Terrible

Argyro

Traveled with family
Disliked: Property conditions & facilities
DID NOT STAY
No power, never stayed. Trying to get a refund.
Stayed 1 night in Aug 2024

2/10 Terrible

Bob

Stayed 1 night in Aug 2024

4/10 Poor

Deana

Disliked: Staff & service, room comfort
Basic Room for Double The Price
Thought we were getting a king bed. Ended up with 2 queens. Said that it was just showing a standard room on their end. Room smelled of mold. Tiny for an overpriced rate at $357.00. Can stay in a luxury hotel in Louisville for $250. At that price, the room should not smell. And, it should have more amenities. Fridge froze everything like it was a freezer. We were at least looking forward to the free breakfast and it was bland and nasty. No cheese in the cheese omelet or anything for your eggs. Pancake machine was broken. I'd like half my money back and that's me being gracious. It was a below basic hotel room for double the price.
Stayed 1 night in Aug 2024

4/10 Poor

Alexander

Stayed 3 nights in Aug 2024

10/10 Excellent

Sarah

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Dom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
It was a very nice hotel. Everyone was so nice and helpful
Stayed 5 nights in Jul 2024

8/10 Good

Sarah, Woodstock

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While everything was pretty good and there was a huge shopping center with tons of dining options my little issue was with the hotel itself. We had booked a room for 3 people which required us to use the pull out sofa (king suite with a pull out) so they should have know to automatically supply bedding for that. I had to call the front desk asking for sheets, pillow, and a blanket. They also had no one to bring it to our room so I had to go retrieve it myself. Not a huge deal just annoying. There also weren’t enough towels so my husband had to grab an extra from the front desk as well. Just annoyed that they can’t supply the room with enough supplies for the people it’s supposed to be able to accommodate.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Mehriah

Stayed 1 night in Jul 2024