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Grand Cloudcroft Hotel

2.0 star property

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Photo gallery for Grand Cloudcroft Hotel

Front of property
Reception
Reception
Double King | Desk, blackout drapes, iron/ironing board, free WiFi
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
1207 James Canyon Hwy, Cloudcroft, NM, 88317
  • Sacramento Mountains Museum
    ‪3 min walk‬
  • Sacramento Peak Observatory
    ‪4 min walk‬
  • Cloudcroft Ski Area
    ‪3 min drive‬
  • Alamogordo, NM (ALM-White Sands Regional)
    ‪37 min drive‬

Room options

View all photos for Double King

Double King | Desk, blackout drapes, iron/ironing board, free WiFi

Double King

  • Sleeps 4
  • 2 King Beds

View all photos for Single King

Single King | Desk, blackout drapes, iron/ironing board, free WiFi

Single King

  • Sleeps 2
  • 1 King Bed

Similar properties

Premium Double Room | Iron/ironing board, free WiFi

The Lodge at Cloudcroft

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, (302)
The price is $153
per night
$173 total
includes taxes & fees
Apr 4 - Apr 5
The Lodge at Cloudcroft

About this property

Grand Cloudcroft Hotel

Cloudcroft hotel with free breakfast
Self parking, a 24-hour front desk, and a lobby fireplace are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Grand Cloudcroft Hotel offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch Smart televisions come with cable channels. Bathrooms include showers.

This Cloudcroft hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This Cloudcroft hotel also offers a terrace, a vending machine, and a fireplace in the lobby. Parking is available onsite for a surcharge.

Grand Cloudcroft Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 13 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Table tennis

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 2022
  • Fireplace in lobby
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 20.00

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: USD 13 per night
  • Late check-out fee: USD 20.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting

Property is also known as

Grand Cloudcroft Hotel Hotel
Grand Cloudcroft Hotel Cloudcroft
Grand Cloudcroft Hotel Hotel Cloudcroft

Grand Cloudcroft Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 237 out of 299 reviews
Rating 8 - Good. 46 out of 299 reviews
Rating 6 - Okay. 10 out of 299 reviews
Rating 4 - Poor. 2 out of 299 reviews
Rating 2 - Terrible. 4 out of 299 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You will be so glad you stay here
Loved staying here. The staff was very friendly and helpful. Beautifully decorated. Very clean.
Stayed 1 night in Dec 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Robert

Disliked: Staff & service
Greed
I went to check in. They wanted another 100 dollar charge for incidental charges and any damage we might do. We paid for the room last month. The hotel would not let us stay the night. Julie, the manager, said they would cancel the room and refund the charge.
Stayed 1 night in Nov 2024

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and clean. Would stay at again if I’m back in cloudcroft.
Stayed 2 nights in Nov 2024

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, very clean, room smelled fresh
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel was one of the best I’ve stayed in in Cloudcroft. Very clean, close to everything. Would definitely stay here again
Stayed 1 night in Nov 2024

10/10 Excellent

Goran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10!!! Wonderful hotel, very clean and organized, the folks working there were so nice and helpful. Will be back!
Stayed 5 nights in Nov 2024

10/10 Excellent

Carson

Beautiful
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cozy hotel
Stay was fantastic. Hotel is super welcoming, both the staff and the ambiance. Comfortable and cozy. Room was large with 2 comfy king beds, shower was a large walk in one. Very clean. Breakfast area is very cute with a great hot breakfast and good coffee! Little nooks everywhere with games and comfy chairs. Outside patio has a fire pit and seating that is nice. Really enjoyed our stay. Will most definitely stay again.
second floor area leading to balcony sitting area
Hotel
View from parking lot to park across the street
View from second floor balcony
Stayed 2 nights in Nov 2024

8/10 Good

Mandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. I was surprised at the double king option; very rare find these days. Only stayed one night so I didn’t get to take advantage of all amenities. Would stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Evelyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful mountain location
Very clean, modern property right in the mountains. Breakfast was good but one person making everything and serving so a bit much. Rooms are good sized and the bathrooms nice as well. Great shower! You can walk up the hill to the brewery. And a roaring wood fire greeted us in the lobby when we arrived.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Amenities, property conditions & facilities
Clean and reasonably priced.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and cozy. The breakfast was on point!
Stayed 1 night in Nov 2024

8/10 Good

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cloudcroft is a fun small town. The hotel was close to places to browse. Not in the middle so it was relaxing.
Stayed 2 nights in Oct 2024

6/10 Okay

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was clean, well lit and right on the main road, so very convenient. But the walls were very thin, and the door to our room had no seal to keep the hall noise out. The floor above us was also thin as we could hear whenever someone above us walked across the floor, used the bathroom, etc. Also, though we always appreciate it when breakfast is included, it was sub-par.
Stayed 1 night in Oct 2024

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and the room was great!
Stayed 1 night in Oct 2024

10/10 Excellent

Leisha, Duncan

Stayed 1 night in Sep 2024

10/10 Excellent

Jocelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel
Stayed 1 night in Oct 2024

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Alice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel. Comfortable beds. Nice check in. Walking distance to Big Daddy’s restaurant which was good & affordable. Pool was not open yet.
Stayed 3 nights in Oct 2024

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice new hotel with a lodge feel. I was not happy they charged us 20.00 to check in 1 hour early. Seems ridiculous since the place was for the most part empty and the rooms had been cleaned already. The way into the drop off/ lobby was scary because of the angle it sits.
Stayed 1 night in Oct 2024