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Residence Inn By Marriott Cleveland Downtown

3.0 star property

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Photo gallery for Residence Inn By Marriott Cleveland Downtown

Bar (on property)
Lobby
Fridge, microwave, stovetop, dishwasher
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Gym

Explore the area

Map
527 Prospect Ave E, Cleveland, OH, 44115
  • Rocket Arena
    ‪3 min walk‬
  • Progressive Field
    ‪6 min walk‬
  • Rock and Roll Hall of Fame
    ‪19 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Fireplace

Flat-screen TV

Studio, 1 King Bed with Sofa bed, Fireplace

  • 580 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Living area | Flat-screen TV

Studio, 1 King Bed with Sofa bed

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Mobility Accessible, Tub)

  • 968 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, Multiple Beds

Studio, Multiple Beds | Pillowtop beds, in-room safe, desk, laptop workspace

Studio, Multiple Beds

  • 499 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 580 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Flat-screen TV

Suite, 1 Bedroom

  • 579 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

  • 968 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 580 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn By Marriott Cleveland Downtown

3-star hotel in Downtown Cleveland
A fitness center, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
Residence Inn By Marriott Cleveland Downtown offers 175 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 5 meeting rooms. Event facilities measuring 3401 square feet (316 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Residence Inn By Marriott Cleveland Downtown is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Shopping mall

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 3,401 square feet of conference space
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 15 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 39.00 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Cleveland Downtown
Residence Inn Marriott Hotel Cleveland Downtown
Residence Inn Marriott Cleveland Downtown Hotel
Residence Inn Marriott Cleveland Downtown
Hotel Residence Inn By Marriott Cleveland Downtown Cleveland
Cleveland Residence Inn By Marriott Cleveland Downtown Hotel
Hotel Residence Inn By Marriott Cleveland Downtown
Residence Inn By Marriott Cleveland Downtown Cleveland
Residence Inn Marriott Hotel
Residence Inn Marriott
Marriott Cleveland Downtown
By Marriott Cleveland Downtown
Residence Inn By Marriott Cleveland Downtown Hotel
Residence Inn By Marriott Cleveland Downtown Cleveland
Residence Inn By Marriott Cleveland Downtown Hotel Cleveland

Residence Inn By Marriott Cleveland Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 513 out of 1003 reviews
Rating 8 - Good. 222 out of 1003 reviews
Rating 6 - Okay. 120 out of 1003 reviews
Rating 4 - Poor. 91 out of 1003 reviews
Rating 2 - Terrible. 57 out of 1003 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Time for a remodel of the rooms or sprucing up a bit. Add a restaurant.
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Stayed 1 night in Sep 2024

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Karen

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
2 bedroom suite not ready until 7pm even though check in is 4 pm. Staff very rude when speaking to us. Just wanted a few rooms for our party of six before Cavs game.
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly, knowledgeable and very helpful.
Stayed 14 nights in Dec 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Whitney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite place to stay downtown Cleveland!
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Nov 2024

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
Stayed 2 nights in Dec 2024

2/10 Terrible

Lyle

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only parking option is $42.00 plus service fees to valet park. Trying to do that and check in was a real hassle. The hotel is in a great spot downtown, but the property itself is VERY outdated and is not being properly serviced or cleaned. Heck, even the elevator lights were burnt out! Upon checking into our room, it was very nasty. Not sure who thought brown was a good color choice for room couches but they all would not pass a "Bluelight Test", having disgusting white stains on them. The shower was moldy, there were cobwebs in corners and dust everywhere and even the phone to call the front desk didn't work! We used our cell to call the desk and they changed us to another room which was better but still very dated and not well kept. We were staying there in Cleveland for a company Christmas party. It was nice being able to just walk to the House of Blues from the hotel, plus there are many food options and attractions nearby. The condition of the hotel was very disappointing, considering it is a Marriott. I truly hope they re-evaluate Management there as well as give them a bigger budget to update this place. Even without renovations, you can still keep a place clean. And the free breakfast buffet? What an absolute joke! Kids before us wiped out everything. Then a lady from the kitchen comes out telling people to smile and insert positive energy into the day, only to afterwards yell and scold the entire room loudly because someone plugged in a waffle maker! Rediculous!
Stayed 1 night in Dec 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

AVERY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean amd aqesome staff.
Stayed 1 night in Dec 2024

2/10 Terrible

Kyle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Hanna

Traveled with family
Disliked: Cleanliness
Walkable to everything downtown. Staff isn’t very welcoming. Room was spacious but had a musty smell, pullout sofa was broke, dirty and no linens in room for it…so we had to call desk to get a rollaway and linens @ 11 at night. The blanket given for rollaway was a nasty feeling, my son wouldn’t even use it. There were dishes left in the dishwasher and the shower wasn't very clean.
Stayed 1 night in Dec 2024

4/10 Poor

Thomas

Wrong room
I booked a fireplace suite and they gave me a room without a fire place all the way in the back in the Euclid Tower
Stayed 1 night in Dec 2024

10/10 Excellent

Bobby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints!
Older building but kept up well. Stayed one night for a football game, and it was a great experience. Valet is a bit costly, but I guess that’s big city for ya. Easily walkable to Browns stadium, and right across the street from the arena and casino. Plenty of restaurants/bars along the street too. Will stay again if back in town!
Stayed 1 night in Nov 2024

4/10 Poor

Nicholas

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property overall was very dirty including our room. Just so we're clear the property is old and that's okay, being dirty is not okay. The lady at the front desk was very polite during check in. There is a bar at the facility but it wasn't open. I'm not sure why you wouldn't have that open when you have a cavs game going on across the street. Very disappointing stay.
Stayed 1 night in Nov 2024

4/10 Poor

Darren

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jerold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Brittnee

Stayed 1 night in Nov 2024

8/10 Good

Deanne

Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were ver professional and helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Ruby

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2024