See all properties

Comfort Inn

2.5 star property

Choose dates to view prices

Photo gallery for Comfort Inn

Property amenity
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Free daily full breakfast
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included
$111
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
223 W 2nd St, Portales, NM, 88130
  • Place, Blackwater Draw Museum
    ‪17 min walk‬
  • Place, Al Whitehead Field
    ‪3 min drive‬
  • Place, Eastern New Mexico University
    ‪3 min drive‬
  • Airport, Clovis, NM (CVN-Clovis Municipal)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Free buffet breakfast
Holiday Express & Suites Portales by IHG
  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, 358 reviews
Holiday Express & Suites Portales by IHG

About this property

Comfort Inn

Portales hotel close to Blackwater Draw Museum
This smoke-free hotel features a fitness center, a 24-hour business center, and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and multilingual staff assistance.
Comfort Inn offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, multilingual staff, and laundry facilities. Complimentary uncovered self parking is available on site.

Comfort Inn is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 1951
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Portales
Hotel Portales Inn Portales
Portales Portales Inn Hotel
Hotel Portales Inn
Portales Inn Portales
Portales Portales
Plus Portales Inn Hotel
Portales Inn Portales
Portales Inn Hotel Portales
Comfort Inn Hotel
Comfort Inn Portales
Comfort Inn Hotel Portales
Best Western Plus Portales Inn

Reviews

Comfort Inn Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 257 out of 390 reviews
Rating 8 - Good. 89 out of 390 reviews
Rating 6 - Okay. 26 out of 390 reviews
Rating 4 - Poor. 10 out of 390 reviews
Rating 2 - Terrible. 8 out of 390 reviews

Reviews

10/10 Excellent

Lowell

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The parking lot is very small and can be hard to navigate and fit itnto certian spots not sure what can be about that but you wanted feedback everything else was great
Stayed 2 nights in Aug 2025

10/10 Excellent

Erica, Rialto

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, would solidly recommend

Really nice hotel in Portales. We reserved a handicapped accessible room which was very nice and spacious and had a roll in shower. This was great as I was traveling with my 95 year old mother who uses a wheelchair or walker depending on how she feels. Only small quibble was the hotel doesn’t have a covered entry which only mattered because it was rainy(thunder storms) so we got a bit wet getting in. But a VERY nice stay
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a great stay. Room was a great size for our family of four. Beds were comfy and showers were hot. Very quiet other than the alarm testing midday that was very loud and should have came with a warning. My only recommendation to the facility is having better security measures in please. There was never anyone at the front desk. Anyone could walk in because there’s no measures to stop them like using a card to get on the elevator.
Stayed 3 nights in Jul 2025

10/10 Excellent

Erica, Rialto

Stayed 1 night in May 2025

8/10 Good

Bob

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in went well. the room was clean and everything was in working condition.
Stayed 1 night in Jul 2025

10/10 Excellent

Deloar, Irving

Liked: Cleanliness, staff & service, property conditions & facilities
Location.
Stayed 1 night in Jul 2025

4/10 Poor

Daniel

Stayed 1 night in Jul 2025

10/10 Excellent

Johnathon

Stayed 1 night in Jul 2025

10/10 Excellent

danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to
Stayed 1 night in Jun 2025

8/10 Good

Johnathon

Stayed 1 night in Jun 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Brandon

Stayed 1 night in Jun 2025

6/10 Okay

Philip

Liked: Cleanliness, property conditions & facilities
The good - Very clean. The bad - Elevator was broken and almost zero water pressure. Try lugging two mountain bike up four floors of winding stairs with no ac in the stairwell. You really want a shower after...
Stayed 2 nights in Jun 2025

10/10 Excellent

Carmen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near where we wanted to go. Many restaurants nearby.
Stayed 1 night in Jun 2025

10/10 Excellent

Arturo

Good
Stayed 1 night in May 2025

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Scott V

Traveled with family
Liked: Amenities
A very clean and comfortable room. The staff were very helpful and friendly. I would highly recommend staying there.
Stayed 3 nights in May 2025

10/10 Excellent

Vadim

Stayed 1 night in Mar 2025

8/10 Good

Lurdibina

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and quite
Stayed 2 nights in Dec 2024

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a great stay

This is the 3rd time we stay at this hotel. Service is great, rooms are clean, and comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Merleen

Liked: Property conditions & facilities
Good stay
Stayed 1 night in Apr 2025

6/10 Okay

swayne

Liked: Staff & service
Disliked: Property conditions & facilities
No hot or warm water for a shower in the morning
Stayed 1 night in Apr 2025

4/10 Poor

ERASMO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great 😃
Stayed 1 night in Apr 2025