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Metropolitan at The 9, Autograph Collection

4.0 star property

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Photo gallery for Metropolitan at The 9, Autograph Collection

3 bars/lounges, rooftop bar, cocktail bar
Rooftop terrace
Lobby
3 bars/lounges, rooftop bar, cocktail bar
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pet friendly
  • Breakfast available
$187
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
2017 E 9th St, Cleveland, OH, 44115
  • Place, Progressive Field
    ‪3 min walk‬
  • Place, Rocket Arena
    ‪3 min walk‬
  • Place, Rock and Roll Hall of Fame
    ‪17 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, Multiple Beds, City View

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, City View

8.0 out of 10
Very good
(10 reviews)
  • 624 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(32 reviews)
  • 387 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 624 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, City View

  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Room, Multiple Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 387 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Junior Suite, 1 Queen Bed

  • 624 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, City View (Mobility/Hearing Access, Roll-in Shwr)

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Non Smoking, City View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

7.0 out of 10
Good
(4 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, City View (Mobility/Hearing Access, Roll-in Shwr)

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, City View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Metropolitan at The 9, Autograph Collection

4-star hotel in Downtown Cleveland
Along with a restaurant, this smoke-free hotel has 3 bars/lounges and a 24-hour health club. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking, and conference space. Change of towels is available on request.
Metropolitan at The 9, Autograph Collection offers 156 air-conditioned accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas. 55-inch LED televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wireless Internet access is complimentary. Event facilities measuring 14000 square feet (1260 square meters) include conference space. This Art Deco hotel also offers a 24-hour health club, a rooftop terrace, and gift shops/newsstands. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge.

Metropolitan at The 9, Autograph Collection is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM.
The Centro - This fine-dining restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Eden Rooftop Lounge - This rooftop bar specializes in American cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Vault - This cocktail bar specializes in Mediterranean cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open select days.
Ledger Bar - This bar serves dinner only. Open daily.
Alex Theater - Onsite restaurant. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 54 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 8 to 40 for adults and USD 8 to 40 for children
  • 3 bars/lounges
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Alex Theater
  • Eden Rooftop Lounge
  • Ledger Bar
  • The Centro
  • The Vault

Things to do

  • 24-hour health club

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 14,000 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 13 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 40.00 for adults, and USD 8.00 to 40.00 for children
  • Covered valet parking fee: USD 54.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Metropolitan 9 Autograph Collection Hotel Cleveland
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Metropolitan at The 9, Autograph Collection Hotel
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Metropolitan at The 9, Autograph Collection Hotel Cleveland

Metropolitan at The 9, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 918 reviews
Rating 8 - Good. 148 out of 918 reviews
Rating 6 - Okay. 77 out of 918 reviews
Rating 4 - Poor. 26 out of 918 reviews
Rating 2 - Terrible. 29 out of 918 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Brooke

Liked: Cleanliness, property conditions & facilities, room comfort

Disappointing anniversary trip

We had a nice experience until 5:30am. My husband and I took a short staycation for our 10 year anniversary, so we were looking forward to a night away without the kids, and a good nights sleep. We were awoken at 5:30am by beeping construction trucks that never stopped. I mean they were right outside our window. It was horrible. After we finally decided to just get up, we went to make coffee, and there’s no coffee pods in the room, so we called down to ask for coffee to be brought up, and after an hour of waiting, my husband had to go down and find coffee on his own. A VERY disappointing stay. I have no doubt they know these particular rooms are affected by the current construction, and they should either be discounted, or at the very least we should have been warned. Won’t be staying there again.
Stayed 1 night in Jul 2025

8/10 Good

George, Venice

Traveled with group
Liked: Staff & service, amenities
Staff was helpful and friendly especially the bartenders. More attention needs to be paid to cleaning. Always glasses in the hallways on our floor and some were there for more than one day. Good location to access the downtown area
Stayed 4 nights in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, great walking distance to Progressive Field.
Stayed 1 night in Jul 2025

4/10 Poor

Taylor

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Kelley, Granger

Liked: Cleanliness, property conditions & facilities
Housekeeping
Stayed 3 nights in Jul 2025

10/10 Excellent

Herman

Stayed 1 night in Jun 2025

10/10 Excellent

Cody

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, Very Clean and Unlimited amenities!
Stayed 1 night in Jul 2025

2/10 Terrible

Michael

Wish I could attach photos of the love stains all over the nasty couch, the dirty floor, candy all over floor, dirty grimey windows, was so uncomfortable we got up at 645 got our stuff and checked out wasn’t comfortable all night with how nasty the room actually was. For $400+ a night I’ll never stay here again, start yes was very friendly and nice yes. But room is what I was there for and I like a clean room. I’d pick a Hilton forsure again next time no questions asked.
Stayed 1 night in Jul 2025

8/10 Good

Lisa

Liked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Lisa

Traveled with family
Liked: Amenities, property conditions & facilities
Could be less dusty but otherwise it is a good place to stay.
Stayed 2 nights in Jul 2025

6/10 Okay

Jacqueline, Sylvania

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Exterior was beautiful. Interior was nice but loud. Floor was very noisy, but expected for a Saturday night. Room had a post vacuum hairball in the middle of the floor. Booked a room for 3 (king and a couch), but only slept 2. Not a great nights sleep. Conveniently located, but probably wouldn’t choose to stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, excellent amenities. we had a wonderful time
Stayed 1 night in Jun 2025

8/10 Good

Jesaka

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel was good. There were some cleanliness issues with the room. The sofa had brown stains along with the draperies. The bathroom had white towel strings on the glass, and the garbage from the previous occupant was not emptied. however, the staff was incredibly inviting and helpful. There are many dining options in and around the hotel valet service was quick and efficient.
Stayed 1 night in Jul 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, room comfort

C

The room with King Bed was comfortable and for the most part clean. (One ledge on nightstand electric box covered in dust). We arrived about 5 PM and AC was not working - room 78 degrees. We had to call maintenance for a repair. The AC was repaired but took a long time to get room to 71 degrees by next morning. I like the security of elevator system. If I was traveling alone I would appreciate this very much.
Stayed 1 night in Jun 2025

8/10 Good

Rachel

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
A beautiful hotel in a very convenient location for what we were in town for (baseball game). The staff were all exceptionally friendly and professional! The room wasn’t as clean as I would expect and though a pull out couch was a part of our room, there was no bedding provided for it.
Stayed 1 night in Jul 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality! Staff, property, service, all excellent!
Stayed 1 night in Jul 2025

10/10 Excellent

Brandon

Stayed 1 night in Jun 2025

4/10 Poor

Autumn

Traveled with family
Liked: Cleanliness, amenities
Our room wasn’t ready for 4 hours after checking in.
Stayed 1 night in Jun 2025

6/10 Okay

Saran

Traveled with family
Stayed 1 night in Jun 2025

10/10 Excellent

susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
From Valet greeting to departure - we could not be more pleased. Short walk to Guardians games. Fresh delicious dining options. Several bars - Vault bar in basement is historic with former bank vault doors - must see Eden bar on 12th floor has outdoor City views and covered /indoor spaces. Friendly attentive staff. Specialty drinks. Area shopping & restaurants we walk to while feeling safe. We sleep well .. Looking forward to our return!
Stayed 2 nights in Jun 2025

10/10 Excellent

Treneice

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great!
Stayed 1 night in Jun 2025

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

carey

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed that everything was in one place . It was nice to have the bars and restaurant in one area.
Stayed 1 night in Jun 2025

10/10 Excellent

Claudio

Great property
Stayed 1 night in Jun 2025