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Grand Cloudcroft Hotel

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Cloudcroft Hotel

Front of property
Double King | Desk, free WiFi, bed sheets
Terrace/patio
Reception
Reception

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Parking included

Explore the area

Map
1207 James Canyon Hwy, Cloudcroft, NM, 88317
  • Sacramento Mountains Museum
    ‪3 min walk‬
  • Sacramento Peak Observatory
    ‪4 min walk‬
  • Trestle Recreation Area
    ‪20 min walk‬
  • Alamogordo, NM (ALM-White Sands Regional)
    ‪37 min drive‬

Room options

View all photos for Double King

Double King | Desk, free WiFi, bed sheets

Double King

  • Sleeps 4
  • 2 King Beds

View all photos for Single King

Single King | Desk, free WiFi, bed sheets

Single King

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

The Lodge at Cloudcroft

Pool
Hot Tub
Pet friendly
Parking included
4.6 out of 5, Wonderful, (278)
The price is $180
per night
$203 total
includes taxes & fees
Jan 25 - Jan 26
The Lodge at Cloudcroft

About this property

Grand Cloudcroft Hotel

Cloudcroft hotel with free breakfast
A 24-hour front desk, a lobby fireplace, and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Grand Cloudcroft Hotel offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch Smart televisions come with cable channels. Bathrooms include showers.

This Cloudcroft hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This Cloudcroft hotel also offers a terrace, a vending machine, and a fireplace in the lobby. Onsite self parking is complimentary.

Grand Cloudcroft Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 20.00

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 20.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and outdoor lighting

Property is also known as

Grand Cloudcroft Hotel Hotel
Grand Cloudcroft Hotel Cloudcroft
Grand Cloudcroft Hotel Hotel Cloudcroft

Grand Cloudcroft Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 212 out of 265 reviews" "
Rating 8 - Good. 39 out of 265 reviews" "
Rating 6 - Okay. 10 out of 265 reviews" "
Rating 4 - Poor. 2 out of 265 reviews" "
Rating 2 - Terrible. 2 out of 265 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Pam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean and quiet. Breakfast was lacking.
Stayed 1 night in Oct 2024

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful, lot of nice details, espacios, the bed was very comfortable. Definitely come back soon!
Stayed 1 night in Oct 2024

10/10 Excellent

JUDY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come back!
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
es un hotel nuevo muy bonito
Stayed 1 night in Oct 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short and sweet
Our short stay was incredible, what I really loved was the ceiling fan in room, that was sufficient enough for us, no hotel that we have stayed at has those. Did not disappoint.
Stayed 1 night in Oct 2024

10/10 Excellent

Debbi Harguess-

Liked: Cleanliness, staff & service, property conditions & facilities
WE liked the cleanliness of the entire facility. The staff were very helpful and polite. The breakfast, which we usually do not do at hotels, was very good! Only negative was lack of shelf for personal toiletries in bathroom which was amazing, otherwise.
Stayed 4 nights in Oct 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable, well priced.
Stayed 2 nights in Oct 2024

6/10 Okay

victor

Traveled with family
Disappointed
Usually a good place to stay, but this time the room was dirty. The floor is loose and noise. The walls are paper thin and could hear everything from the next room.
Stayed 1 night in Sep 2024

8/10 Good

Jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is new, clean, and well maintained. The ONLY issue is that while sleeping on the 1st floor you can clearly hear when people walk loudly on the floor above. There was a family on the 2nd floor and their kids could be heard running up and down the hallways, almost nonstop.
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic, friendly, courteous, helpful. Hotel is new, fresh, clean, well-maintained, well-run. Management has put together a great team of employees that is a welcome change from many typical hotels. My favorite feature is their secure underground parking, protected from the elements and hotel outsiders. We wish they had self-service laundry facilities on premises, because their are no laundramats within 20 miles and 4500 feet of elevation (Alamogordo) -- and those are shabby -- go to Ruidoso Downs instead. Grand Cloudcroft Hotel is at nearly 9,000 feet of elevation, so if you have respiratory difficulties or problems, expect chronic shortness of breath. However, we will return to this very nice hotel in an amazing and refreshing microclimate. Thank you Mark, Julie, and staff.
Stayed 9 nights in Sep 2024

6/10 Okay

Marcos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambience of the rooms werec destroyed by the stark white LED lamps. They need to be more subtle so that it doesn't turn a nice room into a warehouse.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
New hotel, great location, walking distance to restaurants and shopping! Highly recommend this place!
Stayed 1 night in Sep 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay in the Lincoln National Forest. Just what I needed after a 9 hour bicycle ride.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
New hotel, super clean and very comfy beds. Would stay again.
Stayed 2 nights in Sep 2024

8/10 Good

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel...2nd tme in a year and id go again.
Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Needs a better grade toliet paper is my only complaint, otherwise very good
Stayed 3 nights in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very kind and accommodating.
Stayed 1 night in Sep 2024

10/10 Excellent

Manny

Stayed 1 night in Aug 2024

8/10 Good

Betsabe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good, room clean and comfortable, the only thing, breakfast time the line it’s too long and take many time for serving
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy parking, great food options! Highly recommend this place!
Stayed 1 night in Sep 2024