A snack bar/deli, laundry facilities, and a 24-hour front desk are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Other amenities include RV/bus/truck parking and a vending machine.
Willow Lodge Willoughby – Cleveland Mentor offers 129 accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. Beds feature pillowtop mattresses. Cable television is provided.
Bathrooms include showers. In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge.
The motel offers a snack bar/deli. Wireless Internet access is complimentary. This Willoughby motel also offers a vending machine, laundry facilities, and RV/bus/truck parking. Onsite self parking is complimentary.
Willow Lodge Willoughby – Cleveland Mentor is a smoke-free property.
Property amenities
Internet
Available in all rooms: WiFi (USD 2)
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
RV/bus/truck parking on site
Wheelchair-accessible parking available
Food and drink
Snack bar/deli
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Vending machine
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Handrails in stairways
Phone accessibility kit
Pool hoist on site
Stair-free path to entrance
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Pillowtop mattress
Bathroom
Hair dryer (on request)
Shower
Towels provided
Entertainment
TV with cable channels
More
Access via exterior corridors
Air conditioning (climate-controlled)
Free local calls
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 24 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Children and extra beds
Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for in-room wireless internet: USD 2 (rates may vary)
Pet fee: USD 24 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean@6 (Motel 6)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Made a reservation online. Once onsite, the woman at the desk seemed to have problems woth their computer system. After about 30 minutes, she hands my id back and says she doesnt have any rooms. I told her i understood and asked how they would do a refund? She said to call the morning manager and they could take care of it.
It has been several calls and being told to call back for a different manager. The last guy i spoke with said they can't give a refund. This whole situation just seems very shady and i would never recommend anyone trying to do business with them or staying there. Just an unfortunate chain of events ending up with with me losing money on a situation that wasn't my fault.
STAY AWAY! We arrived at 1 am tired as dogs with a baby and that's when the horror began: undescribable smell, stained sheets, lady at the front desk who is extremely rude and looked like I was scared to take the room key from her. Of course we didn't stay, so far no refund! We were called a "n..er" word by a man who broke a fight with his wife on the hallway and our baby was shaking- she was that scared! What a nightmare!
Came in late and staff was dirty and couldn't speak up. Staff was rude to folks and not welcoming. Office was more like checking into a jail than a motel.
Lobby was a mess and hard to find.
It was a "cheap" place to sleep, but did not inspire confidence that it was safe or clean.
There's hair everywhere in the bathroom, bed, floor and etc. There was only one clean towel and rag, everything else was dirty.
The reason I'm giving any stars at all is only because I'm just thankful to have one clean pillow and a roof over my head.
They're renovating the place but it is nice. Great for the money. Just no extras, no swimming pool, no breakfast. They do have coffee. It's an older hotel they're trying to fix up. I would definitely stay there again
brian
Stayed 1 night in Jun 2025
8/10 Good
Linda
Traveled with partner
Jun 28, 2025
The property is going through repairs and renovation. The exterior is being worked on, and the lobby clearly still needs an upgrade, however what really counts is the room. Our room was great. Fresh paint, new floors, comfortable bed and pillows, and clean bathroom. Really, that’s what counts. Great price and value. I recommend this one and will return.
Stayed there a few times always clean inside room hallways do have an odor but it doesnt smell in actual room i appreciate that they don’t require a deposit and there’s always availability.