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Hostellerie D'heloise

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hostellerie D'heloise

Desk, free WiFi, bed sheets
Bar (on property)
Bar (on property)
Exterior
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Parking included
  • Breakfast available
  • Housekeeping
  • Pet friendly
  • Free WiFi

Explore the area

Map
7, route de Macon, Cluny, BFC, 71250
  • Église St-Marcel
    11 min walk
  • École Nationale Supérieure d'Arts et Métiers
    13 min walk
  • Tour des Fromages
    16 min walk
  • Chalon-sur-Saone (XCD-Chalon - Champforgeuil)
    57 min drive

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Desk, free WiFi, bed sheets

Classic Double or Twin Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room | Desk, free WiFi, bed sheets

Superior Triple Room

  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Desk, free WiFi, bed sheets

Family Quadruple Room

  • 366 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About this property

Hostellerie D'heloise

3-star Cluny hotel with restaurant
Along with a restaurant, this smoke-free hotel has free self parking and free WiFi in public areas. Other amenities include multilingual staff.
Hostellerie D'heloise offers 13 accommodations with hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers with deep soaking bathtubs. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Hostellerie D'heloise is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
La Table d'Heloise - This restaurant specializes in French cuisine.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 11 for adults and EUR 6 for children
  • A restaurant

Restaurants on site

  • La Table d'Heloise

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 6 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 11 for adults and EUR 6 for children
  • Pet fee: EUR 6 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hostellerie D'héloïse Hotel Cluny
Hostellerie D'héloïse Hotel
Hostellerie D'héloïse Cluny
Hostellerie D'heloise Hotel
Hostellerie D'heloise Cluny
Hostellerie D'heloise Hotel Cluny

Hostellerie D'heloise Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Sabine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wont go back
The photo of the hotel looks great but our room was at the front of the hotel,at the corner of a very busy road,at the exit of the town,so in summer i bet you cant sleep with an open window. The bathtub has been put the wrong way,so when you are sitting in that very narrow bath,the tap is on your shoulder! A bit dangerous if you want to add some hot water.. Breakfast was very good. Dinner looked great but we were given the menu and nothing happened..Other people who had arrived after us at two different tables were served but not us.I waved to the manager and kindly joked" nobody wants to serve us" she looked at me and said she was surprised i said this.Instead of saying just " sorry" she said, the chap at the table nxt to us ( who arrived after us)has to get up early "!isaid,ok but we have been waiting for 20 mn..she replied" ah well,i am here now,what do you want to order?" Still no sorry...so we left.and went to the Auberge du cheval blanc.excellent food and friendly.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel à recommander !
sympathique étape à Cluny. Personnel accueillant, chambre petite mais en bon état, propre, bien aménagée, restaurant chaleureux. globalement très bonne impression.
Stayed 1 night in Feb 2019

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019