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Ramada by Wyndham Cleveland Independence

3.5 star property

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Photo gallery for Ramada by Wyndham Cleveland Independence

Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes
Banquet hall
Pillowtop beds, in-room safe, desk, blackout drapes
Exterior
Interior

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Free WiFi
$75
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
5300 Rockside Road, Independence, OH, 44131
  • Place, Rocket Arena
    ‪12 min drive‬
  • Place, Huntington Bank Field
    ‪13 min drive‬
  • Place, Rock and Roll Hall of Fame
    ‪14 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, blackout drapes

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, blackout drapes

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

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About this property

Ramada by Wyndham Cleveland Independence

Independence hotel close to Cuyahoga Valley National Park
Along with an indoor pool, this smoke-free hotel has a 24-hour business center and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, a 24-hour front desk, and a computer station. Housekeeping is available on request.
Ramada by Wyndham Cleveland Independence offers 178 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with cable channels.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 10211 square feet (949 square meters) include conference space. This business-friendly hotel also offers an indoor pool, gift shops/newsstands, and a garden. Onsite self parking is complimentary.

Ramada by Wyndham Cleveland Independence is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 10,211 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Crowne Plaza
Crowne Plaza Cleveland
Crowne Plaza Cleveland Hotel
Crowne Plaza Cleveland Hotel Independence South
Crowne Plaza Cleveland South Independence
Crowne Plaza Independence South
Crowne Plaza Hotel Cleveland South - Independence Ohio
Crowne Plaza Cleveland South Independence Hotel
Crowne Plaza Cleveland South Independence
Ramada by Wyndham Cleveland Independence Hotel
Ramada by Wyndham Cleveland Independence Independence
Ramada by Wyndham Cleveland Independence Hotel Independence

Reviews

Ramada by Wyndham Cleveland Independence Reviews

5.2

5.2/10

Cleanliness

6.0/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

5.4/10

Eco-friendliness
Rating 10 - Excellent. 151 out of 921 reviews
Rating 8 - Good. 106 out of 921 reviews
Rating 6 - Okay. 147 out of 921 reviews
Rating 4 - Poor. 195 out of 921 reviews
Rating 2 - Terrible. 322 out of 921 reviews

Reviews

10/10 Excellent

Candace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good place to stay I had no issues
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You get what you pay for.

Staff was friendly, building was very poor.
Stayed 2 nights in Jul 2025

2/10 Terrible

Joshua

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

6/10 Okay

Diana

Traveled with group
Disliked: Amenities, property conditions & facilities
Hotel needs a lot of maintenance…inside and out… looked under staffed . The room was ok but not great.. needs some remodeling… Not what I was expecting under the name of Ramada!!
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Dorimar

Traveled with family and small children, Business traveler
Liked: Amenities
Disliked: Staff & service
Front desk staff needs to be more aware and respectful of customers time. They were more busy gossiping and talking amongst each other instead of answering phone calls or assisting customers in person. I found it unprofessional. Room above me had toilet running all night long so I couldn't sleep. And hallways smelled of cigarettes and marijuana. Elevator didnt have pleasant smell either. Breakfast was inconvenient because there were NO SPOONS and there wasnt enough milk or orange juice or much of anything FOR all the guests.
Stayed 2 nights in Jul 2025

4/10 Poor

Michael

Stayed 2 nights in Jul 2025

6/10 Okay

Lisa

Traveled with family
Disliked: Amenities
There was no phone or microwave in our room. The pool hours were 12 noon to 9PM and we had to go get someone to open the pool after noon. Their was garbage all over our the grounds.
Stayed 2 nights in Jul 2025

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife had breathing problems and she couldn’t breathe and would not give us a refund I will never do this again and you guys told us you would make it right and give us a room for a night
Stayed 2 nights in Jul 2025

2/10 Terrible

Charles

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run Away

Run away - Ramada should remove there name from this property - worst have stayed at in 30 years. Dirty and run down everywhere
Stayed 1 night in Jul 2025

2/10 Terrible

DONALD, KERSEY

Disliked: Amenities
Old run down hotel. The hot tub was broken. Only good thing was the shower…
Stayed 1 night in Jul 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Monequer

Business traveler
It’s okay
Stayed 1 night in Jun 2025

4/10 Poor

Joseph

Traveled with group
Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

4/10 Poor

Carl

No towels in room and stood in ankle high water while showering
Stayed 2 nights in Jul 2025

2/10 Terrible

Mariela

Stayed 1 night in Jul 2025

6/10 Okay

Val

Stayed 1 night in Jul 2025

6/10 Okay

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Dana

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Angela

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY AT THIS HOTEL

This by far was the most horrible hotel I've stayed at in my lifetime. It took me an hour to check because every key given did not work. I was supposed to have access to the door by the handicapped parking spot, but it didn't work. I had to get replacement keys for the 1st and 2nd day b/c they didn't work. I was not told how to navigate the hotel. You had to go through different doors and floors to get to the room vs getting to the hotel lobby. I had to walk up a hill and down the stairs from my parking spot to get to my room. When I tried to reach a manager Several Times, there was none available. Then when one was available, she conveniently left when we tried to call her back. Look at the pictures below to see the condition of the room. And it had an awful smell. They changed my room once. It was supposed to be for easier access and it wasn't. I had to ask other hotel guests how to get to the lobby from my hotel room and vice versa. Look at the pictures below. The hotel manager offered me a discount, but when the agent from Hotels.com called her, she left. I literally walked to my room and it that time, I was told she left. They gave me used bottles of lotion and other issues in the hotel room. Horrible experience. Horrible. Rust in the tub, holes in the wall, torn currents that I couldn't close all the way. I still have not received my discount.
Stayed 3 nights in Jul 2025

4/10 Poor

Christine

Disliked: Property conditions & facilities
The sheets had stains and the bathroom floors were dirty and the shower curtain dirty and had a mildew smell .
Stayed 1 night in Jul 2025

4/10 Poor

Michael

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The shower has rust in it. The breakfast was a joke. NOT worth the money we paid at all!
Stayed 1 night in Jul 2025

2/10 Terrible

Joseph

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is a motel not hotel

The hotel or I’ll call it motel was dirty smellly and just rude the service was terrible no room service I was there for 3 days no fresh towels hole in dry wall ceiling falling just terrible
Stayed 3 nights in Jul 2025

2/10 Terrible

Susan

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty. The bed was terrible. The mattress sunk significantly in the middle. There was garbage everywhere. It was very musty smelling. The vent in the bathroom was caked in dust/dirt. The curtains were falling off of the rod. The ventilation system took hours to cool the room and it sounded like a jet.
It’s July.
Stayed 1 night in Jul 2025