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Extended Stay America Select Suites - Cleveland - Mentor

2.5 star property

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Desk, laptop workspace, iron/ironing board, free WiFi
Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Property amenity
Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi
$77
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
5650 Emerald Ct, Mentor, OH, 44060
  • Place, Headlands Beach State Park
    ‪5 min drive‬
  • Place, Lake Erie College
    ‪6 min drive‬
  • Place, Fairport Harbor Lakefront Park Beach
    ‪8 min drive‬
  • Airport, Cleveland, OH (BKL-Burke Lakefront)
    ‪33 min drive‬

Room options

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Red Roof Inn Cleveland - Mentor/ Willoughby
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.7 out of 5, Good, 1,022 reviews
Red Roof Inn Cleveland - Mentor/ Willoughby

About this property

Extended Stay America Select Suites - Cleveland - Mentor

Mentor hotel with in-room kitchens
Along with laundry facilities, this smoke-free hotel has express check-out and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites - Cleveland - Mentor offers 117 accommodations. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Extended Stay America Select Suites - Cleveland - Mentor features a vending machine, laundry facilities, and express check-out. Wireless Internet access is complimentary. This Mentor hotel also offers a front-desk safe and an elevator. Limited complimentary onsite parking is available on a first-come, first-served basis.

Extended Stay America Select Suites - Cleveland - Mentor is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2008
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers check-in assistance via the lobby phone for guests arriving outside of normal check-in hours.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Value Place Cleveland Hotel Mentor
Value Place Mentor
Value Place Cleveland, Ohio (Mentor)
Value Place Mentor Hotel Mentor
Value Place Cleveland OH Mentor Hotel
Value Place Cleveland Hotel
Value Place Cleveland OH Mentor
WoodSpring Suites Cleveland Mentor
Extended Stay America Select Suites Cleveland Mentor
Extended Stay America Select Suites - Cleveland - Mentor Hotel
Extended Stay America Select Suites - Cleveland - Mentor Mentor

Extended Stay America Select Suites - Cleveland - Mentor Reviews

Reviews

6.2
Rating 10 - Excellent. 131 out of 611 reviews
Rating 8 - Good. 130 out of 611 reviews
Rating 6 - Okay. 116 out of 611 reviews
Rating 4 - Poor. 93 out of 611 reviews
Rating 2 - Terrible. 141 out of 611 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Melissa, Clayton

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Had trouble checking in. Is supposed to be 24 hours but we had to call a number for someone to check us in
Stayed 1 night in Jul 2025

4/10 Poor

Evelynn

Stayed 1 night in Jul 2025

2/10 Terrible

robert

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
As soon as you got off elevator is smelled so bad like b.o. Blinds we filthy and the back of couch had a half in of dust on it. Everytime the people above us walked is sounded like they we going to come threw the ceiling!!! Never again
Stayed 2 nights in Jul 2025

2/10 Terrible

Kathaleen

Stayed 1 night in Jul 2025

10/10 Excellent

Sierra

Stayed 3 nights in Jul 2025

2/10 Terrible

Padam Raj

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Pleased

Was a nice clean room, very spacious. Enjoyed the quietness and friendliness of the staff. Good value!
Stayed 1 night in Jun 2025

2/10 Terrible

Bryan

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
the program glitched and ended up booking me 4 rooms for 2 nights , even though the two of us showed up and stayed in two rooms , they did not tell us we had been booked in another two rooms by computer error , Once I realized the mistake and complained the manager only gave me back half of the money effectively stealing $173.68 from me , and said that was there policy .
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
The only issues I had was the bed felt like there was a metal bar in my back when sleeping and our AC hardly worked. I talked to the staff and they said they will have it looked at.
Stayed 3 nights in Jun 2025

6/10 Okay

Keith

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort

adequate

Stayed 3 nights in Jun 2025

2/10 Terrible

TARA, Cresson

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No employees at check-in Ppl living there just hanging out smoking cops there twice
Stayed 2 nights in Jun 2025

4/10 Poor

Rachael

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was very comfortable. Room was clean.
Stayed 1 night in Jun 2025

4/10 Poor

Vanessa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole building smelled like cigarettes
Stayed 3 nights in Jun 2025

8/10 Good

Carrie

Traveled with partner, Traveled with pets
Liked: Amenities, property conditions & facilities
The property was very clean and safe. We greatly enjoyed our visit to Mentor, OH.
Stayed 2 nights in Jun 2025

10/10 Excellent

Claro

Stayed 2 nights in May 2025

10/10 Excellent

LaShawn

Stayed 1 night in May 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good relatively
Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location and good value
Stayed 1 night in May 2025

8/10 Good

Jinniska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Alex

Liked: Staff & service
Disliked: Property conditions & facilities
Biggest thing for me was the bed wasn’t cleaned.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It’s was not bad kinda dirty, bed was really small and found stains and ants on floor and bed
Stayed 1 night in May 2025

4/10 Poor

Larico

Stayed 7 nights in Apr 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

They only clean the rooms every 14 days and I was also waking up to something biting me I have multiple marks on me let front desk new they did terrible experience
Stayed 7 nights in Apr 2025

8/10 Good

Aeris

Liked: Cleanliness, staff & service, property conditions & facilities
it was good for the reason why i was there. id stay there again
Stayed 4 nights in Apr 2025