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SpringHill Suites by Marriott Cleveland Independence

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Cleveland Independence

Property amenity
Property amenity
Lobby
Pool
Suite, Multiple Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Parking included
  • Air conditioning
$169
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
6060 Rockside Place, Independence, OH, 44131
  • Place, Topgolf
    ‪9 min walk‬
  • Place, Cleveland Metroparks Zoo
    ‪9 min drive‬
  • Place, Cleveland Clinic
    ‪15 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(30 reviews)
  • 380 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds

8.6 out of 10
Excellent
(14 reviews)
  • 380 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Hearing Accessible)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, Multiple Beds (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

SpringHill Suites by Marriott Cleveland Independence

3-star Independence hotel close to Cuyahoga Valley National Park
This smoke-free hotel features a fitness center, a business center, and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. Housekeeping is available on request.
SpringHill Suites by Marriott Cleveland Independence offers 121 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. 49-inch Smart televisions come with satellite channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. This 3-star property offers access to a business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

SpringHill Suites by Marriott Cleveland Independence is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning. An additional self-serve breakfast is served daily (subject to charges).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Marriott Cleveland Independence Hotel
SpringHill Suites Marriott Cleveland Hotel
SpringHill Suites Marriott Cleveland Independence
SpringHill Suites Marriott Cleveland
SpringHill Suites by Marriott Cleveland Independence Hotel
SpringHill Suites Marriott Cleveland Independence Hotel
SpringHill Suites Marriott Cleveland Hotel
SpringHill Suites Marriott Cleveland Independence
SpringHill Suites Marriott Cleveland Hotel
Hotel SpringHill Suites by Marriott Cleveland Independence
SpringHill Suites Marriott Cleveland Independence Hotel
SpringHill Suites Marriott Cleveland Independence
SpringHill Suites Marriott Cleveland
Hotel SpringHill Suites by Marriott Cleveland Independence

Reviews

SpringHill Suites by Marriott Cleveland Independence Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 411 out of 631 reviews
Rating 8 - Good. 144 out of 631 reviews
Rating 6 - Okay. 36 out of 631 reviews
Rating 4 - Poor. 16 out of 631 reviews
Rating 2 - Terrible. 24 out of 631 reviews

Reviews

10/10 Excellent

Mark

Stayed 2 nights in Jul 2025

10/10 Excellent

Demetrius

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alfonzo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Tyler

Stayed 3 nights in Jun 2025

2/10 Terrible

Nazariy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed with my experience at this hotel. I arrived late at night around 1am, exhausted and just looking to check in. The front desk person was extremely rude and unprofessional. I presented a temporary government-issued ID from the state of Illinois, which is legally valid, but he refused to accept it and denied me check-in. He clearly lacked proper training on what constitutes valid identification. Instead of helping or offering any solutions, he was dismissive and condescending. Completely unacceptable service, especially at that hour. I will not be returning and do not recommend this place to anyone.
Stayed 3 nights in Jun 2025

10/10 Excellent

Trina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Guillermo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Kennedy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late at night, midnight. Staff were very nice. Place is clean and quite. Spacious. Bed comfortable. Clean sheets. Will use again.
Stayed 1 night in May 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Renee

Stayed 1 night in May 2025

6/10 Okay

Anne Marie

Business traveler
Liked: Staff & service
Some mold in my shower
Stayed 1 night in May 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay. Would recommend.
Stayed 1 night in Apr 2025

6/10 Okay

Shane

Traveled with family
room was very dirty
Stayed 2 nights in Apr 2025

4/10 Poor

elena

Traveled with family
Disliked: Cleanliness, staff & service

Filthy

We switched rooms three times because the bathrooms were filthy. Although an employee corroborated the lack of cleanliness, the person at the front desk was annoyed at me complaining. I never had an issue like this in my life. This hotel does not deserve the 9.4 rating, to me is a 4.9.
Stayed 1 night in Mar 2025

10/10 Excellent

Nelly

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Brandy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious and Clean

Hotel was wonderful! Room was very spacious and clean. The staff were very friendly.
Stayed 1 night in Mar 2025

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
This property has been on the continual decline since it's conception. I've stayed at this location since it was opened and have seen a drastic change in the cleanliness, staff and clientele. Weed seems to be the air freshener of America I get it. But catching the fragrance in the elevator or in the hallway just seems to be the norm at this place. The Smart thermostats are the dumbest thing to be put in any hotel. What an inconvenience it is to have to physically move to get your room temperature back where your stat was set at. Broken shower door that doesn't close, broken chair at my desk and funky looking stains on the couch. No bar or soap at the sink and dirty refrigerator. The list goes on and on and yet they charge more than the other competitive hotels. I will not book at this hotel again. I will take my business back to the home2. And outback and bonefish next door should hear what the front desk personnel negatively have to say about their business. They need to learn hospitality skills rather than voicing their opinion about food and understand some customers are limited for transportation so when they ask how the bonefish or outback is next door you should politely say I don't know or it's very popular. This hotel sucks.
Stayed 1 night in Mar 2025

10/10 Excellent

Benigno

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
have a wonderful offer a lot of suggestions places to eat
Stayed 2 nights in Feb 2025

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good one night stay. Front desk guy was super friendly. Quick check in. Only downside I would say is we were at breakfast by 8:45 and there was enough waffle batter for one waffle, lady said they weren’t putting out anymore. She said when it’s gone it’s gone. Felt that was a little rude for everyone that came after us. A lot of families figure that free breakfast into their stay and while it wasn’t an issue for us, I can see where it would be for others. Especially when other options are pretty limited. But decent safe and clean hotel. We had the multiple bed suite and it worked great for us.
Stayed 1 night in Mar 2025

10/10 Excellent

Steven, Buffalo Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Great for businesss stay.
Stayed 1 night in Feb 2025

8/10 Good

Desirae

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was close to where our sons tournament was, but we were given keys to a room that had ladders and maintenance equipment strung about. The front desk clerk apologized & made it right by quickly assigning us another room, but that one wasn't very clean, the deadbolt was broken, & a number of lamps did not work.
Stayed 1 night in Feb 2025

10/10 Excellent

Mindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. From prior to my arrival I had made a request, and I was promptly assured that my request would be taken care of, and they were. Barry, who checked us in. Was such a friendly and kind person. He went above and beyond expectations in every way, he made us feel so welcome and always asking how everything was going each day that we hao seen him. They had water bottles available for us when we arrived and also in the workout room, which was wonderful. The room was very clean and very spacious. I asked for a late check out due to flight changes due to the snowstorm, and they were able to accommodate that request. I had gone through some issues, not involved with the hotel that delayed me a little longer getting out of my room, which made me so upset because I did not want to inconvenience the hotel staff. When I went to check out, I was in tears because I felt so badly, but Shante, the front desk supervisor, for that day was absolutely so genuinely kind and comforting with her kind words. In the last few years, I have found it to be quite rare to find excellent customer service, but this hotel and their staff went above and beyond their jobs. They genuinely made sure I was happy and that my 13 year old son had everything he needed. This was not a one time occurrence, the staff was accommodating during our entire visit. I would recommend staying at this hotel to anyone visiting the area. Great management and staff!
Stayed 3 nights in Feb 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Andrew, Garfield Height

Liked: Staff & service
Dirty
Stayed 1 night in Feb 2025