Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Weekly housekeeping is available.
Towneplace Suites By Marriott Cleveland Westlake offers 85 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.
Televisions come with premium cable channels and pay movies. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Towneplace Suites By Marriott Cleveland Westlake features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.
Towneplace Suites By Marriott Cleveland Westlake is a smoke-free property.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
Coffee and tea in common areas
Things to do
24-hour gym
Outdoor pool
Family friendly
Grocery/convenience store
In-room crib
In-room kitchen
In-room microwave
In-room refrigerator
In-room sofa bed
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (weekly)
Business services
24-hour business center
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Low-height electrical outlets in bathroom
Low-height view port in door
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
1 building
3 floors
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Rooftop garden
Smoke-free property
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Double sofa bed
Free crib
Bathroom
Free toiletries
Hair dryer
Partially-open bathroom
Shower/bathtub combination
Towels provided
Entertainment
Cable/satellite channels
Pay movies
Premium channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Freezer
Kitchen
Microwave
Oven
Refrigerator
Stovetop
Toaster
More
Air conditioning (climate-controlled)
Desk
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Mobile key entry
Phone
Recycling
Separate sitting area
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 125 lbs per pet)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Pet fee: USD 100.00 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The seasonal pool will be open from June to September
Pool access available from 8:00 AM to 9:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Marriott Towneplace Suites Cleveland
Towneplace Suites Cleveland Westlake
Towneplace Suites Marriott Cleveland Westlake
Towneplace Suites Westlake
Towneplace Suites Marriott Cleveland Westlake Hotel
Towneplace Suites Marriott Cleveland Hotel
Towneplace Suites By Marriott Cleveland Westlake Hotel
Towneplace Suites By Marriott Cleveland Westlake Westlake
Towneplace Suites By Marriott Cleveland Westlake Hotel Westlake
Towneplace Suites By Marriott Cleveland Westlake Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
They had to move me to FIVE rooms before I got one with a working heater. Even this one was not clean, stained carpet, hair in fridge, two out of 3 broken heaters, hair on sheets. I asked for clean sheets and changed them myself. Took 1.5 hours to get me checked in and when I made a polite complaint in the morning, the asst. manager evicted me! Turned out to be a blessing when I found a habitable room elsewhere. I thought Towneplace Suites were supposed to be nice, but never again. Atrocious customer service, filthy conditions.
Kimberly
Stayed 5 nights in Dec 2024
4/10 Poor
Verified traveler
Dec 8, 2024
Disliked: Cleanliness, room comfort
Verified traveler
Stayed 1 night in Nov 2024
6/10 Okay
Elizabeth
Oct 29, 2024
Elizabeth
Stayed 3 nights in Sep 2024
6/10 Okay
camilla
Traveled with family
Oct 13, 2024
Hotel was just okay. Had a suite. Kitchen area was great. Not terrible , but not as clean as should have been. Room dated, had duct tape for thresholds. Not up to Marriott standards.
camilla
Stayed 2 nights in Oct 2024
8/10 Good
Sarah
Traveled with family
Oct 11, 2024
Liked: Cleanliness, staff & service, room comfort
It's okay
The hotel needs a renovation. I get that it is Marriot and they charge higher prices than others but I feel like I'm staying in cheap hotel when all the rooms look dated. Other than that, it is comfortable and staff were kind. The breakfast has a lot of options too!
Staff was great. Hotel needs some work. Carpet and drapes were dirty. A little surprising given my experience with Marriott hotels over the years.
Bud
Stayed 2 nights in Aug 2024
8/10 Good
Jeff
Traveled with partner, Traveled with pets
Sep 2, 2024
Loved the room set up. Reva preparing breakfast was so nice and hospitable. Excellent job taking care of guests.
Jeff
Stayed 2 nights in Aug 2024
8/10 Good
Danielle
Aug 31, 2024
Liked: Cleanliness, staff & service, amenities
Danielle
Stayed 1 night in Jul 2024
10/10 Excellent
Jane
Aug 31, 2024
Jane
Stayed 1 night in Aug 2024
10/10 Excellent
Dustin
Traveled with family
Aug 26, 2024
The staff was very nice and accommodating. The front desk staff were very helpful and the breakfast lady Reva was exceptional. However the carpets in the hotel need a good cleaning or replaced. The rooms were clean though. The sidewalks outside are in need of leveling because my wife tripped and fell.
I loved this quiet property set in the woods. It was very accessible by Uber to Rocky River and Lakewood for my social events. Staff were extremely helpful and friendly. I could not ask for better service. I traveled with my two teenage daughters. Simple, clean and efficient property.
we LOVE this hotel & stay once a year! it is so COZY, (i use the word compact!) and EFFICIENT! Best breakfast EVER, the pool is perfect and the beds are heavenly!
Jennifer
Stayed 1 night in Aug 2024
8/10 Good
Bill
Traveled with family
Aug 14, 2024
Nice clean place would definitely stay there again