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Grand Hotel Italia

5.0 star property

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Photo gallery for Grand Hotel Italia

Indoor pool, outdoor pool
Exterior
Daily buffet breakfast (RON 75 per person)
Junior Room, 1 King Bed, City View | Minibar, in-room safe, desk, soundproofing
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • Pet friendly
  • Room service
$158
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
Str. Vasile Conta Nr.2, Cluj-Napoca, 400478
  • Unirii Square
    ‪4 min drive‬
  • Iulius Mall Cluj
    ‪4 min drive‬
  • Cluj Arena
    ‪5 min drive‬
  • Cluj-Napoca (CLJ)
    ‪13 min drive‬

Room options

View all photos for Junior Room, 1 King Bed, City View

Junior Room, 1 King Bed, City View | Minibar, in-room safe, desk, soundproofing

Junior Room, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Minibar, in-room safe, desk, soundproofing

Classic Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

32-inch LCD TV with satellite channels, TV

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Single Room

32-inch LCD TV with satellite channels, TV

Deluxe Single Room

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Classic Single Room

Minibar, in-room safe, desk, soundproofing

Classic Single Room

  • 322 sq ft
  • Sleeps 1
  • 1 King Bed

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
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About this property

Grand Hotel Italia

5-star Cluj-Napoca hotel with restaurant
A full-service spa, an indoor pool, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Grand Hotel Italia offers 187 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

This Cluj-Napoca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

In addition to a full-service spa, Grand Hotel Italia features an indoor pool and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a fitness center, a sauna, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

Grand Hotel Italia is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Grand Hotel Italia has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (RON 10 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: RON 75 for adults and RON 75 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of RON 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 7 lbs per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for RON 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately RON 75 for adults and RON 75 for children
  • Airport shuttle fee: RON 83.70 (one-way)
  • Airport shuttle fee per child: RON 83.70
  • Self parking fee: RON 10 per day
  • Pet fee: RON 40 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: RON 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa

Property is also known as

Grand Hotel Italia Cluj-Napoca
Grand Italia Cluj-Napoca
Grand Hotel Italia Cluj County/Cluj-Napoca, Romania
Grand Hotel Italia Cluj County/Cluj-Napoca
Grand Hotel Italia Hotel
Grand Hotel Italia Cluj-Napoca
Grand Hotel Italia Hotel Cluj-Napoca

Grand Hotel Italia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 144 out of 209 reviews
Rating 8 - Good. 44 out of 209 reviews
Rating 6 - Okay. 13 out of 209 reviews
Rating 4 - Poor. 7 out of 209 reviews
Rating 2 - Terrible. 1 out of 209 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

shaull

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good service, safe and convenient, good location easy parking
Stayed 1 night in May 2025

10/10 Excellent

Gizella

Liked: Cleanliness, staff & service, property conditions & facilities
We are coming to this hotel every year for our vacation. Great place, rooms are nice , spacious and clean. Breakfast amazing, delicious large area to accommodate everyone. Staff is professional and kind. Plus the have a pool area . Thank you for everything. I will recommend this hotel to all my friends
Stayed 2 nights in Sep 2024

6/10 Okay

radu, portland

Stayed 2 nights in Sep 2024

4/10 Poor

Travis

Liked: Staff & service
3 star hotel.. AC didn’t work in Sept, their central system is either set for heat or cold, but not having the option for both.. there was zero warning and we had to find out the hard way tossing and turning thinking the AC was running when it was in fact the heater, finally calling Hotel technician at 4 AM to tell us and although the Display showed the AC was working when it wasn’t. Also note the hotel is old and a bit rundown, the floor was a little dirty as well. No espresso or Nescafé machine, only packaged Insta coffee and hot water. Food in the restaurant was average. Very disappointing overall.
Stayed 1 night in Sep 2024

6/10 Okay

radu, portland

Traveled with partner
Liked: Cleanliness, property conditions & facilities
10 years ago it was a great property, a real jewel. Now the lack of investment it shows up in a big way. We spent 3 nights at the hotel. During the last night they hosted 4 weddings, at the same time in 4 different areas. Apparently the management is trying to make a quick $, regardless of screwing up the customers that already paid for nightly accommodation. Exceptional breakfast and very accommodating staff, doing their best to make your stay as enjoyable as possible.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rares, sterling heights

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean propriety, good amenities,stuff very helpful and friendly
Stayed 19 nights in Jul 2024

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel and the staff are helpful but there was a language barrier, so take a guide book :).
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth, North Vancouver

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and a nice breakfast was included every day. The staff were all professional and helpful. There is a lovely indoor pool and spa for an extra charge (free if you book a treatment) that was worth it. They also had a restaurant and bar service in the spa area. I would definitely go back.
Stayed 7 nights in Jul 2024

10/10 Excellent

Erzsebet

Stayed 5 nights in Jul 2024

6/10 Okay

Gazmend

Business traveler

at best a 4-star hotel

It was ok, this might have been a 5-star hotel once but today it is barely a 4-star hotel. Clean but most of the hotel is outdated. - Service: The service is ok, but not more.. - Pool: Quite a nice pool. good size of the pool, plenty of space to sit and have drink. - Gym: I visit plenty of hotels and this is by far the best gym i have seen in a hotel.
Stayed 3 nights in Jul 2024

8/10 Good

Doinel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good hotel, great service and excellent breakfast. I recommend it.
Stayed 2 nights in Jun 2024

10/10 Excellent

Phoebe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back!

When we arrived, the receptionist greeted us right away and stated that they upgraded our room. She explained everything perfectly and created an image of what our experience at the hotel could be like. We took advantage of all of her recommendations and we booked the spa for a day. Our room was spacious and had a jacuzzi tub with a separate shower. The balcony overlooked the city and hills. It was very beautiful even though it is situated in the middle of a residential area. Ubers and taxis are very affordable so we did not rent a car. We booked a couples massage and took advantage of having lunch in the cafe area of the spa. We choose this hotel specifically because we read that they renovated their spa area. They just completed the work at the end of March and they did an amazing job. All the spa areas were beautiful and we loved the shower area outside the spa that had 4 water temperatures from hot to cold (great idea!). Our only suggestion is to book a 4 hour spa slot instead of 1 day. We only used the spa for 3 hours and went to dinner so we didn't have time to end the day there and paid for more than we used. The spa is open from 12 - 9. The deep tissue massage was exactly what we needed to end our trip. We also appreciated the bedside controls for the shutters, lights and a Do not disturb button (genius). The breakfast had a great variety of healthy options and perfect for what we were looking. for, We definitely will be back again.
Breakfast buffet
Breakfast/Dining Hall
Balcony view
Stayed 1 night in May 2024

10/10 Excellent

Diana

Stayed 3 nights in May 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star hotel in an upscale neighborhood. all nice. the service in the restaurant can be better
Stayed 6 nights in Mar 2024

10/10 Excellent

CLAUDIU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything just perfect, will stay again
Stayed 1 night in Feb 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Stayed 2 nights in Oct 2023

10/10 Excellent

Diana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff ever!
Stayed 3 nights in Jul 2023

8/10 Good

Camelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

Excellent service, large, very spacious room, comfortable bed, easy parking on premises, excellent breakfast, beautiful amenities:pool, etc, accurate description, large and spacious bathroom, balcony with beautiful views. Thanks you Hotel Grand Italia for your hospitality.
Stayed 1 night in Jun 2023

10/10 Excellent

Liliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

CARLOS

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Property is nice and clean. It looks very good well-maintained price is right.
Stayed 2 nights in Apr 2023

10/10 Excellent

Edit

Stayed 1 night in Oct 2022

6/10 Okay

Mihai

Liked: Cleanliness, staff & service
It's not to a 5 stars level hotel. There are too many events and very loud noise and vibrations in the morning from bands rehearsal.
Stayed 2 nights in Sep 2022