Hotel Regina Resort & Convenciones features a complimentary water park, 3 outdoor swimming pools, 4 indoor swimming pools, and 3 spa tubs. An outdoor tennis court and a waterslide are also on site. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.
Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 13455 square feet (1250 square meters) include a conference center. This Beaux Arts hotel also offers a children's pool, a nightclub, and a 24-hour fitness center. Guests can use the indoor pool and outdoor pool at a partner property. For a surcharge, the property provides an area shuttle within 7 km and an airport shuttle (available 24 hours). Onsite self parking is complimentary.
Hotel Regina Resort & Convenciones has designated areas for smoking.
Hotel Regina Resort & Convenciones offers 97 air-conditioned accommodations with minibars and safes. Beds feature down comforters. Cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Free self parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Guests are offered a complimentary buffet breakfast each morning.
Colors - Overlooking the pool and garden, this karaoke bar specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).
Late night fare is available from 24-hour room service.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
An outdoor tennis court and a complimentary water park with waterslides are featured at the hotel. 3 outdoor swimming pools, 4 indoor swimming pools, and 3 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2:30 PM
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard.
Cashless payment methods are available for all transactions.
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Pets allowed (no fees)
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Gloves are available to guests
Food service has been amended for enhanced safety
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 5
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 24 hours
Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.