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Residence Inn By Marriott Cleveland Mentor

3.0 star property

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Photo gallery for Residence Inn By Marriott Cleveland Mentor

Property amenity
In-room safe, desk, laptop workspace, iron/ironing board
Seasonal outdoor pool
Exterior
39-inch LCD TV with cable channels, TV, Netflix

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Hot Tub
  • Pool
  • 24/7 front desk
$166
includes taxes & fees
Oct 28 - Oct 29

Explore the area

View in a map
5660 Emerald Ct, Mentor, OH, 44060
  • Place, Headlands Beach State Park
    ‪4 min drive‬
  • Place, Lake Erie College
    ‪5 min drive‬
  • Place, Fairport Harbor Lakefront Park Beach
    ‪7 min drive‬
  • Airport, Cleveland, OH (BKL-Burke Lakefront)
    ‪32 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 438 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Fireplace

Suite, 2 Bedrooms, Non Smoking, Fireplace | Living area | 39-inch LCD TV with cable channels, TV, Netflix

Suite, 2 Bedrooms, Non Smoking, Fireplace

  • 600 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 438 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility Accessible, Roll-In Shower)

Hair dryer

Suite, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Non Smoking (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Double Bed, Non Smoking (Hearing Accessible)

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

39-inch LCD TV with cable channels, TV, Netflix

Studio, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(34 reviews)
  • 438 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

39-inch LCD TV with cable channels, TV, Netflix

Suite, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 600 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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About this property

Residence Inn By Marriott Cleveland Mentor

3-star Mentor hotel with in-room kitchens
Along with a fitness center, this smoke-free hotel has a hot tub and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available on request.
Residence Inn By Marriott Cleveland Mentor offers 96 accommodations with safes and coffee/tea makers. 39-inch LCD televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

In addition to a seasonal outdoor pool, Residence Inn By Marriott Cleveland Mentor provides a hot tub and a fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a business center and meeting rooms. A complimentary breakfast is offered each morning. This business-friendly hotel also offers coffee/tea in a common area, a fireplace in the lobby, and laundry facilities. Complimentary self parking is available on site.

Residence Inn By Marriott Cleveland Mentor is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
A complimentary grocery shopping service is offered and room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)

Entertainment

  • 39-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Room service
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 5.00 per accommodation, per day, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 5.00 per accommodation, per day plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to September
Pool access available from 8 AM to 10 PM
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Residence Inn By Marriott Cleveland Mentor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 261 out of 387 reviews
Rating 8 - Good. 81 out of 387 reviews
Rating 6 - Okay. 27 out of 387 reviews
Rating 4 - Poor. 10 out of 387 reviews
Rating 2 - Terrible. 8 out of 387 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jun 2025

8/10 Good

PAULA

Liked: Cleanliness, staff & service, property conditions & facilities
Good location nice room pool
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
It was ok. Reception was slow to get to front desk, check in was slow. She also forgot to write my room on the key envelope. The room was spacious, but there was a broken lamp and the cupboard under the sink was broken. Also there was a coffee machine and supplies. But no coffee pot.
Stayed 1 night in Jun 2025

8/10 Good

dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Shelly

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Property is old and worn. Definitely needs a thorough cleaning and update. Pullout couch in our suite was so dirty and uncomfortable to sleep on. General Manager was very kind and helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT HOSPITALITY
Stayed 2 nights in Jul 2025

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were here on a 90⁰ weekend. The pool was clean with a perfect temperature. The room was clean, breakfast average. I'd stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marina

Stayed 2 nights in Jun 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!!

Great place to stay, close enough to Cleveland, 15 minute drive to downtown. Great place, hotel lost power during the night. Made it impossible to sleep due to using a CPAP. Even with the power outage I would definitely stay at the hotel again.
Stayed 1 night in Jun 2025

10/10 Excellent

STEPHANIE

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & quiet
Stayed 1 night in Jun 2025

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the room was incredibly spacious and worth the cost. every area was clean, the staff is extremely friendly and helpful, and the free breakfast was great!
Stayed 3 nights in Jun 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless gardens looked very good room excellent breakfast was good and tables and area very clean WiFi also good
Stayed 2 nights in Jun 2025

8/10 Good

Martin, Jurupa Valley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. The only think that may be upgrade are the windows because the building is located next to a busy road and the noise goes thought the windows making it hard to sleep.
Stayed 2 nights in Jun 2025

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Joni

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay. The bed was a bit too firm for me but other than that it was a pleasant stop! Thank you!
Stayed 1 night in Jun 2025

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Sylvain

.
Stayed 1 night in May 2025

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, property conditions & facilities
Our Residence Inn Mentor stay was very comfortable. It's location is convenient for visiting Cleveland's University Circle and Kirtland's Holden Arboretum. Staff was wonderful! AND the inn allows pets which is a big help to our family.
Stayed 1 night in May 2025

10/10 Excellent

Lora Maureen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hospitality and the staff are incredible
Stayed 1 night in Apr 2025

10/10 Excellent

Zachary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and personable, zero issues at all.
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staffing is wonderful
Stayed 1 night in Mar 2025

10/10 Excellent

Steph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025