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Red Roof Inn Cleveland - Mentor/ Willoughby

2.0 star property

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Photo gallery for Red Roof Inn Cleveland - Mentor/ Willoughby

Exterior
Standard Room, 2 Double Beds (Smoke Free) | In-room safe, desk, blackout drapes, free WiFi
Exterior
Lobby
Cafe

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
4166 State Route 306, Willoughby, OH, 44094
  • Historic Kirtland
    ‪2 min drive‬
  • Lake Metroparks Farmpark
    ‪12 min drive‬
  • The Holden Arboretum
    ‪18 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪46 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free) | In-room safe, desk, blackout drapes, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Smoke Free)

Standard Room, 2 Double Beds (Smoke Free) | In-room safe, desk, blackout drapes, free WiFi

Standard Room, 2 Double Beds (Smoke Free)

7.0 out of 10
Good
(52 reviews)
  • 216 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, desk, blackout drapes, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free) | In-room safe, desk, blackout drapes, free WiFi

Superior Room, 1 King Bed (Smoke Free)

9.0 out of 10
Wonderful
(24 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, desk, blackout drapes, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free) | In-room safe, desk, blackout drapes, free WiFi

Standard Room, 1 King Bed (Smoke Free)

7.4 out of 10
Good
(64 reviews)
  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn Cleveland - Mentor/ Willoughby

Willoughby hotel with free self parking
Along with coffee/tea in a common area, this smoke-free hotel has a 24-hour front desk and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine. Weekly housekeeping is available.
Red Roof Inn Cleveland - Mentor/ Willoughby offers 108 accommodations with laptop-compatible safes and complimentary toiletries. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Red Roof Inn Cleveland - Mentor/ Willoughby features a vending machine, coffee/tea in a common area, and a front-desk safe. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Red Roof Inn Cleveland - Mentor/ Willoughby is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Built in 1980
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.46 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Cleveland - Mentor/ Willoughby Hotel
Red Roof Inn Cleveland Hotel Willoughby East
Red Roof Inn Cleveland East - Willoughby Ohio
Red Roof Inn Willoughby Hotel Willoughby
Willoughby Red Roof Inn
Red Roof Inn Cleveland East Willoughby Hotel
Red Roof Inn Cleveland - Mentor/ Willoughby Willoughby
Red Roof Inn Cleveland - Mentor/ Willoughby Hotel Willoughby

Red Roof Inn Cleveland - Mentor/ Willoughby Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 355 out of 1021 reviews
Rating 8 - Good. 261 out of 1021 reviews
Rating 6 - Okay. 178 out of 1021 reviews
Rating 4 - Poor. 106 out of 1021 reviews
Rating 2 - Terrible. 121 out of 1021 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Value
Stayed 1 night in Apr 2025

8/10 Good

Claudio

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent for a night. Extremely kind and helpful staff!
Stayed 1 night in Apr 2025

8/10 Good

David

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was marred by another guest who started his car outside our room at about 6:45am. I guess he was warming his car even thou it was at least in the 60s. He het it run over 15 minutes,
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

richard

Liked: Cleanliness, room comfort
Front desk was kind of helpful?
Stayed 1 night in Apr 2025

2/10 Terrible

Chris

Stayed 4 nights in Apr 2025

6/10 Okay

Sikina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t clean my room
Stayed 2 nights in Apr 2025

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disaster

What a run down disaster. We left shortly after arrival, and drove back to Cleveland in order to get a room we could like.
Stayed 1 night in Apr 2025

10/10 Excellent

Felix De

Traveled with family
I recommend it to everybody..
Stayed 1 night in Apr 2025

2/10 Terrible

Lesley

Stayed 3 nights in Apr 2025

6/10 Okay

Charles

Stayed 1 night in Apr 2025

4/10 Poor

Terry

Disliked: Cleanliness, property conditions & facilities, room comfort

Not very clean or comfortable.

The room was not very clean. The front staff helped try to find us another room.
Stayed 1 night in Apr 2025

4/10 Poor

Kristin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Tim

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had trouble when we arrived because the staff member couldn't find the reservation we made through Expedia. She was not very helpful and basically just told my husband "well, it's not here" leaving him to figure it out. Another more helpful staff member finally found the reservation. We reserved one room for two nights and a second room for one night only when the rest of our party arrived. The first room was not great, but it was OK according to those who stayed there. The second room was unpleasant. The bed was fairly comfortable, but the floor seemed unclean. I wouldn't walk barefoot on it because I didn't want to walk on that floor and then put dirty feet in the bed. The tub faucet was rusted and in need of replacement. The bathroom door had a dent in it as if someone had punched it or banged their head on it while sitting on the toilet. The room smelled like wet dog, but it seemed to improve overnight so the smell was mostly limited to the bathroom area. The smoke alarm went off several times in the early morning. When my husband mentioned it to the staff they said they usually just tell people to take the smoke detector off the wall when that happens. That seems like a pretty unsafe and unhelpful response. It was only one night in that room, and we survived. If I had no other option, I could stay there again. However, I would definitely look elsewhere first. It was the closest hotel to our destination, but I would drive farther to stay somewhere nicer.

4/10 Poor

Thomas

The room was not too clean
Stayed 6 nights in Mar 2025

8/10 Good

Beau

Stayed 1 night in Apr 2025

2/10 Terrible

Laurie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Cynthia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It seemed to be a nice area co.pared to other Red Roofs i have stayed at. Very quiet which i loved. Great fast service. Seemed clean. No smoke smell.
Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Stayed 1 night in Mar 2025

6/10 Okay

Gregory

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Fisnik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Fisnik

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
Staff is great and makes me feel at home everytime, appreciate all the efforts made to make my stay possible whenever I’m there! Another great say!!
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Stayed 1 night in Mar 2025

4/10 Poor

Rebecca

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The place is falling apart. the room was missing items that a standard room should have had.
Stayed 1 night in Mar 2025