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Residence Inn By Marriott Cleveland Downtown

3.0 star property

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Photo gallery for Residence Inn By Marriott Cleveland Downtown

Bar (on property)
Exterior
Fridge, microwave, stovetop, dishwasher
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Gym

Explore the area

Map
527 Prospect Ave E, Cleveland, OH, 44115
  • East 4th Street
    ‪1 min walk‬
  • Rocket Mortgage FieldHouse
    ‪3 min walk‬
  • Cleveland Arcade
    ‪4 min walk‬
  • Cleveland, OH (BKL-Burke Lakefront)
    ‪5 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Fireplace

Flat-screen TV

Studio, 1 King Bed with Sofa bed, Fireplace

  • 580 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Living area | Flat-screen TV

Studio, 1 King Bed with Sofa bed

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Mobility Accessible, Tub)

  • 968 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, Multiple Beds

Studio, Multiple Beds | Pillowtop beds, in-room safe, desk, laptop workspace

Studio, Multiple Beds

  • 499 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 580 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Flat-screen TV

Suite, 1 Bedroom

  • 579 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

  • 968 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 580 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Hotel Indigo Cleveland Downtown by IHG

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, (1107)
The price is $125
per night
$147 total
includes taxes & fees
Mar 3 - Mar 4
Hotel Indigo Cleveland Downtown by IHG

About this property

Residence Inn By Marriott Cleveland Downtown

3-star hotel in Downtown Cleveland
A fitness center, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
Residence Inn By Marriott Cleveland Downtown offers 175 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 5 meeting rooms. Event facilities measuring 3401 square feet (316 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Residence Inn By Marriott Cleveland Downtown is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Shopping mall

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 3,401 square feet of conference space
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 15 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 39.00 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Cleveland Downtown
Residence Inn Marriott Hotel Cleveland Downtown
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Residence Inn Marriott Hotel
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Marriott Cleveland Downtown
By Marriott Cleveland Downtown
Residence Inn By Marriott Cleveland Downtown Hotel
Residence Inn By Marriott Cleveland Downtown Cleveland
Residence Inn By Marriott Cleveland Downtown Hotel Cleveland

Residence Inn By Marriott Cleveland Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 516 out of 1003 reviews
Rating 8 - Good. 220 out of 1003 reviews
Rating 6 - Okay. 122 out of 1003 reviews
Rating 4 - Poor. 88 out of 1003 reviews
Rating 2 - Terrible. 57 out of 1003 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Marcel

Stayed 1 night in Nov 2024

10/10 Excellent

nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time! Very convenient!
Stayed 1 night in Nov 2024

4/10 Poor

Cameron

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Staff & service
Shower
Good stay, was not pleased w cleanliness of shower so we opted to shower at home.
Stayed 1 night in Nov 2024

8/10 Good

Sarah

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Several dining options within walking distance and is 2 minutes from Rocket Mortgage Field House.
Stayed 1 night in Nov 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Amber

Liked: Amenities
Beautiful and quiet
Stayed 1 night in Oct 2024

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ryan

Room size was good. Issue with high heat in the hall.
Stayed 2 nights in Oct 2024

6/10 Okay

Joseph

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Aizel

Stayed 1 night in Oct 2024

6/10 Okay

Constance

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Older property needing updates. Beds were comfortable. Kitchen area not so great. No supplies and appliances were not clean. We were there for 2 nights. Probably would not go back.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant and helpful.
Stayed 3 nights in Oct 2024

4/10 Poor

Lyndsay

Business traveler
Disliked: Property conditions & facilities
Eh. Not the best not the worst.
Lights by the bed didn’t work. Very awkward placement of furniture. Trash from previous left behind. Almost asked to change rooms but after hearing how the person at the front desk spoke to another patron, I decided to not.
Stayed 1 night in Oct 2024

8/10 Good

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an older property but well kept. It is perfect access to events at Rocket Mortgage
Stayed 2 nights in Oct 2024

8/10 Good

Steven Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Older building but in good shape. Has character.
Stayed 1 night in Oct 2024

2/10 Terrible

Sara

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sadly, our experience was horrible. At over $500 per night, I was disgusted. The room was filthy, centipede on the wall next to the bed, excessive mold in the bathroom, no remote for one of the tvs, fitted sheet wouldn’t stay on the bed, stained sheets, no sheets or pillows for the pull out couch (later got bedding but was never able to get pillows as the front desk said they had no extras), extremely creaky floors, and hair dryer from the 1980’s. The building has a lot of character but it was filthy, smelled like raw sewage, and the only elevator wasn’t working (we were on the 5th floor). The hotel also felt like a fire trap as it was a maze of hallways and corridors to our room in the far tower. Customers were lined up at the front desk complaining and demanding refunds. The hotel was sold out yet they had one person at the front desk and no additional staff to address issues (like the lack of bedding). So what was good - the morning staff in the dining room were beyond exceptional and the location was very convenient to the stadium and great restaurants. Marriott - this hotel warrants closure for a deep cleaning and remodel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
good value for money,excellent breakfast,quiet.Great location.
Stayed 9 nights in Oct 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for sports venues and restaurants.
Stayed 1 night in Oct 2024

10/10 Excellent

Terry

Nice
Stayed 1 night in Oct 2024

10/10 Excellent

JAMES

Stayed 1 night in Oct 2024

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful architecture! You can feel the history in this hotel. The rooms are huge, but a little oddly shaped and on my visits I’ve found the bathrooms can be on the smaller side. The staff is wonderful, very helpful. Be sure to take advantage of the free breakfast buffet. The woman who runs it (wish I’d caught her name) is an absolute treasure. She ensures that even regular hotel buffet fare is fresh and done well. Her warm welcome and right setting of every attendees day was exactly what was needed!
Stayed 2 nights in Oct 2024