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The Pheasant Inn - The Inn Collection Group

4.0 star property

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Exterior
Superior Double or Twin Room | Egyptian cotton sheets, premium bedding, individually decorated
Superior Double or Twin Room | Egyptian cotton sheets, premium bedding, individually decorated
2 bars/lounges
2 bars/lounges

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Bassenthwaite Lake, Cockermouth, England, CA13 9YE
  • Dubwath Silver Meadows
    ‪1 min walk‬
  • Bassenthwaite Lake
    ‪10 min walk‬
  • Sale Fell
    ‪12 min drive‬
  • Carlisle (CAX)
    ‪54 min drive‬

Room options

View all photos for Single Room

Single Room | Egyptian cotton sheets, premium bedding, individually decorated

Single Room

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Egyptian cotton sheets, premium bedding, individually decorated

Classic Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Egyptian cotton sheets, premium bedding, individually decorated

Superior Double or Twin Room

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room

Egyptian cotton sheets, premium bedding, individually decorated

Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Cosy Double Room

Cosy Double Room | Egyptian cotton sheets, premium bedding, individually decorated

Cosy Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

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Exterior

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About this property

The Pheasant Inn - The Inn Collection Group

4-star Cockermouth inn steps from Dubwath Silver Meadows
This smoke-free inn features 2 restaurants, 2 bars/lounges, and a garden. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a picnic area.
The Pheasant Inn - The Inn Collection Group offers 15 accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 22-inch LCD televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the inn's 2 restaurants. Guests can unwind with a drink at one of the inn's 2 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Victorian inn also offers a garden and a picnic area. Complimentary self parking is available on site.

The Pheasant Inn - The Inn Collection Group is a smoke-free property.

A complimentary English breakfast is served each morning between 7:30 AM and 9:30 AM.
The Bar - Onsite bar.
The Bistro - Overlooking the garden, this bistro serves lunch and dinner. Open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • Free English breakfast available daily 7:30 AM to 9:30 AM
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • The Bar
  • The Bistro

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Built in 1700
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch LCD TV with satellite channels

Food and drink

  • Electric kettle

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 25
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pheasant Cockermouth
Pheasant Inn Cockermouth
The Pheasant Inn
The Pheasant Inn The Inn Collection Group
The Pheasant Inn - The Inn Collection Group Inn
The Pheasant Inn - The Inn Collection Group Cockermouth
The Pheasant Inn - The Inn Collection Group Inn Cockermouth

The Pheasant Inn - The Inn Collection Group Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 132 out of 200 reviews
Rating 8 - Good. 39 out of 200 reviews
Rating 6 - Okay. 19 out of 200 reviews
Rating 4 - Poor. 4 out of 200 reviews
Rating 2 - Terrible. 6 out of 200 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Cosy, great food and lovely staff. Great stay all round!
Stayed 1 night in Nov 2024

8/10 Good

Diane

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We had a lovely weekend at the Pheasant with friends. Our room was really nice, large enough with a massive bathroom (in the main hotel). The food was excellent, some really different items on the menu and breakfast was fresh and quickly delivered. The only reason i have not given 5 stars is they were understaffed. The staff were lovely but really busy. There was no one serving in the bar on the Sunday and tables were not cleaned. I felt sorry as the staff that were there worked really hard and they were great. Also, car parking was a bit manic. But a great weekend and we will be back.
Stayed 2 nights in Nov 2024

10/10 Excellent

peter John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful place
The hotel was a terrible experience. The staff were rude and unprofessional and racially biased, and the rooms were dirty and infested with insects. The television in our room did not work, and when we asked for help, the staff were unresponsive. We would not recommend this hotel to anyone.
Stayed 1 night in Oct 2024

10/10 Excellent

Rhoda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean room in a busy inn
Good clean room in a busy inn
Stayed 1 night in Oct 2024

6/10 Okay

Martin

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed here 7 years ago and it was excellent, especially the food. Now, it’s very expensive, hasn’t been maintained and the food offering is average at best. I was disappointed to be honest. The Pheasant Inn is now part of a chain and cost has obviously been stripped out. I won’t visit again.
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when working away
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Josh

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Really really small room and very very expensive. Breakfast was good though and things were clean so not terrible but not great either.
Stayed 1 night in Sep 2024

10/10 Excellent

J

Stayed 1 night in Sep 2024

10/10 Excellent

Beverley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Nice except for room 14
Nice hotel and lovely staff but we had booked a superior room and got room 14. This was unfortunately right over the kitchen so the kitchen fan noise was loud until 11pm then started again at 6.50am. We totally get that this is necessary to run the kitchen but this should be warned at time of booking and not be charged as a superior room.
Stayed 1 night in Aug 2024

8/10 Good

sandee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint accommodations with a beautiful view of the gardens. Food was exceptional on the premises- British comfort food! Beds were uncomfortable but adequate
Stayed 3 nights in Jul 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cosy room, clean. Very friendly staff. Beautiful surroundings.
Stayed 1 night in Jul 2024

8/10 Good

Jon

Traveled with partner
Liked: Cleanliness
Nice location country pup
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Nice stay but needs work
The Pheasant is off the beaten track and in a lovely quiet spot! It was in a nice but quite isolated area, so driving to places is a must. The bar area is nice and rooms are comfortable, however cleaning needs to be attended to as we had the previous guest’s litter in the bathroom bin, and coffee spills down the wall in the main room. Beds very comfortable and amenities were good-ironing board and hairdryer, plus soap and shampoo etc. Only downside was it was a hot day and evening and the towel rail in the bathroom was on, so the room was so hot! No way to turn this off unfortunately. Room had a fan, but it was FULL of dust. Staff were pleasant enough, but it felt a bit ‘scatty’ and understaffed, and in the middle of doing something, they would start talking to eachother and their attention would get drawn away from what they were initially doing. Food was nice but very overpriced. Best bit was the breakfast as there was loads out and a good variety to choose from Overall a pleasant stay, but a few areas need looked at
Stayed 2 nights in Jul 2024

10/10 Excellent

J

Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just great!
Great place, lovely staff, well kept, clean and great food
Stayed 1 night in Jul 2024

6/10 Okay

Michael

Liked: Cleanliness, amenities, property conditions & facilities
It was OK, but you should think more ‘pub’ than ‘hotel’. I have eaten here several times, including before the major refurbishment of a few years ago, and the food offering and service seems to have gone down in recent months. The staff were not as ‘on it’ as previously (for example, starter and main course arriving at the same time) and apart from the nice breakfast, the food wasn’t very exciting or of great quality. This was my first overnight stay and the room was OK.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Alexander

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This an old coaching Inn that we found just by chance. The accommodation and food is excellent an is extremely dog friendly. Highly reccommended.
Stayed 7 nights in Jun 2024

8/10 Good

Andrew

Stayed 3 nights in Jun 2024