InterContinental Cleveland by IHG

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Exterior
Interior
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available
The current price is $247
includes taxes & fees
May 23 - May 24

Explore the area

View in a map
9801 Carnegie Ave, Cleveland, OH, 44106
  • Place, Severance Hall
    ‪14 min walk‬
  • Place, Cleveland Museum of Art
    ‪16 min walk‬
  • Place, Case Western Reserve University
    ‪19 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪22 min drive‬

Room options

Classic Room, 1 King Bed, Accessible (Roll-In Shower)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Accessible, Club Lounge Access

  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds, Accessible, Club Lounge Access

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Classic Room, 2 Double Beds, Accessible Bathtub, Club Lounge Access (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed (Separate Bath and Shower)

9.6 out of 10
Exceptional
(29 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds

9.0 out of 10
Wonderful
(18 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Classic Room

8.4 out of 10
Very good
(6 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Classic Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Room (Upgraded)

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Classic Room, 1 King Bed, Accessible, Club Lounge Access (Walk-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds, Accessible, Club Lounge Access (Walk-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed (Walk-In Shower)

  • 380 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

InterContinental Cleveland by IHG

4.5-star hotel in Fairfax
This smoke-free hotel features 2 restaurants, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and conference space are onsite.
InterContinental Cleveland by IHG offers 294 accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Smart televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 35000 square feet (3252 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Concierge services and wedding services can be provided. Onsite parking is available (surcharge).

InterContinental Cleveland by IHG is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
North Coast Cafe - This restaurant serves breakfast and lunch.
Table 45 Restaurant & Bar - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 38 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 22 to 22 for adults and USD 10 to 11 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • North Coast Cafe
  • Table 45 Restaurant & Bar

Things to do

  • 24-hour gym

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 35,000 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 30.0 per stay

Cribs (infant beds) are available for USD 20.0 per stay

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 22 to 22 for adults, and USD 10 to 11 for children
  • Valet parking fee: USD 38 per day
  • Crib (infant bed) fee: USD 20.0 per stay
  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland InterContinental

InterContinental Cleveland

InterContinental Hotel Cleveland

InterContinental Cleveland Hotel

InterContinental Suites Hotel Cleveland Ohio

InterContinental Cleveland by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 577 out of 887 reviews
Rating 8 - Good. 200 out of 887 reviews
Rating 6 - Okay. 64 out of 887 reviews
Rating 4 - Poor. 33 out of 887 reviews
Rating 2 - Terrible. 13 out of 887 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Bridget

Stayed 2 nights in Jan 2026

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities
The staff went out of their way to be helpful.
Stayed 4 nights in Jan 2026

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice room, restaurants on site and convenient to Cleveland Clinic! Highly recommended!
Stayed 5 nights in Jan 2026

8/10 Good

Candace

Stayed 1 night in Jan 2026

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities
By all means, stay at the club level.
Stayed 4 nights in Nov 2025

8/10 Good

CATALINA

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Normal
Stayed 6 nights in Jan 2026

10/10 Excellent

Dr. Matt

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great bar and restaurant. Super convenient to CC
Stayed 1 night in Jan 2026

10/10 Excellent

Edward, Cave Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Great check in clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Very
Stayed 2 nights in Jan 2026

10/10 Excellent

Kimberly

Stayed 1 night in Dec 2025

10/10 Excellent

Kathryn

Stayed 1 night in Dec 2025

10/10 Excellent

Barbara

Business traveler
Liked: Cleanliness, staff & service, amenities
Close to Cleveland Clinic Hospital
Stayed 1 night in Dec 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
I reported that the electrical socket on the bedside table needed to be replace and they took the info and entered it at the time of checkout. Room excellent otherwise. Restaruants were wonderful. Ease of access to Cleveland Clinic great. Concierge arranged for our taxi to the airport and it was excellent and on time and fair was reasonable.
Stayed 1 night in Dec 2025

10/10 Excellent

Lewis, Sisters

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staying at the hotel was a great experience. The restaurants and room service were great. The staff was very helpful and pleasant.
Stayed 4 nights in Nov 2025

10/10 Excellent

jeannette

Stayed 3 nights in Nov 2025

10/10 Excellent

Julie

Stayed 2 nights in Dec 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

jason

Stayed 1 night in Nov 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was terribly uncomfortable. Perhaps a step stool next to the bed would help!
Stayed 1 night in Nov 2025

6/10 Okay

Devin

Stayed 1 night in Nov 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the gracious and accommodating restaurant staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lara

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The suite was spotless and fully stocked.
Stayed 2 nights in Oct 2025

10/10 Excellent

Julie

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Professional and fast check in. Room was clean and comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Kermit

Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities were great. The skywalk to the Cleveland Clinic made it easy to get where I needed to go.
Stayed 2 nights in Oct 2025