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Hotel Indigo Cleveland Downtown by IHG

3.5 star property

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Photo gallery for Hotel Indigo Cleveland Downtown by IHG

Terrace/patio
Interior
In-room safe, desk, laptop workspace, blackout drapes
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Gym
$109
includes taxes & fees
Dec 16 - Dec 17

Explore the area

View in a map
651 Huron Rd E, Cleveland, OH, 44115
  • Place, Rocket Arena
    ‪2 min walk‬
  • Place, Progressive Field
    ‪3 min walk‬
  • Place, JACK Cleveland Casino
    ‪5 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(119 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

9.6 out of 10
Exceptional
(15 reviews)
  • 418 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

8.8 out of 10
Excellent
(11 reviews)
  • 417 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(88 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

9.4 out of 10
Exceptional
(16 reviews)
  • 347 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 498 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(9 reviews)
  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(19 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Queen Beds

7.2 out of 10
Good
(10 reviews)
  • 350 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • 497 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 354 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
The Westin Cleveland Downtown
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,828 reviews
The Westin Cleveland Downtown

About this property

Hotel Indigo Cleveland Downtown by IHG

3.5-star hotel in Downtown Cleveland
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
Hotel Indigo Cleveland Downtown by IHG offers 143 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and 4 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2948 square feet (274 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and express check-in. Parking is available onsite for a surcharge.

Hotel Indigo Cleveland Downtown by IHG is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Headliner Bar and Eatery - This restaurant specializes in American cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 54 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Headliner Bar and Eatery

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 2,948 square feet of conference space
  • 4 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 60 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 4 to 25 per person
  • Valet parking fee: USD 54.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Radisson Hotel
Radisson Cleveland Gateway
Radisson Gateway
Radisson Hotel Cleveland
Radisson Hotel Gateway
Radisson Hotel Gateway Cleveland
Cleveland Radisson
Radisson Cleveland
Radisson Hotel Cleveland - Gateway Ohio
Indigo Cleveland By Ihg
Hotel Cleveland Gateway
Hotel Indigo Cleveland Gateway
Hotel Indigo Cleveland Downtown
Hotel Indigo Cleveland Downtown by IHG Hotel
Hotel Indigo Cleveland Downtown an IHG Hotel
Hotel Indigo Cleveland Downtown by IHG Cleveland
Hotel Indigo Cleveland Downtown by IHG Hotel Cleveland

Reviews

Hotel Indigo Cleveland Downtown by IHG Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 833 out of 1459 reviews
Rating 8 - Good. 311 out of 1459 reviews
Rating 6 - Okay. 156 out of 1459 reviews
Rating 4 - Poor. 79 out of 1459 reviews
Rating 2 - Terrible. 80 out of 1459 reviews

Reviews

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very walkable! If there is an event just know the hotel gets full fast and checking out with parking can take long. It took and hour to get our car.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my whole time there
Stayed 3 nights in Aug 2025

10/10 Excellent

Kimberly

Traveled with partner
Liked: Amenities
Didnt like that I had to pay $50 for parking
Stayed 1 night in Aug 2025

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel in a very good location.
Stayed 1 night in Aug 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was super comfy!!
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Debra

Traveled with group
Liked: Cleanliness, amenities
Had everything needed , cleaan, quiet, roght by Rocket Mortgage fieldhouse
Stayed 2 nights in Aug 2025

8/10 Good

Jeni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Small bathroom.
Stayed 2 nights in Aug 2025

6/10 Okay

lynda

Traveled with family and small children
Liked short distance from ball field. Furniture worn and hole in chair
Stayed 1 night in Aug 2025

6/10 Okay

Jeffrey, Syracuse

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Ronald

Stayed 1 night in Aug 2025

10/10 Excellent

EEKSHITHA

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Tyler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Monica

Liked: Room comfort
Disliked: Staff & service

Okay, but

The front desk asked everyone but me if they wanted a room with a bath tub or walk in shower including what type of view would they prefer. Place was clean but definitely not a five star facility.
Stayed 1 night in Aug 2025

10/10 Excellent

Troy

Stayed 2 nights in Jul 2025

8/10 Good

Kimberlee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Julia, who basically seems to run the place, is amazing. She was so helpful and accommodating.
Stayed 1 night in Aug 2025

10/10 Excellent

KerryAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Clean facilities awesome customer service friendly staff.
Stayed 3 nights in Aug 2025

2/10 Terrible

Nicholas

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Me and my wife come to Cleveland for one night getaways. And stayed at a lot of hotels there. And this is by far the worst hotel in downtown Cleveland. Absolutely dirty and filthy. The bathroom looks like it hasn't been cleaned in a long time, with what looks like dirty hand prints on the walls, also the broken shower door really added to the experience. The rug underneath and around the bed feels oily like it has never been vacuumed, the old food crumbs was a nice touch. We tried to let that go but when we got back to the room for the night, it felt like the bedding hadn't been washed between guests, we both started to feel itchy. So around 130AM we decided to check out and get the hell out of there. When we checked out, the lady at the desk asked how was our stay. I simply said horrible. She literally giggled and said "Yeah?" That was it. Not even a apology. Side note. When you valet there, your car just sits there in the road in front of the hotel lol. Booked for one night August 23rd 2025.
Stayed 1 night in Aug 2025

8/10 Good

Quentin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Linda

Traveled with family
Disliked: Amenities
Elevators and lobby were dirty. Only half the room outlets worked and phone wasn’t even connected to power. Room was small and cramped and hard to move around in. The valet system takes forever and takes up the part of the street that should be used for drop offs and pickups. Lyft had to drop us in the middle of the street. Not safe. They also have no staff to help us with our luggage which is ridiculous since that meant we had to unload our car in the middle lane of a busy city street. The front desk was also understaffed. Several times I saw guests standing around the lobby waiting for nonexistent staff. We felt we way overpaid for this hotel given the low quality.
Stayed 3 nights in Aug 2025

10/10 Excellent

Teresina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is toooooo expensive! 50$ a night for valet! The Tru was free! I guess parking is too expensive in the area.
Stayed 3 nights in Aug 2025

10/10 Excellent

River

Stayed 1 night in Aug 2025

10/10 Excellent

Hannah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Progressive Field, Rocket Arena, and JACK Casino. The only issue is parking situation. Valet is pricy ($50) and there is only 2-hour street parking in the entire area. Parking garage across the street is around $30 a day.
Stayed 1 night in Aug 2025