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Grand Cloudcroft Hotel

2.0 star property
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Photo gallery for Grand Cloudcroft Hotel

Front of property
Reception
Terrace/patio
Reception
Double King | 1 bedroom, desk, blackout drapes, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Parking available
  • 24/7 front desk
  • Air conditioning
$240
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
1207 James Canyon Hwy, Cloudcroft, NM, 88317
  • Sacramento Peak Observatory
    ‪3 min walk‬
  • New Mexico Rails-to-Trails
    ‪17 min walk‬
  • Cloudcroft Ski Area
    ‪4 min drive‬
  • Alamogordo, NM (ALM-White Sands Regional)
    ‪43 min drive‬

Room options

View all photos for Double King

Double King | 1 bedroom, desk, blackout drapes, iron/ironing board

Double King

9.2 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Single King

Single King | 1 bedroom, desk, blackout drapes, iron/ironing board

Single King

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

The Lodge at Cloudcroft

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 399 reviews
The Lodge at Cloudcroft

About this property

Grand Cloudcroft Hotel

Cloudcroft hotel with indoor pool
This smoke-free hotel features an indoor pool, a hot tub, and self parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a lobby fireplace, and a vending machine are onsite. Housekeeping is available on request.
Grand Cloudcroft Hotel offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch Smart televisions come with cable channels. Bathrooms include showers.

This Cloudcroft hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site.
Grand Cloudcroft Hotel features an indoor pool and a hot tub. Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered each morning. This Cloudcroft hotel also offers a terrace, a vending machine, and a fireplace in the lobby. Onsite parking is available (surcharge).

Grand Cloudcroft Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 13 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Hot tub
  • Indoor pool
  • Table tennis

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 2022
  • Fireplace in lobby
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 20.00

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: USD 13 per night
  • Late check-out fee: USD 20.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting

We should mention

Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Grand Cloudcroft Hotel Hotel
Grand Cloudcroft Hotel Cloudcroft
Grand Cloudcroft Hotel Hotel Cloudcroft

Grand Cloudcroft Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 268 out of 341 reviews
Rating 8 - Good. 51 out of 341 reviews
Rating 6 - Okay. 15 out of 341 reviews
Rating 4 - Poor. 3 out of 341 reviews
Rating 2 - Terrible. 4 out of 341 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Arjun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff!
Stayed 2 nights in May 2025

8/10 Good

Maria Imailin

Stayed 2 nights in Mar 2025

10/10 Excellent

Dwight, Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed it. Clean, unique good staff.
Stayed 1 night in Mar 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

aniela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Family Getaway

Great service and an amazing town. Rooms were clean and looked brand new. Hotel is really nice and the people are so friendly.
Stayed 4 nights in May 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cloudcroft needed an additional option for hotels. The only need is a dimmable light in the room.
Stayed 2 nights in May 2025

10/10 Excellent

Carlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Hermann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new, very well maintained place. Wonderful and friendly staff. The perfect place to lodge in this amazing environment, up in the Sacramento Mountains.
Stayed 1 night in May 2025

10/10 Excellent

Hermann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New clean Hotel, very friendly staff and great location!
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing. The property was pristine and comfortable. The staff was friendly, welcoming and so helpful. We will definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Carrie

Stayed 2 nights in Mar 2025

10/10 Excellent

Stacy

Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gary S

Liked: Staff & service, amenities, property conditions & facilities
Only a year old, so everything still new. Shower just has a shower curtain, not glass ..... no tub. But staff is welcoming and friendly!
Stayed 1 night in Apr 2025

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice unique hotel designed to fit the picturesque surroundings. Staff was nice. Lighting in the rooms a bit stark- dimmer switches would make it better.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Clean comfortable room.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great as was the staff! Breakfast in the morning was good but typical hotel fare. Only issue was elevator out of order and we had to haul or luggage upstairs. Thanks for the nice stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Jesus Lujan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overpriced

I’m honestly upset to have paid over $200. For a night here. They also charge your card an extra $100., then say if your not charged for incidentals, the will refund you card in 2-5 days. The small and underwhelmingly bland room was nice, clean and in working order. It was annoying to book a double king and only get 1 tiny shampoo, 1 tiny conditioner. The pillows are terrible. A hotel at that price should have full size toiletries installed for guests. My hair goes down to my bottom and that wasn’t even enough for me, let alone the rest of my family. There was no pool. Our window view was of a highway. The breakfast was ok, but not as good as your typical $100. hotel room. This place should be like $75. Per night. I feel ripped off. Nothing grand about it.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and quiet. The staff was easy qoing and helpful. The upper porch was a great place to sit with the firepit onand was cozy. They are still doing some construction on the property and the elevator was out is the only reason that rating is a 4. Looks like they may be completely wonderful soon.
Stayed 1 night in Mar 2025

6/10 Okay

Nathan

Stayed 1 night in Mar 2025