Extended Stay America Premier Suites - Cleveland - Independence

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Premier Suites - Cleveland - Independence

Lobby
Family Studio, 1 King Bed, Non Smoking, Kitchenette | Premium bedding, pillowtop beds, desk, blackout drapes
Lobby
Lobby
Free daily on-the-go breakfast

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
6025 Jefferson Dr, Independence, OH, 44131
  • Topgolf
    5 min drive
  • Brandywine Falls
    10 min drive
  • Cleveland Metroparks Zoo
    12 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    17 min drive

Room options

Deluxe Studio, Multiple Beds, Non Smoking, Kitchenette

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Studio, Multiple Beds, Non Smoking, Kitchenette

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Family Studio, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Extended Stay America Premier Suites - Cleveland - Independence

Independence hotel with indoor pool
An indoor pool, a 24-hour fitness center, and laundry facilities are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite. Housekeeping is available once per stay.
Extended Stay America Premier Suites - Cleveland - Independence offers 127 accommodations with irons/ironing boards and blackout drapes/curtains. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Kitchenettes offer full-sized refrigerators/freezers and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Extended Stay America Premier Suites - Cleveland - Independence features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, laundry facilities, and a front-desk safe. Complimentary self parking is available on site.

Extended Stay America Premier Suites - Cleveland - Independence is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Meeting rooms

Accessibility

  • No elevator

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Hotel Independence
Hyatt Place Independence
Hyatt Independence
Hyatt Place Cleveland/Independence Hotel Independence
Hyatt Place Cleveland/Independence Ohio
Hyatt Place Independence Hotel
Hyatt Place Independence
Extended Stay America Premier Suites Cleveland Independence

Extended Stay America Premier Suites - Cleveland - Independence Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 558 out of 1379 reviews" "
Rating 8 - Good. 333 out of 1379 reviews" "
Rating 6 - Okay. 192 out of 1379 reviews" "
Rating 4 - Poor. 152 out of 1379 reviews" "
Rating 2 - Terrible. 144 out of 1379 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Booker

Traveled with family
Liked: Property conditions & facilities
Hardwood floors in the room were very dirty 😞
Stayed 2 nights in Sep 2024

10/10 Excellent

Rutanya, Grand Rapids

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 2 nights in Sep 2024

2/10 Terrible

Talat

Disliked: Cleanliness, staff & service, property conditions & facilities
There was used toilet paper in the room. The breakfast was zilch. No bread/butter or Jam.
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Doest take cash but absolutely no signs saying so. Not helpful at all in solving this matter.
Stayed 2 nights in Aug 2024

4/10 Poor

Bill

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

KENT, RINGLE

Traveled with partner
Disliked: Amenities
no breakfast,
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jane, Garfield Heighs

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Wonderful quiet
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable the bed was great. This is an extended stay hotel with kitchenette they charge a 100 security deposit. The room have no kitchen utensils. But they have a package you can get for your room but they want to charge a 100 dollar deposit it seem ridiculous since you have already given a security deposit we were not impressed. Also they have the worst free breakfast I have ever had at any hotel I have stayed in. No toast, bagels, cereal, milk all that was there was coffee three kinds of mini muffins, two types of yoghurt some hard boiled eggs granola bars cookies some unripe oranges and instant oatmeal but no milk.
Stayed 3 nights in Sep 2024

10/10 Excellent

michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2024

4/10 Poor

Eric

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at this location three times in the past few years. It is conveniently close to downtown to catch Indians/Guardians games. That being said, this latest stay was a disappointment from start to finish. Waited 15 minutes at check-in as no one was there to assist us. Our room wreaked of stale cigarettes. Our telephone was broken, along with a bathroom door which did not stay closed. We were given the bare minimum for towels. The maid service never came over our three day stay. Our room keys stopped working after the first night- which required a trip downstairs late at night to fix. There were no drinking cups for anyone. The best part was definitely the party held in a room across the hall from us late Saturday night until 1 in the morning. Adults screaming; little children running and yelling. The people in the room next to us began shouting at the people at the party….it was nuts and I really began to question the safety of my family. We called downstairs (using our own phone- because again- the room phone was broken) and explained the problems occurring outside our door. We suggested they send someone up or even notify the police- no one ever came. An otherwise great trip to Cleveland was tainted by this terrible experience at Extended Stay. I would recommend that if you value the safety of your family, the cleanliness of your room and the attentiveness of the staff- stay elsewhere.
Stayed 3 nights in Sep 2024

10/10 Excellent

Aleza

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. I accidentally booked wrong type of room and the staff helped us recrify it quickly and our rooms were clean and comfortable.
Stayed 2 nights in Aug 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities
The carpet in the halls and elevator was old and dirty. The doors were banged up and old.
Stayed 1 night in Sep 2024

8/10 Good

Ammar

Liked: Amenities
Nice property
Stayed 1 night in Sep 2024

10/10 Excellent

Norma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in , easy to find, comfortable spacious clean friendly staff . The breakfast is the grab and go breakfast .
Stayed 1 night in Sep 2024

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness
The staff was good but that’s where the compliments end. You had to ask for a coffee maker or hair blow dryer, worst morning free breakfast ever, no plates and nothing to drink except coffee; meaning no orange juice, etc. Maid service for a charge. Bring used towels to reception for fresh towels. Kitchenette with not a provision in it….you must provide a $100 deposit on the “package” for the kitchenette…..and finally the bedding was not adequate for our king size bed….a very bad experience…
Stayed 3 nights in Sep 2024

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attendant upon checkin was so nice and yet professional. The room had two queen beds, a couch, desk with chair, kitchenette, refrigerator, larger tv, and it was clean and fairly modern. There was nothing that disappointed!
Stayed 1 night in Sep 2024

2/10 Terrible

Tanisha

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were dirty
Stayed 1 night in Sep 2024

4/10 Poor

Tanisha

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were poorly cleaned and hallways smelled
Stayed 2 nights in Sep 2024

4/10 Poor

Sam

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had a bunch of kids with me including crawling infants. They crawled on our hotel room floor for about 10 min or so and my kids feet were covered in black dirt.. they both ended up with a small eye infection.. and me and my wife both got sick two days after our stay…the room looked clean but the floor was clearly not
Stayed 1 night in Sep 2024

10/10 Excellent

Joann

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fire alaram at 10 pm
Stayed 1 night in Sep 2024

6/10 Okay

George

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024