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Hyatt Place Cleveland / Westlake / Crocker Park

3.0 star property

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Photo gallery for Hyatt Place Cleveland / Westlake / Crocker Park

Exterior
Meeting facility
Property grounds
Lobby
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Housekeeping
$187
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
2020 Crocker Road, Westlake, OH, 44145
  • Place, Crocker Park
    ‪1 min walk‬
  • Place, Regal Crocker Park
    ‪6 min walk‬
  • Place, Cleveland Clinic
    ‪31 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(15 reviews)
  • 323 sq ft
  • 4 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom

Combined shower/tub, designer toiletries, hair dryer, towels

Room, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, Multiple Beds

9.4 out of 10
Exceptional
(53 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, Multiple Beds (High Floor)

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, Multiple Beds, Accessible

7.8 out of 10
Good
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hyatt Place Cleveland / Westlake / Crocker Park

3-star Westlake hotel connected to a shopping center, steps from Crocker Park
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Cleveland / Westlake / Crocker Park offers 110 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Accommodations are furnished with queen sofa beds. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hyatt Place Cleveland / Westlake / Crocker Park features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 850 square feet (79 square meters) include conference space. This business-friendly hotel also offers a garden, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Hyatt Place Cleveland / Westlake / Crocker Park is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Cleveland / Westlake / Crocker Park has a restaurant serving breakfast, lunch, and dinner.
Coffee to Cocktails - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 for adults and USD 11 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 24/7 Gallery Menu
  • Coffee to Cocktails

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 850 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 11.00 for adults and USD 11.00 for children
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Cleveland Westlake Crocker Park Hotel
Hyatt Place Cleveland Crocker Park Hotel
Hyatt Place Cleveland Westlake Crocker Park
Hyatt Place Cleveland Crocker Park
Hyatt Place Cleveland Westlake Crocker Park Hotel
Hyatt Place Cleveland Crocker Park Hotel
Hyatt Place Cleveland Westlake Crocker Park
Hyatt Place Cleveland Crocker Park
Hotel Hyatt Place Cleveland / Westlake / Crocker Park Westlake
Westlake Hyatt Place Cleveland / Westlake / Crocker Park Hotel
Hotel Hyatt Place Cleveland / Westlake / Crocker Park
Hyatt Place Cleveland / Westlake / Crocker Park Westlake
Hyatt Cleveland Crocker Park
Hyatt Place Cleveland / Westlake / Crocker Park Hotel
Hyatt Place Cleveland / Westlake / Crocker Park Westlake
Hyatt Place Cleveland / Westlake / Crocker Park Hotel Westlake

Reviews

Hyatt Place Cleveland / Westlake / Crocker Park Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 740 out of 1002 reviews
Rating 8 - Good. 172 out of 1002 reviews
Rating 6 - Okay. 44 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

Reviews

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience of everything around and the staff being helpful and nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Corina

Stayed 2 nights in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Besiana

Liked: Staff & service
The hotel can afford to be cleaner and provide a couple more pillows too, especially for what they charge per night.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenienyly located etobeverything. We enjoyed a quick visit to check out the aeea.
Stayed 1 night in Jul 2025

10/10 Excellent

Shuba, Yonkers

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful! There were so many options for food and shopping! Everything was walkable from the Hyatt! The staff at the Hyatt were very warm and welcoming! We will be back if ever in Cleveland!
Stayed 2 nights in Jul 2025

6/10 Okay

Audrey

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convenient location, lots of food options
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Donald

Stayed 2 nights in Jul 2025

10/10 Excellent

Lucy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location but pricey.
Stayed 1 night in Jul 2025

10/10 Excellent

Shannon

Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here the night before we had to fly out of the Cleveland airport. Check-in was fast, hotel was clean, and parking was convenient. Unfortunately, we had an early morning flight and weren’t able to enjoy the breakfast before we left. We would definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Nejat

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jul 2025

8/10 Good

Sherry

Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Rachel

Stayed 5 nights in May 2025

6/10 Okay

Debbie

Traveled with family and small children
Convenient location. Pretty clean facility but disappointed that they are now charging for breakfast. Sometimes front desk is unattended so you have to wait for someone to help you. No detailed receipt offered at checkout. Will stay again because the good out weighs any other issues.
Stayed 1 night in Jun 2025

2/10 Terrible

Jacob

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The floor had toenails and pills on it. There was hair in the tub. Dirt in the tub. The comforter on top had stains in them. Just disgusting.
Stayed 1 night in Jun 2025

4/10 Poor

Josh

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was great. Building was appropriate but for the cost of what my room was I expected a better hotel pool. Its actually laughable, plus there is no hot tub. I coukd have paid less and foubd better accomodations. Breakfast included too.
Stayed 3 nights in Jun 2025

8/10 Good

shauna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

gonzalo

Stayed 2 nights in May 2025