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Grand Hotel Napoca

4.0 star property

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Photo gallery for Grand Hotel Napoca

Lobby
Minibar, in-room safe, desk, laptop workspace
View from room
Exterior
Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Room service
  • Parking included
  • 24/7 front desk

Explore the area

Map
Strada Goga Octavian 1, Cluj-Napoca, 400698
  • Casino Parcul Central
    ‪9 min walk‬
  • University of Medicine and Pharmacy Cluj-Napoca
    ‪10 min walk‬
  • Cluj Arena
    ‪11 min walk‬
  • Cluj-Napoca (CLJ)
    ‪19 min drive‬

Room options

View all photos for Superior View Double Room

Minibar, in-room safe, desk, laptop workspace

Superior View Double Room

  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Double Room with Balcony

Minibar, in-room safe, desk, laptop workspace

Economy Double Room with Balcony

  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 484 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Twin Room with Balcony

Minibar, in-room safe, desk, laptop workspace

Economy Twin Room with Balcony

  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Twin Room

Minibar, in-room safe, desk, laptop workspace

Economy Twin Room

  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Quadruple Room

  • 474 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Triple Room

  • 237 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Economy Double Room

Minibar, in-room safe, desk, laptop workspace

Economy Double Room

  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, laptop workspace

Standard Double Room

  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Minibar, in-room safe, desk, laptop workspace

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior View Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior View Twin Room

  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Hampton by Hilton Cluj-Napoca

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (465)
The price is $101
per night
$112 total
includes taxes & fees
Mar 6 - Mar 7
Hampton by Hilton Cluj-Napoca

About this property

Grand Hotel Napoca

4-star Cluj-Napoca hotel with restaurant
A restaurant, a bar/lounge, and a conference center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Grand Hotel Napoca offers 154 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Cluj-Napoca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center.

Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking is available on site, along with a car charging station. A total renovation of this property was completed in January 2023.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Grand Hotel Napoca has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Hungarian, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: RON 50 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - January 2023

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of RON 70 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for RON 70.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately RON 50 per person
  • Airport shuttle fee: RON 100 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: RON 70 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: RON 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash

Property is also known as

Grand Hotel Napoca Hotel
Grand Hotel Napoca Cluj-Napoca
Grand Hotel Napoca Hotel Cluj-Napoca

Grand Hotel Napoca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 28 out of 49 reviews
Rating 8 - Good. 14 out of 49 reviews
Rating 6 - Okay. 5 out of 49 reviews
Rating 4 - Poor. 1 out of 49 reviews
Rating 2 - Terrible. 1 out of 49 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John, Passaic

Liked: Cleanliness, staff & service, property conditions & facilities
I suspect this is a totally refurbished Communist-era hotel but it has been refurbished magnificently. It is just over the river from the Central Park and just below the wooded Belvedere, creating a quiet, almost non-urban setting. It is an easy 10 minute walk to all the sights in Cluj and there is a bus stop with a goodconnection to the train station just beside the main entrance. Breakfast was sumptuous and generous too.
Stayed 3 nights in Oct 2024

6/10 Okay

juan

Traveled with family
Liked: Cleanliness
It is an average hotel. Nothing special. Staff should be trained about smiling and appearing friendly. It gives the impression of an older communist hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Trifon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Big comfortable rooms with queen size bed. Friendly staff, hudge parking area. Good breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Stayed 1 night in Apr 2024

10/10 Excellent

Iqbal Ali

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Iqbal Ali

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the good space with breakfast and good stuff
Stayed 1 night in Aug 2023

10/10 Excellent

istvan peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jul 2023

10/10 Excellent

Dimitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They gave me a an uncleaned room at the check in. I had to come back to reception to change my room. Strange that they do not even know which room is cleaned and which room is dirty. Furniture in the room is very old, also bathroom needs renovation, in general everything in the hotel is outdated. But location is good and close to center. And free parking.
Stayed 1 night in Feb 2023

8/10 Good

Ilie

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Carpet needs to be changed!
Stayed 1 night in Oct 2022

2/10 Terrible

Florian

Stayed 1 night in Jun 2022

10/10 Excellent

Dyana

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful, easy parking, clean rooms. The waiter apparently heard me commenting about how I missed having ice in my drinks (it's not common in Romania) and went out of his way to find me some. Lovey hotel and area.
Stayed 1 night in Apr 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to use as a base for exploring the city.
Stayed 3 nights in Apr 2022

10/10 Excellent

Richard

Stayed 2 nights in Apr 2022

8/10 Good

Allen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smooth check in. Great location.
Stayed 1 night in Mar 2022

10/10 Excellent

gasparri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok beds bit on hard side
Loved beautiful views everything was really nice. Beds though were just ok, expected more comfort on beds from such a nice hotel
Stayed 4 nights in Nov 2021

10/10 Excellent

ANDREAS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Mihai

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Everything good!
Stayed 1 night in Aug 2021

10/10 Excellent

Tamas

Traveled with family
Liked: Property conditions & facilities
Beautiful hotel, with plenty of free on-site parking. Breakfast is really great.
Stayed 1 night in Jul 2021

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great night and good breakfast
Stayed 1 night in Jul 2021

6/10 Okay

Antonia

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Communist aspect
Clearly not a 4 stars hotel. It could be better. Good points: clean, pretty comfortable. Bad points: old communist furniture, ugly uncovered balcony, receptionist has mistaken the rooms and we have to come back with the entire luggage, the TVs seem to be from 1990’s and the air conditioner is definitely not suitable for summer days, luckily it rained at Cluj and the temperature was fine. In conclusion: 2 stars would be more appropriate.
Stayed 1 night in Jul 2021

6/10 Okay

Dan Gabriel

Liked: Cleanliness
Not a 4 star hotel, barely a 3 star.
Positives: huge bed, clean room, clean bedding, working TV :) Negatives: temperature in the room can only be controlled from the reception. No minibar. No coffees or kettle - just some shower gel. Hotel looks tired and in need of updating - pictures attached.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020