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Sonesta ES Suites Cleveland Westlake

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta ES Suites Cleveland Westlake

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Seasonal outdoor pool, pool umbrellas, sun loungers
BBQ/picnic area
Suite, 2 Bedrooms, Fireplace | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
50-inch Smart TV with cable channels, TV

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
30100 Clemens Rd, Westlake, OH, 44145
  • Crocker Park
    17 min walk
  • Lake Erie Nature & Science Center
    4 min drive
  • Huntington Beach
    10 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    25 min drive

Room options

View all photos for Studio Suite, 1 King Bed, Fireplace

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Fireplace

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed

  • 504 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Fireplace

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds, Fireplace

  • 548 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Fireplace (Kitchen, Mobility Shower)

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Fireplace (Kitchen, Mobility Shower)

  • 400 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Tub)

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Tub)

  • 400 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Fireplace

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Fireplace

  • 700 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Similar properties

Exterior

Wyndham Avon

Pool
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1001)
The price is $88
per night
$102 total
includes taxes & fees
Jan 2 - Jan 3
Wyndham Avon

About this property

Sonesta ES Suites Cleveland Westlake

3-star Westlake hotel with in-room kitchens
A 24-hour fitness center, a snack bar/deli, and a seasonal outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities, and express check-out. Weekly housekeeping is available.
Sonesta ES Suites Cleveland Westlake offers 104 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Beds feature pillowtop mattresses. 50-inch Smart televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sonesta ES Suites Cleveland Westlake features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. This 3-star property offers access to a meeting room and coworking spaces.

Wired and wireless Internet access is complimentary. Event facilities measuring 500 square feet (46 square meters) include conference space. This Colonial hotel also offers a terrace, barbecue grills, and tour/ticket assistance. Onsite self parking is complimentary.

Sonesta ES Suites Cleveland Westlake is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • 500 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 14 buildings
  • 2 floors
  • Banquet hall
  • Built in 1988
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 30 to August 15

Property is also known as

Residence Inn Cleveland Hotel Westlake
Sonesta ES Suites Cleveland
Residence Inn Westlake
Residence Inn Westlake Cleveland
Westlake Residence Inn
Residence Inn By Marriott Cleveland Westlake Hotel Westlake
Residence Inn By Marriott Cleveland Westlake Ohio
Residence Inn Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Hotel
Residence Inn By Marriott Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Ohio
Sonesta ES Suites Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Westlake
Sonesta ES Suites Cleveland Westlake Hotel Westlake

Sonesta ES Suites Cleveland Westlake Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 395 out of 1002 reviews" "
Rating 8 - Good. 259 out of 1002 reviews" "
Rating 6 - Okay. 155 out of 1002 reviews" "
Rating 4 - Poor. 83 out of 1002 reviews" "
Rating 2 - Terrible. 110 out of 1002 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

samuel

Very nice an clean amazing staff !!!
Stayed 2 nights in Sep 2024

6/10 Okay

Elizabeth

Traveled with family
Disliked: Staff & service, amenities
Property not kept up with regular maintenance. Front desk is not responsive.
Stayed 2 nights in Sep 2024

8/10 Good

Erik

Stayed 1 night in May 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay best part was being able to make meals
Stayed 2 nights in Aug 2024

10/10 Excellent

Antoinette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

Doug

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Generally, my stay was fine, but the couch in the room was in terrible condition and I refused to sit on it. I tried to upload it for this review but was unable to. Outside the door and the steps leading up to the room were in dire need of painting and repair
Stayed 28 nights in Jul 2024

4/10 Poor

Yvonne

Stayed 1 night in Jun 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Room
This place is nothing like it use to be...hardly no dishes and truly not clean...missing towels...and bugs..
Stayed 1 night in Aug 2024

4/10 Poor

TANNER

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

marianne

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

4/10 Poor

Matthew

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Meh…
Not enough bedding. Lobby limited availability. Coffee rarely available
Stayed 2 nights in Aug 2024

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Kari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large Rooms at a great price
Stayed here as a stop over on our way to Buffalo. Location was great (off the highway and close to eating options). Room was large and although it was a suite, it didn’t have any cups for the in room coffee maker (or any cups, plates, etc). Door was difficult to open and another guest said it was because it was “kicked in” by someone (which was unsettling). We eventually got in the room and it locked ok. Would stay again because of the location.
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Tallon

Stayed 4 nights in Jul 2024

2/10 Terrible

KELLEEN

Traveled with family
We booked this Suite 3 weeks in advance when we arrived from California we were told we could not check in until 4 PM, we came back at 4 PM and there was a big sign taped to the door saying due to a discrepancy. The lobby is shut down and please call this number… called the number for two hours straight there was no answer whatsoever This is one of the most unprofessional establishments I’ve ever dealt with in my life
Stayed 4 nights in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
I expected more
We had to switch rooms because the first the toilet was clogged and the key card would not work. After changing rooms still had issues with the key card not working much of the time. We had to ask for more towels-not enough for people booked. There was no housekeeping service. Had to take out the trash and make beds ourselves. When more towels needed had to take back the dirty ones to get clean. We needed the sofa bed but had to call for linen and make it ourselves. Had to ask for another pillow. All pillows were extremely flat.
Stayed 5 nights in Jul 2024

2/10 Terrible

Mark

Stayed 2 nights in Jul 2024

6/10 Okay

Joe

Stayed 4 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice Stay
We spent two nights while our own home was under repair, and while not the highest quality place, it was an affordable and comfortable stay. We liked being able to use the kitchen and the outdoor space (pretty little walkways, basketball court). The fireplace didn’t work, but in May we didn’t care. The pool was just being filled for the season. Great location near Crocker Park!
Stayed 2 nights in May 2024

6/10 Okay

Richard

Traveled with family
Disliked: Staff & service, property conditions & facilities
Honest Reviews Only
The exterior had some issues, like rotting looking stairs etc so i was glad we were on the first floor. When i entered the room, the first thing we noticed was all of the pillows and cushions for the sofa and chairs were all over the floor and all of the cabinets and drawers and closet doors etc were all wide open/pulled out drawers. It was really weird. I called the front office but there was no answer-even though I had just left the counter. The room itself is like the pictures just more used and not kept up that nicely. Even the dispensers in the bathroom with shampoo and body wash etc were empty. The King bed only had two horrible pillows..called up to ask for more which you have to drive to get, but they were "out" so we could only get one. They made sure to make you sign a form stating that there were no refunds before issuing a key etc. Under certain circumstances, I might stay there again but for sure my expectations were too high for this place. We stayed 3 nights.
Stayed 3 nights in Jul 2024

6/10 Okay

Todd

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms are fine but aging. There are no elevators so if you have mobility issues be sure to get on the ground floor. Workout room very limited. Easy on/off I-90 and close to major dining/shopping area.
Stayed 3 nights in May 2024

10/10 Excellent

Isa

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2024

10/10 Excellent

Said

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A1 service the assistant general manager Ameer was very helpful
Stayed 2 nights in Jun 2024