Extended Stay America Premier Suites - Cleveland - Independence

2.5 star property

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Photo gallery for Extended Stay America Premier Suites - Cleveland - Independence

Lobby
Lobby
Exterior
Family Studio, 1 King Bed, Non Smoking, Kitchenette | Premium bedding, pillowtop beds, desk, blackout drapes
Free daily on-the-go breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Breakfast included
  • Pet friendly
  • 24/7 front desk
$97
includes taxes & fees
Dec 11 - Dec 12

Explore the area

View in a map
6025 Jefferson Dr, Independence, OH, 44131
  • Place, Cleveland Clinic Family Health Center
    ‪6 min walk‬
  • Place, Topgolf
    ‪2 min drive‬
  • Place, Cleveland Clinic
    ‪15 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪13 min drive‬

Room options

Family Studio, 1 King Bed, Non Smoking, Kitchenette

8.4 out of 10
Very good
(94 reviews)
  • Sleeps 2
  • 1 King Bed

Family Studio, Multiple Beds, Non Smoking, Kitchenette

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Studio, Multiple Beds, Non Smoking, Kitchenette

7.2 out of 10
Good
(56 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Extended Stay America Premier Suites - Cleveland - Independence

Independence hotel with in-room kitchenettes
Along with a 24-hour fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a TV in a common area, a front-desk safe, and a vending machine are onsite. Housekeeping is available once per stay.
Extended Stay America Premier Suites - Cleveland - Independence offers 127 accommodations with irons/ironing boards and blackout drapes/curtains. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Kitchenettes offer full-sized refrigerators/freezers and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and laundry facilities. Complimentary self parking is available on site.

Extended Stay America Premier Suites - Cleveland - Independence is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Meeting rooms

Accessibility

  • No elevator

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day (maximum USD 175 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day (maximum USD 175 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Hotel Independence
Hyatt Place Independence
Hyatt Independence
Hyatt Place Cleveland/Independence Hotel Independence
Hyatt Place Cleveland/Independence Ohio
Hyatt Place Independence Hotel
Hyatt Place Independence
Extended Stay America Premier Suites Cleveland Independence

Reviews

Extended Stay America Premier Suites - Cleveland - Independence Reviews

7.2

Good

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 667 out of 1805 reviews
Rating 8 - Good. 408 out of 1805 reviews
Rating 6 - Okay. 280 out of 1805 reviews
Rating 4 - Poor. 212 out of 1805 reviews
Rating 2 - Terrible. 238 out of 1805 reviews

Reviews

4/10 Poor

Tina

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Never again

The first room had ants in yhe bathroom. The second room looked like it was not swept but there were no ants. They provided towels at the front desk when asked.
Stayed 4 nights in Aug 2025

6/10 Okay

Skyler

Liked: Cleanliness, room comfort
Disliked: Staff & service
We got a room with a pull out couch for a second bed for our kids and they didn’t have extra blankets, pillows, sheets or anything available for the bed. So our kids had to sleep in the bed with us. 4 people in a bed when you pay for the pull out couch is insane. There was also a wall in the bathroom that the paint was chipping on, not a huge deal just something we noticed.
Stayed 1 night in Aug 2025

6/10 Okay

Scott

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Could be cleaner.

Grounds were filthy littered with cigarette butts and trash. No one cleaned outside the 4 days we were there. Room was dusty. . Asked for a coffee maker. Was given one covered wirh dust and it was dirty. Not enough tp or towels for 2. We had to ask for them. No remote in the room. We had to ask for it. Staff..... 5 star friendliness. Parking..... 5 stars Broken desk lamp
Stayed 3 nights in Aug 2025

2/10 Terrible

Brandi

Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big Screwup from Hotels.com

You should know that this stay never happened right? I was almost at my hotel after a 7 hour drive and I received a text from the hotel stating that my confirmed booking was cancelled. They blamed hotels.com for not booking it properly because of overbooking. The weekend in Cleveland was horrendous because I had to stay at the Ramada hotel in the same area due to no hotel having the correct number of beds that I needed. So instead of staying in a nice hotel and room at the Extended Stay America, I had to stay at a hotel that was reminiscent of a jail. It smelled of musty carpets and marijuana. Hotels.com needs to rectify this issue and make this up to me being a loyal member for years. Hope you could step up and fix this.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yvonne

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a bit loud during the day while us night shifters were trying to sleep but otherwise our stay was good
Stayed 3 nights in Aug 2025

6/10 Okay

Athena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service
It was what I expected. There were no undesirable surprises.
Stayed 2 nights in Aug 2025

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Aug 2025

8/10 Good

Sally

Traveled with family
Liked: Staff & service
The carpet in the hallways were dirty/stained and there was a not so good odor on the 5th floor.
Stayed 1 night in Aug 2025

10/10 Excellent

Tasha

Stayed 1 night in Aug 2025

4/10 Poor

Alison

Business traveler
Disliked: Amenities
The pool mentioned in the listing is permanently closed. Only one elevator works. I had to ask for basic toiletries for my room, they weren’t already there. Hallways smelled like weed. The free breakfast was granola bars, instant oatmeal, etc, nothing hot or prepared. My room was clean enough, the bed was ok, and the ac drowned out noise from other guests. Ok but not worth the cost.
Stayed 4 nights in Aug 2025

10/10 Excellent

Edyta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Evan, Chapel Hill

Stayed 1 night in Jun 2025

2/10 Terrible

Kristy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was not clean at all
Stayed 1 night in Aug 2025

10/10 Excellent

Marylinn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean and and very comfortable
Stayed 1 night in Aug 2025

8/10 Good

sabrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was definitely a nice place, the staff was nice, and the rooms were clean, everything went pretty well during my stay. They accommodate very well and it’s a good place to stay.
Stayed 4 nights in Aug 2025

6/10 Okay

Javier

Traveled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Staff was a bit rude. Room wasn’t clean when we checked in.
Stayed 2 nights in Aug 2025

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was supposed to be at 3pm. Waited over an hour in line to be told housekeeping had quit. Had to get ready to leave in the lobby and public bathrooms with everyone else. Checked in before leaving in hope of a clean room when we returned. When we got back there was hair on the pillows and in the shower. We don’t not have any towels to shower with either. Whole visit was a disaster.
Stayed 1 night in Aug 2025

2/10 Terrible

Glenn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service

Was put into a room that was not selected when booking. Booked a king bed and got two full size beds. Staff said they were over booked and would not make any accommodation. Trash all down the hallways. People yellowing and cussing all night in the halls
Stayed 1 night in Aug 2025

10/10 Excellent

Tabitha

Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel & service

There was a long line to check in should have been the first flag. After they checked us in, we got to the room and seen poop in our toliets. Beds were not made and trash was still in the trash buckets. Dirty shower! We called them to clean the room left for a few hours and they made the beds but still had trash in bins nothing wiped down. Just dirty! There was also a weird traffic through the lobby of people asking you for stuff. DO NOT RECOMMEND
Stayed 1 night in Aug 2025

2/10 Terrible

Bryan

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

Never Again

This hotel had a pervasive odor throughout - maybe it was the cleaning products they use, but it was strong and unpleasant. The room had a different, but even stronger odor which caused me to be congested when in the room. Further, there was a noisy HVAC unit was right outside my room window, which ran regardless of my AC settings, and kept me awake at night. Lastly, because my flight was delayed I arrived at 1:15 AM to find that they canceled my reservation, and it took the clerk 25 minutes on the phone with some other part of the organization to figure out how to give me a room.
Stayed 2 nights in Aug 2025