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Salterra, a Luxury Collection Resort & Spa, Turks & Caicos 

5.0 star property

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Photo gallery for Salterra, a Luxury Collection Resort & Spa, Turks & Caicos 

3 outdoor pools, pool umbrellas, sun loungers
Exterior
On the beach, white sand, sun loungers, beach umbrellas
2 bars/lounges, swim-up bar, poolside bar
Exterior

Reviews

2.0 out of 10

Popular amenities

  • Breakfast available
  • Pool
  • Free airport shuttle
  • Housekeeping
  • Bar
  • Spa

Explore the area

Map
1 Fourth Street, Cockburn Harbour, South Caicos Island, TKCA 1ZZ
  • Long Cay Beach
    ‪9 min walk‬
  • The Boiling Hole
    ‪20 min walk‬
  • Highland House
    ‪7 min drive‬
  • Cockburn Harbour (XSC-South Caicos)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Lanai, Ocean View

In-room safe, blackout drapes, travel crib, free wired internet

Suite, 1 King Bed with Sofa bed, Lanai, Ocean View

  • Ocean view
  • 1165 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Ocean View

In-room safe, blackout drapes, travel crib, free wired internet

Suite, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • 1135 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

In-room safe, blackout drapes, travel crib, free wired internet

Deluxe Room, 1 King Bed, Ocean View

  • Ocean view
  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Ocean View

In-room safe, blackout drapes, travel crib, free wired internet

Deluxe Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 540 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Ocean View

In-room safe, blackout drapes, travel crib, free wired internet

Grand Room, 1 King Bed, Ocean View

  • Ocean view
  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Lanai, Ocean View

In-room safe, blackout drapes, travel crib, free wired internet

Grand Room, 2 Queen Beds, Lanai, Ocean View

  • Ocean view
  • 540 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 King Bed with Sofa bed, Ocean View

In-room safe, blackout drapes, travel crib, free wired internet

Superior Suite, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • 1135 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Lanai, Ocean View (Ground Floor)

In-room safe, blackout drapes, travel crib, free wired internet

Suite, 1 Double Bed, Lanai, Ocean View (Ground Floor)

  • Ocean view
  • Sleeps 8
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Ocean View

In-room safe, blackout drapes, travel crib, free wired internet

Suite, 1 Double Bed, Ocean View

  • Ocean view
  • Sleeps 8
  • 1 Double Bed

View all photos for Premier Suite, 1 Double Bed, Ocean View

In-room safe, blackout drapes, travel crib, free wired internet

Premier Suite, 1 Double Bed, Ocean View

  • Ocean view
  • Sleeps 7
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed, Balcony, Ocean View

In-room safe, blackout drapes, travel crib, free wired internet

Superior Suite, 1 Double Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 8
  • 1 Double Bed

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View from room

Sailrock South Caicos - Oceanview Villas & Suites

  • On private beach
  • Pool
  • All inclusive
  • Spa
4.6 out of 5, Wonderful, (125)
$1,699 nightly
The price was $2,124
The price is $1,699 total
includes taxes & fees
Sailrock South Caicos - Oceanview Villas & Suites

About this property

Salterra, a Luxury Collection Resort & Spa, Turks & Caicos 

5-star Cockburn Harbour hotel walkable to Long Cay Beach
Spend the day catching some rays at the beach, relaxing by one of Salterra, a Luxury Collection Resort & Spa, Turks & Caicos 's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Salterra has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a fitness center and a garden. A total renovation of this property was completed in December 2024.

Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Regatta - This restaurant specializes in Caribbean cuisine and serves breakfast and dinner.
Cobo Bar & Grill - This restaurant specializes in Latin American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Flamingo Café - This café serves light fare only. Open daily.
Brine - This fine-dining restaurant specializes in international cuisine and serves dinner only. Open daily.
Sisal Bar - This cocktail bar serves light fare only. Open daily.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:30 AM to 7:00 PM on request
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Brine
  • Cobo Bar & Grill
  • Flamingo Café
  • Regatta
  • Sisal Bar

Things to do

  • 2 outdoor pickleball courts
  • 3 outdoor pools
  • Beach yoga
  • Boat and paddles
  • Boat tours
  • Books
  • Designer stores
  • Ecotours
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Library
  • Mountain biking
  • Paddleboard
  • Water sports equipment

Family friendly

  • 3 outdoor pools
  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Travel crib

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking

More

  • 4 floors
  • 5 buildings
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - December 2024
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Composting
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Reusable coffee/tea filters

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must transfer via airplane or boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from South Caicos Airport (XSC) only.
Room rates do not include air transportation between Providenciales Airport (PLS) and South Caicos Airport (XSC). Guests can contact the property in advance to arrange air transportation (surcharge).

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 for adults, and USD 5 to 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

East Bay Resort Cockburn Harbour
East Bay Resort South Caicos Cockburn Harbour
East Bay Cockburn Harbour
East Bay South Caicos Cockburn Harbour
East Bay Resort All Beachfront Suites Cockburn Harbour
East Bay All Beachfront Suites Cockburn Harbour
Hotel East Bay Resort - All Beachfront Suites Cockburn Harbour
Cockburn Harbour East Bay Resort - All Beachfront Suites Hotel
Hotel East Bay Resort - All Beachfront Suites
East Bay Resort - All Beachfront Suites Cockburn Harbour
East Bay Resort All Beachfront Suites
East Bay All Beachfront Suites
East Bay Resort South Caicos
East Bay Resort
East Bay All Beachfront Suites
East Bay Resort

Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

8.0/10

Cleanliness

4.0/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Vicki

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property is not at all as advertised - there is no gym, no spa, the food is not high quality and some of the rooms don’t even have curtains. Only a few if the restaurants are functional. The service is slow and it is misleading to describe it as a luxury hotel. I have lost trust in Marriott and Expedia.
Stayed 5 nights in Mar 2025