Hotel Indigo Cleveland Downtown, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Cleveland Downtown, an IHG Hotel

Terrace/patio
Lobby
Property amenity
In-room safe, desk, laptop workspace, blackout drapes
Interior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Gym

Explore the area

Map
651 Huron Rd E, Cleveland, OH, 44115
  • Rocket Mortgage FieldHouse
    1 min walk
  • East 4th Street
    3 min walk
  • Progressive Field
    5 min walk
  • Cleveland, OH (BKL-Burke Lakefront)
    5 min drive

Room options

Premium Room, 1 King Bed

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility Tub)

  • 497 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 347 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 417 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 418 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 354 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 498 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hotel Indigo Cleveland Downtown, an IHG Hotel

3.5-star hotel in Downtown Cleveland
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, valet parking, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
Hotel Indigo Cleveland Downtown, an IHG Hotel offers 143 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and 4 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 3504 square feet (326 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and express check-in. Parking is available onsite for a surcharge.

Hotel Indigo Cleveland Downtown, an IHG Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Headliner Bar and Eatery - This restaurant specializes in American cuisine and serves breakfast and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 48.60 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Headliner Bar and Eatery

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 3,504 square feet of conference space
  • 4 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 8 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 4 to 25 per person
  • Valet parking fee: USD 48.60 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Radisson Hotel
Radisson Cleveland Gateway
Radisson Gateway
Radisson Hotel Cleveland
Radisson Hotel Gateway
Radisson Hotel Gateway Cleveland
Cleveland Radisson
Radisson Cleveland
Radisson Hotel Cleveland - Gateway Ohio
Hotel Cleveland Gateway
Hotel Indigo Cleveland Gateway
Hotel Indigo Cleveland Downtown
Hotel Indigo Cleveland Downtown, an IHG Hotel Hotel
Hotel Indigo Cleveland Downtown, an IHG Hotel Cleveland
Hotel Indigo Cleveland Downtown, an IHG Hotel Hotel Cleveland

Hotel Indigo Cleveland Downtown, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 607 out of 1107 reviews" "
Rating 8 - Good. 274 out of 1107 reviews" "
Rating 6 - Okay. 109 out of 1107 reviews" "
Rating 4 - Poor. 62 out of 1107 reviews" "
Rating 2 - Terrible. 55 out of 1107 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Devon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 1 block from the baseball stadium, across the street from the Basketball arena and a block or two from all the downtown action.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tiffany, Hilton Head

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay. The location was perfect for what our family wanted to do. We will definitely back.
Stayed 1 night in Sep 2024

2/10 Terrible

Joe

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No valet parking. Room wasn't ready even 2.5 hours after check-in time. Crappy restaurant/lounge. Lousy breakfast. Will never go back
Stayed 1 night in Sep 2024

4/10 Poor

Susan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The restroom had orange stains in the shower and nasty droplets on the door.
Stayed 1 night in Sep 2024

4/10 Poor

Chris

Traveled with group, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Air conditioning didn’t work room was a sauna we didn’t have any hand soap or enough towels ..front desk told me I could use street parking and that it was free all weekend, to my surprise I came out to a $25 parking ticket in the morning
Stayed 1 night in Sep 2024

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

John

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Kim, Oro Medonte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Keith

Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities
I had two room and the one on the second floor had a lot of noise all night long. They could hear the elevators and electrical room. The other room was great with no noise.
Stayed 2 nights in Sep 2024

4/10 Poor

Frances

When I checked into my room, I discovered it was filled with flying bugs. They covered 2 walls! I received a new room, but it was on the backside of the elevators which were extremely noisy all night and morning. I barely got any sleep. Very annoying.
Stayed 1 night in Sep 2024

10/10 Excellent

LINDA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Huntington Field and the Rock & Roll Hall of Fame. Plenty of restaurants/bars in the area
Stayed 2 nights in Sep 2024

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Our rooms were not cleaned and we called in the evening to replenish supplies, waited 2 hours and had to call again for morning coffee, towels, etc.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ronald

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didnt like valet being closed and waiting in line in the street , for about an hour. But we found a spot at the casino and it was fine , we had a great time going to a concert at the rocket mortgage field house and it was quite nice to have all the bars and restaurants near by,
Stayed 1 night in Sep 2024

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The management i.e. corporate needs to get the staff help. Valet parking ($45) was a mess. Lines of cars at check-in time left outside the hotel for 2 hours due to only 2 valets. Puck up next morning took 1 hour due to the same. Staff are pleasant and helpful but aren’t miracle workers. We stayed on a Saturday night when concerts and baseball games were bring played.
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking is a problem the valet option would be good if they had enough staff. Should have a deal with the lot across the street for guests.
Stayed 1 night in Sep 2024

8/10 Good

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to Rocket Fieldhouse and lots of restaurants close by. Very good breakfast and friendly staff
Stayed 1 night in Sep 2024

4/10 Poor

Chris

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Door to bathroom got stuck every time used. No hand soap, no shower soap, and no fan in bathroom. Also, asked for my car to be ready for 5am and we waited till 540.
Stayed 2 nights in Sep 2024

8/10 Good

Albert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe. The staff was excellent and very helpful. The only issue was that there was no ESPN channel on the television.
Stayed 3 nights in Sep 2024

10/10 Excellent

Judy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place I’ve stayed in Cleveland
Staff was friendly and inviting! Check in was a breeze. Valet parking made it easy even if it was an extra charge. Who likes to look for parking in the city. Shout out to Hwayda at breakfast, she was on top of everything!
Stayed 1 night in Sep 2024

10/10 Excellent

ANDREA, Sandusky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Jason

Liked: Amenities
Nice hotel with comfortable beds. Only issues were the key fobs weren’t working. So every time we had to go somewhere they had to escort us back to our room and open the door for us. Also, the parking was an issue. There was another event close by so we had to wait almost two hours for valet parking. Then they left our truck on the street the first night!
Stayed 2 nights in Sep 2024