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Red Roof Inn Cleveland - Mentor/ Willoughby

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Red Roof Inn Cleveland - Mentor/ Willoughby

Exterior
Standard Room, 2 Double Beds (Smoke Free) | In-room safe, desk, blackout drapes, free WiFi
Exterior
Cafe
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
4166 State Route 306, Willoughby, OH, 44094
  • Historic Kirtland
    ‪2 min drive‬
  • Chagrin River
    ‪2 min drive‬
  • James Garfield National Historic Site
    ‪5 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free) | In-room safe, desk, blackout drapes, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Smoke Free)

Standard Room, 2 Double Beds (Smoke Free) | In-room safe, desk, blackout drapes, free WiFi

Standard Room, 2 Double Beds (Smoke Free)

  • 216 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, desk, blackout drapes, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free) | In-room safe, desk, blackout drapes, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, desk, blackout drapes, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free) | In-room safe, desk, blackout drapes, free WiFi

Standard Room, 1 King Bed (Smoke Free)

  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Super 8 by Wyndham Mentor/Cleveland Area

Pet friendly
Parking included
Free WiFi
Air conditioning
3.6 out of 5, Good, (864)
The price is $61
per night
$71 total
includes taxes & fees
Feb 5 - Feb 6
Super 8 by Wyndham Mentor/Cleveland Area

About this property

Red Roof Inn Cleveland - Mentor/ Willoughby

Willoughby hotel with free self parking
Along with coffee/tea in a common area, this smoke-free hotel has a 24-hour front desk and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine. Weekly housekeeping is available.
Red Roof Inn Cleveland - Mentor/ Willoughby offers 108 accommodations with laptop-compatible safes and complimentary toiletries. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Red Roof Inn Cleveland - Mentor/ Willoughby features a vending machine, coffee/tea in a common area, and a front-desk safe. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Red Roof Inn Cleveland - Mentor/ Willoughby is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.46 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Cleveland - Mentor/ Willoughby Hotel
Red Roof Inn Cleveland Hotel Willoughby East
Red Roof Inn Cleveland East - Willoughby Ohio
Red Roof Inn Willoughby Hotel Willoughby
Willoughby Red Roof Inn
Red Roof Inn Cleveland East Willoughby Hotel
Red Roof Inn Cleveland - Mentor/ Willoughby Willoughby
Red Roof Inn Cleveland - Mentor/ Willoughby Hotel Willoughby

Red Roof Inn Cleveland - Mentor/ Willoughby Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 351 out of 1001 reviews" "
Rating 8 - Good. 296 out of 1001 reviews" "
Rating 6 - Okay. 162 out of 1001 reviews" "
Rating 4 - Poor. 90 out of 1001 reviews" "
Rating 2 - Terrible. 102 out of 1001 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Jacklyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Lisa

Liked: Staff & service
Disliked: Amenities
Convenient for my needs, but nothing to rave about. Desk clerk told me my room wasn’t available due system overbooking, but she’d upgrade me….except system wouldn’t allow her to do that so she gave me someone else’s room and they would work on it…..I got what I paid for, but wonder about booking RR again
Stayed 1 night in Oct 2024

6/10 Okay

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
An old mattress that had been badly misshapen over time.
Stayed 1 night in Oct 2024

6/10 Okay

Nikita

Disliked: Cleanliness
I had to switch rooms because the bed was covered in hair - seemingly both human and animal. The woman who moved me was very apologetic. In the morning, when I asked for a noon checkout, I was told that it would be $30. I'd never heard of such a thing. When i asked the front desk clerk, "Is it really thirty dollars for one hour?" He hung up the phone. Also, the rooms are shockingly small & the air conditioner kept going out. I had to get up 2-3 times in the middle of the night to fidget with it. I doubt I'd stay here again.
Stayed 1 night in Oct 2024

6/10 Okay

James

Traveled with family
Liked: Staff & service
Pretty average property in need of some TLC but served the purpose of a room to sleep in. The bed mattress felt like it was about twenty years old. The room was on the dark side even with the lights on. The tub/shower combination was in need of renovation. Funny smell when entering the room but not overpowering. Next door neighbor’s door was really squeaky especially when they were leaving early in the morning and going into and out of their room. Upside was it was very inexpensive and close to the places we wanted to go. We felt pretty safe there especially with other guests in the area. Checking in was really quick and easy.
Stayed 3 nights in Oct 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy stay
We have been very pleased every time we have stayed here. Welcoming pleasant staff. The room was clean!!! The TV worked good!! Quiet which is wonderful.
Stayed 1 night in Oct 2024

4/10 Poor

brian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs updating and not clean enough for us. Also, killed a few spiders and bugs
Stayed 1 night in Oct 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for a one night stop over!
Stayed 1 night in Oct 2024

10/10 Excellent

Emmalee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

David

Traveled with partner
Liked: Staff & service
Very outdated. Key cards didn't work right even after being replaced. No extra toilet roll. Fortunately we only spent one night and didn't need it. Never stayed in a place where there wasn't an extra roll in the room.
Stayed 1 night in Oct 2024

4/10 Poor

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very stale, mold/mildew smell in the entire room.
Stayed 1 night in Sep 2024

2/10 Terrible

E

Business traveler
Disliked: Cleanliness, property conditions & facilities
The hotel looks clean but the bed was full of bedbugs and there were cockroaches in the room.
Stayed 1 night in Sep 2024

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's ok
Not up to the same standards as other Red Roof Inns we've stayed at. Chargers a premium for refrigerator and microwave.
Stayed 1 night in Sep 2024

6/10 Okay

Shannon Marie

Traveled with family
Liked: Cleanliness, staff & service
Older property that was redone. It was clean.
Stayed 1 night in Sep 2024

8/10 Good

Fisnik

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Sep 2024

10/10 Excellent

Fisnik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

2/10 Terrible

Joe

Business traveler
Disliked: Staff & service
They sold me rooms they didn’t have and refused to initiate a refund when the rooms were unavailable. They instead made it my problem to fix. Be weary.
Stayed 1 night in Oct 2024

10/10 Excellent

Clay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before. The location was great for the wedding we were attending. Close to I-90. Access to I-90 from the hotel is a bit weird because of a concrete island at the end of the driveway. There is no breakfast but there is a Sheetz across the road that does made-to-order food.
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Gloria

The rooms are not clean, restroom never been clean, when you take a shower the water doesn’t drain.
Stayed 2 nights in Sep 2024

8/10 Good

Gluchov

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 3 nights in Sep 2024

10/10 Excellent

Erwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and the staff was friendly and helpful.
Stayed 1 night in Sep 2024

2/10 Terrible

Charlaine

Stayed 3 nights in Aug 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
it was clean,quite. arrived around 7:30 left at 6:30. bed good price good
Stayed 1 night in Sep 2024

2/10 Terrible

Adam

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024