Quality Inn and Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn and Suites

In-room safe, desk, soundproofing, free WiFi
Exterior
Free buffet breakfast
Lobby
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
23303 Oakwood Commons Dr, Oakwood Village, OH, 44146
  • Cuyahoga Valley National Park
    4 min drive
  • McDonald's
    2 min walk
  • Warrensville Station (Blue Line)
    12 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    26 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Inn and Suites

Oakwood Village hotel close to MGM Northfield Park
Along with an indoor pool, this hotel has a snack bar/deli and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
Quality Inn and Suites offers 60 accommodations with safes and complimentary newspapers. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
The hotel offers a snack bar/deli. A complimentary breakfast is offered. Wired and wireless Internet access is complimentary. A business center is on site. This business-friendly hotel also offers an indoor pool, laundry facilities, and express check-in. Onsite self parking is complimentary.

Quality Inn and Suites has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Hotel Oakwood Village
Holiday Inn Express Oakwood Village
Oakwood Village Holiday Inn Express
Holiday Inn Express Cleveland Oakwood Village Ohio
Holiday Inn Oakwood Village
Oakwood Village Holiday Inn
Quality Inn Oakwood Village
Quality Oakwood Village
Quality Inn and Suites Hotel
Quality Inn and Suites Oakwood Village
Quality Inn and Suites Hotel Oakwood Village

Quality Inn and Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 146 out of 646 reviews" "
Rating 8 - Good. 174 out of 646 reviews" "
Rating 6 - Okay. 113 out of 646 reviews" "
Rating 4 - Poor. 100 out of 646 reviews" "
Rating 2 - Terrible. 113 out of 646 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Cornelius

Liked: Cleanliness, staff & service
Great place to stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great place to stay
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Thomas

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
One room was trashed, filthy but they did take c a re of it
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So clean
I travel alot, the room i stayednin was so clean, staff very friendly, very quiet place
Stayed 2 nights in Sep 2024

4/10 Poor

Joan

Disliked: Cleanliness, amenities, property conditions & facilities
The front entrance area was fine. The hallway carpet to the room was disgusting. The floors in the room were gross and sticky. The bathroom door wouldn't close. The handle fell of the door. The walls were falling apart. The faucet dripped. There were hardly any outlet plugs. The one behind the bed didn't have an outlet cover. The only thing that seemed fine were the sheets. I was too tired to check the mattress for bed bugs. The breakfast selection was average. It seems like they were trying to hide the past but it was maybe worth half the price charged. I am surprised you offer this as a location.
Stayed 1 night in Sep 2024

2/10 Terrible

Zulfiqar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you are cautious about cleanliness tidiness, hygiene, then that is certainly not your place to stay. Whether you are traveling with family or for a business. Although the breakfast was included in my stay but I avoid all stuff made out of their kitchen. The room floors were sticky. The towels we're dirty and had staines on it.
Stayed 2 nights in Sep 2024

10/10 Excellent

MARY, CORTLAND

Liked: Cleanliness, staff & service, property conditions & facilities
close to sam's and reasonable price
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Stayed 1 night in Sep 2024

10/10 Excellent

Willie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay. Barely in the room except to sleep. Was quiet which was nice. Don't think the occupancy was high though.
Stayed 1 night in Sep 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
When i booked it never said anything about a pool. Had a nice selection of snacks and drinks inside available for purchase. Very friendly staff would definitely stay again.
Stayed 1 night in Aug 2024

8/10 Good

Doug

Comfortable beds
Stayed 1 night in Aug 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet comfortable
Stayed 2 nights in Aug 2024

4/10 Poor

Ramica

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is horrble! Its run down. Terrible water pressure and ants were all over the free breakfast. Dont stay here!
Stayed 1 night in Aug 2024

4/10 Poor

Kassey

Traveled with family
Disliked: Cleanliness, amenities
Very out dated, needs a complete upgrade
Stayed 1 night in Aug 2024

2/10 Terrible

Clay

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe area, rundown and needs a lot of attention.
Stayed 1 night in Aug 2024

2/10 Terrible

Haley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is very poorly kept. Our mattress was DISGUSTING. Has bodily fluid staining all over it that they just covered up and underneath the mattress protector they had thin blue plastic covering a WET STAIN.
Stayed 1 night in Aug 2024

2/10 Terrible

Allen

Cockroaches!
Stayed 1 night in Aug 2024

2/10 Terrible

Allen

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Cockroaches in room 223.
Stayed 2 nights in Aug 2024

6/10 Okay

Jaclyn

Liked: Cleanliness
Stayed 1 night in Apr 2024

6/10 Okay

Derrick

Traveled with family
Liked: Staff & service, amenities
The property is very fair and comfortable. They are remodeling some areas of the hotel. The rooms are spacious and it appears they have slowly made improvements to modernize the rooms. The rooms are actually good. The downfall is that the floors are a bit dirty in the rooms, but it's tile floor so wear sandals and you'll be fine. The linens were clean, the beds relatively comfortable, and the bathroom are large. All in all, a decent room for the price. The staff is very friendly, so don't give them a hard time about the improvements being made. This is clearly a family owned property, so i imagine making improvements well take time.
Stayed 1 night in Aug 2024

4/10 Poor

Abbie

Traveled with family
Disliked: Amenities, property conditions & facilities
The beds were not queen, they were the same size as my daughters full size bed at home. Breakfast was definitely not a full breakfast like we thought it would be. The pool was not heated, it was warm in the area but the pool was super cold. There were hardly any towels in the pool area. The staff were very friendly, checkin in and out went quickly. I expected a little more from the room for how much i paid. Next time i will pay the additional 20 a night to stay at the Hampton.
Stayed 2 nights in Aug 2024