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DoubleTree by Hilton Cluj – City Plaza

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Cluj – City Plaza

Indoor pool
Indoor pool
Indoor pool
Exterior
Presidential Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • Pet friendly
  • Room service

Explore the area

Map
Str. Sindicatelor 9-13, Cluj-Napoca, 400029
  • Ethnographic Museum of Transylvania
    3 min walk
  • Kupaj
    1 min walk
  • Cluj-Napoca Station
    9 min drive
  • Cluj-Napoca (CLJ)
    21 min drive

Room options

View all photos for Deluxe Room, 1 King Bed (Family)

Deluxe Room, 1 King Bed (Family) | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed (Family)

  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

  • 398 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Presidential Suite, 1 King Bed, Non Smoking

  • 1302 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Room, 1 King Bed, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite, 1 Bedroom, Non Smoking

  • 570 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Oval)

Suite, 1 King Bed, Non Smoking (Oval) | Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking (Oval)

  • 764 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Non Smoking

  • 280 sq ft
  • Sleeps 3
  • 2 Double Beds

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About this property

DoubleTree by Hilton Cluj – City Plaza

5-star hotel in Old Town Cluj-Napoca
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
DoubleTree by Hilton Cluj – City Plaza offers 84 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Cable television is provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Cluj-Napoca hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
In addition to an indoor pool, DoubleTree by Hilton Cluj – City Plaza provides a health club and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 4 meeting rooms. This luxury hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

DoubleTree by Hilton Cluj – City Plaza is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Marco Polo Restaurant - This restaurant serves breakfast, lunch, and dinner.
Syndicate Bar - This bar serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Hungarian, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (RON 120 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: RON 125 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Marco Polo Restaurant
  • Syndicate Bar

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from January 13 2025 to February 2 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from January 13 2025 to January 19 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of RON 250 per accommodation, per stay, plus a one-time cleaning fee of RON 250
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for RON 175.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.5 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately RON 125 per person
  • Airport shuttle fee: RON 195 per person (one-way)
  • Airport shuttle fee per child: RON 195 (one-way)
  • Self parking fee: RON 120 per day
  • Pet fee: RON 250 per accommodation, per stay plus RON 250 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: RON 175.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

City Plaza Cluj-napoca
City Plaza Hotel Cluj-napoca
DoubleTree Hilton Hotel Cluj City Plaza Cluj-napoca
DoubleTree Hilton Cluj City Plaza Cluj-napoca
DoubleTree Hilton Cluj City Plaza
DoubleTree by Hilton Hotel Cluj – City Plaza
DoubleTree by Hilton Hotel Cluj City Plaza
DoubleTree by Hilton Cluj – City Plaza Hotel
DoubleTree by Hilton Cluj – City Plaza Cluj-Napoca
DoubleTree by Hilton Cluj – City Plaza Hotel Cluj-Napoca

DoubleTree by Hilton Cluj – City Plaza Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 95 out of 165 reviews" "
Rating 8 - Good. 54 out of 165 reviews" "
Rating 6 - Okay. 11 out of 165 reviews" "
Rating 4 - Poor. 4 out of 165 reviews" "
Rating 2 - Terrible. 1 out of 165 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Adrian

Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Stayed 1 night in Jul 2024

10/10 Excellent

Pernille

Liked: Cleanliness, staff & service, property conditions & facilities
My family stayed here and found the experience overall very good and reported no problems or concerns. We would like to choose this hotel again for our next visit.
Stayed 3 nights in Jul 2024

10/10 Excellent

Joussef

Stayed 2 nights in Jul 2024

8/10 Good

sarfraz

Stayed 2 nights in Jul 2024

10/10 Excellent

Ally

Stayed 1 night in Jun 2024

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities and nice staff
Stayed 1 night in Jun 2024

10/10 Excellent

Mihaela, Port Orange

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Valeria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great location with easy access to a great variety of restaurants and bars. A short walk to the city park.
Stayed 10 nights in Mar 2024

8/10 Good

ROSE MARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean stay, friendly staff
Clean, pleasant staff greeting, howver, location was disappointing as view is all construction and tucked behind from the main city center. Walking distance though to shops and food. I was also disappointed I didn’t get offered a cookie upon check-in. They said I could purchase it. All in all, hotel is good.
Stayed 2 nights in Feb 2024

10/10 Excellent

Monica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Dumitru, Roselle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. We stay there every time we visit family in Cluj.
Stayed 1 night in Nov 2023

10/10 Excellent

Shane

Stayed 2 nights in Oct 2023

4/10 Poor

Gigi

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was looking forward to our stay at this hotel. However, the hotel seems tired and in dire need of a refresh. The bathroom in my room was not in good shape. While the shower was ok, the shower cabin had serious signs of wear and tear. And the sink pedestal was in very bad shape.. I would not recommend this hotel, especially at this price point.
Stayed 1 night in Sep 2023

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden pearl of a hotel
We had an excellent time in Cluj! The hotel is superb! I highly recommend
Stayed 2 nights in Jul 2023

10/10 Excellent

Antonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and the staff. Location is ideal for Cluj!!
Stayed 2 nights in Jul 2023

10/10 Excellent

Antonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One my favorite places to stay ever! Great location and felt so welcomed! Great rooms and love their breakfast buffet!
Stayed 2 nights in Jul 2023

6/10 Okay

Petre

Liked: Staff & service
Not bad
Stayed 1 night in Jul 2023

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great spot in Cluj, close to everything, Hilton level
Stayed 3 nights in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

4/10 Poor

Alejandro, New Milford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in on a Saturday afternoon. Both Saturday and Sunday the gotel hosted weddings. It was extremely loud until 11:00 pm. When asked hotel for refund they only gave me 25 percent discount. Pitiful.
Stayed 3 nights in Aug 2022

10/10 Excellent

Marta, Lucas

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice, excellent service and excellent food. Great comfy rooms. Good mattress. Highly recommend.
Stayed 1 night in Aug 2022