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Hotel Cleveland, Autograph Collection

4.0 star property

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View from property
Exterior
Meeting facility
Lobby
Breakfast served

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Air conditioning

Explore the area

Map
24 Public Sq, Cleveland, OH, 44113
  • Public Square
    ‪1 min walk‬
  • JACK Cleveland Casino
    ‪2 min walk‬
  • Cleveland Arcade
    ‪4 min walk‬
  • Cleveland, OH (BKL-Burke Lakefront)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 274 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Tub)

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Hearing Accessible)

  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom, Non Smoking

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • 274 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Non Smoking

  • 185 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 949 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom, Non Smoking

  • 428 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 950 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 273 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 950 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Regency Cleveland At The Arcade

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1007)
The price is $310
per night
$364 total
includes taxes & fees
Mar 8 - Mar 9
Hyatt Regency Cleveland At The Arcade

About this property

Hotel Cleveland, Autograph Collection

Cleveland hotel connected to a shopping center, steps from JACK Cleveland Casino
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, conference space, and a 24-hour front desk are onsite. Housekeeping is available on request.
Hotel Cleveland, Autograph Collection offers 491 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 58608 square feet (5445 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and express check-out. Onsite parking is available (surcharge).

Hotel Cleveland, Autograph Collection is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mowrey's - This restaurant serves breakfast only.
Maker - This lobby lounge specializes in American cuisine and serves dinner and light fare. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 13.95 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 45 per day; includes in/out privileges)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Maker
  • Mowrey's

Things to do

  • Gym

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 58,608 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15.00 to 25.00 for adults, and USD 10.00 to 20.00 for children
  • Fee for in-room wireless internet: USD 13.95 per day (rates may vary)
  • Self parking fee: USD 45 per day (in/out privileges)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Early check-in fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Hotel
Cleveland Hotel Renaissance
Cleveland Renaissance
Cleveland Renaissance Hotel
Hotel Cleveland
Hotel Renaissance Cleveland
Renaissance Cleveland
Renaissance Cleveland Hotel
Renaissance Hotel Cleveland
Renaissance Cleveland Hotel Ohio
Renaissance Cleveland Hotel
Hotel Cleveland Autograph Collection
Hotel Cleveland, Autograph Collection Hotel
Hotel Cleveland, Autograph Collection Cleveland
Hotel Cleveland, Autograph Collection Hotel Cleveland

Hotel Cleveland, Autograph Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 416 out of 1006 reviews
Rating 8 - Good. 250 out of 1006 reviews
Rating 6 - Okay. 155 out of 1006 reviews
Rating 4 - Poor. 94 out of 1006 reviews
Rating 2 - Terrible. 91 out of 1006 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff are all nice
Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Maria

Stayed 1 night in Oct 2024

10/10 Excellent

CHERILYN

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

8/10 Good

Samantha, Grove City

Liked: Staff & service, property conditions & facilities
Had a great weekend. No issues with stay
Stayed 2 nights in Nov 2024

8/10 Good

CHRISTOPHER

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall rooms are small. Decent for business travel. Bar could use a better liquor list when it comes to better brands. Good for quick overnight stays. Overall staff are awesome.
Stayed 1 night in Oct 2024

10/10 Excellent

David, CHESTERFIELD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jared

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a quick trip
Stayed 1 night in Oct 2024

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Cleveland
My daughter and I had an excellent time. Thank you
Stayed 4 nights in Oct 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK. Thin walls. Hearing my neighbor all night was not great. staff were average.
Stayed 2 nights in Oct 2024

6/10 Okay

Westoney

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The property is really large and the event venues are really large. The rooms are really easy to find. I recommend using parking services though
Stayed 1 night in Oct 2024

2/10 Terrible

Kai

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service
Dirty shower, poor staffing, lazy portering, loud AC, flashing light in ceiling, very poor air quality, near a Casino with rowdy patrons. Avoid this hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Dennis

Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice and very clean. Employee checking us in didn't seem to know what he was doing and our room was not ready, which was frustrating. Room and bathroom were beautiful but shower heads were lacking and the tile floor got very slippery and, therefore, dangerous.
Stayed 1 night in Sep 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check time was to be 4:00 P.M.. We arrived at 3:45. Our room was not ready for check until after 5:00 P.M.. There was no effort to compensate my party for this inconvience
Stayed 1 night in Sep 2024

8/10 Good

Erin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel property itself was beautiful. Wonderful location relative to restaurants and where we were headed. Parking was a mess, but the valet was only slightly more than self-park and the valet workers were great! Great hotel if you're in downtown Cleveland.
Stayed 1 night in Sep 2024

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

deirdre

Stayed 1 night in Sep 2024

2/10 Terrible

Charlene

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Arrived at 3:15. Was told room was not ready, q5 minutes. An hour and a half later i demanded to speak with a manager. The event we were attending started at 7pm. It was after 5 when we go in room. Did not have time to have a dinner. Also, the threes times i check on availability (twice in person, once via phone) of my room, knowing the $591 fee was already completed the transaction, i spoke with a polite young man when a mouthy desk clerk,Ryan, said (when i asked about the wait) said "you and everbody else." The manager did get us our room. Told us to get a drink at the bar.(i and my grandson dont drink). I asked for parking to be compted. Wasnt. I have come to this hotel twice a year for about 8 years. It's a treat. But this was worst experience ever. I had worked 13 hours the night before, hadn't sowered, slept 1 hour, drove 4 and a half hours from Ashland, Ky, and made to wait over an hour and a half. I have a non refundable, (already paid for) through Hotels.com, in October and would like to cancel reservation. This experance has ruined what we have always found as a great experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024