Hotel Indigo Cleveland Downtown by IHG

3.5 star property

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Photo gallery for Hotel Indigo Cleveland Downtown by IHG

Terrace/patio
Lobby
Exterior
1 bedroom, in-room safe, desk, laptop workspace
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Gym
$114
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
651 Huron Rd E, Cleveland, OH, 44115
  • Rocket Arena
    ‪2 min walk‬
  • Progressive Field
    ‪3 min walk‬
  • Huntington Bank Field
    ‪16 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

Premium Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(18 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Queen Beds

7.2 out of 10
Good
(10 reviews)
  • 350 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility Tub)

  • 497 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room

9.4 out of 10
Exceptional
(16 reviews)
  • 347 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(85 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(11 reviews)
  • 417 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(15 reviews)
  • 418 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(112 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 354 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 498 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hotel Indigo Cleveland Downtown by IHG

3.5-star hotel in Downtown Cleveland
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
Hotel Indigo Cleveland Downtown by IHG offers 143 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and 4 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2948 square feet (274 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and express check-in. Parking is available onsite for a surcharge.

Hotel Indigo Cleveland Downtown by IHG is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Headliner Bar and Eatery - This restaurant specializes in American cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 54 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Headliner Bar and Eatery

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 2,948 square feet of conference space
  • 4 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 60 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 4 to 25 per person
  • Valet parking fee: USD 54.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Radisson Hotel
Radisson Cleveland Gateway
Radisson Gateway
Radisson Hotel Cleveland
Radisson Hotel Gateway
Radisson Hotel Gateway Cleveland
Cleveland Radisson
Radisson Cleveland
Radisson Hotel Cleveland - Gateway Ohio
Indigo Cleveland By Ihg
Hotel Cleveland Gateway
Hotel Indigo Cleveland Gateway
Hotel Indigo Cleveland Downtown
Hotel Indigo Cleveland Downtown by IHG Hotel
Hotel Indigo Cleveland Downtown an IHG Hotel
Hotel Indigo Cleveland Downtown by IHG Cleveland
Hotel Indigo Cleveland Downtown by IHG Hotel Cleveland

Reviews

Hotel Indigo Cleveland Downtown by IHG Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 767 out of 1360 reviews
Rating 8 - Good. 298 out of 1360 reviews
Rating 6 - Okay. 143 out of 1360 reviews
Rating 4 - Poor. 76 out of 1360 reviews
Rating 2 - Terrible. 76 out of 1360 reviews

Reviews

10/10 Excellent

Jerrad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. If you have a large truck you’ll need to find parking outside of Valet
Stayed 2 nights in May 2025

2/10 Terrible

Jerald

Stayed 1 night in Jun 2025

10/10 Excellent

JALEESA

Stayed 1 night in Jun 2025

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. The restaurant was great. Our hostess/bartender/waitress was amazing. We chatted with her while enjoying our meal. Valet parking is the way to go.
Stayed 1 night in Jun 2025

8/10 Good

Britney

Stayed 1 night in Jun 2025

10/10 Excellent

Breanna

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for area events!
Stayed 1 night in Jun 2025

8/10 Good

Paul

Stayed 1 night in Mar 2025

2/10 Terrible

ELDRIDGE

Stayed 1 night in Jun 2025

10/10 Excellent

Melisa

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in May 2025

6/10 Okay

Tatiana

Traveled with family
Liked: Staff & service, room comfort

Close to Stadium

It’s in a convenient location in downtown close to the stadium. It was very loud outside. Do not valet there! It took them 1 hour to bring my car and it wasn’t during a game.
Stayed 3 nights in Jun 2025

4/10 Poor

Jyll

Business traveler
The Valet was HORRIBLE- I waited for 45 min to have my car checked in. When I left I called as the sign stated at least 15 min- I requested my car 45 min before needed to leave. I went down to find 4 people waiting- over 30 min. We all went to ask @ the front desk, they stated they were contracted company, and there was nothing they could do. We waited and waited, several others came. My friend and many others had to get lifts for work, flights, and MD visits. I feel this MUST be addressed, I was late for work and many others had to pay more $ for Lifts. The valet price was already high @$50 and NO good service @ all. I will not stay there again unless the issue is resolved
Stayed 1 night in Jun 2025

8/10 Good

Tiffany

Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Stayed 2 nights in May 2025

6/10 Okay

Michael

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel it self was nice and great location. Their Valet service leaves a lot to be desired. The employees were rude at dropoff . I felt as though I was a nuisance to the employee by using the valet service. Had to walk to my car and pick it up myself after a different employee was called in because the person at desk on Wed morning just up and left leaving car keys unlocked. The front lobby manager said the valet service was a separate business from the hotel so basically there was nothing she could do. Overall, the hotel was nice but the valet was terrible.
Stayed 2 nights in Jun 2025

6/10 Okay

Brady

Traveled with family
Liked: Cleanliness, staff & service
The room did not match the picture of the room when the room was booked. There was not enough furniture for 2 people to have a place to sit. The picture showed a large couch. There was one chair (besides the desk chair).
Stayed 1 night in Jun 2025

10/10 Excellent

Jerilynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary night

We came to Ohio to attend a Cleveland Guardians game for our 53rd anniversary. Staying at this hotel made everything so easy for us. Unloading and then parking in the parking garage directly across from the hotel. Michael who checked me in was so kind and friendly. We were 4 minutes from the stadium and was able to walk to and from the game. Breakfast in their restaurant was good the the waitress friendly and efficient. Checking out was easy and loading the car was no problem. Would definitely use this hotel again if we come in for another game.
Stayed 1 night in Jun 2025

10/10 Excellent

Jill

Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Stayed 1 night in Jun 2025

6/10 Okay

Kelly

Traveled with family
Great location to the ballpark. Elevators were a little rough on the landings
Stayed 1 night in Jun 2025

10/10 Excellent

Lexus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute hotel! One of my new favorites
Stayed 2 nights in May 2025

10/10 Excellent

Wendi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It would be helpful if you could post a note or something in the room by the ice bucket informing guests which floors have the ice machines instead of searching yourself late at night.
Stayed 1 night in May 2025

10/10 Excellent

Jhustin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

D Hattie, Hamburg

Traveled with group
Liked: Cleanliness, property conditions & facilities
The hotel is wonderful. The location is perfect for walking around Cleveland with shops, bars, restaurants, the stadium - everything is very walkable and near. The bed was VERY comfortable. Not a perfect 5 because when I asked about parking (specifically the garage across the street) the front desk person said, "Its ridiculously expensive. No bueno." Long story short - I paid WAY too much for parking only to find out that the garage I inquired about was EXTRAORDINARILY cheap!
Stayed 1 night in Jun 2025

2/10 Terrible

Kimberly

Stayed 1 night in Jun 2025

8/10 Good

Allisha

Stayed 1 night in Jun 2025