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Hotel El Auca

3.5 star property

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Photo gallery for Hotel El Auca

Exterior
Terrace/patio
Exterior
Superior Suite, 1 King Bed | Minibar, in-room safe, desk, free WiFi
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Spa
  • Air conditioning
  • Room service

Explore the area

Map
Calle Napo 30-01, Rocafuerte y García Moreno, Coca
  • Coca Central Park
    ‪1 min walk‬
  • Senoras Terciarias Capuchinas Church
    ‪2 min walk‬
  • Archaeological Museum Cultural Center Orellana
    ‪5 min walk‬
  • Coca (OCC-Francisco de Orellana)
    ‪19 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, desk, free WiFi

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Suite, 2 Twin Beds

Business Suite, 2 Twin Beds | Minibar, in-room safe, desk, free WiFi

Business Suite, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, free WiFi

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Minibar, in-room safe, desk, free WiFi

Superior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | Minibar, in-room safe, desk, free WiFi

Standard Triple Room, 3 Twin Beds

  • Sleeps 3
  • 3 Twin Beds

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About this property

Hotel El Auca

3.5-star Coca hotel steps from Coca Central Park
2 restaurants, a full-service spa, and a fitness center are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Hotel El Auca offers 80 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
In addition to a full-service spa, Hotel El Auca features a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers spa services, tour/ticket assistance, and a garden. Onsite uncovered self parking is complimentary.

Hotel El Auca has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and 9:30 AM. The hotel offers a complimentary manager's reception on select days.
Dayuma - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Las Bromelias - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Kokafe - Onsite café.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Dayuma
  • Kokafe
  • Las Bromelias

Things to do

  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • No elevator

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel El Auca El Coca
Hotel El Auca
El Auca El Coca
El Auca
Hotel El Auca Coca
El Auca Coca
Hotel El Auca Coca
Hotel El Auca Hotel
Hotel El Auca Hotel Coca

Hotel El Auca Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 27 reviews
Rating 8 - Good. 7 out of 27 reviews
Rating 6 - Okay. 6 out of 27 reviews
Rating 4 - Poor. 4 out of 27 reviews
Rating 2 - Terrible. 2 out of 27 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms, great breakfast, kind staff, air condititioning! I loved the balcony and the lush garden outside.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

David

Stayed 1 night in Aug 2023

4/10 Poor

David

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The place is careless
Stayed 3 nights in Jun 2023

10/10 Excellent

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel. The room was spacious, the staff was helpful, and the restaurant was pretty good. The location is very convenient for tours that start at the river side.
Stayed 2 nights in Feb 2023

6/10 Okay

Rano

Traveled with family
Liked: Cleanliness, staff & service
The location is convenient. This is one of the best hotels in the area, but it is just average. There is no hair dryer in the room. It can be quite nosy too due to traffic.
Stayed 1 night in Jan 2023

10/10 Excellent

david

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
This hotel was in a great location and the breakfast was nice. Don't forget to say hi to the turtles in the patio!
Stayed 1 night in Oct 2022

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the grounds. Had nice shower and even hot water in the sink. Their idea of a queen sized bed is not as big as in the U.S.
Stayed 1 night in Aug 2022

6/10 Okay

Giovanny

Business traveler
Disliked: Staff & service, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Grace, Fort Lauderdale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a pleasant surprise. I purchased one night and ended up rebooking two additional nights because This property was so conveniently located to the dock, tours, restaurants and shopping. The staff was friendly and welcoming. The room was spacious and clean and the AC worked very well. They even stocked the fridge with a bottle of what for each guest. I would definitely return.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Great location helpful staff comfortable and friendly
Stayed 1 night in Mar 2021

8/10 Good

Angel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Guillermo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
el hotel con infraestructura muy vieja, problemas con el wifi nunca se conecto, baños poco modernos,, no habia jabon disponible,,
Stayed 1 night in Dec 2024

8/10 Good

carlos alberto

Business traveler
Liked: Cleanliness, staff & service, room comfort
Precio calidad el hotel necesita mantenimienro
Stayed 1 night in Jul 2023

4/10 Poor

Valérie

Stayed 2 nights in Mar 2023

6/10 Okay

MARCO

Stayed 1 night in Oct 2022

6/10 Okay

Clara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mal.
Las habitaciones son demasiado ruidosas. Al no tener ventanas se escuchaban todo tipo de ruidos de la calle y fue imposible dormir. Tampoco fueron de ayuda a la hora de encontrar un tour para el día siguiente. Cosa bastante extraña ya que están en una zona turística.
Stayed 1 night in Oct 2021

8/10 Good

Henri-Philippe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Gesi

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2021

4/10 Poor

Andres

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mediocre y caro
Hotel mediocre, y con varias fallas. Además caro para lo que es
Stayed 1 night in Jan 2020

6/10 Okay

Franklin

Liked: Cleanliness, property conditions & facilities, room comfort
Personal Capacitado.
Se presento problemas con mi factura, lo cual el personal del hotel no supo dar una respuesta me toco llamar directamente a hoteles.com para solventar el problema cuando este es un tema que lo tenía que haber hecho el personal del hotel.
Stayed 1 night in Jan 2019

8/10 Good

Massimo

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
La cama no fue del tamaño contratado no era lingote size
Stayed 3 nights in Nov 2018

4/10 Poor

Paul, Brussel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geen hoogvlieger maar denkelijk is er niks beters
We hebben 2X overnacht..1X in een "cabine" in de tuin..De tuin zelf is mooi, erzitten zelfs wat aapjes in..De cabin lijkt mooi en idylisch to je er in bent, zeer klein en vooral zeer luidruchtig doordat de achterkant aan een drukke straat ligt...Het ontbijt is een buffet, is OK, er is voldoende variatie...amer zelf was niet goed opgekuisd...Gans anders was ervaring 2..Wij eisten toen een "suite" wat staat voor een kamer in de main building..Deze zijn ruim, clean en zijn van meerconfort voorzien..Hier vind je ook aanwijzingen voor het restaurant, in de cabins niks daarvan..Personeel is meestal vriendelijk maar de dame die ons moest helpen bij tweede overnachting eiste een toeslag..Ze had namelijk niet door dat ik EUR had geboekt, kende dat zelfs niet en verwees naar de prijs in USD!!kortom, de manager erbij om haar diets te maken dat ik meer dan genoeg had betaald, 6 maand geleden reeds van mijn VISA rekening!
Stayed 1 night in Sep 2017

8/10 Good

VALERIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable
Excelente...