A 24-hour fitness center, coffee/tea in a common area, and a business center are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Tru By Hilton Cleveland Midtown offers 115 accommodations with safes and hair dryers. 55-inch LCD televisions come with premium cable channels.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wired and wireless Internet access. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and an arcade/game room. Complimentary self parking is available on site.
Tru By Hilton Cleveland Midtown has designated areas for smoking.
A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options
Food and drink
Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Coffee and tea in common areas
Things to do
24-hour gym
Arcade/game room
Family friendly
Arcade/game room
Grocery/convenience store
In-room refrigerator
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Phone accessibility kit
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
55-inch LCD TV with premium cable channels
Food and drink
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees
Early check-in fee: USD 25 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
TRU Hilton Cleveland Midtown
TRU BY Hilton Cleveland Midtown Cleveland
TRU Hilton Cleveland Midtown Hotel
Hotel TRU BY Hilton Cleveland Midtown Cleveland
Cleveland TRU BY Hilton Cleveland Midtown Hotel
Hotel TRU BY Hilton Cleveland Midtown
TRU Hilton Midtown Hotel
Tru By Hilton Cleveland Midtown Cleveland
Tru By Hilton Cleveland Midtown Hotel Cleveland
Tru By Hilton Cleveland Midtown Hotel
Tru By Hilton Cleveland Midtown Hotel
Tru By Hilton Cleveland Midtown Cleveland
Tru By Hilton Cleveland Midtown Hotel Cleveland
Tru By Hilton Cleveland Midtown Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 705 out of 1236 reviews
10 - Excellent
705
Rating 8 - Good. 283 out of 1236 reviews
8 - Good
283
Rating 6 - Okay. 123 out of 1236 reviews
6 - Okay
123
Rating 4 - Poor. 47 out of 1236 reviews
4 - Poor
47
Rating 2 - Terrible. 78 out of 1236 reviews
2 - Terrible
78
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Okay
Verified traveler
Traveled with family
Nov 11, 2024
Disliked: Cleanliness
Location is sketchy but comfortable stay
The hotel overall was good but the room could use a good deep cleaning. Sheets smelled odd, the air conditioner was disgusting. The bathroom needed additional cleaning. I did however appreciate the 24/7 guard in the parking lot and the friendly staff. Breakfast had great options.
My stay was wonderful! I do have concerns over parking lot security as there was a car break in. Granted, we were in midtown Cleveland but I have no way of knowing how often this occurs. Hopefully it’s a rarity.
Second time I've stayed here. The room is nice and bright, bathroom is nice. The staff were pleasant and helpful. There's not a whole lot of places to eat around that area that we really wanted, so we just ended up at a McDonald's. I was there to go to Cleveland Clinic, which was literally 5 minutes away, so I'd go stay there again if needed.
In the madness of the area to find comfort was homey
Michael
Stayed 2 nights in Nov 2024
10/10 Excellent
Julie
Nov 7, 2024
Liked: Cleanliness, staff & service
This hotel is very nice, reasonably priced and convenient. Only reservations have is the area surrounding it. I was glad to see a security guard there however.
I'm not one to complain but I will not return after this stay. As soon as I checked in there was some kinda fit in the parking lot with employees and maybe public? I tried to stay far far away from that. The room was not clean, only thing that passed my normal checks was the mattress. The floor had dead crickets on it, the shower had what looked like pubic hair. Someone's trash was in the trash can. I knew not to expect much but tried to be optimistic. Spend more on a room in Cleveland seems to be the only real option I guess
The night time security guard ( after 10:00 pm) was rude, intimidating, and too aggressive toward patrons.
Brenda
Stayed 1 night in Nov 2024
10/10 Excellent
Diana
Nov 4, 2024
Liked: Amenities
Diana
Stayed 1 night in Nov 2024
6/10 Okay
Katelin
Traveled with partner
Nov 4, 2024
I was told check out was at 3:00. And I checked my itinerary and it said noon. Clearly she was backwards because check in is at 3:00. It was confusing.
Friendly service and personnel. Rooms are not very clean. Pillows, comforters and mattresses need to be replaced, unpleasant smell, dirty and stained.
I would not stay here again.