Hyatt Place Cleveland / Westlake / Crocker Park

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Cleveland / Westlake / Crocker Park

Exterior
Property grounds
Exterior
Meeting facility
Indoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Pool
  • Gym

Explore the area

Map
2020 Crocker Road, Westlake, OH, 44145
  • Crocker Park
    1 min walk
  • Lake Erie Nature & Science Center
    5 min drive
  • Huntington Beach
    12 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    22 min drive

Room options

Room, Multiple Beds, Accessible

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds (High Floor)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hyatt Place Cleveland / Westlake / Crocker Park

3-star Westlake hotel connected to a shopping center, steps from Crocker Park
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Cleveland / Westlake / Crocker Park offers 110 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Accommodations are furnished with queen sofa beds. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hyatt Place Cleveland / Westlake / Crocker Park features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 850 square feet (79 square meters) include conference space. This business-friendly hotel also offers a garden, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Hyatt Place Cleveland / Westlake / Crocker Park is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.
Hyatt Place Cleveland / Westlake / Crocker Park has a restaurant serving breakfast, lunch, and dinner.
Coffee to Cocktails - Onsite bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 24/7 Gallery Menu
  • Coffee to Cocktails

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 850 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Cleveland Westlake Crocker Park Hotel
Hyatt Place Cleveland Crocker Park Hotel
Hyatt Place Cleveland Westlake Crocker Park
Hyatt Place Cleveland Crocker Park
Hyatt Place Cleveland Westlake Crocker Park Hotel
Hyatt Place Cleveland Crocker Park Hotel
Hyatt Place Cleveland Westlake Crocker Park
Hyatt Place Cleveland Crocker Park
Hotel Hyatt Place Cleveland / Westlake / Crocker Park Westlake
Westlake Hyatt Place Cleveland / Westlake / Crocker Park Hotel
Hotel Hyatt Place Cleveland / Westlake / Crocker Park
Hyatt Place Cleveland / Westlake / Crocker Park Westlake
Hyatt Cleveland Crocker Park
Hyatt Place Cleveland / Westlake / Crocker Park Hotel
Hyatt Place Cleveland / Westlake / Crocker Park Westlake
Hyatt Place Cleveland / Westlake / Crocker Park Hotel Westlake

Hyatt Place Cleveland / Westlake / Crocker Park Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 758 out of 1031 reviews" "
Rating 8 - Good. 189 out of 1031 reviews" "
Rating 6 - Okay. 43 out of 1031 reviews" "
Rating 4 - Poor. 22 out of 1031 reviews" "
Rating 2 - Terrible. 19 out of 1031 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

LeeAnn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, wonderful location, friendly staff and very clean!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

2/10 Terrible

Charles

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very minor point, but could not find oatmeal at breakfast. Overall great short stay.
Stayed 2 nights in Aug 2024

6/10 Okay

Charles

Liked: Staff & service
Room not available.
This review had nothing to do with the hotel itself, but with booking process with Hotels.com. At check-in, I was told that the room was only available for one night of the 2 nights I reserved. The asst. manager was extremely helpful in making sure another room was available at another hotel less than 9 mins away.
Stayed 2 nights in Aug 2024

8/10 Good

Rosemary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need new mattresses
Stayed 1 night in Aug 2024

10/10 Excellent

Marshal

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 3 nights in Jul 2024

10/10 Excellent

SONELA

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Vera

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing stay!! It was so clean, the beds were amazingly comfortable, great breakfast with fresh fruit, waffles, eggs, etc. Staff was kind and helpful. Prime location- everything is walking distance as it’s right into the middle of a shopping center. Would love to stay here again!!
Stayed 1 night in Jul 2024

6/10 Okay

Lauren

Liked: Staff & service, property conditions & facilities
It was just okay. Not what I expected from a three start hotel in a nice area. I would not pay more than $150 for a room charging $250. Positives are it is in a great location, check in was fast, check out is not until noon, which is nice, and the breakfast options were decent. The reason for the three stars is upon entering the room we noticed the bed sheets had wrinkles, the blanket, comforter, and a towel were stained, the bathroom looked like it needed a good scrub, and there was a layer of dust on the light fixtures.
Stayed 1 night in Jul 2024

8/10 Good

Brian

Traveled with partner
Liked: Property conditions & facilities
The location is very good. I also like that breakfast was included
Stayed 1 night in Jul 2024

10/10 Excellent

SHAHEM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa

Stayed 1 night in Jun 2024

10/10 Excellent

karen, akron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional & courteous front desk staff. Clean rooms & lobby. Nice breakfast choices. Pool area was too small & uninviting.
Stayed 1 night in Jul 2024

10/10 Excellent

Mazin

Stayed 1 night in Jul 2024

10/10 Excellent

Darlene

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Breakfast was great! Hotel was lovely. I wish we had been there longer. Lots of great restaurants surrounding hotel. It was quiet except for a dog barking as we entered hallway. They do seem to be short on cribs. Our daughter was given a pack and play without a mattress pad. They gave her a quilt all folded up. Someone was aware of it as they came to the door later to give them a sheet to top the quilt. So much money for hotels these days . Hyatts should surely have the funding to stock their hotels with safe and appropriate cribs for infants. Someone should know better.
Stayed 1 night in Jul 2024

10/10 Excellent

Kirt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Erin

Traveled with family
Liked: Amenities, property conditions & facilities
Great shopping and dining options
Stayed 1 night in Jul 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful, room was clean, so many food options within walking distance. Would definitely stay again and would recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Katherine

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Abdullah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location for shopping or dining. We felt very safe at this hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Oraib Al

Liked: Cleanliness
Stayed 4 nights in Jun 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to everything
Stayed 2 nights in May 2024