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Extended Stay America Premier Suites - Cleveland - Independence

2.5 star property

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Photo gallery for Extended Stay America Premier Suites - Cleveland - Independence

Lobby
Family Studio, 1 King Bed, Non Smoking, Kitchenette | Premium bedding, pillowtop beds, desk, blackout drapes
Lobby
Free daily on-the-go breakfast
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Breakfast included
  • Pet friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
6025 Jefferson Dr, Independence, OH, 44131
  • Topgolf
    ‪5 min drive‬
  • Cleveland Metroparks Zoo
    ‪12 min drive‬
  • Progressive Field
    ‪12 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Studio, Multiple Beds, Non Smoking, Kitchenette

Premium bedding, pillowtop beds, desk, blackout drapes

Deluxe Studio, Multiple Beds, Non Smoking, Kitchenette

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette | Premium bedding, pillowtop beds, desk, blackout drapes

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Studio, Multiple Beds, Non Smoking, Kitchenette

Premium bedding, pillowtop beds, desk, blackout drapes

Family Studio, Multiple Beds, Non Smoking, Kitchenette

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Studio, 1 King Bed, Non Smoking, Kitchenette

Family Studio, 1 King Bed, Non Smoking, Kitchenette | Premium bedding, pillowtop beds, desk, blackout drapes

Family Studio, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Inn - Independence

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very Good, (1000)
The price is $84
per night
$99 total
includes taxes & fees
May 20 - May 21
Comfort Inn - Independence

About this property

Extended Stay America Premier Suites - Cleveland - Independence

Independence hotel with in-room kitchenettes
Along with a 24-hour fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a TV in a common area, a front-desk safe, and a vending machine are onsite. Housekeeping is available once per stay.
Extended Stay America Premier Suites - Cleveland - Independence offers 127 accommodations with irons/ironing boards and blackout drapes/curtains. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Kitchenettes offer full-sized refrigerators/freezers and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and laundry facilities. Complimentary self parking is available on site.

Extended Stay America Premier Suites - Cleveland - Independence is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Meeting rooms

Accessibility

  • No elevator

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Hotel Independence
Hyatt Place Independence
Hyatt Independence
Hyatt Place Cleveland/Independence Hotel Independence
Hyatt Place Cleveland/Independence Ohio
Hyatt Place Independence Hotel
Hyatt Place Independence
Extended Stay America Premier Suites Cleveland Independence

Extended Stay America Premier Suites - Cleveland - Independence Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 608 out of 1546 reviews
Rating 8 - Good. 367 out of 1546 reviews
Rating 6 - Okay. 214 out of 1546 reviews
Rating 4 - Poor. 178 out of 1546 reviews
Rating 2 - Terrible. 179 out of 1546 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

ariel

Stayed 1 night in Feb 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Toni

Traveled with family
Disliked: Staff & service, property conditions & facilities

Horrible

At the point of check in they just then informed me of a $108 dollar deposit. Ruined the whole trip as I had no money and couldn't do anything. The had quiet time from 10pm to 6am and during this time there was a couple fighting outside my room. They were yelling and beating on the doors, no one ever came to break it up. They charge you if you don't take your own trash out. You have to go down and request your bedding.The breakfast is old coffee and pre packaged muffins. Gross! The worst place I have ever stayed and I travel a lot.
Stayed 1 night in Feb 2025

8/10 Good

Dazzling

Stayed 2 nights in Jan 2025

4/10 Poor

Mary, Syracuse

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
We (6 persons in our party) booked 2 rooms via Expedia 3 months in advance foe a whole week. We traveled from NY to come here for the Cleveland Clinic. When we got here, checked in and went to what was supposed to be our room. It had 1 bed and a recliner and the door lock was broken, unable to lock the door for safety and security. We are 4 adults and I had reserved a room with 2 queen beds for all of us. I went downstairs to the desk to complain and get our room changed to what was reserved, I was told by the desk clerk that since we had used a 3rd party company to make reservations that they had the right to change the reservations if they wanted to at anytime. Apparently it doesn't matter that we were inconvenienced and that I had reserved the rooms 3 months prior for a whole week, they can just change the reservations anytime they want WITHOUT telling the customers anything. NO PHONE CALLS, NO EMAILS, NO NOTHING !! The desk Clerk was very rude about everything and told us that we just had to deal with it. He refused to let me speak with a manager either. Who do they think they are?? I paid in advance for a room that didn't exist. They had nowhere else to move us and no rollaway beds nothing. 4 adults in 1 bed !? The person behind me had the same problem. They had 5 people and only 1 bed. Apparently this is common practice for them. They have no concern for their customers at all !! DO NOT BOOK ANYTHING AT THIS HOTEL, THEY WILL CHANGE EVERYTHING AND NOT EVEN TELL YOU.
Stayed 6 nights in Jan 2025

10/10 Excellent

JONATHAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A++ for the quiet room!!

In town for my mom's surgery, everything was great but the big bonus was the room was quiet. Definitely the most comfortable stay I've had anywhere.
Stayed 2 nights in Jan 2025

6/10 Okay

Luis

Business traveler
Disliked: Staff & service
Stayed 7 nights in Jan 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is the best for suite like settings. Love the way room is set up with division to living room like and bed room.
Stayed 2 nights in Jan 2025

2/10 Terrible

Tracie

Disliked: Cleanliness
Very noisy, fights breaking out
Stayed 1 night in Jan 2025

8/10 Good

jasmine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very clean, courteous staff
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and price

The hotel was exceptionally clean and well maintained. There was a bunch of snow that day and I arrived early just to sit in the lobby and stay off of the roads. They immediately allowed me into the room and were so kind and accommodating.
Stayed 1 night in Jan 2025

10/10 Excellent

Afaq, Plainfield

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 1 night in Jan 2025

2/10 Terrible

Myrtle

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

The entire place smelled like pot. My children where kept up all night from people standing in the hallway screaming. Pounding on doors. Small children running rampant. The house keepers barely even cleaned the room before we got there. And when i walked into my room and smelled pot i went down and asked for the smoke spray and the management made a joke about how a older lady is always "blowing" and dont care. This establishment is supposed to be a strictly no smoking. Noise ordinance upheld and its not. Its trashy and ghetto. And their pool isnt working and hasn't been. The entire reason i booked the hotel for the weekend.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area. Close to things. Nice room
Stayed 1 night in Jan 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, except for Breakfast

Its a very nice hotel with good kind and helpful staff. My only concern was the breakfast. I was expecting a hot breakfast, perhaps I misread the website. However, even for a continental breakfast, the choices were very low. No juices, only coffee, maybe hot water. It appeared mostly empty of any choices. I went out to get a breakfast for us. Not a problem, but very disappointing.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

It was reasonably priced and did what we needed it to do.
Stayed 2 nights in Jan 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 1 night in Jan 2025

8/10 Good

Kim

Stayed 1 night in Jan 2025

8/10 Good

Tiana

Liked: Cleanliness, staff & service, room comfort
Windows leaking
Stayed 1 night in Jan 2025

2/10 Terrible

Maître

Disliked: Staff & service, property conditions & facilities
It been 1 one I’m standing at the front desk and no one is up here. Traveling from Texas I let you figure how tired I’m.
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy accessibility from highway. Friendly staff
Stayed 1 night in Jan 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Functional. Perfume cleaner smell caused stuffiness. A little noisy in hall way.
Stayed 1 night in Jan 2025

8/10 Good

ruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Itwaseasyto get in and out. Could have used coffee pots and toaster in the Tom.
Stayed 4 nights in Jan 2025