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Hotel Indigo Cleveland Downtown by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Indigo Cleveland Downtown by IHG

Terrace/patio
Lobby
In-room safe, desk, laptop workspace, blackout drapes
Property amenity
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Gym

Explore the area

Map
651 Huron Rd E, Cleveland, OH, 44115
  • Rocket Arena
    ‪1 min walk‬
  • Progressive Field
    ‪5 min walk‬
  • Rock and Roll Hall of Fame
    ‪19 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility Tub)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible (Mobility Tub)

  • 497 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • 347 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 417 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 418 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 354 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 498 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Cleveland Downtown by IHG

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.1 out of 5, Very Good, (1643)
The price is $170
per night
$200 total
includes taxes & fees
Apr 4 - Apr 5
Holiday Inn Express Cleveland Downtown by IHG

About this property

Hotel Indigo Cleveland Downtown by IHG

3.5-star hotel in Downtown Cleveland
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
Hotel Indigo Cleveland Downtown by IHG offers 143 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and 4 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2948 square feet (274 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and express check-in. Parking is available onsite for a surcharge.

Hotel Indigo Cleveland Downtown by IHG is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Headliner Bar and Eatery - This restaurant specializes in American cuisine and serves breakfast and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 54 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Headliner Bar and Eatery

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 2,948 square feet of conference space
  • 4 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 4 to 25 per person
  • Valet parking fee: USD 54.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Radisson Hotel
Radisson Cleveland Gateway
Radisson Gateway
Radisson Hotel Cleveland
Radisson Hotel Gateway
Radisson Hotel Gateway Cleveland
Cleveland Radisson
Radisson Cleveland
Radisson Hotel Cleveland - Gateway Ohio
Indigo Cleveland By Ihg
Hotel Cleveland Gateway
Hotel Indigo Cleveland Gateway
Hotel Indigo Cleveland Downtown
Hotel Indigo Cleveland Downtown by IHG Hotel
Hotel Indigo Cleveland Downtown an IHG Hotel
Hotel Indigo Cleveland Downtown by IHG Cleveland
Hotel Indigo Cleveland Downtown by IHG Hotel Cleveland

Hotel Indigo Cleveland Downtown by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 626 out of 1109 reviews
Rating 8 - Good. 258 out of 1109 reviews
Rating 6 - Okay. 103 out of 1109 reviews
Rating 4 - Poor. 64 out of 1109 reviews
Rating 2 - Terrible. 58 out of 1109 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Heather

Traveled with group, Traveled with family
Disliked: Staff & service, amenities
We checked out after being there for 15 minutes. When we were in the lobby waiting to check in a homeless man came in and continued jum ask for money from evesyone waiting for the one employee to check us in. Only one elevator was working anf within 10 minutes of getting into our room a couple walked into our room with a key saying they were told that was their room. Never had a worse experience and I was only there 20 minutes. We were told we would be getting a full refund.
Stayed 1 night in Dec 2024

8/10 Good

Danielle

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stay was nice … shower had some stains but fairly clean
Stayed 1 night in Dec 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Victoria

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Someone that worked with us for the couple days we were there was someone named Weeda. She worked in the bar but was able to help with literally everything. She was simply amazing.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Deirdre

Traveled with family
Close to playhouse square not in playhouse square
Well, the pictures of the hotel were very deceiving. It was older than it looked in the pics, but it still worked out. There was no views from any window or anywhere anywhere in this hotel unlike the pictures have told you that they had other than that it was a great hotel.
Stayed 1 night in Dec 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. Restaurant was subpar. French onion soup looked like dish water and had no flavor. Onions were cooked soft. Not caramelized.
Stayed 1 night in Nov 2024

10/10 Excellent

Lori A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Behind Progressive Field and Rocket Field house. Down the block ftom theater district. Definitely would stay again.
Stayed 1 night in Dec 2024

2/10 Terrible

Tiffany

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Racially Profiled
I feel as though my 21 year old son racially profiled. The staff went up to him multiple times asking about why he was there. He was even followed into the restroom. He told them multiple times and then they weren’t satisfied so they made him tell him the name and room number. He did so. He then eventually came back to the room and told me of the incident. I immediately went downstairs and spoke with a gentleman. I let him know that I was the mother of the young man they interrogated. I asked him multiple times what did my son do that caused them to continue to harass and question him. He couldn’t tell me anything, I asked was he talking loudly, yelling, etc. He then just apologized. My son and I came to Cleveland from Toledo on Thursday, December 5th to watch the Cavs play so the fact there was a game going on it’s really not that unusual for a young person to be walking around. I believe that if my son was white then he would’ve been left to walk around the lobby area in peace.
Stayed 1 night in Dec 2024

10/10 Excellent

Jina, Louisville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steps from Cavs and/or Guardians! Perfect location to stay before/after a game in CLE!
Stayed 1 night in Oct 2024

10/10 Excellent

Jenna

Stayed 1 night in Aug 2024

2/10 Terrible

Takahiro

Stayed 2 nights in Nov 2024

4/10 Poor

Megan

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Bad valet
Started off with valet being closed when we got there. Had to pay for a parking garage but couldn’t leave my car in the garage over night. So when valet reopened I had to pay additional fees to park my car with them… Then the Valet left a box of their shoes in my car. They placed it in the backseat behind the driver and I didn’t notice it until I made it home 3 hours later. Why did they valet put there stuff in my car? There was only 1 elevator working, and it took forever that it was faster to climb the 7 flights of stairs.
Stayed 1 night in Dec 2024

6/10 Okay

vickie

Traveled with group, Traveled with family
Disliked: Amenities
Romms were comfortable. There was only one elevator running. Spent alot of time waiting. Only one person at desk. Line back up at check in. Only one person for valet, car sat on street for long time. After going to concert would have liked to have some drinks at bar. Except for location, wouldnt use indigo again
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Karen

Traveled with partner
Liked: Staff & service
The website should explain the parking arrangements. We drove around for an hour trying to figure out where to park and waiting for someone to answer the phone.
Stayed 1 night in Dec 2024

10/10 Excellent

Helton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the arena
Stayed 1 night in Dec 2024

10/10 Excellent

kev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tremaine

Stayed 1 night in Nov 2024

6/10 Okay

Paul

Stayed 1 night in Nov 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024