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Metropolitan at The 9, Autograph Collection

4.0 star property

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Photo gallery for Metropolitan at The 9, Autograph Collection

3 bars/lounges, rooftop bar, cocktail bar
Front of property
Rooftop terrace
Building design
Room, 1 King Bed, City View | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
The current price is $187
includes taxes & fees
May 27 - May 28

Explore the area

View in a map
2017 E 9th St, Cleveland, OH, 44115
  • Place, Progressive Field
    ‪3 min walk‬
  • Place, Rocket Arena
    ‪3 min walk‬
  • Place, JACK Cleveland Casino
    ‪8 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, Multiple Beds, City View

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, City View

8.0 out of 10
Very good
(11 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

8.4 out of 10
Very good
(38 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, City View

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, City View

  • City view
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, Multiple Beds

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Room, Multiple Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Junior Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, City View (Mobility Accessible, Roll-in Shower)

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, City View (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, City View (Mobility/Hearing Access, Roll-in Shwr)

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, City View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

7.0 out of 10
Good
(4 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, City View (Mobility Accessible, Roll-in Shower)

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, City View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, City View (Mobility/Hearing Access, Roll-in Shwr)

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, City View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About this property

Metropolitan at The 9, Autograph Collection

4-star hotel in Downtown Cleveland
Along with a restaurant, this smoke-free hotel has 3 bars/lounges and a 24-hour health club. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking, and conference space. Change of towels is available on request.
Metropolitan at The 9, Autograph Collection offers 156 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. 55-inch LED televisions come with premium cable channels.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Cleveland hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wireless Internet access is complimentary. Event facilities measuring 14000 square feet (1260 square meters) include conference space. This Art Deco hotel also offers a 24-hour health club, a rooftop terrace, and gift shops/newsstands. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge.

Metropolitan at The 9, Autograph Collection is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM.
The Centro - This fine-dining restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Eden Rooftop Lounge - This rooftop bar specializes in American cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Vault - This cocktail bar specializes in Mediterranean cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open select days.
Ledger Bar - This bar serves dinner only. Open daily.
Alex Theater - Onsite restaurant. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 57 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 8 to 40 for adults and USD 8 to 40 for children
  • 3 bars/lounges
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Alex Theater
  • Eden Rooftop Lounge
  • Ledger Bar
  • The Centro
  • The Vault

Things to do

  • 24-hour health club

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 14,000 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 13 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM

Minimum check-in age: 21

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Free rollaway/extra beds

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 40.00 for adults, and USD 8.00 to 40.00 for children
  • Covered valet parking fee: USD 57.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Metropolitan 9 Autograph Collection Hotel Cleveland

Metropolitan 9 Autograph Collection Hotel

Metropolitan 9 Autograph Collection Cleveland

Metropolitan 9 Autograph Collection Hotel Cleveland

Metropolitan 9 Autograph Collection Hotel

Metropolitan 9 Autograph Collection Cleveland

Metropolitan 9 Autograph Collection

Hotel Metropolitan at The 9, Autograph Collection Cleveland

Cleveland Metropolitan at The 9, Autograph Collection Hotel

Hotel Metropolitan at The 9, Autograph Collection

Metropolitan at The 9, Autograph Collection Cleveland

Metropolitan at The 9 Autograph Collection

Metropolitan At The 9 Autograph Collection®

Metropolitan at The 9, Autograph Collection Hotel

Metropolitan at The 9, Autograph Collection Cleveland

Metropolitan at The 9, Autograph Collection Hotel Cleveland

Metropolitan at The 9, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 699 out of 1000 reviews
Rating 8 - Good. 155 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Vanessa

Stayed 1 night in Feb 2026

10/10 Excellent

Talaya

Stayed 1 night in Feb 2026

8/10 Good

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Would recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the shower was a highlight. So cool! Staff was very friendly! Definitely the best hotel experience ive ever had!
Stayed 1 night in Feb 2026

10/10 Excellent

Charles

Stayed 1 night in Feb 2026

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was accommodating, room was amazing and romantic!
Stayed 1 night in Feb 2026

10/10 Excellent

Gabrielle

Stayed 1 night in Feb 2026

2/10 Terrible

Thomas

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The staff had multiple issues accounting for charges and fees. Had to dispute room charges, after untrained staff were unable to find a resolution.
Stayed 1 night in Feb 2026

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean, comfy, fancy
Stayed 1 night in Feb 2026

10/10 Excellent

Mary-Lucile

Stayed 3 nights in Feb 2026

10/10 Excellent

Kathy, Hubbard

Stayed 1 night in Nov 2025

2/10 Terrible

Thomas

I got charged twice for the same room
Stayed 1 night in Jan 2026

10/10 Excellent

Joseph

Stayed 1 night in Jan 2026

10/10 Excellent

Myja

Stayed 1 night in Jan 2026

8/10 Good

Jennifer

Stayed 2 nights in Jan 2026

8/10 Good

Christi

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff are all very friendly and helpful! The room was clean and as stated.
Dinner from Centro.
Stayed 1 night in Jan 2026

10/10 Excellent

Stevie

Liked: Cleanliness, staff & service, amenities
Very clean room and very friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Douglas

Traveled with group
Liked: Cleanliness, staff & service, amenities
Gorgeous hotel, wonderful rooms, delicious cocktails, and the friendliest staff. Always a wonderful experience here.
Stayed 1 night in Jan 2026

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, property conditions & facilities
amazing
Stayed 2 nights in Jan 2026

2/10 Terrible

Erica

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Saturday 12/27–12/29. Overall, I truly loved the hotel—the ambiance, design, and overall vibe were exceptional, and it is a property I would genuinely like to return to in the future. I am originally from Cleveland and travel to my hometown often, so this location is ideal. Unfortunately, there were several issues during our stay that significantly impacted our comfort and overall experience. Upon arrival, we requested additional linens for the roll-away bed and later discovered that the linens provided were dirty. We also found the couch in the room to be visibly dirty, which was both disappointing and concerning (photos attached). Additionally, the room temperature was quite cold, requiring us to request extra blankets and sheets for the roll-away bed. Despite making multiple requests, we only received part of what was needed, leaving us uncomfortable for the night. The tall floor lamp in the room was also nonfunctional, which was not a major issue but did impact our ability to work in the room. During our stay, a staff member kindly offered a $25 credit off the room to acknowledge the inconvenience; however, this credit was not applied or reflected at checkout. I also want to address an additional concern that compounded this experience. On Friday, I spoke with Jordan regarding these issues. She indicated that she could not assis me because the reservation was booked through Expedia. This response was extremely frustrating.
Stayed 2 nights in Dec 2025

6/10 Okay

Brenda

Traveled with group
Liked: Property conditions & facilities
We stayed one night and tried three of the restaurant/Bars. Front desk staff and valet were super nice. Cleanliness of bathroom in our room was below average, notified the desk and they said they would take care of it, did not happen. More than half of employees we came in contact with were efficient but not friendly. Sooo many awesome places to stay in Cleveland we would probably choose a different one next time.
Stayed 1 night in Jan 2026

2/10 Terrible

richard

Disliked: Amenities
everything was wrong literally
Stayed 1 night in Jan 2026

10/10 Excellent

Vakeeshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kanisha was so helpful. The whole front desk staff was excellent. I almost thought I was at a resort. Thank you
Stayed 1 night in Dec 2025

2/10 Terrible

Alesha

Stayed 2 nights in Jan 2026

10/10 Excellent

Thomas, Seville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel,location,amenities, and vault speakeasy
Stayed 1 night in Jan 2026