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Towneplace Suites By Marriott Cleveland Westlake

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Towneplace Suites By Marriott Cleveland Westlake

Lake
Exterior
Outdoor pool
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Free daily continental breakfast

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Kitchen
  • Air conditioning

Explore the area

Map
25052 Sperry Dr, Westlake, OH, 44145
  • Bay Lanes Bowling
    4 min drive
  • Lake Erie Nature & Science Center
    5 min drive
  • Huntington Beach
    6 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    21 min drive

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Non Smoking

  • 510 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms, Non Smoking

  • 568 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • 365 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Pay movies

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 506 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 356 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 356 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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includes taxes & fees
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About this property

Towneplace Suites By Marriott Cleveland Westlake

Westlake hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Weekly housekeeping is available.
Towneplace Suites By Marriott Cleveland Westlake offers 85 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Televisions come with premium cable channels and pay movies. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Towneplace Suites By Marriott Cleveland Westlake features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Towneplace Suites By Marriott Cleveland Westlake is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 125 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Towneplace Suites Cleveland
Towneplace Suites Cleveland Westlake
Towneplace Suites Marriott Cleveland Westlake
Towneplace Suites Westlake
Towneplace Suites Marriott Cleveland Westlake Hotel
Towneplace Suites Marriott Cleveland Hotel
Towneplace Suites By Marriott Cleveland Westlake Hotel
Towneplace Suites By Marriott Cleveland Westlake Westlake
Towneplace Suites By Marriott Cleveland Westlake Hotel Westlake

Towneplace Suites By Marriott Cleveland Westlake Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 150 out of 398 reviews" "
Rating 8 - Good. 144 out of 398 reviews" "
Rating 6 - Okay. 49 out of 398 reviews" "
Rating 4 - Poor. 31 out of 398 reviews" "
Rating 2 - Terrible. 24 out of 398 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2024

10/10 Excellent

Jane

Stayed 1 night in Aug 2024

10/10 Excellent

Dustin

Traveled with family
The staff was very nice and accommodating. The front desk staff were very helpful and the breakfast lady Reva was exceptional. However the carpets in the hotel need a good cleaning or replaced. The rooms were clean though. The sidewalks outside are in need of leveling because my wife tripped and fell.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this quiet property set in the woods. It was very accessible by Uber to Rocky River and Lakewood for my social events. Staff were extremely helpful and friendly. I could not ask for better service. I traveled with my two teenage daughters. Simple, clean and efficient property.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we LOVE this hotel & stay once a year! it is so COZY, (i use the word compact!) and EFFICIENT! Best breakfast EVER, the pool is perfect and the beds are heavenly!
Stayed 1 night in Aug 2024

8/10 Good

Bill

Traveled with family
Nice clean place would definitely stay there again
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Experience
Absolutely amazing, friendly and accommodating staff!!
Stayed 6 nights in Jul 2024

8/10 Good

Lori

Traveled with family
Liked: Staff & service
We were all very impressed with the level of customer care by every staff person we encountered! They all geniunley cared that we had a nice stay there. The facility could use some updating.
Stayed 4 nights in Jul 2024

4/10 Poor

TREVOR

Stayed 2 nights in Jul 2024

10/10 Excellent

Diane

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is so friendly and go out of their way to make your stay great. They were able to meet all of my requests and even called the room to make sure it was suitable and asked if there was anything we needed.
Stayed 2 nights in Jul 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

HITESH

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
We generally like Townplace suites but the Westkake one was bit disappointment specially when traveling with family. The room was very stinky, don’t know if it was decade old carpet or the air conditioning. When we mentioned it to the front desk staff in the morning he basically gave us deaf ear. Thankfully we were just sleeping overnight and checked out in the morning, I couldn’t have stayed another night there.

2/10 Terrible

Don

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location was good for our trip. The hallways from the outside door to the room smelled and were dirty. The room suffered from the same smell albeit slightly less. Generally, the room was in serious need to deep cleaning or remodeling. Will never use that property again.
Stayed 3 nights in Jun 2024

6/10 Okay

Sara

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Lisa, Amherst

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Bethany

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff was friendly and efficient. Property seems to need an update. Felt old and kind of dark, cabinets in kitchen were pretty worn.
Stayed 1 night in Jun 2024

8/10 Good

Karel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service
Very good
Stayed 1 night in Apr 2024

2/10 Terrible

Tina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place was rundown and not clean. Duck tape literally holding carpet together. Refused to stay at this location.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

raymond

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice people and good service. The room was a bit dated.
Stayed 3 nights in Mar 2024