A 24-hour fitness center, coffee/tea in a common area, and a business center are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Tru By Hilton Cleveland Midtown offers 115 accommodations with safes and hair dryers. 55-inch LCD televisions come with premium cable channels.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wired and wireless Internet access. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and an arcade/game room. Complimentary self parking is available on site.
Tru By Hilton Cleveland Midtown has designated areas for smoking.
A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options
Food and drink
Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Coffee and tea in common areas
Things to do
24-hour gym
Arcade/game room
Family friendly
Arcade/game room
Grocery/convenience store
In-room refrigerator
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Phone accessibility kit
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
55-inch LCD TV with premium cable channels
Food and drink
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees
Early check-in fee: USD 25 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
TRU Hilton Cleveland Midtown
TRU BY Hilton Cleveland Midtown Cleveland
TRU Hilton Cleveland Midtown Hotel
Hotel TRU BY Hilton Cleveland Midtown Cleveland
Cleveland TRU BY Hilton Cleveland Midtown Hotel
Hotel TRU BY Hilton Cleveland Midtown
TRU Hilton Midtown Hotel
Tru By Hilton Cleveland Midtown Cleveland
Tru By Hilton Cleveland Midtown Hotel Cleveland
Tru By Hilton Cleveland Midtown Hotel
Tru By Hilton Cleveland Midtown Hotel
Tru By Hilton Cleveland Midtown Cleveland
Tru By Hilton Cleveland Midtown Hotel Cleveland
Tru By Hilton Cleveland Midtown Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 740 out of 1296 reviews
10 - Excellent
740
Rating 8 - Good. 293 out of 1296 reviews
8 - Good
293
Rating 6 - Okay. 133 out of 1296 reviews
6 - Okay
133
Rating 4 - Poor. 51 out of 1296 reviews
4 - Poor
51
Rating 2 - Terrible. 79 out of 1296 reviews
2 - Terrible
79
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Okay
Jeannie
Business traveler, Traveled with partner
Feb 6, 2025
Liked: Cleanliness, staff & service
Mostly nice. Only complaint was the matresses are completely worn out lumpy in need of replacement.
The over all stay was pretty spot on. The man who checked me in was very knowledgeable and professional. He really went above and beyond and had some things taken care for me and staff members for rhe next morning. It was 8 out of 10 on cleanliness. The house keeping , front desk, grounds keeper and the person over breakfast were all amazing.
CONS:
Everywhere I went I could smell the oder of Marijuana. I mean to each their own but lets find a spot where its not shared with others involuntarily.
The lobby gets kinda congested to walk a service ani.animal through the crowd.
It appears that the person at registration has other task assigned to them that takes them away from the front desk.
There was one particular employee that just seemed like he was moping aroung and being kinda lazy. In the way, non motivated, cleaning the elevators and such and also seemed pretty much unorganized and it was evident that he is paid by the hour for the pace he was demonstrating.
We liked that you were situated so close to our early morning destination and that you had ample parking. The room was comfy and very convenient. Your prices were great!
Our first room was not cleaned at all. At least it appeared not to be clean. We immediately went down and got another room! The next room was great and met our expectations!
Hotel was basically clean. The host who checked us in was very blah and not very welcoming. The room was clean and the shower was good. One thing we did not like is no ice bucket and only paper glasses in the room. No ice on each floor and only ice was in lobby. Once of the reasons we stayed was breakfast was included. The breakfast was disappointing to some of the other hotels that offer breakfast. If I were to come back I would probably not stay here again but it was not terrible for the price.
There were boogers and other strange things streaked on the walls.
Suzzanne
Stayed 1 night in Jan 2025
6/10 Okay
Sophie
Jan 24, 2025
Liked: Staff & service
Disliked: Cleanliness
Not the cleanest, not the dirtiest
This location leaves a lot to be desired when it comes to cleanliness and decor. There were a lot of pieces off of various lights and fixtures in my room, marks on the wall, and water damage on the ceiling. All of the floors needed to be cleaned and carpets replaced. The real kicker was the constant smell of pot everywhere — my room, the hallway, and right outside the front door.
Would book again. Free parking and reasonable priced. Very clean and felt the area was safe enough. Volleyball tournament was reason for travel. Very convenient location!!
The front desk staff were not the friendliness. I feel you could have more towels and wash clothes in the bathroom. When you ask for more you’re treated like you just stuffed 3 in your suitcase.
Verified traveler
Stayed 2 nights in Jan 2025
6/10 Okay
Verified traveler
Traveled with family
Jan 19, 2025
Disliked: Cleanliness
Guessing it’s not up to Hilton standards
Room needs a good deep clean. Start with removing previous guests garlic sauce from fridge then sweep walls of dust bunnies growing on the textured walls and from under the bathroom counter area. Door, inside and out, was filthy. Encasing pillows and mattress in some sort of cover would be more sanitary and ease worry about bed bugs. We saw no evidence of bugs but always check. Pillows were yellowed and mattress had some red stains on it. Gross.