Along with a restaurant, this smoke-free hotel has a 24-hour business center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Best Western Minatitlan offers 72 air-conditioned accommodations with complimentary bottled water and bathrobes. 32-inch plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Minatitlán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a 24-hour business center. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and concierge services. Onsite self parking is complimentary.
Best Western Minatitlan is a smoke-free property.
A complimentary continental breakfast is served each morning between 7:00 AM and noon.
Best Western Minatitlan has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Roundtrip airport shuttle (surcharge)
Free self parking on site
Food and drink
Free continental breakfast available daily 7:00 AM to noon
A restaurant
Things to do
Bicycle rentals
Bicycle storage
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Change of bedsheets (on request)
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Business services
24-hour business center
Accessibility
Elevator
More
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
No plastic coffee stirrers
No plastic drinking straws
Reusable cups
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
32-inch plasma TV with cable channels
Food and drink
Free bottled water
Limited room service
More
Air conditioning
Desk
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Phone
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 2:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property is also known as
Best Western Minatitlan Hotel
Best Western Hotel
Best Western
Best Western Minatitlan Hotel
Best Western Minatitlan Minatitlán
Best Western Minatitlan Hotel Minatitlán
Best Western Minatitlan Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 122 out of 306 reviews" "
10 - Excellent
122
Rating 8 - Good. 99 out of 306 reviews" "
8 - Good
99
Rating 6 - Okay. 46 out of 306 reviews" "
6 - Okay
46
Rating 4 - Poor. 25 out of 306 reviews" "
4 - Poor
25
Rating 2 - Terrible. 14 out of 306 reviews" "
2 - Terrible
14
8.6/10
Cleanliness
8.2/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Good
Alberto
Business traveler
Aug 13, 2024
Alberto
Stayed 1 night in Aug 2024
10/10 Excellent
Rigoberto
Jul 25, 2024
Liked: Cleanliness, amenities
Thanks for everything
Rigoberto
Stayed 2 nights in Jul 2024
6/10 Okay
Wilhelm
Traveled with family and small children
Jun 30, 2024
Disliked: Amenities
It is in the lower part of town where there is no effort made in upkeep.
The hotel service is awful. The personnel is rude and despotic. When we arrived the person who was at the desk never looked at us or said hello. The hotel advertised "breakfast included, " yet she said rudely, "there is a continental breakfast, but it has an added cost. You just will get coffee, bread and fruit." The next day the "breakfast" was a piece of Mexican bread, a cup of coffee and A FEW SLICES of a banana and a similar tiny amount of melon. The hotel is deceiving in it's advertising for which they overcharge an awful service. I will never stay at a Best Western Hotel again.
MARIANELA
Stayed 1 night in Jun 2024
10/10 Excellent
Karl
Traveled with partner
Jan 14, 2024
Very friendly staff… hotel was everything expected…. In fact, the best in town!
I don't know how this place has good reviews.
Customer service is the worst ever. Lady at the front desk on monday nights is so rude and unprofessional.
She said she didn't know if breakfast was included but when I asked her who I can ask to about it, she threw a ticket at me for an "american" breakfast.
Hot water? After wasting a lot of water in the shower you discover there is no hot water. You have to call for them to turn it on! And then you have to wait for 15 mins!
I will never stay here again.
El estacionamiento se llena y aunque hay espacio para dejar el auto te piden lo pongas en la calle porque si no tendrán que despertarte temprano para sacar otros autos, en lugar de pedirte la llave y moverlo ellos.
I understand pictures are always better than what we buy for... hotel is located in the middle of downtown, lots of traffic, street vendors, wich I enjoy but not outside my hotel. Inside the room a few tiles were broke, and the hallways is very noisy (echoes).
It was a clean place and a good environment to stay in.
Marina
Stayed 1 night in Oct 2020
6/10 Okay
Brenda, Quintana Roo
Business traveler, Traveled with partner
Apr 7, 2020
Brenda
Stayed 1 night in Apr 2020
8/10 Good
John
Nov 13, 2018
Liked: Cleanliness, room comfort
Good luck finding the place, nice place.
The elevator was not working, the breakfast is just toast, fruit and coffee..nothing more. It is very difficult to get through the laberinth of the city to find the hotel, but it is a safe, comfortable place to stay.