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Hotel Los Andes

3.0 star property

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Photo gallery for Hotel Los Andes

2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
Standard Room, 1 King Bed | Tempur-Pedic beds, individually furnished, desk, iron/ironing board
Reception
Property entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Carretera Transistmica km. 7.5, Coatzacoalcos, VER, 96496
  • Pemex Petrochemical General Office
    ‪6 min drive‬
  • Playa Sol Apartment Murals
    ‪7 min drive‬
  • Playa Sol Children's Park
    ‪8 min drive‬
  • Minatitlan, Veracruz (MTT-Coatzacoalcos National)
    ‪32 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room | Tempur-Pedic beds, individually furnished, desk, iron/ironing board

Standard Triple Room

  • 183 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Tempur-Pedic beds, individually furnished, desk, iron/ironing board

Standard Double Room, 2 Double Beds

  • 183 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Tempur-Pedic beds, individually furnished, desk, iron/ironing board

Standard Room, 1 King Bed

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard

Tempur-Pedic beds, individually furnished, desk, iron/ironing board

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room Standard

Tempur-Pedic beds, individually furnished, desk, iron/ironing board

Triple Room Standard

  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

View all photos for Single Room Standard

Tempur-Pedic beds, individually furnished, desk, iron/ironing board

Single Room Standard

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Los Andes

3-star Coatzacoalcos hotel with 1 restaurants, connected to a shopping center
This hotel features 2 outdoor pools, a restaurant, and a bar/lounge. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, a business center, and conference space.
Hotel Los Andes offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and complimentary weekday newspapers. Rooms open to balconies. Each accommodation is individually furnished. Beds feature Tempur-Pedic mattresses. 32-inch LCD televisions come with satellite channels and first-run movies. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Microwaves, refrigerators, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Los Andes features 2 outdoor swimming pools, a waterslide, and a children's pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This family-friendly hotel also offers a terrace, a vending machine, and an arcade/game room. Complimentary self parking is available on site.

Hotel Los Andes has designated areas for smoking.

The hotel offers a complimentary manager's reception on select days.
Hotel Los Andes has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 110 for adults and MXN 70 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • First-run movies

Food and drink

  • Free bottled water
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 110 for adults and MXN 70 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Los Andes
Hotel Los Andes Coatzacoalcos
Los Andes Coatzacoalcos
Los Andes Hotel
Hotel Los Andes Hotel
Hotel Los Andes Coatzacoalcos
Hotel Los Andes Hotel Coatzacoalcos

Hotel Los Andes Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 81 out of 231 reviews
Rating 8 - Good. 79 out of 231 reviews
Rating 6 - Okay. 38 out of 231 reviews
Rating 4 - Poor. 14 out of 231 reviews
Rating 2 - Terrible. 19 out of 231 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Elaine

Traveled with partner
Liked: Cleanliness, staff & service
Nice restaurant for dinner
Stayed 1 night in Sep 2024

8/10 Good

ABRAHAM

Liked: Staff & service, property conditions & facilities, room comfort
Nos gusto
Ya le hace falta una renovación a los cuartos, parecen viejos, los colores ya está pasado de moda, el piso se ve sucio y dañado, no nos pudimos accesar al wifi del cuarto y todos los días tuvimos que pedir que nos activaran la llave del cuarto. 5 estrellas para las albercas, precio hospedaje y paquetes del bufet, y agradecimiento al mesero Juan Horacio fue muy atento y amable en el comedor, muy servicial.
Stayed 3 nights in Apr 2024

8/10 Good

Lukas

Traveled with family
OK for a stop on the way, but nothing extraordinary. Kids enjoyed playing in the pool, but it was a bit dirty.
Stayed 1 night in Mar 2024

6/10 Okay

josue

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Liz

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a old building. Nothing like the pictures. The pool was dirty. And every single day i have to activate my key to enter my room. I ask for another pillow and they tell me they can't give me a extra one. For Several days the power just came and go. And i was lucky if they put new towels in the bathroom. If they left any towels.
Stayed 7 nights in Aug 2022

4/10 Poor

Bonnie

Disliked: Cleanliness, property conditions & facilities, room comfort
Nope
We have stayed here before- this time it just felt grimy. Also, the parking lot was full to overflowing.
Stayed 2 nights in Aug 2022

8/10 Good

HECTOR RUBEN, MONTERREY

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio y cómodo a buen precio
Stayed 1 night in May 2022

8/10 Good

Cecilia

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean friendly staff good smiles old the time answers you cuestión I will come back next time
Stayed 1 night in Apr 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Pésima opción
La limpieza es terrible, las sabanas estaban sucias, las toallas rotas. Nada recomendable
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with many plants and grass. Great value for the price. Very kid-friendly. Excellent pool area for kids. Rooms simple and clean.
Stayed 1 night in Jul 2021

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
We have stayed here before , this time the staff was really hard to deal with. I goofed up a reservation and only put 1 person down for a double bedded room . They made me pay $150 pesos for each extra person. I explained to them that I had already paid for the room they were not accommodating at all. The front desk girls were never welcoming. The Pool is nice and is open late, kid friendly with a slide and small kiddie pool.
Stayed 2 nights in Mar 2020

4/10 Poor

Caitlin

Disliked: Cleanliness, staff & service, room comfort
Disappointing stay at Los Andes
Online we were told there was a gym to use nearby, there was not. There is only 1 pool, not 2, and the air conditioning did not work, it was cooler outside than in our room. The service was not good either, front desk staff was very rude and slow. Their were 4 of us staying in a room with 2 doubles and it was a struggle just to get enough towels for each of us as well as getting more than one key card. Overall, I do not recommend this hotel, not a very nice experience on our family vacation.
Stayed 3 nights in Apr 2019

8/10 Good

S, Astoria Oregon

Traveled with family
Liked: Cleanliness
The pool hours were not regulated , and there were loud parties at night that didn’t let us sleep . Also they were doing construction on the room next to ya and would start hammering at 830am . Also every time we left the hotel our room card key would disactivate , to the point where I would just stop at the front desk to reactive it each time we got back .
Stayed 10 nights in Mar 2019

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Great value - lovely pool, secure car parking and friendly staff
Stayed 1 night in Aug 2017

10/10 Excellent

Rosalio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Eden.
This place is awesome. Not from the outside. The inside will make you feel relaxed and pampered.

10/10 Excellent

Rosalio, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Hidden Treasure.
Surprise. The outside hides the treasure within Beautiful little garden of Eden inside. Large pool jacuzzi tub. And the restaurant serves good food. Must try the Guacamole.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Decent little hotel.
Decent little hotel. It has a nice courtyard and pool area. Shower was hot. Bed soft by Mexico standards. TV was nice. AC blew cold. Fairly clean. Bring mosquito spray.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Decent pretty hotel
Not a bad little hotel. The interior courtyard and pool is pretty. Unfortunately during our stay there was a young baseball team who were naturally noisy and a 4 hour power outage until a backup generater was delivered. No hot water too. This was all probably just bad luck and will unlikely be part of your experience here. The hotel compensated us with 3 free buffet breakfast since we stayed again later in our trip. They also found my daughters flip flops that she had left under the bed. Decent wifi. Bring mosquito spray.

6/10 Okay

phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
off the beaten path
The main problem is they did not have my registration from hotels.com. luckily they had a room as it was very hard to find and some distance from our travel route in not a good neighborhood. The cab driver that located it for us warned us.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort

8/10 Good

Old Dave, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable choice
Two floor motel built in a square around a central pool with rooms facing in towards the pool. On a main street but the design makes it fairly quiet. Nobody spoke English at checkin or checkout but the process went smoothly. Safe, clean and had everything I needed for an overnight stop. About 10 minute drive from the main east west toll road. Slightly hard to spot, doesn't have a giant electric sign - I drove past it once, found on the second try. Reasonable restaurant on site. Industrial area with nothing else within walking distance,

8/10 Good

VÍCTOR MANUEL

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
Buen precio
Stayed 1 night in Oct 2024

10/10 Excellent

Candido

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adecuado por el precio
Stayed 1 night in Nov 2024