Sonesta ES Suites Cleveland Airport

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sonesta ES Suites Cleveland Airport

Studio Suite, 2 Queen Beds | Living area | 32-inch flat-screen TV with satellite channels, TV
Seasonal outdoor pool
BBQ/picnic area
Lobby sitting area
Suite, 2 Bedrooms | Iron/ironing board, free WiFi, bed sheets

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
  • Parking available
  • Housekeeping
  • Gym
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
17525 Rosbough Dr, Middleburg Heights, OH, 44130
  • Southwest General Health Center
    ‪18 min walk‬
  • Baldwin Wallace College
    ‪3 min drive‬
  • I-X Center
    ‪7 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪10 min drive‬

Room options

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

  • Sleeps 3
  • 1 Queen Bed

Studio Suite, 1 King Bed

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

  • 700 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • Sleeps 3
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing, Shower)

  • Sleeps 3
  • 1 Queen Bed

Studio Suite, 2 Queen Beds

  • 549 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Sonesta ES Suites Cleveland Airport

Middleburg Heights hotel with in-room kitchens
A fitness center, a seasonal outdoor pool, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities. Housekeeping is available on request.
Sonesta ES Suites Cleveland Airport offers 158 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with premium satellite channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sonesta ES Suites Cleveland Airport features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wired and wireless Internet access. A business center is on site. Event facilities measuring 549 square feet (51 square meters) include conference space. This Middleburg Heights hotel also offers barbecue grills, a garden, and a picnic area. Complimentary self parking is available on site, along with a car charging station.

Sonesta ES Suites Cleveland Airport is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Extended parking on site (USD 40 per week)
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 549 square feet of conference space
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 500 per accommodation, per stay

We have included all charges provided to us by the property.

The listed deposit applies to Suite, 2 Bedrooms bookings. The general deposit is USD 250 per stay for Studio Suite, 1 King Bed and Studio Suite, 2 Queen Beds.

Optional extras

  • Extended parking fee: USD 40.00 per week
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to August

Property is also known as

Residence Inn Cleveland Airport
Residence Inn Marriott Cleveland Airport
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Sonesta ES Suites Cleveland Airport Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 325 out of 1002 reviews" "
Rating 8 - Good. 221 out of 1002 reviews" "
Rating 6 - Okay. 161 out of 1002 reviews" "
Rating 4 - Poor. 124 out of 1002 reviews" "
Rating 2 - Terrible. 171 out of 1002 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Suji

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Electric induction was broken. No cooking. No spoon and no fork. Bathroom sink : water built up and clogging. I complaint to staff, the only said to me “I’m sorry”. No intervention and no further action. No refund money. I won’t recommend this hotel. I used to stay for a long time but I won’t recommend for anyone. Terrible service.
Stayed 1 night in Oct 2024

10/10 Excellent

Sheila

Most of the electrical outlets in the apartment weren't working. The fan over the stove wouldn't shut off. The curtain sheers were tattered. Stains on the carpet next to the bed. But no issues with bathroom, kitchen, bedding or living room cleanliness. And the staff were all very pleasant.
Stayed 1 night in Oct 2024

2/10 Terrible

Tyler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
False
Stayed 4 nights in May 2024

2/10 Terrible

Marjorie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Wendy

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Matthew, Geneva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Laryn Weiser

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to everything freeway, restaurants and shopping. The unit did not have enough plates glasses, silverware and it had no pots or pans. Overall the studio was nice clean and bed comfortable. Would stay here again when I come to Cleveland.
Stayed 6 nights in Sep 2024

6/10 Okay

Kathleen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kailie

Stayed 4 nights in Sep 2024

8/10 Good

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
Rooms very clean and the bed comfy. Quiet. Didnt use any of the extras like the pool, workout room, or play yard, so cant comment on that aspect.
Stayed 4 nights in Sep 2024

4/10 Poor

Chantel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was put in a building that was conducting sleep tests. The building was ubder conatruction. The room was not the room advertised for my booking. The room smelled like pee. The bed smelled like pee. No shower curtain in the washroom. Burn holes on furniture. Scuff marks on walls, doors, made evweything feel dirty.
Stayed 1 night in Sep 2024

10/10 Excellent

Alexander

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very large room, full kitchen
Stayed 1 night in Sep 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Bed was comfortable and the staff were very helpful, but I had many broken or damaged items in my room and both the pool and the gym were out of service while I was staying. These were two of the main reasons I had booked this location. I would go back, but I would absolutely make sure that everything is up and running before I do.
Stayed 2 nights in Sep 2024

2/10 Terrible

deborah

Disliked: Cleanliness, property conditions & facilities
There needs to be a law for hotels that knowingly have rooms that have a stench of smoke. They had me sign a paper stating that if I smoke there will be a large fine and when I entered the room, it stunk of old cigarette smoke. I went back down and had them write it was already full of smoke order. I would have never booked this hotel knowing that the majority of their rooms stink of a very strong order of smoke. Also, nothing to cook with, one glass no silverware....this was advertised as a suite. They showed me other rooms, but they all stunk. My throat is still soar after spending two nights there, I opened the two windows thinking it would help and it didn't. It obviously gets into the walls, curtains, flooring etc. Shame on you Sonesta to try and blame cigerette smoke on new customers entering the property who don't even smoke. And, they knowingly make you sign a paper that you'll pay a fine if it smells of smoke. Truly disgusting!
Stayed 2 nights in Sep 2024

2/10 Terrible

Lennora, Berea

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Chad M

Disliked: Staff & service
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Not a nice room. Mattress was terrible and the toilet had a ring at the water line and appeared dirty.
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

brijesh

Stayed 1 night in Aug 2024

4/10 Poor

David

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
BIG ROOMS, NOT VERY CLEAN THOUGH. CONSTANTLY SMELT CIGARETTE SMOKE IN HALLWAY. NO MAID SERVICE UNLESS YOU ARE THERE OVER FIVE NIGHTS. IF YOU WANT CLEAN TOWELS OR BEDDING YOU HAVE TO TAKE THEM TO OFFICE AND TRAFE THEM IN. THEY GIVE YOU ONE SMALL BAR OF SOAP FOR BOTH WASHING YOUR HANDS AND SHOWERING
Stayed 3 nights in Jul 2024

6/10 Okay

Meng-yuan

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The property is old and can use some redecoration and more invigorated scrubbing to get rid of the stains and smell. On the positive side, the room is very spacious, and the common area may be fun for families.
Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Stayed 1 night in Aug 2024

6/10 Okay

Juan

Business traveler
Disliked: Cleanliness
Stain
The sheet had a large stain on it.
Stayed 1 night in Aug 2024