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Hotel Coacalco

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Coacalco

Front of property
Junior Room | Desk, free WiFi, bed sheets
Reception
Shower, towels
Family Double Room | Desk, free WiFi, bed sheets

Reviews

7.4 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Free WiFi
  • Parking included

Explore the area

Map
Avenida Vía José López Portillo, Coacalco de Berriozábal, MEX, 55714
  • Plaza Coacalco
    4 min walk
  • Elotes y Esquites Mafer
    2 min walk
  • Hank González Station
    15 min drive
  • Mexico City (MEX-Mexico City Intl.)
    46 min drive

Room options

View all photos for Family Double Room

Family Double Room | Desk, free WiFi, bed sheets

Family Double Room

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Junior Room

Junior Room | Desk, free WiFi, bed sheets

Junior Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Coacalco

Coacalco de Berriozábal hotel walkable to Plaza Coacalco
Along with a 24-hour front desk, this smoke-free hotel has a garden and free self parking. Housekeeping is available on request.
Hotel Coacalco offers 98 accommodations. 40-inch Smart televisions come with cable channels.

Bathrooms include showers. This Coacalco de Berriozábal hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Hotel Coacalco features a garden and an elevator. The property has a 24-hour front desk. Onsite self parking is complimentary.

Hotel Coacalco is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 5 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Property Registration Number Inmobiliaria Lisboas SA

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Coacalco Hotel
Hotel Coacalco Coacalco de Berriozábal
Hotel Coacalco Hotel Coacalco de Berriozábal

Hotel Coacalco Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 35 reviews" "
Rating 8 - Good. 10 out of 35 reviews" "
Rating 6 - Okay. 4 out of 35 reviews" "
Rating 4 - Poor. 3 out of 35 reviews" "
Rating 2 - Terrible. 5 out of 35 reviews" "

8.0/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

MARIA CRISTINA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regaderas necesitan correcciones fría y caliente.
Please, por favor tienen que arreglar las llaves del agua de la regadera fría y caliente, al menos pinten de azul y rojo la llave correcta, sus obreros invirtieron o equivocaron los colores, y es un gasto de agua 💦 porque no están colocadas correctamente.
Stayed 1 night in Nov 2023

10/10 Excellent

Eduard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un buen lugar cuando vas de paso. No es exactamente un área turística pero sirve para descansar.

2/10 Terrible

Michael Douglas, Tempe

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedbugs. No hot water.
Stayed 7 nights in May 2022

10/10 Excellent

Armando

Stayed 2 nights in Aug 2024

8/10 Good

Adan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Todo muy bien
Stayed 1 night in Sep 2024

2/10 Terrible

Sanjuana

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Por medio de la aplicación la hacen ver muy bien y la verdad fue una semana muy mala
Stayed 5 nights in Aug 2024

6/10 Okay

Yixi Ismary Carralero

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
No pude casi descansar pues no tienen calefacción y hacia mucha calor
Stayed 3 nights in May 2024

4/10 Poor

Gilder

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Mucho calor la habitación sin aire acondicionado y demasiado el calor
Stayed 4 nights in Jul 2024

8/10 Good

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in rápido, accesibilidad, limpieza y buena ubicación
Stayed 3 nights in Jun 2024

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Tranquilo para dormir
Stayed 1 night in Apr 2024

10/10 Excellent

Armando

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
La estancia fue agradable pero deberia tener servicio de limpieza tambien por la tarde, solo era en la mañana
Stayed 2 nights in Apr 2024

2/10 Terrible

kohei

Disliked: Amenities
ラブホテルて感じでした。 シャワーの排水は悪いです、流れません。 ですがスリッパなどないので最悪です。 足拭きもありません。 洗面台にコップありません。 髪の毛も残っており他にもごみが。 エアコンありません。扇風機もありません。 廊下からはうるさい音楽が。 極め付けは女性の大きな声も何度も。 最悪でした。
Stayed 1 night in Apr 2024

6/10 Okay

alejandro

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Justino

Traveled with group
Liked: Staff & service
El hotel es antiguo, las habitaciones son muy amplias y limpias, hay agua caliente, muy silencioso y se puede descansar, amplio estacionamiento y trato adecuado del personal.
Stayed 2 nights in Apr 2024

8/10 Good

Jonatan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

edgar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Más shampoo
Stayed 2 nights in Dec 2023

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar y servicio
Stayed 1 night in Nov 2023

10/10 Excellent

Héctor Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

ERIKA JAZMIN

Disliked: Cleanliness, staff & service
Lamentablemente el personal no es tan grato, he pedido mi factura, y no han podido ayudarme, el ruido en la noche del servicio de habitación es muy inapropiado
Stayed 1 night in Oct 2023

8/10 Good

Alejandro

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin comentario
Stayed 1 night in Sep 2023

6/10 Okay

Victor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Regular
Realmente todo en general estuvo OK, sin embargo si es un poco complicado el servicio, ya que al parecer no cuentan con suficiente personal y la atención es pésima.
Stayed 2 nights in Aug 2023

4/10 Poor

Omar

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
La recepcionista no dio solución al problema
El hotel estaba bien PERO, estuve llamando a recepciónpero tardaron en contestar porque la habitación de al lado tenía el volumen de su bocina muy alto, eran las 3am y seguían con su ruido, la recepcionista solo dijo que les llamocpara que bajarán el volumen pero en ningún momento fue hacer acto de presencia a la habitación, por lo cual no les importo mi queja y tuve que ir yo decírselos
Stayed 1 night in Jul 2023

10/10 Excellent

Said

Stayed 1 night in Jul 2023

4/10 Poor

jaime

Disliked: Cleanliness, staff & service
En el check in todo muy bien pero el dia domingo no nos hiceron limpieza de cuarto y nos dejaron las toallas sucias,sin papel higiénico,sin shampoo,sin jabon y sin el agua de cortesía, la recepcionista de el dia domingo a medio dia muy grosera al grado de aventar las llaves al momento de pedirlas de nuevo.
Stayed 2 nights in Jul 2023